DRIVE A2B August 2018

INFRASTRUCTURE
CPV SERVICES
Booked
When a passenger books a service using an app, phone, fax
or the internet the Booking Service Provider (BSP) can charge
different fare rates at different times. This applies to all
commercial passenger vehicles booked using these methods
(ie taxis, hire cars, limousines, ride share vehicles).
Unbooked
rovider entity name>
All unbooked Commercial Passenger Vehicles (previously
known as taxi rank and hail) services will continue to operate
as they do now.
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In Melbourne and surrounding suburbs, the Mornington
Peninsula, Geelong, Bendigo and Ballarat the maximum fare
rates are set by the Essential Services Commission.
Since 2014 unbooked services in regional and country
Victoria have set their own fares. These services will continue
to operate as they do now.
E PROVIDERS AND THE NEW $1 PER TRIP INDUSTRY
When providing unbooked (rank and hail) services, you can’t
use a vehicle unless it has a functioning fare calculation
device (eg taximeter).
u about important changes to the commercial passenger vehicle
an in July 2018.
stered
The
Booking
vehicle must
Service
also have
Provider.
fare information
As a
displayed
registered
on the
Booking Service
inside of the vehicle visible to passengers, and on the outside
record keeping, safety and other obligations. As the industry
of the vehicle on the left side.
cial Passenger Vehicles Victoria will work with you to help you
mply with these obligations.
Vehicle ID
oviders need to pay a new $1 per trip levy to the State Revenue
ked trip they arrange from 1 July 2018.
Booking Service Provider and you have not already done so,
From September 2018, you All vehicles must have signs
the State can’t Revenue use a commercial Office for this levy. symbols, Booking notices or Service labels that Providers
f September passenger to register vehicle unless to pay it this identify levy for it as all a commercial trips arranged from
ation on registering meets the vehicle for identification the levy can passenger be found vehicle. at This includes
/triplevy requirements.
the name, or logo, of the
tive Booking Service Provider, or not intending to be an active
ovider, 28please DRIVE A2B contact magazine us · in August writing 2018to surrender your Booking
gistration.
formerly Taxi Services Commission
Penalties apply for drivers who charge more than
the maximum fare or hiring rate.
If the passenger requests a fare estimate you must
give this to them, or a fixed fare. You must also give
them a receipt if asked.
You need to take the most direct route, or if asked,
the route nominated by the passenger and always
check you’ve applied the correct fees, tariffs and
charges to the fare calculation device (taximeter)
for unbooked services.
Vehicles providing unbooked services in Melbourne,
Frankston, Dandenong, Mornington Peninsula,
Geelong, Ballarat and Bendigo must also have a
working security camera that has been approved by
the Commercial Passenger Vehicles Victoria.
Booking Service Provider. The
sign must not be easily removed
by someone sitting in the
driver’s seat.