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M5_Communication_Strategy_v6

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CULTURAL TOURISM TRAINING COURSE<br />

MODULE 5 - COMMUNICATION STRATEGY<br />

Table of contents<br />

Contents of the Module ........................................................................................................................................................................................ 4<br />

Learning objectives .................................................................................................................................................................................................... 4<br />

Psychology of communication ........................................................................................................................................................................... 6<br />

Basics of communication .................................................................................................................................................................................... 13<br />

Corporate Identity .................................................................................................................................................................................................... 17<br />

Sales promotion ........................................................................................................................................................................................................ 22<br />

Public Relations ......................................................................................................................................................................................................... 25<br />

The role of advertising ......................................................................................................................................................................................... 32<br />

Advertising media and advertising forms ................................................................................................................................................. 33<br />

Digital communication ........................................................................................................................................................................................... 37<br />

Best Practice................................................................................................................................................................................................................ 40<br />

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