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Jeweller - August Issue 2018

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watch on sales<br />

Fall back on these timeless tips to<br />

increase men’s fashion watch sales:<br />

KNOW THE CUSTOMER – select watch brands<br />

that match the store’s demographic. Consider the<br />

generation’s interests and see if there are any brands<br />

on the market that reflect these.<br />

SCOUT TRENDS – dedicate time to researching watch<br />

trends online through various resources. This will assure<br />

customers that staff are up-to-date on the latest styles.<br />

THE MIGHTY TOUCH – get the customer to hold the<br />

watch while describing its features. All customers<br />

appreciate the tactile elements behind watch<br />

shopping.<br />

SHOW PASSION – get excited about the<br />

product. Enthusiasm is contagious.<br />

TAKE CARE – when showing expensive<br />

watches, wear one, not two gloves. One glove<br />

suggests care and prestige, while two can be<br />

pretentious and off-putting.<br />

CAREER MILESTONE – for young consumers,<br />

buying a quality timepiece is less of a necessity<br />

than it once was. Help them to perceive the<br />

purchase as a rite of passage of a young professional.<br />

In doing so, the retailer can hope they will return later at<br />

different points in their professional career.<br />

FRESH LANGUAGE – avoid repeatedly using the<br />

phrase “watch”. This can be swapped out for<br />

“timepiece”, “masterpiece”, or the name of the<br />

particular model. In doing so, the presentation of the<br />

product has more finesse<br />

and the customer<br />

acknowledges the<br />

important nature<br />

of purchasing<br />

the watch.<br />

SWISSTIME HQ

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