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SPECIAL<br />
<strong>Trending</strong><br />
<strong>Topics</strong><br />
INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN VIRTUAL REALITY<br />
A look at smart cars, smart<br />
energy and the rest of the<br />
(networked) world of things.<br />
P. 10<br />
Quantum computers are the new<br />
supercomputers – they have the<br />
potential to boost the AI trend.<br />
P. 38<br />
How a technology is<br />
revolutionising the internet<br />
and an entire industry.<br />
P. 62<br />
Virtual worlds are making<br />
inroads into our daily lives and<br />
offering unimagined insights.<br />
P. 78
WWW.SKD.MUSEUM<br />
1645<br />
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Willem Jansz. Blaeu<br />
MATHEMATISCH<br />
PHYSIKALISCHERSALON<br />
IN THE DRESDEN ZWINGER<br />
10 a.m.<br />
to 6 p.m.,<br />
closed on<br />
Mondays<br />
Illustration: © SKD, Photo: M. Lange<br />
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3<br />
Editorial<br />
Editorial<br />
WELCOME<br />
Dear Readers,<br />
Just think of all the things we label megatrends nowadays – globalisation, climate<br />
change, urbanisation. In the same breath we almost always mention digitisation.<br />
And rightly so. After all, the profound changes accompanying digitisation will<br />
shape not only us, but also our children and our children’s children. And the<br />
speed at which digitisation is becoming part of our lives is increasing. Whereas it<br />
took 75 years for the telephone to reach 100 million users, Instagram managed<br />
the same in a little over two years. The field of mobility is also changing fast:<br />
according to forecasts, by 2020 some 250 million cars with an internet connection<br />
will be on the roads worldwide. That means around one in five vehicles will<br />
be networked.<br />
Examples such as these provide an idea of how many different aspects<br />
are subsumed under the term digital transformation. That is why we have<br />
named this magazine ‘<strong>Trending</strong> <strong>Topics</strong>’ – and why we’re taking a look at the<br />
12 most important digitisation trends of the coming years. Among them are,<br />
of course, the Internet of Things, as well as cybersecurity, artificial intelligence<br />
and virtual reality.<br />
It became clear from the many conversations we had in recent months<br />
that certainly not everything is going to plan everywhere and sometimes<br />
people’s reservations even prevail over progress. Yet a certain basic optimism,<br />
a curiosity about the things that will come our way, is tangible all<br />
over. German star architect Ole Scheeren shows it, for instance, as he gives<br />
us a view of the working world of the future in our centre spread. So does<br />
IBM manager Martina Koederitz, who talks about the complex challenges<br />
of digitisation for business. And, not least, the companies in Saxony that<br />
we got to know in the course of this cooperation project and whose progress we<br />
were able to follow for a while. The fact that people are working so intensely on<br />
the digital future in Germany’s easternmost federal state led us to particularly<br />
highlight certain personalities, companies and products at selected spots in the<br />
magazine in an ‘Inspirationals’ series.<br />
In this spirit, we hope you find great inspiration from the pages of this magazine.<br />
The editorial team<br />
TRENDING TOPICS
4<br />
Contents<br />
Contents<br />
TRENDING TOPICS<br />
P. 6<br />
Digital (R)evolution<br />
Trends & Facts<br />
01<br />
Internet of<br />
Things<br />
P. 74<br />
P. 9<br />
What happens when<br />
the fridge has ordered<br />
the wrong milk?<br />
One Question,<br />
One Answer<br />
P. 10<br />
The Next Internet<br />
A look at smart cars,<br />
smart energy and the<br />
rest of the (networked)<br />
world of things.<br />
02<br />
Social Media<br />
(P.12)<br />
P. 13<br />
Online First<br />
Trends & Facts<br />
– an overview<br />
P. 14<br />
Revolutionaries<br />
in Sneakers<br />
Start-up Staffbase is<br />
shaking up employee<br />
communication.<br />
P. 18<br />
Inspirational Leaders<br />
Digitisation strategies<br />
and visions for the<br />
future: six pioneers in<br />
the spotlight.<br />
(P. 8)<br />
03<br />
Mobility &<br />
Logistics<br />
(P.20)<br />
P. 22<br />
Computers Take<br />
Over at the Wheel<br />
Autonomous mobility<br />
concepts are fundamentally<br />
changing our idea<br />
of transportation.<br />
P. 24<br />
Do machines actually<br />
make fewer errors in<br />
road traffic?<br />
One Question,<br />
One Answer<br />
04<br />
Cybersecurity<br />
(P.25)<br />
P. 26<br />
Honey Traps<br />
for Hackers<br />
Cyber-attacks<br />
represent a threat to<br />
companies and state<br />
institutions alike.<br />
05<br />
E-Commerce<br />
(P.29)<br />
P. 30<br />
Long Live<br />
the Community<br />
From student<br />
start-up to European<br />
market leader.<br />
P. 34<br />
Inspirational<br />
Companies<br />
Smart business ideas<br />
point the way to the<br />
digital future.<br />
P. 14<br />
06<br />
Artificial<br />
Intelligence<br />
(P.36)<br />
P. 38<br />
A New<br />
Quantum Leap<br />
Will quantum computers<br />
help artificial intelligence<br />
make its breakthrough?<br />
P. 39<br />
»When I think<br />
of artificial<br />
intelligence …<br />
Eight experts share<br />
their concerns and<br />
their hopes.<br />
P. 41<br />
»We could do<br />
without it, but why<br />
should we?«<br />
Why we need not fear<br />
artificial intelligence.<br />
P. 42<br />
Future in 100 Words<br />
Four visionaries<br />
look ahead to<br />
the digital future.<br />
TRENDING TOPICS
5<br />
Contents & Collaborators<br />
P. 20<br />
COLLABORATORS<br />
ANITA MRUSEK<br />
Creative Director<br />
Anita Mrusek works<br />
as a freelance creative<br />
director in her studio<br />
in Berlin’s Neukölln<br />
district. Focussing on<br />
corporate publishing<br />
and editorial design,<br />
she develops customer<br />
magazines for publishing<br />
houses and agencies,<br />
also handling relaunches.<br />
She has published<br />
her own fashion magazines<br />
and developed<br />
and designed ‘<strong>Trending</strong><br />
<strong>Topics</strong>’ as Creative Director.<br />
07<br />
Smart<br />
Systems<br />
(P.47)<br />
P. 47<br />
Higher, Further, Faster<br />
that’s the Key<br />
Why an entrepreneur<br />
from Chemnitz takes a<br />
close look at the trends<br />
of Silicon Valley.<br />
P. 78<br />
08<br />
Industry 4.0<br />
(P.52)<br />
P. 53<br />
Humans<br />
as Conductors and<br />
Trouble-shooters<br />
Industry 4.0 is a German<br />
success story.<br />
P. 57<br />
Do robots make<br />
better colleagues?<br />
One Question,<br />
One Answer<br />
P. 58<br />
New Future<br />
for Analogue Products<br />
Tradition and<br />
digitisation can indeed<br />
go hand in hand.<br />
09<br />
Blockchain<br />
(P.61)<br />
P. 62<br />
Here to Stay<br />
How Blockchain is<br />
already plunging entire<br />
industries into a state<br />
of hysteria.<br />
10<br />
Smart<br />
Infrastructure<br />
(P.65)<br />
P. 66<br />
City of the Future<br />
Striving to get closer to<br />
the ideal of a smart city.<br />
Is there a magic formula?<br />
P. 70<br />
Inspirational Items<br />
Eight innovative objects<br />
that make life in our<br />
world that little bit easier.<br />
11<br />
Big Data<br />
(P.72)<br />
P. 73<br />
How much data<br />
does a person need?<br />
One Question,<br />
One Answer<br />
P. 74<br />
A Man with a Mission<br />
‘Astro Alex’ has an<br />
unusual experiment with<br />
him on board the ISS.<br />
12<br />
Virtual<br />
Reality<br />
(P.76)<br />
P. 78<br />
Virtual Worlds<br />
Reimagined<br />
How a hidden champion<br />
from Germany’s Ore Mountains<br />
is setting standards<br />
with 360-degree cameras.<br />
P. 81<br />
Index<br />
THOMAS MEYER<br />
Photographer<br />
Thomas Meyer lives<br />
and works in Berlin. He<br />
works for international<br />
magazines and clients,<br />
and was photographer<br />
for an award winning<br />
F.A.Z. campaign. Since<br />
2017 Meyer has been<br />
working as a photographer<br />
for the Bauhaus<br />
Dessau Foundation and<br />
teaches, amongst others,<br />
at Ostkreuzschule<br />
für Fotografie. His<br />
works are regularly featured<br />
in exhibitions.<br />
ANJE JAGER / Illustrator<br />
A native of the Netherlands, Anje Jager, who lives<br />
in Berlin, worked for many years as a graphic artist<br />
and designer before returning to her ‘first love’<br />
– drawing and painting. In her illustrations she<br />
effortlessly combines her love of portrait painting<br />
with realism and artistic sensitivity. She works<br />
for international clients including Harper’s Bazaar<br />
and Monocle.<br />
GENE GLOVER<br />
Photographer<br />
Gene Glover has been<br />
working for major German<br />
newspapers and<br />
magazines for many<br />
years. In the last 10<br />
years, the native of New<br />
York has made a name<br />
for himself as a portrait<br />
photographer and photojournalist.<br />
His portfolio<br />
embraces cover and lead stories, for instance for<br />
Wired and The New York Times <strong>Magazin</strong>e. In addition<br />
to editorial work, Glover also concentrates on<br />
projects in advertising and the corporate sector.<br />
Kinvara Balfour / Director & Moderator<br />
British director and moderator Lady Kinvara Balfour<br />
primarily addresses the topics of design, technology<br />
and trends. She created ‘The Visionaries’,<br />
a series of mini-films recorded solely on an iPhone.<br />
She has interviewed big names in the fashion<br />
industry for a cooperation project with Apple and<br />
advises tech start-ups on how to launch their<br />
business. She was, moreover, executive producer<br />
of a documentary on the late designer Alexander<br />
McQueen.<br />
TRENDING TOPICS
6<br />
Trends & Facts<br />
Digital (R)evolution:<br />
Digital innovations permeate (almost) all<br />
areas of daily life. They are changing the way<br />
we work and communicate. And more than<br />
that: they are changing our whole lives.<br />
LEISURE TIME<br />
55<br />
per cent<br />
of German internet users now use social networks<br />
for their private communication, according to the German<br />
Federal Statistical Office. Ten years ago social networks<br />
were almost unheard of in Germany.<br />
The telephone<br />
needed 75 years to reach<br />
100<br />
million<br />
users<br />
Instagram needed just 2.2 years.<br />
(Source: report ‘Key Issues for Digital Transformation in the G20’; OECD)<br />
Two thirds<br />
of Germans still enjoy playing board or<br />
family games in their free time. Forty per cent<br />
prefer to play video and computer games.<br />
(Source: VuMA 2017; Arbeitsgemeinschaft Verbrauchs- und Medienanalyse)<br />
HEALTH<br />
The digital healthcare<br />
market is set to grow to over<br />
200<br />
billion<br />
dollars<br />
worldwide by 2020, estimates consultancy firm Roland Berger. That<br />
corresponds to average annual growth of 21 per cent as of 2015.<br />
45 per cent<br />
of smartphone users from Germany already use<br />
health apps, according to a survey by Bitkom Research.<br />
Almost<br />
220<br />
million<br />
wearables will be shipped in 2022,<br />
forecast the analysts at International Data<br />
Corporation. Smartwatches are to<br />
generate the most sales, with an estimated<br />
market share of 38.3 per cent.<br />
TRENDING TOPICS
7<br />
Trends & Facts<br />
SCHOOL<br />
70 per cent<br />
of head teachers and teachers in Germany are<br />
convinced that digital media will increase the<br />
attractiveness of their school.<br />
(Source: study ‘Monitor Digitale Bildung’; Bertelsmann Foundation)<br />
However, on average only<br />
1 in 20<br />
schools nationwide regularly use digital media in the<br />
classroom, according to a study by Bitkom Research.<br />
Young Germans spend around<br />
45 minutes<br />
a day on the computer or<br />
internet doing schoolwork.<br />
(Source: ‘JIM-Studie 2017’; Medienpädagogischer Forschungsverbund Südwest)<br />
The market for artificial intelligence<br />
will be worth more than<br />
100<br />
billion<br />
dollars<br />
by 2025, estimates the American<br />
market research firm Constellation Research.<br />
BANKING<br />
Over<br />
4,500<br />
cryptocurrencies are listed on the platform<br />
Coinmarketcap.com in 2018.<br />
Of these, over 1,000 generate a daily trading<br />
volume of over 10,000 dollars each.<br />
TECHNOLOGIES<br />
31<br />
per cent<br />
of German consumers can already<br />
envisage buying a self-driving car,<br />
says Bitkom Research.<br />
Just under<br />
three quarters<br />
of Germans can imagine having a robot<br />
assistant as a household help, according to the<br />
Fraunhofer Institute for Industrial Engineering IAO.<br />
It would be used to provide assistance primarily<br />
for strenuous and repetitive tasks.<br />
More than<br />
3 out of 4<br />
German citizens already do their<br />
banking online, tech association Bitkom<br />
discovered in a consumer survey.<br />
Two<br />
thirds<br />
of a total of 2,250 surveyed bank customers in nine<br />
countries – including Germany – stated that they no longer<br />
have any personal contact with their bank. At the same<br />
time, likewise two thirds of consumers consider a long-term<br />
relationship with their main bank to be important.<br />
(Source: whitepaper ‘Today’s Financial Consumer: Open for Business’; CGI)<br />
TRENDING TOPICS
8<br />
Internet of Things<br />
TRENDING TOPICS<br />
01<br />
Internet<br />
of Things<br />
short cut / Internet of Things (IoT) / Items become<br />
‘smart’ thanks to the integration of microchips and are thus<br />
able to communicate with other objects and computers via<br />
the internet / Systems act and interact without human intervention<br />
/ Challenge: IoT offers hackers a platform of attack /<br />
25 billion IoT devices by the year 2020 / Economic benefits<br />
estimated to be around 2 trillion dollars<br />
TRENDING TOPICS
9<br />
Internet of Things<br />
ONE<br />
QUESTION<br />
What if the<br />
refrigerator has ordered<br />
the wrong milk?<br />
ONE<br />
ANSWER<br />
»In fact, this is a scenario that<br />
might actually come about as a result<br />
of the Internet of Things.<br />
In practice, for reasons of data privacy<br />
the question will arise as to whether<br />
the webcam attached to the fridge should<br />
not be taped over as with your own<br />
laptop in order to do without such<br />
a service. The alternative: walk to your<br />
local supermarket!«<br />
( Christian Montag, Heisenberg Professor for<br />
Molecular Psychology at Ulm University, is busy researching<br />
the biological foundations of the human personality. )<br />
TRENDING TOPICS
10<br />
Internet of Things<br />
The Next Internet<br />
The new mobile communications<br />
standard 5G, expected to launch<br />
in 2020, will make mobile internet<br />
faster and more reliable – and<br />
enable entirely new applications.<br />
A look at smart cars, smart<br />
energy and the rest of the<br />
(networked) world of things.<br />
text<br />
Boris Karkowski<br />
TRENDING TOPICS
11<br />
Internet of Things<br />
A full 7.6 billion people on Earth, meaning potentially<br />
some 7.6 billion smartphones connected to<br />
the internet. Yet at present there are only 2.5 billion<br />
smartphones. That may sound a lot, but it’s peanuts<br />
compared to what’s coming. After all, when<br />
the Internet of Things (IoT) becomes reality, several<br />
hundred billion devices will be networked with<br />
one another. Not just the usual suspects like fridges<br />
and cars, but all machines. When these devices are<br />
networked and exchange information with one another<br />
in real time, entirely new applications will<br />
be possible in production, logistics, medicine, the<br />
energy sector, agriculture and retailing. Remote<br />
surgical operations, intelligent traffic routing, and<br />
fully automated production including intelligent<br />
logistics chains are just some of the ideas people are<br />
currently working to realise. The character of the<br />
internet is thus set to fundamentally change – from<br />
the consumption of information to control based<br />
on permanent data exchange.<br />
One major advantage is decentralised decision-making.<br />
For instance, self-driving cars won’t<br />
have to be fitted with supercomputers and multiple<br />
sensors, but will be able to read data from traffic<br />
lights and cameras and other vehicles, or even process<br />
direct instructions from central traffic guidance<br />
systems – and send their own data back to<br />
them. Yet even more than that is set to change: Professor<br />
Frank Fitzek at Technische Universität (TU)<br />
Dresden, one of the leading minds in the field of<br />
5G, explains: “5G will not only enable communication<br />
from machine to machine, but also real-time<br />
communication between human and machine.<br />
This will give rise to entirely new ways of cooperating.<br />
Robots and people will no longer work alongside,<br />
but with one another. For example, someone<br />
will be able to put on an intelligent glove and teach<br />
it to play the piano – then, in turn, the glove will<br />
teach this to a layperson.”<br />
Complex cooperation<br />
A number of hurdles need to be overcome before<br />
this and similar visions can be realised. The most<br />
important precondition is a faster, more reliable<br />
mobile internet. This should be a reality in Germany<br />
as of 2020, mobile communications providers<br />
claim. 5G will not only be 100 times faster than<br />
the current LTE standard, but will also respond far<br />
more rapidly. A latency of just one millisecond will<br />
enable real-time transmission even over greater distances.<br />
Humans require roughly 10 times that for<br />
the connection from the eye to the brain. The network<br />
must also be reliable, so that autonomous cars<br />
and delivery drones don’t become disoriented. This<br />
Fully networked<br />
Not only humans, but<br />
inanimate objects are also<br />
increasingly often being<br />
connected to one another.<br />
This offers companies the<br />
opportunity to establish new<br />
business models and<br />
generate more sales – for<br />
example with networked<br />
products and services. The<br />
manufacturing industry is<br />
set to profit the most, with<br />
a huge number of devices<br />
and machines with the<br />
potential to be networked.<br />
Experts forecast a similar<br />
development in the utility<br />
and logistics sectors.<br />
requires not only a blanket radio connection, but<br />
also decentralised systems that can quickly plug the<br />
gap when a connection node fails. And finally, mobile<br />
phone connections of the future must use only<br />
a fraction of the electricity required today – otherwise<br />
the permanent data streams between devices<br />
would quickly drain batteries and overstrain the<br />
energy grids.<br />
joint Solutions across sectors<br />
Numerous companies are working on realising 5G.<br />
Deutsche Telekom in Berlin, for instance, has activated<br />
its first antennas for operating 5G under reallife<br />
conditions. An entire 5G cluster is currently<br />
taking shape in the city centre. Equal effort is already<br />
being devoted to the interplay of hardware,<br />
software and communication interface with a view<br />
to application. Patrick Grosa from Smart Systems<br />
Hub in Dresden explains the complexity as follows:<br />
“In the past it was generally only the manufacturers<br />
of a new product that had to agree on a standard,<br />
such as the format of a CD. Yet for the Internet<br />
of Things, manufacturers from all kinds of different<br />
industries have to coordinate with the providers<br />
of the telecommunications infrastructure and the<br />
software programmers, ideally at the global level.”<br />
The hub therefore facilitates exchange and the<br />
development of joint solutions across sectors and<br />
technologies.<br />
Using energy flexibly<br />
