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Branding-Guide

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2. BRAND PROMISE<br />

A brand promise is a statement to your customers that outlines the distinctive<br />

benefits that customers can expect with every interaction of your brand.<br />

Below are two examples of well known companies’ brand promises along with an<br />

example of them delivering on it:<br />

Coca-Cola: “To inspire moments of optimism and uplift.”<br />

Example of Coca-Cola delivering on this brand promise: Click here<br />

Virgin: “To be genuine, fun, contemporary, and different in everything we do at a<br />

reasonable price.” Example of Virgin delivering on this brand promise: Click here<br />

3. MISSION STATEMENT<br />

A mission statement is a statement of the purpose of your brand, it’s your reason<br />

for existing beyond making a profit. The mission statement helps to guide the<br />

actions of your company and brand, spell out its overall goal, provide a path,<br />

and guide decision-making. It provides “the framework or context within which<br />

the company’s strategies are formulated.” It’s like a goal for what the company<br />

wants to do for the world.<br />

Note: For the purpose of this guide, the step-by-step section will exclude<br />

higher level elements of creating a brand, including brand promise and<br />

brand mission statement.<br />

How to Craft Your Brand Persona<br />

Now that you understand the major elements of a brand persona, it’s time to<br />

create yours.

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