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2. BRAND PROMISE<br />
A brand promise is a statement to your customers that outlines the distinctive<br />
benefits that customers can expect with every interaction of your brand.<br />
Below are two examples of well known companies’ brand promises along with an<br />
example of them delivering on it:<br />
Coca-Cola: “To inspire moments of optimism and uplift.”<br />
Example of Coca-Cola delivering on this brand promise: Click here<br />
Virgin: “To be genuine, fun, contemporary, and different in everything we do at a<br />
reasonable price.” Example of Virgin delivering on this brand promise: Click here<br />
3. MISSION STATEMENT<br />
A mission statement is a statement of the purpose of your brand, it’s your reason<br />
for existing beyond making a profit. The mission statement helps to guide the<br />
actions of your company and brand, spell out its overall goal, provide a path,<br />
and guide decision-making. It provides “the framework or context within which<br />
the company’s strategies are formulated.” It’s like a goal for what the company<br />
wants to do for the world.<br />
Note: For the purpose of this guide, the step-by-step section will exclude<br />
higher level elements of creating a brand, including brand promise and<br />
brand mission statement.<br />
How to Craft Your Brand Persona<br />
Now that you understand the major elements of a brand persona, it’s time to<br />
create yours.