5G and the Internet of Things also have the potential<br />
to overhaul our energy supply. The foundations<br />
for this are currently being laid at the 5G<br />
Energy Hub, a cooperation between TU Dresden<br />
and RWTH Aachen University. The goal is decentralised,<br />
flexible energy use. Instead of rigid energy<br />
generation and consumption, in future a system of<br />
generators and consumers – be they private households<br />
or production companies – is to balance out<br />
supply and demand using flexible storage facilities.<br />
Joachim Seifert of TU Dresden explains: “In this<br />
way we can more effectively smooth out the fluctuations<br />
in renewable energies on a stormy day, for<br />
example, because the over-supply can be temporarily<br />
stored or converted and retrieved on another,<br />
less windy day.” Professor Fitzek emphasises: “The<br />
energy transition will not be possible without 5G.”<br />
Yet Fitzek has great expectations of the “next internet”<br />
in other areas, too. “People will be able to<br />
focus fully on innovating, because machines will<br />
take over the repetitive tasks.” ■<br />
TRENDING TOPICS
12<br />
Social Media<br />
TRENDING TOPICS<br />
02<br />
Social<br />
Media<br />
short cut / Social Media / Digital technologies, websites,<br />
wikis, apps or networks via which users can connect with one<br />
another over the internet, create content and share it / Usergenerated<br />
content and many-to-many communication / From<br />
hashtags (#) to likes: the key characteristic is the interactivity<br />
in Web 2.0 / These days, procuring information takes place<br />
more through social media than classic media<br />
TRENDING TOPICS
13<br />
Social Media<br />
ONLINE FIRST<br />
According to social media agency<br />
Spredfast, more than<br />
3 billion<br />
people around the globe use, design or consume social<br />
networks. The most important are: Facebook, QQ, YouTube,<br />
Instagram, Snapchat, Twitter, Pinterest and LinkedIn.<br />
In 2018 Google makes almost<br />
34 per cent<br />
of its global mobile advertising<br />
revenue from smartphones and co.; at Facebook<br />
the share is just under 25 per cent.<br />
85 per cent<br />
of under 35-year-olds use WhatsApp, Facebook and similar<br />
platforms to arrange when and where to meet and coordinate<br />
activities. These are the findings of a study by Postbank.<br />
WhatsApp has<br />
34 million<br />
daily users, and the number is rising.<br />
Those who don’t want to communicate via WhatsApp<br />
find alternative services that boast secure data<br />
encryption, for instance Telegram or Threema.<br />
1 billion<br />
people worldwide, according to the latest figures<br />
by Tencent, China’s largest internet company, organise<br />
their entire lives using its messenger app WeChat.<br />
The Chinese government has full access to the data.<br />
In the USA<br />
YouTube<br />
reaches more 18 to 49-year-olds than cable<br />
television in the country, according to Spredfast.<br />
Around<br />
73 per cent<br />
of Germans surveyed are against providers<br />
storing their data, a study by the German Economic<br />
Institute (IW) in Cologne concluded.<br />
Today people across the globe are already networking<br />
via social media faster than ever before. Events are<br />
followed, commented on and evaluated at an incredible<br />
speed. Often, it feels like this happens in less than<br />
one minute<br />
39 per cent<br />
of Germans use the sharing economy:<br />
They share accommodation, files, music, cars.<br />
Experts at PwC expect an increase<br />
in the market volume to over 24 billion euros.<br />
Experts at the World Economic Forum forecast that by<br />
2023<br />
80 per cent of the world’s population will have a digital<br />
online profile. This will be down to the comprehensive<br />
spread of new technologies that will enable internet access<br />
even in the world’s remotest regions.<br />
30 per cent<br />
of retail purchases are inspired on<br />
Facebook today. This was revealed by<br />
the ‘Social Audience Guide 2018’.<br />
According to a Bitkom study<br />
one in five<br />
German internet users get their news from Facebook & co. –<br />
and intend to continue doing so in the future. Smartphones<br />
are becoming ever more important in searches for news.<br />
TRENDING TOPICS
14<br />
Social Media<br />
text<br />
Sabine Simon<br />
PHOTOS<br />
Gene glover<br />
Revolutionaries<br />
in sneakers<br />
1<br />
IMAGES<br />
1<br />
The right idea at the right<br />
time: since its foundation in<br />
2014, Staffbase’s turnover has<br />
increased almost fivefold.<br />
2<br />
Like a good laugh: managing<br />
directors Frank Wolf, Lutz<br />
Gerlach and Martin Böhringer<br />
(left to right) stay relaxed even<br />
for press photos.<br />
The app by<br />
start-up Staffbase<br />
is revolutionising<br />
staff communications.<br />
TRENDING TOPICS
15<br />
Social Media<br />
2<br />
TRENDING TOPICS
16<br />
Social Media<br />
We pick up our smartphones about 100 times a day,<br />
to check e-mails, to chat, or to take a look at what<br />
other people are doing on Instagram. Everything<br />
takes place digitally, via social media channels, be it<br />
Facebook or Twitter for example. In the professional<br />
sphere too, we spend prolonged periods online, on<br />
networks like LinkedIn or using web-based messenger<br />
services like Slack. In just a short space of time,<br />
digitisation has changed virtually everything – most<br />
significantly how we communicate. This applies both<br />
personally and in the world of work.<br />
Basically, though, in-company communications<br />
are still relatively unwieldy in many companies<br />
– particularly in times of decentral teams who work<br />
flexible hours from different locations. It’s true that<br />
there are now social intranets, but less than half of all<br />
employees with access to these use them on a daily<br />
basis. And depending on the industry, employees<br />
without a PC-based workspace or company e-mail<br />
address can’t even reach them. In Germany, 70 per<br />
cent of staff remains digitally invisible. So how do<br />
you let them know that the parking lot can be used<br />
again next week after the construction work, or that<br />
the business performance is exceeding all expectations?<br />
You could use a mass e-mail here, but that’s<br />
neither emotional nor is it likely to fulfil one of the<br />
most important criteria for ensuring that company<br />
news will actually be read, namely relevance.<br />
Mobile intranet via app / This was what inspired<br />
business engineer Frank Wolf to set up a new<br />
company. During his time at Deutsche Telekom’s<br />
subsidiary T-Systems Multimedia Solutions, the<br />
43-year-old gained a lot of experience in the area of<br />
intranets. “I regularly dealt with companies that had<br />
problems reaching all their employees. The need was<br />
there, we simply had to act at the right moment, and<br />
that moment came with the spread of smartphones.”<br />
In 2014, he joined forces with business informatics<br />
specialist Martin Böhringer and business manager<br />
Lutz Gerlach to found Staffbase. The app from the<br />
Chemnitz-based start-up relies on the principle that<br />
a company’s intranet can become a kind of social media<br />
channel. The idea is as simple as it is ingenious.<br />
After all, individual smartphones are the communications<br />
channel with the greatest reach by far. Staffbase’s<br />
first customers included T-Systems, Siemens<br />
and Viessmann, and even Adidas uses a personalised<br />
employee app from the young software company.<br />
The business model hinges on providing<br />
‘Software as a Service’. The intranet and employee<br />
software available on mobile devices constitute a kind<br />
of modular system that each company can structure<br />
individually for itself – in just a few clicks. As with a<br />
content management system, content is prepared and<br />
3<br />
4<br />
IMAGES<br />
3<br />
Anyone who needs<br />
some peace and quiet for a<br />
discussion can retire to one<br />
of the smaller meeting rooms.<br />
4<br />
For anyone who works at<br />
Staffbase, a day at the office<br />
is time spent in a chic loft<br />
space. There are stress-busting<br />
snacks like fruit and chocolate.<br />
5<br />
Lots of windows, lots of<br />
light, lots of communication:<br />
Employees sit close to one<br />
another. Concrete slabs on the<br />
ceiling reduce noise levels.<br />
6<br />
Some things just have to<br />
remain analog. The magnetic<br />
noticeboard displays postcards,<br />
flyers and words of wisdom.<br />
managed via a browser application. Staffbase makes<br />
its platform available to the customer and handles<br />
all the technical support. Moreover, all the hosting<br />
is inside Germany. The costs vary depending on the<br />
number of employees, and are charged based on a<br />
monthly fee. “We take care of updates and app store<br />
management,” explains Martin Böhringer.<br />
Employees then install the app, adapted to<br />
their company’s look and feel, onto their smartphones<br />
and complete a one-off registration process,<br />
after which they log in with a password each time.<br />
This ensures that internal company matters remain<br />
internal. As with Facebook, it’s then possible to read,<br />
comment and like news wherever you are – either<br />
on a general company channel or on closed channels.<br />
There are directories of employees and telephone<br />
numbers, options for ng in and out, a pay-slip download<br />
function and an option to view the canteen<br />
menu. Documents, location planners for conference<br />
rooms, training videos and photos can all be uploaded,<br />
and push-notifications can provide staff with<br />
news items in real time. Where a company already<br />
TRENDING TOPICS
17<br />
Social Media<br />
It’s a typical<br />
start-up.<br />
“That’s something<br />
we want<br />
to preserve<br />
as long as<br />
we can,” says<br />
Martin Böhringer,<br />
taking a seat<br />
on an acidyellow<br />
chair.<br />
“We sell<br />
that feeling<br />
along with<br />
the app.”<br />
has a social intranet, Staffbase is able to integrate the<br />
app easily, and it’s also possible to incorporate other,<br />
individual plug-ins.<br />
New corporate culture / The app also fulfils<br />
another important function: employer branding.<br />
“These days, it’s more important than ever that<br />
employees are able to identify with their jobs. This<br />
is crucial for the integration of new employees and<br />
for ensuring staff loyalty,” suggests Böhringer. He is<br />
thinking primarily of young people like millennials<br />
or Generation Z, and of their greater expectations as<br />
regards employers and corporate culture. They expect<br />
to enjoy a strict separation of work and personal life,<br />
have a need for feedback and appreciation – and on<br />
top they want to find a meaning in the greater scheme<br />
of things. They ask, ‘Why do I actually do my job?’ “I<br />
need to demonstrate this outwardly, particularly at a<br />
management level. That requires a change of thinking,”<br />
says Böhringer. With the right tool, you can get<br />
all employees on-board, he says: from the manager to<br />
the staff working in the field. At Staffbase, they can<br />
do this in multiple languages. Content is supported<br />
in more than 30 languages, while the user interface is<br />
available in eight – including Chinese.<br />
“Of course we also use our app ourselves,”<br />
says Böhringer, as he quickly pings a message to his<br />
colleagues. To do so, he uses the desktop version of<br />
the Staffbase app. Sure, Böhringer could also have<br />
just got up and spoken to his colleagues, as at Staffbase<br />
nothing is far away – including the CEO who<br />
can be easily reached by the individual teams made<br />
up of software developers, customer service staff, or<br />
marketing and sales specialists. There are flat hierarchies<br />
in the young, international team, the average<br />
age of which is just 30 years old. The atmosphere is<br />
informal and flexible working hours are the norm.<br />
5 6<br />
The team works in a chic loft and anyone who wants<br />
to can shift to the sofa with their laptop. “That’s<br />
something we want to preserve as long as we can,”<br />
says the 33-year-old. After all, it’s part of the product,<br />
he says. “The big corporations want to take a leaf out<br />
of our book, to feel more like a start-up, and we sell<br />
that feeling along with the app.” Hence customer visits<br />
are carried out in T-shirts and sneakers. Staffbase<br />
is often the pioneer for a new, international communications<br />
strategy, Böhringer explains, and indeed<br />
almost for a style of management. “As CEO, I’m not<br />
able to communicate strategically with a simple mass<br />
e-mail. Things don’t work like that anymore.”<br />
The software solution is taking off, and the<br />
company now has some 250 customers in Germany<br />
and around the world. The teams at the offices in<br />
Chemnitz, Dresden and Cologne have little time to<br />
spare, and Staffbase has doubled in size each year since<br />
it was founded, Böhringer says. In order to cater to<br />
the growing client base, the three directors want to expand<br />
the team of around 90 Germany-based employees<br />
by an additional 100 colleagues. While primarily<br />
software developers were required when the company<br />
was founded, now the focus is on reinforcements in<br />
marketing, sales and customer service. This creates<br />
jobs and strengthens the economic region around<br />
Chemnitz, which has already been the cradle for a<br />
number of other software start-ups, such as Prudsys,<br />
Intenta or Baselabs. Dresden also harbours potential,<br />
mainly thanks to its technical university and the 5G<br />
Lab located there.<br />
In the meantime, Staffbase’s strategy is becoming<br />
more international: alongside the existing<br />
office with eight employees in New York, another<br />
is to be added in London. The approach is a global<br />
one, Böhringer says. “We want to become the market<br />
leader. Right now we have the best product for this –<br />
although rivals aren’t resting on their laurels, either.”<br />
The high level of interest from investors also proves<br />
the extent to which the idea of ‘mobile first’ is taking<br />
off in employee communications. In a third financing<br />
round Staffbase recently managed to raise 8 million<br />
euros for the further development of its employee<br />
app. Global venture capitalists e.ventures are now its<br />
new primary investor alongside Capnamic Ventures<br />
and Kizoo Technology Capital. It was a shrewd move<br />
on the part of Staffbase – the new backer is very well<br />
connected in Silicon Valley. ■<br />
FACTS // Locations: Chemnitz, Dresden, Cologne, New<br />
York / Year of foundation: 2014 / Employees: 90 /<br />
Executive management: Martin Böhringer (CEO), Frank<br />
Wolf (CMO), Lutz Gerlach (COO) / Mission: to revolutionise<br />
company cultures by means of an employee app<br />
TRENDING TOPICS
18<br />
Inspirational Leaders<br />
Inspirational Leaders<br />
Digitisation strategies and visions for the<br />
future: six pioneers in the spotlight<br />
text<br />
Benjamin Kleemann-von Gersum<br />
& Sabine Simon<br />
Rainer Gläss has grand visions for retail<br />
Software for retail companies: this has been Rainer<br />
Gläss’s area of specialisation for decades. As the founder<br />
of GK Software – established in 1990 as a two-man<br />
company with his business partner Stephan Kronmüller in<br />
Schöneck in Saxony’s Vogtland region – he has developed<br />
the company into a global player in the area of retail software.<br />
According to its 2017 financial report, GK Software’s<br />
sales amount to a good 90.5 million euros. More than 150<br />
business customers in more than 50 countries use the<br />
software solutions from southwest Saxony, by means of<br />
which all the information from cash tills is forwarded directly<br />
to the accounts, procurement or IT departments.<br />
“The technology is becoming a crucial factor for retail<br />
companies,” says Gläss, who sees the trend towards mobile<br />
devices as one of the most important drivers of innovation<br />
in retail. “We find ourselves in a phase of transition<br />
between the traditional world of stationary retail and omnichannel<br />
processes. It’s in this mélange that all retailers<br />
have to redefine their positions.” The company founder,<br />
who is also a member of the federal government’s Digital<br />
Summit, pinpoints his vision: “We’re ahead of the game!”<br />
It is, first and foremost, a challenge to himself, but also to<br />
his high-performing team. And it’s a challenge they can<br />
tackle in comfort at the headquarters in Schöneck, since<br />
the management has created an Innovation Centre with a<br />
café, lounge areas, after-work skiing and a fitness centre.<br />
Gläss’s ties to his home region are evident from his engagement<br />
in various areas, including the implementation<br />
of a digital school concept for the sports secondary<br />
school in Klingenthal. The next big topic for the industry,<br />
Gläss believes, is artificial intelligence: “Retailers are<br />
seeking optimisations in light of ever greater complexity,<br />
such as enormous quantities of data,” he explains. It was<br />
therefore a logical step for GK Software to take over in<br />
2017 the majority share in Prudsys AG, based in Chemnitz,<br />
one of the leading providers of agile AI technologies for<br />
omnichannel retail.<br />
www.gk-software.com<br />
Katja Hillenbrand makes drinking water smart<br />
Water, building technology and digitisation – these are central topics for<br />
the future according to Katja Hillenbrand, Managing Director of Micas AG,<br />
based in Oelsnitz in the Erzgebirge region. “From the inflowing water conduit<br />
to a wide variety of applications in the building and ultimately the<br />
waste water conduit, we use sophisticated sensors and a smart IoT package<br />
to guide the water through the building,” says the Baden-Württemberg<br />
native. Founded in the year 2000, Micas has grown continuously to become<br />
an internationally active, medium-sized market leader in the area of customer-specific<br />
OEM sensor solutions. Visions for the future? The entrepreneur<br />
has plenty of them: for example predictive maintenance, intelligent<br />
water provision, or central water management in the cloud. And it goes<br />
without saying that Hillenbrand, who is herself a mother of two children, invests<br />
in the future of her employees and their families: the company has<br />
had its own kindergarten and childcare service for some years now.<br />
www.micas.de<br />
TRENDING TOPICS
19<br />
Inspirational Leaders<br />
Paul Brandenburg ensures access to<br />
advance healthcare directives<br />
Brigitte Voit brings research and enterprise together<br />
Academia is also utilising the enormous potential of digitisation: “It’s the<br />
driver of material science,” says chemist Brigitte Voit. The co-founder<br />
of DRESDEN-concept, a model for successful cooperation between university-based<br />
and non-university researchers, is the scientific director<br />
of the Leibniz Institute of Polymer Research Dresden (IPF) and professor<br />
of organic chemistry of polymers at Technische Universität (TU) Dresden.<br />
“High-tech materials for future technologies can be developed more<br />
quickly and efficiently if we are able to intelligently evaluate huge quantities<br />
of material data,” she explains. Data flows are thus becoming ever more<br />
important even in areas of research which previously focussed primarily on<br />
practice. At the same time, says Voit, the challenge lies in designing<br />
materials more adaptively, that is, adapting them more individually to the<br />
relevant application and user. Voit is working with colleagues and staff to<br />
further develop Saxony’s position as a science hub.<br />
www.ipfdd.de<br />
How can I determine which medical<br />
procedures I undergo when I’m unable<br />
to make decisions? And how do doctors<br />
get access to my advance healthcare<br />
directive? Former emergency practitioner<br />
Dr Paul Brandenburg from Leipzig<br />
has come up with an answer to these<br />
questions. His e-health start-up Dipat<br />
logs online advance healthcare directives<br />
that can be recalled in an emergency<br />
via smartphone and are identifiable<br />
from a sticker on the patient’s insurance<br />
card. “Almost all non-digital advance<br />
healthcare directives arrive at<br />
the hospital far too late and are so<br />
unspecific in their content that they<br />
are useless,” explains Brandenburg.<br />
www.dipat.de<br />
Gerhard Fettweis strives for comprehensive<br />
mobile network coverage<br />
What use is the latest smartphone<br />
when there’s no network coverage?<br />
This is the question occupying<br />
Professor Gerhard Fettweis. He came<br />
to TU Dresden in 1994 from Silicon<br />
Valley – where he had worked for IBM,<br />
among others – and has occupied the<br />
university’s Vodafone Chair ever since.<br />
“We research methods of improving the<br />
speed of the mobile communications<br />
network and of achieving breakthroughs<br />
in comprehensive coverage,”<br />
he explains. At the 5G Lab, an interdisciplinary<br />
team made up of 20 different<br />
areas of research is working on<br />
key technologies for the activation of<br />
5G. The initiative is being supported by<br />
companies like Bosch and Deutsche<br />
Telekom. Fettweis is also CEO of the<br />
recently founded Barkhausen<br />
Institut, which deals with industrial<br />
digitisation.<br />
www.5glab.de<br />
Gesche Weger is making digitisation sustainable<br />
A summary of the vision of Packwise CEO Gesche Weger would probably<br />
go something like this: “Digitisation creates sustainability.” The company,<br />
which is based in Dresden, links up the process industry and offers an independent<br />
online platform for the optimum re-use and recycling of industrial<br />
packaging. The goal? To maximise the number of cycles that transport<br />
packaging undergoes. In these times of global trade and goods flows that<br />
are becoming ever faster and more complex, Weger and her team are<br />
making an important contribution to saving resources: “In the company we<br />
are creating intelligent and automated cycles in which empty containers<br />
and barrels are organised based on the shortest transport routes. With the<br />
help of digitisation, we are giving our customers from the chemistry,<br />
pharma ceutical and food industries transparent and direct access to recyclable<br />
industrial packaging.”<br />
www.packwise.de<br />
TRENDING TOPICS
20<br />
Mobility & Logistics<br />
More than science fiction<br />
How about flying across the<br />
city to your next appointment<br />
in an electric taxi? If start-up<br />
Volocopter has its way, that<br />
could become a reality.<br />
The flying taxi can currently<br />
only cover 27 kilometres,<br />
but the team from Bruchsal<br />
in Germany’s Baden region<br />
is continuing to tinker with<br />
its integration into local<br />
transport systems. Daimler,<br />
Intel and Internet entrepreneur<br />
Lukasz Gadowski<br />
have already invested.<br />
TRENDING TOPICS
21<br />
Mobility & Logistics<br />
TRENDING TOPICS<br />
03<br />
Mobility<br />
& Logistics<br />
short cut / Mobility & Logistics / Goal: coordinating<br />
and realising individual transport and goods flows / One of the<br />
most important growth industries of the future / Mobility apps<br />
assemble the fastest, cleanest or cheapest route according to<br />
preferences / Trends: autonomous driving spanning all modes<br />
of transport, the search for environmentally friendly, affordable<br />
and efficient engines<br />
TRENDING TOPICS
22<br />
Mobility & Logistics<br />
Computers<br />
Take Over at<br />
the Wheel<br />
Autonomous mobility concepts<br />
are fundamentally changing<br />
our idea of transportation.<br />
text<br />
Klaus Lüber<br />
It’s a crucial question that affects everybody, and it<br />
is frequently put to Toralf Trautmann: when will we<br />
see self-driving vehicles? Trautmann, who is professor<br />
of automotive mechatronics at Dresden University<br />
of Applied Sciences, likes to respond with a counter-question:<br />
what exactly is meant by ‘self-driving’?<br />
“Of course, people are quick to think of futuristic<br />
vehicles without steering wheels, but the concept is<br />
much more multifaceted,” says the expert. “We already<br />
have autonomous vehicles today, albeit in various<br />
different forms.”<br />
Trautmann uses a test track for autonomous<br />
vehicles, which his university has set up directly<br />
next to its technical department for vehicle engineering.<br />
Since 2017 the 50-by-70-metre circuit has<br />
seen testing of various vehicles, including a BMW<br />
i3 equipped with sensor and measuring technology.<br />
Trautmann aims to find out how you can test<br />
whether such vehicles might be authorised to use<br />
public roads. “Autonomy means that you as a driver<br />
hand over responsibility to the machine, but it’s not<br />
an either/or situation, rather it’s a process that breaks<br />
down into various degrees of autonomous control.”<br />
Prone to faults<br />
In order to pinpoint these different degrees, a system<br />
of six levels has become established. Level zero<br />
means the machine does not intervene in any way,<br />
while at level five the vehicle is self-driven in any situation.<br />
“Vehicles currently suitable for series production<br />
have only partially autonomous systems of level<br />
two, whereby the vehicle can take on individual tasks<br />
for the driver,” says Trautmann. These include such<br />
things as lane-keeping functions or traffic jam assistance,<br />
for which the vehicle takes control without the<br />
driver’s intervention when stuck in traffic. The expert<br />
explains that greater autonomy is not yet possible<br />
since the surround sensors are too prone to faults.<br />
Robin Streiter, managing director of start-up<br />
Naventik, takes a similar view. “We have already seen<br />
some extremely impressive demonstrations of autonomous<br />
driving, for example when trade show visitors<br />
boarded a self-driving shuttle bus at the airport to<br />
take them to the venue,” says Streiter. “But what is<br />
often forgotten here is that an immense amount of<br />
time and work goes into these. The industry is still a<br />
long way off making the systems truly stable in the<br />
face of any possible influences from the outside.” It’s<br />
precisely this that Naventik is working on. The company,<br />
a spin-off from Chemnitz University of Technology,<br />
was founded in 2017 and has developed software<br />
that enables vehicles to determine their position<br />
in the traffic with greater accuracy. “We all think our<br />
GPS systems can do this already, but that’s not true,”<br />
explains Streiter. In reality, the signal is too distorted<br />
for an autonomously acting system.<br />
New rail technologies<br />
Although the topic of autonomous driving is discussed<br />
primarily in the context of automobiles, solutions<br />
are also being sought for railways, shipping and<br />
aviation. In Annaberg-Buchholz in Saxony, Chemnitz<br />
University of Technology runs a research centre<br />
that focusses on the potential of highly automated<br />
driving for rail transport. Among other things, the<br />
‘Smart Rail Connectivity Campus’ includes Europe’s<br />
1<br />
TRENDING TOPICS
23<br />
Mobility & Logistics<br />
2<br />
IMAGES<br />
1<br />
A far-reaching project:<br />
experts at Dresden University<br />
of Applied Sciences are<br />
researching autonomous<br />
driving for inner-city transport.<br />
This makes use of sensor<br />
systems for analysing the<br />
surroundings.<br />
2<br />
Digital signal box: in Annaberg-<br />
Buchholz, a research centre<br />
operated by Chemnitz University<br />
of Technology focusses on<br />
the potential of highly automated<br />
driving for rail transport.<br />
Autonomy will<br />
offer us<br />
advantages in<br />
terms of safety,<br />
but this alone<br />
won’t solve the<br />
problem of<br />
traffic congestion<br />
in our<br />
cities.<br />
first digital signal box, installed in January 2018, and<br />
a test route on which the use of surround sensors,<br />
similar to those in the automotive sector, are being<br />
trialled.<br />
“On rails, of course, the situation is different<br />
to that on the road,” explains Sören Claus, who manages<br />
the project as its technical director. “In closed<br />
systems such as underground rail networks, highly<br />
automated driving is already possible in normal operations,<br />
and in the overland rail network we have<br />
long since achieved a high level of automation.”<br />
Never theless, he says, fully autonomous driving is<br />
still as far off here as it is on the roads. “This is partly<br />
due to the far greater safety requirements.” In spite of<br />
this, Claus is convinced that it is worth investing in<br />
autonomously acting systems on rails. “We could use<br />
networks more efficiently, monitor them better, and<br />
significantly reduce maintenance and energy costs.”<br />
Solutions for<br />
aviation and shipping<br />
In the aviation industry too, autonomous driving systems<br />
are providing momentum for the breakthrough<br />
of new mobility concepts. Under the key concept of<br />
urban aerial mobility (UAM), the Airbus corporation<br />
is working on the development of self-piloting flying<br />
taxis. German start-up Volocopter already presented<br />
a mini-helicopter at CeBIT 2018 – with 18 rotors,<br />
entirely redundant drive trains and intelligent autonomous<br />
controls. Andreas Knie, mobility researcher at<br />
the Berlin Social Science Center, is sceptical though:<br />
“It all sounds very innovative initially, of course, but<br />
first of all the number of vehicles that can use the<br />
airspace is comparatively limited, and second of all<br />
they require many times more transport energy than<br />
land vehicles. It’s unlikely to become a means of mass<br />
transportation.”<br />
So what about shipping? Norwegian start-up<br />
Massterly recently announced the operation of an<br />
electrically powered container ship equipped with<br />
autonomous control technology. The ship is to be<br />
put into unmanned operation from 2020, overseen<br />
from multiple control centres on the coast. Countries<br />
like Finland, Australia and China are also investing in<br />
the technology, while a research project on the topic<br />
has already been carried out in the EU.<br />
Autonomous mobility is, without question,<br />
an exciting topic for the future, Andreas Knie believes.<br />
Nonetheless, we should never lose sight of the<br />
question of how it benefits us, he says. “Autonomy<br />
will offer us advantages in certain specific areas, but<br />
this alone won’t solve the problem of traffic congestion<br />
in our cities, for example.” Toralf Trautmann<br />
from Dresden University of Applied Sciences takes<br />
a similar view: “Perhaps it’s not actually beneficial to<br />
have every vehicle self-driving everywhere,” the researcher<br />
says. Autonomous driving could be used in<br />
situations that suit the control technology of the systems<br />
and then human beings would be brought into<br />
play where safety requirements are greatest. “ Imagine<br />
you’re calling a robot taxi. The e-vehicle, which is<br />
parked at a charging station, drives slowly, safely and<br />
fully autonomously to your front door. Then you<br />
get in and drive it yourself.” This way, almost as a<br />
side-effect, you would have a solution to a continually<br />
pressing problem, namely the development of<br />
charging infrastructure for electromobility. Instead<br />
of having to build more and more charging stations,<br />
you could leave the charging process up to the autonomous<br />
vehicle itself. ■<br />
TRENDING TOPICS
24<br />
Mobility & Logistics<br />
ONE<br />
QUESTION<br />
“Do machines actually<br />
make fewer mistakes in<br />
road traffic?”<br />
ONE<br />
ANSWER<br />
»The safest systems combine<br />
humans and machines. This goes for<br />
the pilot in a plane, the train driver<br />
in the digitally networked rail transport<br />
system and for the time being will<br />
also remain the case in highly-automated<br />
driving. Driverless driving will stay<br />
the exception and take place on specially<br />
prepared sub-sections of the roads.«<br />
( Professor Julian Nida-Rümelin, philosopher and<br />
former state minister for culture, has taught at Ludwig-<br />
Maximilians-Universität München since 2004. )<br />
TRENDING TOPICS
25<br />
Cybersecurity<br />
TRENDING TOPICS<br />
04<br />
Cybersecurity<br />
short cut / Cybersecurity, also known as IT security, or<br />
more comprehensively: information security / Concept for the<br />
protection of any kind of digital data, information systems, and<br />
soft- and hardware / Essential for medium-sized companies<br />
and start-ups, since these are increasingly becoming targets<br />
of cyber-attacks / Particularly affected at the moment are<br />
companies in the energy industry<br />
TRENDING TOPICS
26<br />
Cybersecurity<br />
Honey traps<br />
for hackers<br />
1<br />
TRENDING TOPICS
27<br />
Cybersecurity<br />
Cyber-attacks represent<br />
a threat to companies and state<br />
institutions alike. Data encryption<br />
is having to be continually<br />
improved to ensure companies<br />
don’t lose the game of cat and<br />
mouse they are forced to play<br />
with hackers.<br />
text<br />
Guido Walter<br />
The light goes out, the fridge is on strike, and the TV<br />
displays nothing but a black screen. The ‘blackout’<br />
scenario strikes fear into the hearts of Germans almost<br />
more than any other. That fear may be exaggerated,<br />
but it’s certainly true that critical infrastructure<br />
like energy supplies are vulnerable to attack. Hence<br />
the German Federal Office for Information Security<br />
(BSI), for example, is warning of hacker attacks<br />
on German energy suppliers. These companies, the<br />
BSI says, are the target of a large-scale cyber-attack<br />
campaign. In certain cases, the attackers have even<br />
gained access to the companies’ office networks, although<br />
they did not manage to penetrate production<br />
or control networks. For Franziska Leitermann from<br />
Dresden-based IT company Cloud & Heat, that’s no<br />
reason to breathe easy. “The current example of the<br />
large-scale hacker attacks on energy suppliers once<br />
again reveals the dangers that large companies and<br />
authorities are exposed to.”<br />
ILLUSTRATION<br />
1<br />
Dangerous hacks: the more<br />
digitised the economy,<br />
the more intelligent the<br />
hackers’ approach. Companies<br />
are being attacked with far<br />
greater frequency than just<br />
a few years ago. Authorities are<br />
also regularly targeted.<br />
In fact, the figures are alarming. According to a<br />
study by digital association Bitkom, in the years<br />
2015 and 2016 companies in Germany suffered losses<br />
amounting to 55 billion euros a year as a result<br />
of cyber-attacks. One company in two, for example,<br />
has at some point been affected by spying, sabotage<br />
or data theft. The consequences can be far-reaching:<br />
at 17 per cent of companies, sensitive data such as<br />
e-mails and financial or customer data have been<br />
stolen. At 11 per cent, it was patents or research and<br />
development information. Authorities and companies<br />
are being attacked with far greater frequency<br />
than just a few years ago. “Often, companies notice<br />
far too late that data has been drained out of their<br />
system,” says Teresa Ritter, spokesperson for security<br />
policy at Bitkom. “The number of unreported<br />
cases is therefore considerable.” Companies are also<br />
reluctant to report any losses because they are afraid<br />
it will damage their image. “Any losses discovered<br />
TRENDING TOPICS
28<br />
Cybersecurity<br />
should nevertheless be reported to state authorities<br />
immediately so that they can create an overview,” explains<br />
Ritter. “This way, other companies will have<br />
the opportunity to protect themselves.”<br />
No such thing<br />
as absolute security<br />
An IT attack can take on survival-threatening dimensions<br />
for companies. A hacker attack on A.P. Møller-<br />
Mærsk, the world’s biggest container shipping company,<br />
caused losses amounting to an estimated 300<br />
million dollars in 2017, when attackers used blackmailing<br />
software to partially paralyse the company.<br />
Nivea manufacturer Beiersdorf has also been the<br />
victim of an attack and estimates the loss in sales<br />
from the hacker attack to be around 35 million euros.<br />
“There’s no such thing as absolute security,” says<br />
Oliver Nyderle, head of Digital Integrity Solutions<br />
at T-Systems Multimedia Solutions. He believes information<br />
security should be seen as an ongoing process.<br />
“Security within the company has to be part of<br />
the culture,” says Nyderle. And that applies not only<br />
in companies, but also in political institutions with<br />
a focus on citizens and particularly high demands in<br />
terms of the confidentiality, availability and integrity<br />
of the data they process. The ‘Bundes tag hack’<br />
of 2015, whereby suspected Russian hackers stole<br />
data amounting to 16 gigabytes, brought the federal<br />
public prosecutor onto the scene. “Incidents like<br />
the Bundestag hack have shown that the IT systems<br />
of political institutions are a particularly appealing<br />
target for attacks,” says Nyderle. The Saxon administrative<br />
network is also finding itself the victim of<br />
ILLUSTRATION<br />
2<br />
Preventative measures:<br />
Alongside the encryption<br />
of data, smart security systems<br />
should also deter hackers.<br />
‘HoneySens’ simulates typical<br />
network services along with<br />
potentially lucrative targets<br />
of attack – and thus sets<br />
‘honey traps’.<br />
2<br />
repeated spy attacks, as a result of which the authorities<br />
decided to set a trap: ‘HoneySens’, a name<br />
coined from the computer security term ‘honeypot’<br />
and ‘sensors’, supplements the existing security architecture<br />
of authority or company networks. “Using<br />
sensors in the network, the software simulates weak<br />
points that are attractive to attackers – the so-called<br />
honeypots,” explains Karl-Otto Feger, Information<br />
Security Officer for the Free State of Saxony. “When<br />
there is a suspected attack on the network, these<br />
hacker traps chart all data flows and forward them<br />
to a central server for inspection and alerting.” The<br />
honeypots thus gather valuable information for the<br />
protection of the IT system from unauthorised external<br />
penetration. “Thanks to HoneySens, attacks<br />
are observed in real time, with the origin of the attack<br />
identified and corresponding countermeasures<br />
introduced immediately,” says Feder. Some companies<br />
are already starting to introduce this solution.<br />
The close cooperation with the state of Saxony in<br />
terms of the application and further development of<br />
HoneySens is currently unique in Germany.<br />
Game of cat and mouse against<br />
potential hackers<br />
In times of increasing digitisation of industrial control<br />
systems, defence measures must keep pace. In<br />
an ever more connected production environment,<br />
cybersecurity is becoming even more important,<br />
but how do we protect the smart factory, the core of<br />
which is the software that enables Industry 4.0 and<br />
comprehensive data analysis in the first place? “It’s<br />
important to protect the smart factory from invisible<br />
cyber-attacks, both physically and on the software<br />
side,” says Franziska Leitermann from Cloud &<br />
Heat. “This may be physically by means of private<br />
cloud solutions, but also through special protective<br />
measures with public cloud offerings.”<br />
One thing is clear: Data encryption is having<br />
to be continually improved to ensure companies<br />
don’t lose the game of cat and mouse they are forced<br />
to play with hackers. That’s something that is unlikely<br />
to change going forward. “There are interesting<br />
developments in the area of artificial intelligence<br />
(AI),” says Leitermann. AI firewalls could carry out<br />
behavioural analysis on attackers, then learn and improve<br />
independently. Highly specialised quantum<br />
computers could also carry out encryptions that are<br />
so complex that only another quantum computer<br />
could decipher them. Nevertheless, the human factor<br />
remains crucial: in future too, there will be a need<br />
for well-educated and highly trained employees who<br />
are able to grow along with the increasing demands<br />
placed on technologies. ■<br />
TRENDING TOPICS
29<br />
E-Commerce<br />
TRENDING TOPICS<br />
05<br />
E-<br />
Commerce<br />
short cut / Electronic commerce, abbreviated to: e-commerce<br />
/ Advertising, sale and purchase of goods and services<br />
via the internet / Retailers pursue omnichannel strategy<br />
with shops and marketplaces / Interaction with the customer<br />
possible via mobile devices around the clock / Shift from stationary<br />
retail to e-commerce / B2C e-commerce sales forecast<br />
to be around 77 billion euros by 2020<br />
TRENDING TOPICS
30<br />
E-Commerce<br />
1<br />
text<br />
Sabine Simon<br />
Long Live the Community<br />
From student start-up to<br />
European market leader:<br />
why the social commerce<br />
company Spreadshirt got<br />
so many things right.<br />
TRENDING TOPICS
31<br />
E-Commerce<br />
ImageS<br />
1<br />
A glimpse at the production<br />
line: some of the shirts are<br />
made in Krupka (Czech<br />
Republic) before being sent<br />
to customers.<br />
2<br />
Lunch with a view: Spreadshirt<br />
staff can enjoy their lunch on<br />
the roof terrace.<br />
3<br />
Years ago, railway cranes<br />
were assembled here: the<br />
head office in Leipzig’s<br />
Plagwitz district.<br />
Individuality<br />
You could describe what<br />
happens at Spreadshirt as<br />
social commerce:<br />
The consumer becomes<br />
a producer. And it’s an idea<br />
that is very well received<br />
by users and a good 80,000<br />
active salespeople alike.<br />
Today, you can do your shopping online: thanks to<br />
smartphones, the chic pair of shoes or the new highend<br />
camera is just a click away. Around the clock,<br />
and easy to boot. So it’s hardly surprising that e-<br />
commerce sales are going through the roof. Every<br />
eighth euro spent in retail in Germany changes hands<br />
via the internet. And while eBay or Amazon set the<br />
standards, several smaller firms are also among the<br />
top players. Take Spreadshirt, for example. Founded<br />
in 2002, the Leipzig-based firm is one of the world’s<br />
leading e-commerce platforms for on-demand printing.<br />
One good reason: the product itself. After all,<br />
everybody wears T-shirts. That said, the firm’s success<br />
can also be attributed to the sales channel: “In<br />
a world in which technology and e-commerce are<br />
everything, it’s the concept that counts,” says Philip<br />
Rooke, CEO of Spreadshirt, and means consumers’<br />
altered buying behaviour.<br />
Anyone who orders at Spreadshirt, expects<br />
swift availability and individuality. On the platform<br />
and in thousands of shops third-party sellers working<br />
on a commission basis offer merchandising or<br />
designs, mostly for T-shirts and accessories. Moreover,<br />
customers can design products according to their<br />
own wishes using individual designs or motifs from<br />
the community. The rest is done by the online dealer:<br />
from the printing through to shipping. You could<br />
describe what happens at Spreadshirt as social commerce:<br />
the consumer becomes a producer. And it’s<br />
an idea that is very well received by users and a good<br />
80,000 active sellers alike. In 2017, the company<br />
delivered almost five million products to customers,<br />
generating sales of around 107 million euros.<br />
JUST A CLICK AWAY<br />
If you are looking for a comparison, Spreadshirt<br />
founder Lukasz Gadowski could be considered<br />
the Steve Jobs of the German start-up scene. The<br />
40-year-old is a native of Poland and whatever he<br />
puts his hand to somehow turns up roses: Lieferheld,<br />
Mister Spex, Brands4Friends or StudiVZ. The tech<br />
entrepreneur set up Spreadshirt while still a student<br />
and earned his first million with it. For a study project<br />
Gadowski was to provide strategic advice to a<br />
textile printing firm in Kassel, which years earlier had<br />
printed the special T-shirt he wore to commemorate<br />
graduating from high school. Gadowski’s task<br />
was not easy as printing individual items was hardly<br />
profitable and was also very expensive for customers.<br />
After he had improved various processes and advised<br />
the firm to “do something with the internet”, Gadowski<br />
hit upon the idea for his own business: an<br />
online service for merchandising providers and customers<br />
alike. Anyone would be able to turn to him<br />
to have clothing or accessories printed with whatever<br />
motifs they wanted. Initially, finding investors proved<br />
difficult. Nevertheless, Gadowski set about creating<br />
the first Spreadshirt website in the basement of HHL<br />
Leipzig Graduate School of Management. He was<br />
assisted by Matthias Spieß, an engineering graduate,<br />
and in 2002 the two men registered Spreadshirt officially<br />
as a company. Because they had absolutely no<br />
capital, in the first few years they funded themselves<br />
solely through the sales of T-shirts. Yet Spreadshirt<br />
was soon growing by an average 15 per cent a month.<br />
Soon the company expanded to the United States.<br />
New employees were hired, and before long a larger<br />
production facility was needed.<br />
Fast forward ten years. Today, Spreadshirt is a<br />
global player operating in 18 countries. The founders’<br />
involvement is limited to them sitting on the supervisory<br />
board. The merchandise is now not only<br />
2<br />
3<br />
TRENDING TOPICS
32<br />
E-Commerce<br />
Smartphones<br />
become<br />
a constant<br />
companion, and<br />
stores morph<br />
into walkthrough<br />
online<br />
shops.<br />
It is all about<br />
effective<br />
presentation,<br />
about shopping<br />
experiences.<br />
produced in Leipzig, but also in Legnica (Poland),<br />
Krupka in the Czech Republic, and Greensburg and<br />
Las Vegas in the United States. Despite its global base<br />
Spreadshirt has remained true to its roots. And they<br />
are firmly in Saxony. Leipzig’s Plagwitz district with<br />
its small cafes, the bakery on the corner, and a vibrant<br />
art and fringe scene remains something like the solid<br />
foundation they need in the fast-moving online era.<br />
Customers today buy at a terrific speed: on<br />
the internet the product of choice is just a click away.<br />
Retailers need to respond with customisable products<br />
and assortments tailored to consumers’ preferences.<br />
After all, they no longer merely differentiate between<br />
physical or online store. The catchword here is multichannel<br />
shopping. Something retailers in the States<br />
especially have long since recognised. Smartphones<br />
become a constant companion, and stores morph<br />
into walk-through online shops. It is all about presenting<br />
products effectively, about shopping experiences.<br />
Ultimately people buy more online. Or perhaps<br />
in stores which, as Apple has demonstrated, no<br />
longer need checkouts. Instead, sales are conducted<br />
using the salesperson’s smartphone, and if a receipt is<br />
needed it arrives by e-mail.<br />
4<br />
5<br />
CLOTHING AS A FORM<br />
OF SOCIAL MEDIA<br />
Meanwhile, over 750 people work for Spreadshirt,<br />
and around 350 of these in the Leipzig headquarters:<br />
from customer advisers through to front-end architects,<br />
lawyers, marketing experts, and the production<br />
staff. Nonetheless, an effort has been made to uphold<br />
the sense of being a start-up. There is a relaxed<br />
ImageS<br />
4<br />
Work in progress: the<br />
Leipzig-based firm can supply<br />
everything from one-off items<br />
to bulk orders.<br />
6<br />
5<br />
CEO Philip Rooke: before<br />
joining Spreadshirt the Brit<br />
gained immense experience<br />
in e-commerce at Tesco<br />
(Great Britain).<br />
6<br />
All colours and sizes:<br />
to ensure orders can be printed<br />
quickly, T-shirts<br />
are kept in stock.<br />
7<br />
Spreadshirt works largely<br />
with digital printing, but<br />
foils also ensure the desired<br />
motif or favourite slogan is<br />
reproduced on the item.<br />
TRENDING TOPICS
33<br />
E-Commerce<br />
atmosphere in the old factory building on Gießerstrasse,<br />
where once railway cranes were assembled.<br />
The average age of employees is around 30. Most of<br />
them wear T-shirts, some walk around barefoot or in<br />
socks. The doors to the open-plan offices are never<br />
closed, outside in the corridor people stop to chat at<br />
the coffee machines. Years ago, a feel-good manager<br />
was hired: Stefanie Frenking, who is also responsible<br />
for recruiting, brings a little bit of Silicon Valley to<br />
Leipzig. After all, feel-good managers are something<br />
we are only familiar with from large tech corporations<br />
such as Facebook or Google.<br />
“Our aim is to make people happy. We do<br />
spend a lot of time in the office,” says Frenking and<br />
talks about hiking tours, language courses, flexible<br />
working hours, and yoga. Employees eat their lunch<br />
on the roof terrace. English is the common language<br />
for the staff from 27 nations.<br />
CEO Philip Rooke joined Spreadshirt in<br />
2009, initially as head of sales and marketing. Then in<br />
2011 the native Briton was appointed CEO. And he<br />
knows what he’s talking about. Before signing on with<br />
Spreadshirt Rooke was part of the management team<br />
at British supermarket chain Tesco, considered one of<br />
the pioneers of e-commerce. Rooke summarises what<br />
Spreadshirt can achieve: “Today it’s no longer enough<br />
to share, to like, or to tweet something. You need to<br />
wear the message emblazoned on your T-shirt.”<br />
There is a high level of traffic in the Spreadshirt<br />
community with over 200,000 new designs being<br />
uploaded every week. To date, 2,000,000 square<br />
metres in total T-shirt surfaces have been printed,<br />
equivalent to the size of about 280 football pitches.<br />
And the numbers are rising. The internet enables the<br />
combination of mass production and one-off items.<br />
Whether it is T-shirts, posters, pictures, mugs, hoodies<br />
or rompers: everything conceivable is ordered in<br />
the shop – providing it is allowed. Spreadshirt does<br />
promote freedom of opinion but it still has a department<br />
that checks the uploaded files. Providing they are<br />
not protected as a brand, and do not contain illegal<br />
or inflammatory content, they are released and made<br />
available to the community. Then the cotton T-shirts<br />
are printed at the five production locations using different<br />
high-quality printing techniques depending on<br />
requirements. Eventually, the goods are sent all around<br />
the world.<br />
Mobile<br />
devices have<br />
a considerable<br />
influence on<br />
purchasing patterns;<br />
almost<br />
30 per cent of<br />
online sales<br />
are currently<br />
generated by<br />
purchases<br />
made with<br />
smartphones.<br />
trend is also borne out by current figures from the German<br />
Retail Association: almost 30 per cent of online<br />
sales are currently generated by purchases made with<br />
smartphones. And even those people who buy in stores<br />
gather information from the internet first. Language<br />
assistants are also playing an increasingly important<br />
role. Ultimately, it’s always about making the shopping<br />
experience simpler and easier. Which is where artificial<br />
intelligence comes into play. Algorithmic decisions<br />
are used in a variety of ways in the retail trade: from<br />
personalised product recommendations via intelligent<br />
costing through to chat bots and promotion robots.<br />
However, the technology behind a particular solution<br />
is usually of secondary importance to customers, as<br />
they are first and foremost interested in obtaining their<br />
favourite product quickly and simply.<br />
Motivated by the desire to further extend<br />
Spreadshirt’s reach Philip Rooke is also closely following<br />
the new trends in e-commerce. The main rival here<br />
is Amazon. In 2017, the online giant and its Marketplace<br />
already accounted for 46 per cent of online sales<br />
in Germany. The online retailer sets standards that are<br />
very difficult for small e-commerce firms to match,<br />
Rooke maintains, saying: “We must continually work<br />
hard at improving our customer services and delivery<br />
times in order to compete with Amazon.” And the<br />
CEO has another ambitious goal: from its headquarters<br />
in Leipzig, the company intends to conquer the<br />
Asian market next. ■<br />
7<br />
CREATING NEW SHOPPING<br />
EXPERIENCES<br />
Nobody today can avoid adapting their web content<br />
for use on mobile devices. This is proven by the following<br />
statistics: Over 40 per cent of all orders Spreadshirt<br />
received in 2017 were sent from smartphones. This<br />
FACTS // Location: Leipzig / Founding year: 2002 /<br />
Employees: some 750 worldwide, around 350 of these<br />
at the headquarters in Leipzig / Management: CEO Philip<br />
Rooke / Mission: e-commerce platform for on-demand<br />
printing of clothing and accessories<br />
TRENDING TOPICS
34<br />
Inspirational Companies<br />
Inspirational Companies<br />
Smart business ideas point the way to<br />
the digital future<br />
ILLUSTRATION<br />
ANDRÉ GOTTSCHALK<br />
text<br />
CHRISTIANE ZIMMER<br />
PHACON<br />
Training devices for surgeons<br />
Artificial skulls from the 3D printer,<br />
on which surgeons can train to<br />
carry out difficult operations: the<br />
company Phacon, based in Leipzig,<br />
specialises in 3D models for preoperative<br />
planning. Founders<br />
Robert Haase and Hendrik Möckel<br />
now supply more than 100 hospitals<br />
with their digital training<br />
models, and in 2017 the company<br />
celebrated its 10th birthday. The<br />
models simulate surgical procedures<br />
under realistic conditions,<br />
while the training system boasts a<br />
realistic look and feel and a patented<br />
detection system: as soon<br />
as the surgeon makes a mistake,<br />
an acoustic signal sounds.<br />
www.phacon.de<br />
LSA<br />
Smart early warning systems<br />
Smart maintenance involves the<br />
use of ‘intelligent’ early warning<br />
systems that mean production<br />
plants can be maintained promptly<br />
before they are disrupted.<br />
The automation of complex systems<br />
and complicated technologies<br />
is the goal of Wolkensteinbased<br />
LSA GmbH Leischnig. Its<br />
managing director Steffen<br />
Leischnig is dedicated to improving<br />
the reliability of work and<br />
production systems. Innovations<br />
come about through research and<br />
development work, which the<br />
company carries out in cooperation<br />
with the region’s technical<br />
universities, various research<br />
institutes, and other companies<br />
in related industries.<br />
www.lsa-gmbh.de<br />
Mindance<br />
Mental time out in the workplace<br />
Less stress, improved concentration<br />
and greater efficiency: this<br />
is the promise of the digital mental<br />
training developed by Lukas Stenzel<br />
and Robin Maier from Leipzig-based<br />
e-health start-up Mindance. It is<br />
oriented towards companies that<br />
wish to incorporate mental coaching<br />
into their corporate health management<br />
and staff development.<br />
The app gives staff access to a<br />
variety of mental training sessions,<br />
with short audio exercises<br />
designed to improve performance<br />
and help reduce stress. The idea<br />
gained Mindance access to the<br />
mentoring programme of the<br />
SpinLab Acceleratr run by Leipzig’s<br />
HHL and AOK Plus in 2017. With a<br />
small team, they are currently<br />
working on the further development<br />
of their app, and the mental<br />
trainer that fits in your pocket is<br />
expected soon.<br />
www.mindance.de<br />
Unger Kabelkonfektion<br />
High-grade automation<br />
Who built it? A glance at the plug of<br />
an electric toothbrush in any home<br />
bathroom will, in many cases, result<br />
in the same response: Unger. The<br />
system supplier from Sehmatal in<br />
Germany’s Erzgebirge region specialises<br />
in the production of cables<br />
and conductors – what’s more, the<br />
company produces fully automated<br />
production systems in its own special<br />
engineering department. Here,<br />
the family-run company takes care<br />
of customers’ individual packaging<br />
for the goods they produce, among<br />
other things. With 240 employees,<br />
Unger Kabel-Konfektionstechnik is<br />
the biggest employer in the area,<br />
and its owner Ronny Unger recently<br />
invested 12 million euros in a fully<br />
automated high-rack warehouse. The<br />
company’s listed buildings, part of an<br />
old textile factory, are now home to<br />
cutting-edge Industry 4.0 technology.<br />
www.unger-kabelkonfektion.de<br />
TRENDING TOPICS
35<br />
Inspirational Companies<br />
wattTron<br />
A revolution in yoghurt pots<br />
Around 3.5 million tonnes of<br />
thermoformed packaging – from<br />
yoghurt pots to blister packaging<br />
– are produced every year in Europe<br />
alone. The energy required<br />
for this is significant, making the<br />
invention by start-up Watttron,<br />
founded in 2016, all the more<br />
interesting. The Dresden-based<br />
company produces a heating system<br />
that saves 30 per cent of the<br />
material and energy that goes into<br />
the production of plastic packaging.<br />
It uses single, individually<br />
regulated heating circuits to create<br />
temperature fields on the<br />
surface of the plastic, whereby<br />
the forming behaviour of the plastic<br />
film can be controlled in a<br />
targeted way. The result is improved<br />
product quality with a<br />
simultaneous reduction in film<br />
thickness. Watttron is a spin-off<br />
of the Institute of Processing<br />
Machines and Mobile Machines<br />
at Technische Universität (TU)<br />
Dresden and the Fraunhofer Institute<br />
for Process Engineering and<br />
Packaging. The system won the<br />
company the German Packaging<br />
Award and the IQ Innovation<br />
Award in 2017.<br />
www.watttron.de<br />
SENSAPE<br />
Next-generation digital signage<br />
If George Clooney gives a wink<br />
from the display window or a digital<br />
shop assistant provides details<br />
of the product the customer has<br />
just picked up, then it’s not unlikely<br />
that Sensape is involved. After all,<br />
these kinds of infotainment systems<br />
are what the Leipzig-based<br />
start-up specialises in. The company<br />
was founded by Matthias<br />
Freysoldt and Artur Lohrer in 2015<br />
– a spin-off of HHL Leipzig supported<br />
by the Federal Ministry for<br />
Economic Affairs and Energy. The<br />
Sensape Visual Retail Solution<br />
combines a classic digital signage<br />
approach with artificial intelligence<br />
and augmented reality. The selflearning<br />
image- processing software<br />
is able to react to its environment<br />
and interact with passers-by.<br />
www.sensape.com<br />
SQS<br />
Digitisation test centre<br />
In Görlitz, robots undergo aptitude<br />
tests, autonomous driving is put<br />
through its paces, and the effectiveness<br />
of car-sharing models<br />
is scrutinised so that cars are located<br />
precisely where the app<br />
stipulates. On the edge of the Free<br />
State of Saxony the course is<br />
being set for digitisation, since it is<br />
here that SQS, a service provider<br />
in the area of quality assurance for<br />
digital business processes,<br />
operates one of its most important<br />
test centres. SQS is a key engine<br />
for the region. With specialist staff<br />
from all over this border region<br />
where Poland and the Czech Republic<br />
meet Germany, the company<br />
is showing just how integration<br />
and cooperation between cultures<br />
work in practice.<br />
www.sqs.de<br />
Kiwigrid<br />
Fresh fruit for smart power<br />
An intelligent power network<br />
– that’s the vision of Kiwigrid.<br />
Since 2011 the Dresden-based<br />
company has operated a management<br />
platform for energy consumption.<br />
With the system, which<br />
combines software and hardware,<br />
users can remotely monitor and<br />
control solar power systems,<br />
energy storage or electric vehicle<br />
charging stations. Devices like<br />
electricity meters, batteries, storage<br />
devices, wind turbines and other<br />
machines can communicate and<br />
link up with one another via the internet.<br />
Incidentally, founder<br />
Carsten Bether came up with the<br />
name Kiwigrid because the wreath<br />
of fine, radiant lines and dark<br />
spots in a kiwi fruit reminded him<br />
of energy grids. After Apple and<br />
BlackBerry, Kiwigrid is now<br />
bringing fresh fruit from Saxony<br />
to the IT world.<br />
www.kiwigrid.com<br />
TRENDING TOPICS
36<br />
Artificial Intelligence<br />
TRENDING TOPICS<br />
06<br />
Artificial<br />
intelligence<br />
short cut / Artificial intelligence (AI) / Self-learning<br />
computer programs that acquire superhuman abilities in specific<br />
areas / Systems compare huge quantities of data, developing<br />
algorithms from these in order to be able to make decisions<br />
independently / Controversy: What can machines do just as<br />
well or better than human beings? / American and Asian<br />
tech companies are leading the latest wave of AI progress<br />
TRENDING TOPICS
37<br />
Artificial Intelligence<br />
TRENDING TOPICS
38<br />
Artificial Intelligence<br />
A New<br />
Quantum Leap<br />
The task should actually be ideal for artificial intelligence<br />
(AI): dear Computer, please drive me through<br />
the city in my car avoiding all traffic. Particularly<br />
residents of megacities would love it for that. In the<br />
year 2017 motorists in Los Angeles, which tops the<br />
international congestion rankings published by the<br />
company Inrix, sat in traffic jams for a whopping<br />
102 hours.<br />
Now it may seem hard to believe, given all<br />
the success stories on the abilities of AI, but the traffic<br />
problem cannot yet truly be solved.<br />
It is too complex, the number of possibilities<br />
so immense, that even today’s fastest supercomputer<br />
would still be unable to calculate the best route in a<br />
suitable timeframe. It would need hundreds of years<br />
to run through all the necessary calculations.<br />
Massive investments / Yet there is hope that<br />
precisely this could soon change. Carmaker Volkswagen<br />
recently joined forces with Google to sound<br />
out ways in which traffic flows could be far more<br />
quickly optimised in future. The idea is to use a new<br />
generation of computers, namely quantum computers.<br />
For a long time these machines, which function<br />
in a fundamentally different way to classic computers,<br />
were just theory. “Now we are seeing the entry<br />
of organisations in this field that are able to build<br />
systems reliable enough that we can speak of viable<br />
computers,” says Frank Wilhelm-Mauch, professor<br />
of quantum and solid state theory at Saarland University.<br />
“They are currently Google, IBM, Microsoft<br />
and Intel, but the European Union has also decided<br />
to invest massive sums in this technology.”<br />
Will quantum computers help<br />
artificial intelligence make its<br />
breakthrough?<br />
text<br />
Klaus Lüber<br />
Unlike a<br />
conventional<br />
computer,<br />
a quantum<br />
computer<br />
doesn’t work<br />
with bits,<br />
but with<br />
quantum bits.<br />
Unlike a conventional computer, a quantum computer<br />
doesn’t work with bits, but with quantum<br />
bits, or qubits for short. Whereas bits can only have<br />
a value of 0 or 1, qubits can, owing to the laws of<br />
quantum physics, occupy the state of 0, 1, or both<br />
states simultaneously. Moreover, two quantum bits<br />
can be intertwined such that an operation on one of<br />
the two instantaneously influences the other as well.<br />
These two characteristics are the reason why a quantum<br />
computer can perform certain tasks far faster<br />
and with fewer bits. “Just 50 functioning qubits are<br />
sufficient to create what’s called quantum supremacy,”<br />
notes Wilhelm-Mauch. “In that case a quantum<br />
computer, at least for certain tasks, is faster than any<br />
classic supercomputer.”<br />
Unanswered questions / Wilhelm-Mauch<br />
is optimistic as regards the number of functioning<br />
qubits: “I think we will reach the magic number of<br />
50 as early as next year.” That said, it is still unclear<br />
when the first practical applications will benefit<br />
from the eagerly anticipated increases in speed<br />
thanks to quantum effects. “Small versions are currently<br />
being tested on the small quantum computers<br />
now available. Yet depending on the use case, it may<br />
be decades before these have reached an industrial<br />
scale.” Neither has it been decided, Wilhelm-Mauch<br />
continues, which hardware system will prevail. The<br />
expert’s favourite? Superconducting circuits cooled<br />
to minus 270 degrees Celsius. Other researchers are<br />
working on qubits made of ions or atoms that function<br />
at room temperature.<br />
So do we have to be patient and wait until<br />
quantum-computer-based systems can smoothly<br />
pilot us through traffic? Possibly, according to AI<br />
expert Hans Christian Boos, CEO of the Frankfurt<br />
firm Arago. “We are talking about fluid simulations<br />
here. We can of course do the quantum calculations,<br />
but at the moment not even our theoretical<br />
knowledge of these systems is particularly well developed.”<br />
For him, the vision of the VW-Google<br />
project to be able to use quantum computers to calculate<br />
in real time when each and every car should<br />
turn left or right for the best route is still relatively<br />
pie in the sky.<br />
What is far more crucial for Boos is that<br />
quantum computers offer a way out for a pressing<br />
hardware problem of classic computers. “To date we<br />
have been able to rely on processing power doubling<br />
every 18 to 24 months in relation to the energy<br />
used.” Yet this so-called Moore’s law will soon come<br />
up against physical limits. “The quantum computer<br />
will help us maintain the rhythm. And that is essential<br />
for AI applications.” ■<br />
TRENDING TOPICS
39<br />
Artificial Intelligence<br />
»When I think<br />
of artificial<br />
intelligence …<br />
Angelika<br />
bullingerhoffmann<br />
Peter<br />
Weibel<br />
… I think of talking things, not just<br />
Alexa and Siri, but all objects that are fitted<br />
with mini sensors and wirelessly<br />
connected to a server that sends me up-todate<br />
information. This creates intelligent<br />
environments. First and foremost, however,<br />
artificial intelligence will, better than I<br />
ever could, analyse the natural in telligence<br />
of my fellow human beings, reveal their<br />
thoughts and predict their behaviour. And<br />
when humans start to use artificial intelligence<br />
to protect themselves from these<br />
analyses, the next stage of evolution will<br />
begin, namely hyper-intelligence. Ultimately,<br />
artificial intelligence is the technical<br />
answer to mankind’s trans human<br />
longing.«<br />
( Professor Peter Weibel has been Chairman of the Center for<br />
Art and Media [ZKM] in Karlsruhe since 1999. As an artist he is<br />
known above all for his works in media and computer art. )<br />
… I welcome the opportunity to simplify our<br />
working world, be it in factories or offices.<br />
Information will be quickly available in the correct<br />
form, resources will be employed in a suitable<br />
manner – in this way we can avoid strain at an early<br />
stage. Yet AI has already caught up with and<br />
overtaken our human ability to make complex<br />
decisions; here ethical and legal rules must keep<br />
pace. We must protect personal rights<br />
and the possibility of having the last word.«<br />
( Professor Angelika Bullinger-Hoffmann has held the chair of ergonomics and innovation<br />
management at Chemnitz University of Technology since April 2012. )<br />
Ramin<br />
Assadollahi<br />
… I see that artificial intelligence will change<br />
entire industries and the ways they work – similarly to<br />
the invention of the steam engine or the introduction of<br />
electricity. It will benefit all of us and I am convinced that<br />
AI will bring about a great many positive changes.<br />
Naturally this transformation also poses challenges for society,<br />
because re-localising work requires better-quality<br />
education and an economic equalising with those countries<br />
to which work was formerly outsourced.«<br />
( Ramin Assadollahi, PhD, is CEO and founder of ExB Labs, a laboratory for the<br />
development of innovative speech-processing products based in Munich. )<br />
TRENDING TOPICS
40<br />
Artificial Intelligence<br />
Yvonne<br />
Hofstetter<br />
Wolfgang<br />
lehner<br />
… I look forward to the many great<br />
applications enabled by mass individualisation<br />
in the digital and the traditional<br />
worlds. And at the same time I warn<br />
against overstating the potential for misuse<br />
that can obviously result from the combination<br />
of virtually endless computing capacity,<br />
extensive data stores and scalable<br />
statis tical algorithms. Dialogue on transparent<br />
technology and open society will be<br />
nec essary to steer developments in the<br />
field of artificial intelligence in the right<br />
directions.«<br />
( Professor Wolfgang Lehner heads the Database Technology Research<br />
Group at Technische Universität Dresden. )<br />
RUTGER<br />
WIJBURG<br />
… I think about the fact that there are two camps: the one believes<br />
that we need to collect as much data as possible and simply input<br />
it into an AI system for miracles to happen. That’s most users.<br />
Experienced researchers on the other hand know that AI will only<br />
be really effective for particular applications with good mathematical<br />
models and conceptual work. My best experiences with AI were<br />
when it was integrated in other processes.«<br />
( Yvonne Hofstetter is a non-fiction author and won the 53rd Theodor Heuss Award.<br />
She is managing director of Munich-based Teramark Technologies. )<br />
THORSTEN<br />
POSSELT<br />
… I think of the opportunities for business and society, and of<br />
acceptance and responsibility. Start-ups, investors, companies,<br />
and citizens view AI with differing expectations. Curiosity<br />
and enthusiasm for technology come up against fears over a<br />
loss of control and jobs. We must investigate how man<br />
and machine can work together and which competencies<br />
are needed to shape a worthwhile future with AI.«<br />
( Professor Thorsten Posselt heads the Fraunhofer Center for International Management<br />
and Knowledge Economy IMW in Leipzig and is professor of innovation management<br />
and innovation economy at Leipzig University. )<br />
… I initially see the digital transformation<br />
as a whole, which is giving rise to a<br />
fundamental change in business and<br />
society. Artificial intelligence offers opportunities<br />
for entirely new applications.<br />
Germany has important key industries<br />
and can assume a leading role in this development.<br />
Yet it is also clear that we<br />
need robust and safe solutions for critical<br />
applications.«<br />
( Rutger Wijburg, PhD, is managing director of Infineon Dresden. )<br />
PHILIPP<br />
SLUSALLEK<br />
… I think first and foremost of the exciting times that lie ahead<br />
of us. At the German Research Center for Artificial Intelligence we<br />
are currently working on an AI vision intended to safeguard jobs and<br />
prosperity. And the European initiative CLAIRE, which encompasses<br />
over 1,000 scientists, will in future bundle AI research, combine<br />
machine learning with actual understanding of content and in so<br />
doing make progress in this field.«<br />
( Professor Philipp Slusallek heads the research department Agents and Simulated<br />
Reality at the German Research Center for Artificial Intelligence [DFKI] in Saarbrücken. )<br />
TRENDING TOPICS
41<br />
Artificial Intelligence<br />
»We could manage<br />
without it, but why should we?«<br />
Why we don’t need to be afraid of artificial<br />
intelligence – an interview with Professor<br />
Sebastian Rudolph of the Institute of Artificial<br />
Intelligence at TU Dresden.<br />
text<br />
Sabine Simon<br />
Professor Rudolph, many people believe that artificial<br />
intelligence is a matter of machines ruling the world<br />
one day in the future. Is that really the case?<br />
Actually, I consider the visions of the future<br />
conjured up in many of our science-fiction<br />
films where humanity is subjected to machines<br />
to be very far-fetched given the current<br />
status of technology. But I would not rule<br />
out that at some time in the more distant<br />
future machines could develop their own<br />
consciousness and something approaching a<br />
‘will to power’. However, what I find much<br />
more realistic at present is the danger that<br />
people misuse artificial intelligence systems<br />
for their own ends or that damage is caused<br />
involuntarily owing to systems being wrongly<br />
programmed. On the one hand, it is up to<br />
politicians to create a meaningful framework,<br />
and on the other hand AI research itself can<br />
make valuable contributions by developing<br />
security mechanisms founded on basic ethical<br />
principles.<br />
Could you define the term artificial intelligence in<br />
a few simple sentences?<br />
The aim of artificial intelligence research is<br />
to equip computers with skills we would<br />
normally only expect of intelligent beings.<br />
We differentiate between ‘weak AI’, when it<br />
is about the solution of specific problems, and<br />
‘strong AI’, when the aim is to achieve general<br />
intelligent behaviour at a human level. Although<br />
today computers already tackle certain<br />
complex tasks better than humans – such as<br />
playing chess – it is still not clear whether and<br />
how strong AI can be achieved.<br />
So, we don’t need to be afraid of artificial<br />
intelligence?<br />
No more and no less than we do of technical<br />
progress in general, if you ask me.<br />
Let’s imagine it is the year 2050. How do you<br />
suppose the economy, work and life will have been<br />
altered through AI?<br />
Generally speaking such long-term predictions<br />
tend to be way off the mark. However,<br />
it is realistic to assume that many areas of<br />
our lives will have become automated, from<br />
transport or communication with authorities<br />
through to the planning of complex procedures.<br />
Naturally this will also cause upheavals<br />
on the job market, but mankind has already<br />
experienced similar phases, for example as<br />
a result of industrialisation. In any case we<br />
can expect AI to relieve people of many bothersome<br />
obligations and tasks.<br />
If we think of companies like Google, Apple, Facebook,<br />
Tencent or Baidu: have we long since<br />
been left behind in Germany when it comes<br />
to digitisation?<br />
The market in the IT sector moves at an<br />
incredibly fast pace. It took only 10 years<br />
for many of the companies you mentioned<br />
to develop into global players. Germany has<br />
a healthy world of SMEs active in IT, and<br />
who knows perhaps it will produce the next<br />
global player – providing we have a suitable<br />
digital infrastructure and favourable general<br />
political conditions.<br />
What can AI do that humans are not able to do<br />
for themselves?<br />
With AI it is all about tasks people could also<br />
do, such as recognising spam mails or driving<br />
vehicles. However, the aim of AI technology is<br />
to do these tasks more reliably and faster than<br />
humans and free people up for other tasks. In<br />
these cases, there is no real difference between<br />
AI and other technical instruments such as<br />
navigation systems. We could manage without<br />
them, but why should we? ■<br />
The interviewee<br />
Since April 2013<br />
Sebastian Rudolph has<br />
been professor for<br />
computational logic<br />
in the Institute of Artificial<br />
Intelligence at the faculty<br />
of computer science<br />
TU Dresden. He is concerned<br />
primarily with<br />
AI and focuses specifically<br />
on research into decidability<br />
in logic-based knowledge<br />
representation – in other<br />
words the representation<br />
of human knowledge in<br />
computer systems and<br />
the calculation of logical<br />
consequences on the basis<br />
of this knowledge.<br />
TRENDING TOPICS
FUTURE<br />
IN 100<br />
WORDS<br />
Work, life,<br />
economy,<br />
health: four<br />
visionaries<br />
look ahead<br />
to the digital<br />
future.<br />
TRENDING TOPICS
43<br />
Future in 100 Words<br />
OUR LIFE / »Some say technology is<br />
changing our lives for the worse; I<br />
believe it is changing them for the<br />
better. The arrival on Earth of such<br />
a radical concept as the world wide<br />
web (thank you, Sir Tim Berners-<br />
Lee) and Google in its wake, has<br />
revolutionised the world. To make<br />
information free and available to all<br />
– that is one of the greatest gifts<br />
mankind has ever given, and can<br />
ever give itself. The result? Equalised<br />
opportunity and education<br />
that is fundamentally inclusive and<br />
non-discriminatory, and spans<br />
freely across ages, nations and cultures,<br />
resulting in a fundamental<br />
new sense of self-empowerment.<br />
For all. Now and in future.«<br />
( Lady Kinvara Balfour is a director, producer,<br />
writer and speaker. Her work spans the worlds of<br />
fashion, tech, theatre and film. She is a tech and<br />
consumer trends expert. )<br />
OUR WORKING WORLD / »My life is<br />
physically and digitally networked<br />
simultaneously – travelling<br />
between ten cities on three<br />
continents and hooked up with<br />
my offices in three time zones via<br />
l aptop, smartphone, tablet and<br />
headphones. I actually live, the<br />
digital office. In the context of the<br />
digitised (working) world, space<br />
is assigned a new meaning: the office<br />
serves as a place for meetings<br />
and social encounters and this requires<br />
new qualities and structures.<br />
Our design for the C ollabora tive<br />
Cloud, a media company’s building<br />
in Berlin, is an example of how future<br />
workplaces can be conceived,<br />
namely between the poles of focussed<br />
working and direct participation<br />
in communal exchange<br />
in the tangible space of the cloud.«<br />
( OLE SCHEERen is an internationally active<br />
architect and founder of Büro Ole Scheeren,<br />
whose prize-winning buildings redesign urban<br />
living spaces. )<br />
TRENDING TOPICS
44<br />
Future in 100 Words<br />
OUR ECONOMY / »With digitisation,<br />
the challenges for the economy are<br />
becoming more complex: different<br />
sectors are shifting closer to one<br />
another, and at the same time, 2.5<br />
quintillion bytes of data are being<br />
created every day. The future belongs<br />
to the organisations that are<br />
able to use this data strategically,<br />
but 80 per cent of all commercially<br />
relevant data is currently used for<br />
… nothing at all. That’s why we<br />
need intelligent solutions for data<br />
analysis and evaluation, be it for a<br />
personalised approach to customers,<br />
predictive planning, or greater<br />
transparency in the supply chain.<br />
The future of the economy lies in<br />
the use of AI solutions – as well as<br />
in the application of platforms on<br />
which the data can be exchanged.<br />
Data economy + platform economy<br />
= the future!«<br />
OUR HEALTH / »The healthcare industry<br />
is the area that will see the<br />
biggest changes: hospitals will be<br />
able to save up to 30 per cent of<br />
their costs with AI or quantum computing.<br />
With intelligent toothbrushes,<br />
people will get real-time data<br />
about their physical condition with<br />
treatment available through medical<br />
food. But this is only the beginning.<br />
With gene editing and the production<br />
of replacement organs, technologies<br />
are developing that are able<br />
to radically prolong our lives. If<br />
these reach market maturity within<br />
the next 80 years, my now threeyear-old<br />
son could live to be more<br />
than 120 years old. Also, the millions<br />
that Elon Musk has invested<br />
in the brain-computer interface<br />
will make it possible to upload the<br />
human brain to a computer.«<br />
( Sven Gábor Jánszky is a futurologist and Chairman<br />
of Europe’s largest futurology institute ‘2b Ahead<br />
ThinkTank’, based in Leipzig. )<br />
( Martina Koederitz was CEO of IBM in<br />
Germany from 2011. Since 2018 she has managed<br />
the industrial and automotive sector of IBM as<br />
its Global Industry Managing Director. )<br />
TRENDING TOPICS
THE DIGITAL CENTRE<br />
IN GERMANY<br />
USE TECHNOLOGY SKILLS –<br />
START DIGITIZATION NOW!<br />
Dresden’s “Smart Systems Hub” and Leipzig’s<br />
“Smart Infrastructure Hub” with partners<br />
in Chemnitz, Freiberg and Mittweida digitize<br />
industry and infrastructure.<br />
WWW.SMART-SYSTEMS-HUB.DE<br />
WWW.SMARTINFRASTRUCTUREHUB.COM
46<br />
Smart Systems<br />
TRENDING TOPICS<br />
07<br />
Smart<br />
Systems<br />
short cut / Smart systems / Intelligent integration of<br />
individual components and new materials / Ever more functions<br />
are being incorporated into components that are becoming<br />
ever smaller and are thus able to meet ever greater demands /<br />
Challenge: increasing complexity and interdisciplinarity / Opportunities,<br />
most significantly, in the area of medical technology<br />
leading to better diagnosis, therapy and monitoring<br />
TRENDING TOPICS
47<br />
Smart Systems<br />
Higher, Further,<br />
1<br />
Faster<br />
the<br />
that’s<br />
Key<br />
text<br />
Christina lynN dier<br />
PHOTOS<br />
Thomas MEyer<br />
➔
48<br />
Smart Systems<br />
BIOGRAPHY<br />
Tino Petsch, born in 1967, founded 3D-Micromac AG<br />
in 2002 and has managed it ever since as its CEO and<br />
primary shareholder. The company is based in Chemnitz<br />
and specialises in laser micromachining. Its most<br />
important customers come from the photovoltaic, semiconductor,<br />
and glass and display industries, as well as<br />
from the micro-diagnostics and medical technology<br />
sectors. Petsch places great emphasis on knowledge<br />
transfer between universities and industries, and in<br />
2012 he was named Saxony’s Entrepreneur of the Year.<br />
2<br />
TRENDING TOPICS
49<br />
Smart Systems<br />
3<br />
Images<br />
1<br />
Optimist: Founder Tino Petsch<br />
has developed 3D-Micromac<br />
AG from a start-up to a leading<br />
laser specialist.<br />
2<br />
Solutions for the photovoltaic<br />
industry: Tino Petsch stands<br />
before a microCELL system<br />
for the laser processing of<br />
solar cells.<br />
3<br />
Product showroom: customers<br />
can get an overview of the<br />
laser systems at the headquarters<br />
in Chemnitz.<br />
Why an<br />
entrepreneur<br />
from Chemnitz<br />
takes a close look<br />
at the trends<br />
of Silicon Valley.<br />
Mr Petsch, what does precision mean to you?<br />
Profession and passion. We develop machines<br />
for laser micromachining – where measurements<br />
are in micrometres, that is, thousandths of millimetres.<br />
In other words: a woman’s hair is on<br />
average 60 micrometres thick, so one sixtieth of<br />
the breadth of a hair is the level of precision we<br />
are typically working with.<br />
You founded 3D-Micromac AG in 2002 and since<br />
then the company has developed from a start-up to the<br />
leading specialist in laser micromachining. What has<br />
been your most important lesson?<br />
That change is inevitable. “Higher, further,<br />
faster” might sound corny, but it’s the name<br />
of the game in this industry. Only those<br />
who continue to move forward can offer<br />
products that are also in demand internationally.<br />
I try to keep an ear to the ground<br />
everywhere – be it in the company’s own<br />
process development, at our site in Silicon<br />
Valley, among end customers in Asia, or<br />
at different trade shows worldwide. That’s<br />
how new ideas mature, how joint projects<br />
develop with customers. ➔<br />
TRENDING TOPICS
50<br />
Smart Systems<br />
Images<br />
4<br />
Innovative technology:<br />
the microDICE system serves<br />
to isolate semiconductor wafers<br />
in individual chips.<br />
5<br />
A look inside:<br />
the microSTRUCT laser<br />
systems are used primarily<br />
in product development and<br />
applied research.<br />
You’re also active in the area of additive production<br />
and many of your customers come from Silicon Valley.<br />
Correct. It’s an exciting field, even if the technology<br />
of industrial 3D printing is in itself not<br />
new. What we’ve done is transfer it from the<br />
macro to the micro world. We’ve succeeded in<br />
reducing the layer thickness from 100 to 1 micrometre.<br />
The so-called micro laser sintering process enables<br />
the production of minute metallic objects<br />
– for example for use in medical technology –<br />
using powdered metal as a basis.<br />
Our raw materials are therefore basically powder<br />
and data.<br />
What are the other digital trends that have come<br />
from Silicon Valley?<br />
The entire area around near field communication<br />
will see a boom. This wireless transfer<br />
technology permits data exchange between devices<br />
up to a distance of a few centimetres.<br />
The transfer requires a smartphone on the one<br />
side, and on the other a ‘tag’, that is, an RFID<br />
chip on which data is stored that can be read<br />
using a mobile phone. This not only opens<br />
up ever more new possibilities for marketing,<br />
but also helps to make products traceable<br />
and counterfeit-proof.<br />
So product piracy remains a major topic?<br />
Definitely. The customer of one of our customers<br />
is a well-known winery in California. One<br />
day they noticed that they were selling three<br />
times more wine in China than they even produce<br />
in America. Further investigations revealed<br />
that there is a second- and even thirdhand<br />
market for the original bottles, which are<br />
filled with cheaper wine and resold. This<br />
is of course very damaging to the winery’s image.<br />
Now the winery is working with a tag that is<br />
»Miniaturisation plays right<br />
into our hands. The smaller<br />
the products, the more precise<br />
the work needs to be.«<br />
destroyed when the bottle top is unscrewed.<br />
Buyers of the wine can thus use a smartphone<br />
to read whether or not the bottle has already<br />
been opened. What’s more, the tag gives them<br />
further information, for example about the<br />
optimum drinking temperature or the dishes it<br />
goes well with. Because we produce these tags,<br />
I’m optimistic that quite a few of our devices<br />
will still be required in future.<br />
A particular challenge for many industries is also ongoing<br />
miniaturisation, coupled with growing demands<br />
on the performance of electrical components. What does<br />
that mean for you?<br />
Miniaturisation plays right into our hands.<br />
The smaller the products, the more precise the<br />
work needs to be. With chips, for example,<br />
we are now seeing integration into the third<br />
dimension. That means there’s not just one chip,<br />
which takes up a larger surface area, but rather<br />
multiple chips stacked on top of one another.<br />
In the semiconductor industry, this so-called 3D<br />
integration is a promising way of accommodating<br />
the trend towards more compact, more<br />
high-performance electrical devices. Laser processes<br />
are required in order to create and analyse<br />
the connections and passages between the chips.<br />
You export 75 per cent of your production and travel<br />
abroad frequently. How are other countries dealing<br />
with the changes brought about by digitisation?<br />
I can certainly see some differences in mentality.<br />
As before, the Germans remain rather<br />
conservative, while the Americans are much<br />
more open to changes and innovations. In the<br />
USA even smaller companies and start-ups<br />
get a chance to present new products to industry<br />
giants, while here key factors like company<br />
size and capital resources are a major focus.<br />
On the other hand, the Americans are<br />
also more erratic in the process, sometimes<br />
changing the requirements of a machine even<br />
while it’s being built. The Asians, in contrast,<br />
are very precise and want to specify everything.<br />
That can be a good thing too, but<br />
leaves little scope for creative ideas in the<br />
subsequent design process. Regardless of<br />
whether it’s in Europe, the USA or Asia<br />
though, ultimately what counts is that the<br />
product works and enables the company to<br />
earn money.<br />
How will our world change if more and more devices<br />
are connected to one another?<br />
TRENDING TOPICS
51<br />
Smart Systems<br />
»A certain amount of basic<br />
scepticism is a good thing,<br />
but it shouldn’t be paralysing.«<br />
4<br />
It’s hard to imagine what might be possible in<br />
future. Even today, a huge number of things<br />
are connected – including we human beings.<br />
I think the key question is what happens<br />
if more and more robots take over the work of<br />
human beings in future? People are still going<br />
to need a purpose in life.<br />
Do these developments worry you?<br />
They don’t worry me exactly. As an engineer<br />
I always see more opportunities than risks in<br />
technology. Nevertheless, digitisation raises<br />
questions for society that need to be discussed<br />
in the coming years. One thing is clear though:<br />
people have always been sceptical as new developments<br />
have taken their course. A certain<br />
amount of basic scepticism is a good thing, but<br />
it shouldn’t be paralysing. Incidentally, this also<br />
applies to local legislation, which often lags<br />
behind the trends. If we’re too slow in Germany<br />
– for example with regard to setting a legal<br />
course for autonomous driving – then we must<br />
expect to be disadvantaged in the face of international<br />
competition.<br />
On the Smart Systems Campus in Chemnitz, 3D-<br />
Micromac has now taken over three buildings and<br />
employs around 200 people. Where is the journey<br />
headed?<br />
Over the past few years, we have focussed entirely<br />
on growth in order to achieve critical<br />
mass in the market. We’ve now succeeded at<br />
that. We’ve occupied a niche segment and are<br />
now the biggest among the small providers. In<br />
future we’ll focus on boosting profitability. We<br />
have to build up our reserves for times when<br />
the economic situation is not so good for us.<br />
5<br />
How digitally inclined are you personally in your<br />
free time?<br />
That’s an easy question – I always have<br />
my smartphone and tablet to hand. What’s<br />
more, I spend a lot of time working on the<br />
computer, because I produce travel and<br />
nature films as a sideline. ■<br />
FACTS // Locations: Chemnitz, San Jose (USA), Wuxi<br />
(China) / Year of foundation: 2002 / Employees: around<br />
200 / Management Board: Tino Petsch, Uwe Wagner /<br />
Mission: Innovative laser processes for industrial production<br />
TRENDING TOPICS
52<br />
Industry 4.0<br />
TRENDING TOPICS<br />
08<br />
Industry<br />
4.0<br />
short cut / Industry 4.0; also the fourth industrial<br />
revolution / Term stems from a ‘future project’ by the German<br />
federal government / Industrial production is dovetailed with<br />
modern information technology / Objective: optimum cooperation<br />
between humans, machines and IT / New level of organisation<br />
and management of the overall value chain / German<br />
industry aims to invest 40 billion euros annually up to 2020<br />
TRENDING TOPICS
53<br />
Industry 4.0<br />
Humans as<br />
conductors and<br />
trouble-shooters<br />
text<br />
Guido Walter<br />
Industry 4.0 is a German<br />
success story. The worlds<br />
of science and industry are<br />
hard at work together in an effort<br />
to write the next chapter.<br />
The vision of a future humanfree<br />
factory, however, won’t<br />
necessarily become a reality. ➔<br />
TRENDING TOPICS
54<br />
Industry 4.0<br />
1<br />
2<br />
TRENDING TOPICS
55<br />
Industry 4.0<br />
IMAGES<br />
1<br />
Smart production: in the<br />
future Infineon, seen here<br />
in Dresden, aims to manage<br />
all its international locations<br />
as if they constituted one<br />
big virtual factory.<br />
2<br />
Interaction between human<br />
and machine: the company<br />
is by no means aiming to do<br />
without employees.<br />
3<br />
Test environment:<br />
in the model factory at the<br />
HTW in Dresden, semi-automated<br />
production processes<br />
are realistically simulated.<br />
to 5.9 billion euros in 2017. From 2018 onwards, the<br />
figure will be in excess of 7 billion.<br />
The numbers and the full order books of<br />
industrial corporations show the potential for digitisation<br />
in factories. The sector is currently seeing<br />
the strongest increase in demand for corresponding<br />
solutions in the fields of mechanical engineering and<br />
plant construction. Just how Industry 4.0 can create<br />
value for companies was demonstrated by Bosch at<br />
the Hanover Trade Fair using the example of a selflearning<br />
system. The company produces braking<br />
control systems at 11 different locations worldwide.<br />
If, for example, a welding station in India were<br />
to work half a per cent better, this would automatically<br />
be visualised at all the other stations in the<br />
global network, and they could then be adapted accordingly.<br />
Through the interconnectivity of factories<br />
and machines, Bosch managed to double productivity<br />
within five years.<br />
Many<br />
companies in<br />
Germany have<br />
already succeeded<br />
in dovetailing<br />
industrial<br />
production<br />
with modern<br />
information and<br />
communications<br />
technology.<br />
Yet the<br />
pace is growing<br />
faster.<br />
A gentle whirring, clicking and clattering is created<br />
by the robots and machines, which all appear to<br />
know precisely what they need to do. The technical<br />
processes of this small production line seem like<br />
perfectly practiced choreography. All the human<br />
has to do is supervise. This, the future of industrial<br />
manufacturing, can be experienced during a visit<br />
to a model factory built by scientists from Dresden<br />
University of Applied Sciences (HTW). In this mini-factory<br />
with its modern sensor technology, robot<br />
modules and self-driving transport vehicles interact.<br />
“The model factory serves as a test environment<br />
where research institutes and partners from industry<br />
can trial their components in combination,” says<br />
Dirk Reichelt, a professor at HTW. He holds workshops<br />
destined to help visitors better understand the<br />
model factory. “The most common question participants<br />
ask is where do I start with digitisation?”<br />
Many companies in Germany have already<br />
succeeded in dovetailing industrial production with<br />
modern information and communications technology.<br />
Yet the pace is growing faster and anyone wanting<br />
to be successful on the markets of tomorrow will<br />
need to make their plant more intelligent. “Industry<br />
4.0 has reached factories, but the digital transformation<br />
of industry is far from being achieved,”<br />
comments Sven Zehl from digital association Bitkom.<br />
“Many companies are still hesitant to upgrade<br />
their entire fleet of machines.” Since the majority<br />
of companies already have an Industry 4.0 strategy<br />
for the corporation as a whole, however, the question<br />
of whether to change over has long since been<br />
resolved for German industry. According to Bitkom,<br />
sales of solutions for Industry 4.0 rose by 21 per cent<br />
COBOT COLLEAGUES<br />
The next stage of digitisation will see ‘cobots’ (collaborative<br />
robots) playing a greater role. The advanced<br />
versions created by Esslingen manufacturer<br />
Festo are also being used in the model factory at<br />
the HTW in Dresden. “Cobots support people in<br />
their work and handle the particularly physically<br />
demanding tasks,” says Reichelt. “We are currently<br />
working on a demonstrator for a cobot workstation,<br />
where the cobot can recognise the relevant<br />
em ployee and their movements at the workstation.”<br />
Another future trend that is coming to fruition<br />
for industry is the ‘digital twin’. This involves<br />
a virtual copy of a machine or production line.<br />
As a three-dimensional CAD model with all the<br />
3<br />
TRENDING TOPICS
56<br />
Industry 4.0<br />
Sales with Industry 4.0 rise to 7 billion euros.<br />
German market for 4.0 solutions 2015-8 (in millions of euros)<br />
(Source: ‘Industry 4.0 – The Future of Production’; Bitkom)<br />
4,061 4,858<br />
+19.6%<br />
5,870<br />
+20.8%<br />
7,187<br />
+22.4%<br />
2015 2016 2017 2018<br />
qualities and functions of the real thing, the digital<br />
twin guides the system from the first draft through<br />
production and further development to recycling.<br />
“The virtual copies of the plants enable early predictions<br />
about the future behaviour of a system in<br />
production,” Reichelt explains. “This means that key<br />
performance parameters can be determined as early<br />
as the planning stage of the smart factory.” The digital<br />
twin also plays an important role when it comes<br />
to pre-emptive maintenance. Here, there is huge potential<br />
for increasing the availability of machines and<br />
plants and minimising unscheduled downtime.<br />
“Digital twins for products or production<br />
lines are also an area we’re working on, but we’re<br />
aiming to go one step further,” says Christoph<br />
Schumacher of Infineon in Dresden. “In the future<br />
we want to manage all the international manufacturing<br />
sites of Infineon as if they were one single big<br />
virtual factory.”<br />
The current reality is lots of different sites, as<br />
well as aging industrial facilities, but these too can be<br />
upgraded for the digital age. A simple retrofit, installed<br />
as an add-on the existing machine, is often sufficient<br />
in such a context. For example, by adding an impulse<br />
counter with an extra mini-computer you can get information<br />
about quantities produced more quickly<br />
and easily. “Often, the art to it is finding the right<br />
sensor and measuring system,” says Reichelt. “In the<br />
model factory we are able to try out typical scenarios<br />
in advance and later adapt them to the relevant industrial<br />
scenarios.”<br />
Digitisation<br />
and Industry<br />
4.0 are indeed<br />
an opportunity<br />
to reclaim<br />
jobs that have<br />
previously<br />
been relocated<br />
abroad. After<br />
all, the use<br />
of robots<br />
and artificial<br />
intelligence<br />
makes local<br />
production<br />
substantially<br />
more attractive.<br />
FACTORIES WITHOUT PEOPLE?<br />
Humans will also have to adapt. The notion that<br />
the increasing automation through robots and selfdriving<br />
vehicles will lead to these replacing human<br />
workforces is as undisputed as the fact that, at the<br />
same time, new, often more highly skilled positions<br />
will be created. “I don’t think the future vision of an<br />
entirely human-free factory will become a reality in<br />
the medium term,” says Schumacher. “It’s true, automation<br />
means our factories now look very unlike<br />
what they were 10 years ago. And in the next 10 years<br />
there will be further significant changes, but we’ll still<br />
need employees in manufacturing in the future, too.”<br />
What is certain is that the increased use of<br />
cobots and assistance systems in manufacturing is<br />
supporting humans and relieving them of some<br />
of their tasks. In the smart factory of tomorrow,<br />
machines, materials and tools will communicate with<br />
one another in real time.<br />
“In a smart factory like this, the role of<br />
people will shift ever more towards that of the conductors<br />
and trouble-shooters,” says Reichelt. “And<br />
the advancing automation and interconnectivity of<br />
factories will lead to the development of new, higherquality<br />
jobs.”<br />
Digitisation and Industry 4.0 are indeed an<br />
opportunity to reclaim jobs that have previously<br />
been relocated abroad. After all, the use of robots and<br />
artificial intelligence makes local production substantially<br />
more attractive. In Germany, production<br />
in a smart factory permits flexible and rapid manufacture<br />
of individual products with small batch sizes.<br />
And there’s another aspect that sets Germany apart<br />
from other countries: the close cooperation between<br />
leading companies and research institutions with<br />
expertise in the fields of hardware, software and connectivity<br />
– namely, the essential drivers for realising<br />
future Industry 4.0 concepts. ■<br />
TRENDING TOPICS
57<br />
Industry 4.0<br />
ONE<br />
QUESTION<br />
Do robots<br />
make better<br />
colleagues?<br />
ONE<br />
ANSWER<br />
»The better colleagues at<br />
work are humans – not machines.<br />
A hammer is never going to be a<br />
workman’s friend. However intelligent<br />
robots can be, we<br />
know that there is no consciousness<br />
inside that metal exterior. Robots<br />
do not feel fear, they don’t feel<br />
anything, they don’t know anything.«<br />
( RAÚl Rojas, mathematician and professor of<br />
IT at the Freie Universität Berlin. He is director<br />
of the Dahlem Center for Machine Learning and Robotics. )<br />
TRENDING TOPICS
58<br />
Digital Business<br />
New<br />
Future<br />
for<br />
Analogue<br />
Products<br />
text<br />
Doreen Reinhard<br />
All of their brands have<br />
traditional craftsmanship at<br />
their core, but their routes to<br />
the future vary: how companies<br />
are showing time and<br />
again that tradition and digitisation<br />
can indeed go<br />
hand in hand.<br />
IMAGES<br />
1<br />
Digitisation meets craftsmanship:<br />
Nomos Glashütte<br />
uses technology primarily<br />
when it comes down to<br />
thousandths of millimetres.<br />
2<br />
Everyone knows the watches<br />
from Glashütte: the small town<br />
near Dresden is world-famous<br />
and its watchmakers are among<br />
the best in the profession.<br />
The course for the future is set: digitisation is advancing<br />
and the work of human beings is being performed<br />
ever more by software. This applies for numerous<br />
industries, but what about those which earn a living<br />
through traditional craftsmanship? In Saxony there<br />
are many companies whose business is based on sometimes<br />
centuries-old traditions. Elaborate craftwork is<br />
inherent to their brands, yet they have very different<br />
ways of organising the interplay of past and future.<br />
At the porcelain manufactory in Meissen, for<br />
example, the fundamental steps of the work have<br />
changed little over more than 300 years of history<br />
– and, as before, these steps rely on the skills of specialists,<br />
from the shaping to the painting of a teacup.<br />
Nevertheless, this craftsmanship has long since been<br />
integrated with digital processes. In 2015 a control<br />
system was introduced by means of which orders are<br />
planned and stocks monitored, among other things.<br />
The amount of work involved was halved, says the<br />
manufactory’s spokesperson, Sandra Jäschke, explaining:<br />
“We no longer have to use a card index for these<br />
steps.” The company’s archive has also been digitised.<br />
The manufactory has its own treasure trove of 30,000<br />
historic moulds, which frequently provide inspiration<br />
for current collections and can be researched much<br />
more easily in the database. The Meissen online shop<br />
has also just been given new features. Customers can<br />
already find the manufactory’s entire range there, some<br />
of which is available to order. “With the relaunch of<br />
the online shop, we are expecting to see an increase<br />
in sales,” says Jäschke, “although the majority of our<br />
products will continue to be sold via our boutiques<br />
and specialist retailers. Not many customers want to<br />
buy high-end porcelain online.”<br />
Online trade an important addition / Similar experiences<br />
have been gained in the watchmaking industry<br />
too, as the small town of Glashütte in Germany’s<br />
Erzgebirge region has shown. One of the pioneers in<br />
this area is Nomos Glashütte. “We need high-quality<br />
craftsmanship combined with the advantages of digitisation,”<br />
says the company’s spokesperson Anna Jas-<br />
TRENDING TOPICS
59<br />
Digital Business<br />
1<br />
2<br />
TRENDING TOPICS
60<br />
Digital Business<br />
3 4<br />
IMAGES<br />
3<br />
Traditional to the core: Wendt<br />
& Kühn, a manufacturer of<br />
wooden figures and music<br />
boxes, is somewhat reserved<br />
when it comes to digitisation.<br />
5<br />
4<br />
Fine brushstrokes:<br />
the trademark of porcelain<br />
manufactory Meissen is<br />
applied to each individual<br />
piece by hand.<br />
5<br />
The art of Meissen<br />
craftsmanship: in the modelling<br />
process, the individual parts<br />
are assembled to produce the<br />
finished figure.<br />
“We make use<br />
of digital means<br />
in the areas<br />
that don’t affect<br />
the core of<br />
our brand,<br />
namely the<br />
craftsmanship.”<br />
per. The online shop, which was launched in 2010, is<br />
among the first in the industry. “It allows us to serve<br />
primarily overseas markets where we’re not represented<br />
with retailers. The development of our online presence<br />
is increasing the familiarity with our brand, so<br />
our fixed retailers are benefitting too.” Software helps<br />
to optimise operations, while digitised processes help<br />
with the design, for example 3D printing for the production<br />
of prototypes. CNC machines are used in production.<br />
“We use these wherever we need to measure<br />
not just to the hundredth, but to the thousandth of a<br />
millimetre,” explains Jasper.<br />
At watchmaker A. Lange & Söhne too, it’s not<br />
only the past they are relying on. “We believe tradition<br />
and digitisation can go hand in hand,” says managing<br />
director Wilhelm Schmid. The Lange range involves a<br />
higher level of workmanship – and is therefore more<br />
expensive. The online business is an important market<br />
that is being closely monitored, as are the preferences<br />
of customers, Schmid explains. So far, though, they<br />
seem to have preferred to buy in person, perhaps since<br />
the price of a watch starts at around 14,000 euros.<br />
“Our experience shows that as yet there is no widespread<br />
online business in this segment,” says Schmid.<br />
As before, direct sales in 19 boutiques and at more<br />
than 200 points of sale worldwide are more important.<br />
“We make use of digital means in the areas that<br />
don’t affect the core of our brand, namely the craftsmanship,”<br />
says Schmid, “or where we are strongly<br />
incentivised to do so by customer preferences. If tomorrow<br />
everyone decides they want to shop online,<br />
then we’ll be ready.” The company’s production does<br />
make use of software at least. Lots of information<br />
can be viewed online, ranging from the tasks for the<br />
watchmakers to the database of watches. If a particular<br />
model requires a check in 100 years’ time, there is a<br />
digital file for each model.<br />
Craftsmanship as the core of the brand / The same<br />
applies at Wendt & Kühn, a manufacturer of wooden<br />
figures and music boxes likewise located in the Erzgebirge<br />
region; they too are taking a cautious approach<br />
to digitisation. Here it has been decided primarily<br />
to strengthen the core of the brand – craftsmanship.<br />
Certain areas like warehousing are now managed by<br />
computers and there is a digital company archive with<br />
historic documents, which are valuable for marketing.<br />
But production of the famous angel remains a very<br />
traditional affair: “All that’s involved here is a paintbrush,<br />
paint and wood. Every figure is a unique piece,”<br />
says spokesperson Thomas Rost. This idea of one of<br />
a kind has been carried over to the sales side, so the<br />
company has decided against a conventional online<br />
shop and instead introduced a selective portal in 2017.<br />
This is aimed primarily at the 750 specialist retailers<br />
who place orders for their stores here. Customers are<br />
also able to select products on the site, but can only<br />
place orders online in a roundabout way. “It’s a very<br />
strict regime, but it guarantees value and fairness to<br />
retailers – as well as the quality of our brand,” explains<br />
Rost. The company can well afford to operate such a<br />
particular model: sales at Wendt & Kühn have risen by<br />
25 per cent since 2012, while many of the figures new<br />
to the range are collectors’ items and are quickly sold<br />
out in stores – just like in the old days. ■<br />
TRENDING TOPICS
61<br />
Blockchain<br />
TRENDING TOPICS<br />
09<br />
Blockchain<br />
short cut / Blockchain, technically: decentralised database<br />
/ Basic technology and central innovation of the cryptocurrency<br />
Bitcoin / Data are distributed across the entire network<br />
and stored chronologically in transaction blocks / Disruptive<br />
potential: no central authority required, rather direct electronic<br />
transfer of values possible / Financial industry is conducting<br />
intensive research into possible applications<br />
TRENDING TOPICS
62<br />
Blockchain<br />
Here to Stay<br />
How blockchain – the<br />
technology behind digital currency<br />
Bitcoin – could revolutionise the<br />
internet and is already provoking<br />
hysteria in entire industries.<br />
text<br />
Klaus Lüber<br />
In 2013, IT expert Andreas Ittner came across a paper<br />
that had been haunting the internet since 2008.<br />
In it, an ominous author by the name of Satoshi<br />
Nakamoto claimed to have found a forgery-proof<br />
online payment system that works without banks.<br />
The title of the publication? ‘Bitcoin: A Peer-to-<br />
Peer Electronic Cash System’. “I had to read it three<br />
times, but at some point it clicked and then I knew:<br />
This could be big.”<br />
Ittner, who is professor of IT/distributed<br />
information systems at Mittweida University of<br />
Applied Sciences near Chemnitz, started to get his<br />
colleagues interested in the text and established an<br />
interdisciplinary centre of excellence which currently<br />
includes 15 professors. “We not only examine<br />
the technology, but also consider economic and<br />
legal aspects.” And they are justified in doing so, he<br />
believes: ultimately, the core of it all involves nothing<br />
less than the reinvention of the internet.<br />
Blockchain Competence Center Mittweida<br />
is the name of the newly created institution at<br />
Ittner’s university, named after a technology presented<br />
in the paper as ‘blockchain’, which to a large<br />
extent forms the heart of the digital currency of<br />
Bitcoin, a name that has been on everyone’s lips<br />
since its share value rocketed at the end of 2017.<br />
ILLUSTRATION<br />
Are they the future?<br />
Blockchains – special<br />
databases – can manage<br />
transaction data without<br />
a central controlling authority.<br />
What’s involved is a special database which stores<br />
all transactions like a digital ledger and organises<br />
them in a decentralised manner in the process. Its<br />
name comes from its structure – a chain of encrypted<br />
data blocks. The crucial thing is that the journal<br />
is kept active and verified by the network of users.<br />
It’s no longer reliant on one central authority.<br />
A NEW LEVEL OF DEVELOPMENT<br />
FOR THE INTERNET<br />
Although blockchain was developed in connection<br />
with Bitcoin, the database can be used in various<br />
ways elsewhere. After all, as a distributed ledger<br />
technology (DLT) it can manage entirely different<br />
assets: information about plots of land, health<br />
data, passport information, contract terms or supply<br />
chains, for example. “Blockchain will be the<br />
foundation of digitisation when it comes to assets<br />
and goods,” says Ittner with certainty, forecasting<br />
the internet stepping up a level. “We have long been<br />
dealing with an internet of data. This is now being<br />
replaced and supplemented by the internet of<br />
things. The blockchain will take us to the internet<br />
of assets.”<br />
And all this – as in the case of Bitcoin – without<br />
an intermediary authority that creates trust.<br />
TRENDING TOPICS
63<br />
Blockchain<br />
TRENDING TOPICS
64<br />
Blockchain<br />
Smart locks<br />
Start-up Slock.it seeks to<br />
make our everyday lives<br />
easier: locks that have a<br />
Bluetooth function or some<br />
other interface can be<br />
opened or closed using a<br />
blockchain facility: for example,<br />
apartments or bicycles<br />
can thus be rented out or<br />
hired without any personal<br />
contact being required. You<br />
can simply chose a bicycle<br />
by app and pay for it the<br />
same way. The bike lock is<br />
then opened by Bluetooth.<br />
www.slock.it<br />
The system itself generates the trust – it becomes a<br />
‘trust machine’, as the Economist calls the technology.<br />
So much for the vision. But is blockchain yet<br />
ripe for specific applications? At the moment there<br />
is a great deal of hype surrounding the technology,<br />
Ittner admits. “Since the foundation of our competence<br />
centre, every day we have had enquiries from<br />
companies who think they must have a blockchain<br />
solution.” At the moment, though, this is only really<br />
justified in very few cases, he explains. “People<br />
are desperate not to miss out on something, so<br />
first they get themselves a hammer and then search<br />
frantically for a nail. It’s madness in a way.”<br />
Andranik Tumasjan, professor of management<br />
and digital transformation at Johannes<br />
Gutenberg University Mainz, identifies two development<br />
strands at present. “On the one hand we<br />
have the vision of decentralised business models,<br />
as is innate to the underlying concept of the Bitcoin<br />
blockchain and which ever more start-ups are<br />
working towards.” He sees promising approaches in<br />
the energy sector, for example. These would make<br />
it possible to use blockchain technology to set up<br />
micropayment systems. The owners of a solar plant<br />
could make the power available to charge a package<br />
drone, for example, or sell it directly to neighbours.<br />
This could be invoiced via automated, electronic<br />
contracts, so-called smart contracts.<br />
DANGEROUS RELIANCE<br />
ON MAJOR PLAYERS<br />
These smart contracts are also used by Slock.it, a<br />
start-up likewise based in Mittweida near Chemnitz.<br />
“That’s no coincidence,” says the company’s<br />
founder Christoph Jentzsch. “We benefit a great<br />
deal from the efforts by the university, not to mention<br />
local policymakers and businesses who seek<br />
to make blockchain a major issue in this region.”<br />
Slock.it develops solutions that enable you to control<br />
networked devices by means of access authorisation<br />
via smart contracts in the blockchain – and it does so,<br />
in keeping with the revolutionary basic idea, without<br />
a middleman. Anyone, for example, wanting to rent<br />
out their apartment or their bicycle can do so directly<br />
via Slock.it. A smart lock controls all the necessary<br />
actions – and it does so precisely according to the<br />
terms set out in a smart contract.<br />
Like IT expert Ittner, Jentzsch also discerns<br />
an opportunity for a quasi-reinvention of<br />
the internet – a reinvention that would basically<br />
be a return to the utopia laid down at the beginning<br />
and which is at the core of the technology:<br />
the decentralised network. “We have made ourselves<br />
dangerously reliant on major players,” says<br />
Christoph Jentzsch. “If Google were to decide tomorrow<br />
to shut down its servers that would create<br />
huge problems for us.” Blockchain, however, offers<br />
the possibility of “regenerating the web once<br />
again as a decentralised structure from the bottom<br />
up”.<br />
Now not only are there start-ups wanting to<br />
shake things up, but also established firms, particularly<br />
in the financial, insurance and logistics industries<br />
that are exploring the benefits of blockchains.<br />
However, according to blockchain expert Tumasjan<br />
at the University of Mainz, the technology is not<br />
yet being used in the enterprise context to tap into<br />
radical new business models, but rather to optimise<br />
existing ones. Hence the Digital Trade Chain Consortium,<br />
an association currently made up of seven<br />
European banks and IBM, is working on a platform<br />
called we.trade, which should make international<br />
trade easier for medium-sized companies. The idea?<br />
All the components of a contract, from the billing<br />
to the customs documentation to delivery, could be<br />
represented in the blockchain.<br />
POTENTIAL<br />
FOR FURTHER AUTOMATION<br />
Just how the data management of supply chains<br />
can be further optimised is currently being researched<br />
also by other institutions, for instance<br />
the Fraunhofer Institute for Photonic Microsystems,<br />
or IPMS, in Dresden.<br />
Already small radio transponders, so-called<br />
RFID tags, are being used for automated identification<br />
and shipment tracking of goods. If sensors are<br />
integrated into the tags, data relating to conditions<br />
such as temperature, pressure and humidity can be<br />
obtained. “Here we believe there is great potential for<br />
further automation,” explains Monika Beck from the<br />
Fraunhofer IPMS. “It would also be conceivable, for<br />
example, to have automated quality checks of incoming<br />
goods based on the RFID sensor data obtained<br />
from manufacture and transportation. The exact<br />
terms of the inspections could be set out in smart<br />
contracts.”<br />
Whether and when blockchain technology<br />
will actually lead to a grand revolution, and to a<br />
new internet of assets, remains to be seen. Blockchain<br />
will not reach its ‘plateau of productivity’<br />
for another 5-10 years, according to the current<br />
innovation report from American market research<br />
company Gartner. For researcher Andreas Ittner,<br />
however, one thing is certain: “I’m 110 per cent<br />
convinced that blockchain is a technology that’s<br />
here to stay.” ■<br />
TRENDING TOPICS
65<br />
Smart Infrastructure<br />
TRENDING TOPICS<br />
10<br />
Smart<br />
Infrastructure<br />
short cut / Smart infrastructure; also ‘intelligent<br />
infrastructure’ / Important social and economic infrastructure<br />
areas are connected to one another through digital, smart<br />
technologies / Objective: sustainable management of resources,<br />
improvement in quality of life / Area of research with major<br />
potential for the future / Current areas of application: energy<br />
industry, healthcare, smart city<br />
TRENDING TOPICS
66<br />
Smart Infrastructure<br />
city of the<br />
Future<br />
Megacities: a challenge<br />
for the future<br />
In 2050 two thirds of the<br />
world’s population will live<br />
in cities, according to estimates<br />
by the United Nations.<br />
This development is set<br />
to affect European cities too.<br />
In order to optimise urban<br />
development, Paris is treading<br />
new ground: the French<br />
capital is evaluating<br />
the public chats and posts<br />
of its inhabitants and thus<br />
finding out what matters<br />
to them.<br />
TRENDING TOPICS
67<br />
Smart Infrastructure<br />
text<br />
Stefanie Hutschenreuter<br />
All over the<br />
world, cities are<br />
striving to get<br />
closer to the<br />
ideal of a smart<br />
city. Is there a<br />
magic formula?<br />
A lack of parking spaces, gridlocked streets, extortionate<br />
rents – by monitoring the public chats and<br />
posts of their citizens, city authorities are finding<br />
out what really matters to them. A self-learning algorithm<br />
clusters current comments from citizens<br />
anonymously according to themes. It may sound<br />
like science fiction, but in Tel Aviv and Paris it’s already<br />
a reality. Both cities are clients of the start-up<br />
ZenCity, which uses a new kind of software to identify<br />
the topics of discussion and thus to support local<br />
authorities in recognising and better understanding<br />
the concerns of their citizens. The city authorities<br />
are then able to take countermeasures.<br />
The model slots into a number of individual<br />
digital solutions that cities all over the world are<br />
currently implementing. With the help of new technological<br />
possibilities, they are aiming to become<br />
TRENDING TOPICS
68<br />
Smart Infrastructure<br />
2<br />
The interconnection<br />
of the<br />
various areas of<br />
urban life can<br />
make cities<br />
greener, safer<br />
and more pleasant<br />
to live in.<br />
smart cities and are thus hoping to be better placed<br />
to tackle the major challenges of the future. After<br />
all, many urban areas are at risk of suffering trafficinduced<br />
cardiac arrest, while climate protection is<br />
forcing them to rethink their energy and water provision.<br />
And that faster than many urban planners<br />
would like, for resident numbers are continuing to<br />
grow. In all likelihood, by the year 2050 two thirds<br />
of the world’s population will live in cities, as current<br />
figures from the United Nations testify.<br />
The citizen as partner / The development of a<br />
smart city is basically about “the renewal of infrastructures<br />
that are no longer viable”, says Elke Pahl-<br />
Weber, professor of urban development and regeneration<br />
at Technische Universität (TU) Berlin. For<br />
the future, it’s crucial that “cities actually make use<br />
of the opportunities arising from the windows currently<br />
being opened by digitisation. We need to link<br />
up infrastructures – technically, financially and operationally.<br />
This can only be achieved through digitisation.”<br />
The interconnection of the various areas<br />
of urban life can make cities greener, safer and more<br />
pleasant to live in. Nevertheless, Pahl-Weber stresses<br />
that there is no formula for smart infrastructure that<br />
can be implemented equally across the board. “The<br />
technologies have to be adapted to the specifics of<br />
each city.”<br />
Digital solutions therefore have to be oriented<br />
towards the actual needs of city-dwellers,<br />
“and these can’t be ascertained with standard surveys,”<br />
says Pahl-Weber. Leipzig, for example – one<br />
1<br />
of the most rapidly growing cities in Germany<br />
with annual growth of 10,000 inhabitants – has<br />
worked with experts from academia, local companies,<br />
and residents to develop a pilot concept for<br />
the area of the city known as the ‘Leipziger Westen’.<br />
Among other things, this provides for the use<br />
of heat from industrial plants for heating homes.<br />
“BMW is also on board with its storage farm of<br />
used electric car batteries on the Leipzig factory<br />
site,” explains project manager Beate Ginzel from<br />
Leipzig Office for Urban Renewal and Housing<br />
Promotion. The aim is for excess green energy, for<br />
example from photovoltaic plants in the district,<br />
to be temporarily stored at the storage farm in future.<br />
“This interconnectivity of players and technologies,<br />
which the smart city approach strives to<br />
achieve, has not previously been envisioned in the<br />
context of city districts,” says the project manager.<br />
Yet for the implementation of the smart district<br />
solution, the city is reliant on external funding.<br />
Support is available from EU programmes, for example,<br />
which allocate funds to the best concepts<br />
to emerge from a competition process. But the<br />
high number of submissions means Beate Ginzel<br />
is realistic about Leipzig’s chances. “We are therefore<br />
hoping that there will soon be a funding initiative<br />
from the federal government for these sorts<br />
of interdisciplinary approaches.”<br />
TRENDING TOPICS
69<br />
Smart Infrastructure<br />
IMAGES<br />
1<br />
Incubator: at the Gläserne<br />
Manufaktur (‘transparent<br />
manufactory’) in Dresden, startups<br />
can develop their trailblazing<br />
mobility ideas through<br />
to market maturity.<br />
The green transport service<br />
Fewer cars, less pollution:<br />
that’s the goal of the three<br />
founders of CleverShuttle.<br />
The start-up relies on<br />
the principle of ride sharing,<br />
with environmentally friendly<br />
cars available to book via<br />
a smartphone app. An algorithm<br />
bundles passengers<br />
with similar routes, so<br />
multiple users share a car<br />
and its driver.<br />
www.clevershuttle.de<br />
2<br />
Digital solutions: Elke<br />
Pahl-Weber, professor of urban<br />
development and regeneration<br />
at TU Berlin, carries out<br />
research into the future of<br />
city centres.<br />
Smart innovations / The concepts Leipzig has<br />
come up with for existing districts are also being<br />
applied to three newly emerging inner-city areas.<br />
Martin Richter from Saxony’s Smart Infrastructure<br />
Hub believes that other cities can learn from Leipzig:<br />
“It’s crucial that the local authorities recognise<br />
the potential of digitisation and embrace it and put<br />
it into practice.” Andreas Franke, managing director<br />
of VNG ViertelEnergie, agrees. If smaller and<br />
medium-sized municipalities do not wish to implement<br />
smart-city concepts alone, they can get help<br />
with district development from his company, a subsidiary<br />
of Leipzig-based VNG AG founded in July<br />
2017, in cooperation with the firm Tilia. They work<br />
with representatives of local authorities to produce a<br />
district concept that incorporates all areas of energy<br />
infrastructure – from decentralised energy provision<br />
to fast internet and electromobility, and even LED<br />
street lighting – “offering unbiased advice on manufacturer<br />
and energy type, from the concept to the investment<br />
stage and on to operation of the systems,”<br />
as Franke emphasises.<br />
The basis for the entire approach is fast internet<br />
available across the board. In terms of expanding<br />
bandwidth, some regions of the country have some<br />
catching up to do, although there are already plenty<br />
of smart ideas. “In Germany we have a fantastic environment<br />
for research, development and innovation.<br />
We just have to promote that more outwardly,” says<br />
Martin Richter, whose successful start-up support<br />
programme SpinLab – The HHL Accelerator, part<br />
of the Smart Infrastructure Hub, aims to link up the<br />
lively scenes in Leipzig and Dresden with players in<br />
business and academia.<br />
Example of electromobility / At the Gläserne<br />
Manufaktur (‘transparent manufactory’) exhibition<br />
space in Dresden, Volkswagen’s Future Mobility Incubator<br />
is enabling selected company founders to develop<br />
their trailblazing ideas through to market maturity.<br />
One such start-up is ChargeX. Since March<br />
2018 the young trio of founders and their team have<br />
been testing an expandable charger system for electric<br />
vehicles, which charges the vehicles like a multiple<br />
power socket – albeit not evenly, but rather one<br />
after the other with a self-learning algorithm. Each<br />
vehicle is filled up with power according to its basic<br />
energy need. The advantage: the charging stations<br />
are cheaper than previous models because they require<br />
neither the complex installation nor the expensive<br />
hardware of previous versions. “The solution is<br />
particularly well suited to buildings in urban areas,<br />
where companies wish to install charging stations<br />
for employees, but also residents’ associations that<br />
want to install charging points for residents,” says<br />
co-founder Tobias Wagner.<br />
The city of Dresden is generally very open<br />
to the new smart technologies. Among other things,<br />
it has opened up parts of its road network as a test<br />
field for self-driving vehicles. From September 2018<br />
the ride-sharing service CleverShuttle will also expand<br />
its service to Dresden. The start-up, which<br />
was founded in 2014, has so far been operating in<br />
Berlin, Hamburg, Leipzig, Munich and Stuttgart.<br />
Passengers with similar routes are bundled together<br />
into travel communities via an app and transported<br />
to their chosen destinations by drivers in electric or<br />
hydrogen-propelled vehicles. At the same time, the<br />
service represents an affordable alternative to taxis or<br />
private cars. It also helps cities to avoid traffic jams,<br />
according to Fabio Adlassnigg, spokesperson for<br />
CleverShuttle: “After all, if we’re really serious about<br />
improving quality of life, health and the attractiveness<br />
of our cities, we need a drastic reduction in individual<br />
motorised transportation.” ■<br />
TRENDING TOPICS
70<br />
Inspirational Items<br />
Inspirational Items<br />
Eight innovative objects that make life in our<br />
world that little bit easier.<br />
Illustration<br />
ANJE JAGER<br />
text<br />
Christina Lynn Dier,<br />
Benjamin Kleemann-von Gersum<br />
& Sabine Simon<br />
Algorithms to combat depression<br />
The use of modern sensor technology<br />
can help treat people with depression.<br />
Software developers at IT firm<br />
adesso are currently working on an IT<br />
solution together with Leipzig University<br />
as part of the STEADY research<br />
project. It involves the use of a fitnessstyle<br />
bracelet that collects the patient’s<br />
biodata, for example the quality and<br />
duration of their sleep. Algorithms<br />
evaluate the data and correlate them<br />
with individual information. The aim is<br />
to recognise nascent depressive episodes<br />
at an early stage.<br />
www.biomedical-data-science.org<br />
Independent living<br />
Anyone born in Germany in 2018 will live to an average age of around 80<br />
– and that number is rising. Smart solutions that enable us to lead independent<br />
lives in our own homes for longer are therefore much in demand. One<br />
very smart system is RICA from IoCare. The start-up initially got going in the<br />
accelerator at HHL Leipzig Graduate School of Management. The RICA sensor<br />
box, which analyses the activities of seniors in need of care and informs<br />
relatives or care staff when there are any deviations, is straightforward in<br />
the way it works, using a movement sensor and a light. The sensor in the<br />
user’s home learns their habitual movements and is connected via telephone<br />
or WLAN to a display in the home of a responsible person, who is notified<br />
by means of lights on the display. If the movements are interpreted as ‘normal’,<br />
then a green light is displayed. Deviations that come about due to a<br />
fall, for example, trigger the display of an amber or red light. www.iocare.de<br />
Greater independence for the blind<br />
Finding your way in an unfamiliar environment<br />
is virtually impossible for<br />
blind people. Artificial intelligence, a<br />
camera, loudspeakers and sensors,<br />
all packaged together in the form of<br />
smart glasses, are set to change this.<br />
This navigation system, designed to<br />
boost the independence and safety<br />
of visually impaired people, is being<br />
developed by the start-up AiServe<br />
Technologies, which was part of the<br />
accelerator at HHL Leipzig. If the<br />
glasses make it to market maturity, it<br />
will represent a quantum leap for millions<br />
of people.<br />
www.aiserve.co<br />
Computer models in the operating theatre<br />
The Innovation Center Computer Assisted Surgery (ICCAS), part of the<br />
medical faculty at Leipzig University, carries out research into the<br />
medicine of the future. Since its foundation in 2005, quite a few innovations<br />
have been launched, from ultrasound for cancer cell research to<br />
the recording belt for in-situ monitoring of accident victims. An ‘intelligent’<br />
operating theatre has also been developed. Computers assist the surgeon<br />
with additional information during the procedure, which – based on<br />
computer models – should help with decision-making. Another innovation<br />
is the ‘magic lens’, which makes it possible to see inside the patient’s<br />
body before the procedure with the help of an iPad, for example to ensure<br />
the cut is made in an optimum position. The basis for this is MRI and CT<br />
data. www.iccas.de<br />
TRENDING TOPICS
71<br />
Inspirational Items<br />
New material for the construction industry<br />
Four times lighter than steel and six times its load-bearing capacity: carbon<br />
concrete could soon revolutionise the construction industry. This new composite<br />
material is set to achieve market maturity by 2021 – then carbon fibres<br />
could replace the steel that is currently encased in concrete for the construction<br />
of buildings or bridges. This will make it possible to build entire structures<br />
that are much leaner, and thus to make material savings of up to 50 per<br />
cent – an important step for the construction industry with its high consumption<br />
of resources and energy. The long-term goal? For new buildings, it<br />
should be possible to replace at least 20 per cent of the steel reinforcements<br />
with carbon reinforcements. More than 160 partners from science and industry<br />
are working together to make this a reality. One leading figure in the project<br />
is Professor Manfred Curbach, who is based at the Institute of Concrete<br />
Structures at Technische Universität (TU) Dresden. The significance of the<br />
carbon concrete technology has also been recognised by the German Federal<br />
Ministry of Education and Research, which is supporting the project<br />
with 43 million euros. www.bauen-neu-denken.de<br />
Travel 4.0<br />
In the past, people would flick through travel brochures, but these days<br />
most book their holidays online. Or perhaps they might substitute this with<br />
an animated adventure, like that offered by Japan’s First Airline, involving<br />
virtual flights to New York complete with sightseeing and on-board meals.<br />
At Diginetmedia in Schneeberg, one of the biggest virtual reality providers<br />
in the tourism segment, the fundamental change in user behaviour sparked<br />
an idea: what would it be like to be able to see your accommodation even<br />
before you make the trip? And how can travel agents secure important<br />
market shares in the hard-fought tourism sector? Diginetmedia makes use<br />
of the technologies for virtual reality, bringing the holiday accommodation<br />
or the cruise ship to compatible VR goggles. The concept has been well<br />
received: more than 10,000 travel agents and six cruise companies are<br />
already using the portal. www.diginetmedia.de<br />
The alternative bike lock<br />
Most bicycles are still secured against theft by means of heavy steel<br />
chains and padlocks. Leipzig-based company founders Alexandra Baum<br />
and Suse Brand have spent eight months developing a flexible, lightweight<br />
alternative, however, in the form of their product tex-lock. The<br />
textile rope consists of multiple layers of modern high-tech fibres, the<br />
properties of which have also led to their use in space travel and the<br />
automobile industry. The combination of rope, eyelets and lock boasts<br />
a level of resistance comparable to that of a steel chain. Initial reactions<br />
following the market launch of the young product were mixed, but the<br />
e ntrepreneurs see this as an incentive to keep working on it. The next<br />
stage of development will involve not only better theft protection, but<br />
also electronics, alarm and sensor technology. www.tex-lock.com<br />
Remote support<br />
Our grandparents’ generation is facing a dilemma: smartphones are too<br />
complicated for them, yet they find the mobile phones designed for older<br />
people to be too stigmatising. Without Skype and WhatsApp though, it’s<br />
not easy to stay in touch with grandchildren living hundreds of kilometres<br />
away. One solution is the asina app by Dresden-based company exelonix,<br />
which offers a clear interface, making it easier to access the digital<br />
world. And there’s another plus point: grandchildren can provide remote<br />
support with its configuration. The tablet is managed via a web portal.<br />
Using a login, relatives or friends can log various settings, addresses and<br />
telephone numbers, set up a medication plan, upload photos or arrange<br />
apps on the start screen. Another accessory is the blood pressure monitor,<br />
which shows the data as a graphic on the tablet. The software is now<br />
also available separately from the tablet for all common smartphones.<br />
www.exelonix.com<br />
TRENDING TOPICS 09/18
72<br />
Big Data<br />
TRENDING TOPICS<br />
11<br />
Big<br />
Data<br />
short cut / Data as the raw material of the future / In<br />
the Internet of Things alone, 20 billion devices are set to be<br />
communicating with one another by 2020 / These connections<br />
produce vast quantities of data / Using big data, self-learning<br />
algorithms form smart data / The data sets supply us with power,<br />
make investment decisions, optimise advertising or recognise<br />
hacker attacks<br />
TRENDING TOPICS
73<br />
Big Data<br />
ONE<br />
QUESTION<br />
How much<br />
data does<br />
a person need?<br />
ONE<br />
ANSWER<br />
»The key question is rather<br />
how much transparency there is<br />
with regard to the processing of<br />
personal data. In the Germanspeaking<br />
countries in particular,<br />
users of digital networks want<br />
sovereignty over their data –<br />
protecting this is one of the most<br />
important concerns of our time.«<br />
( Thomas Vollmoeller, PhD, has been CEO<br />
of career portal Xing since 2012. )<br />
TRENDING TOPICS
74<br />
Big Data<br />
A Man with a<br />
1<br />
mission<br />
TRENDING TOPICS
75<br />
Big Data<br />
text<br />
Christina Lynn Dier<br />
‘Astro Alex’<br />
has an<br />
unusual<br />
experiment<br />
with him<br />
on board<br />
the ISS.<br />
IMAGES<br />
1<br />
Space mission:<br />
Alexander Gerst conducts over<br />
50 European experiments on<br />
board the ISS.<br />
2<br />
Return visit:<br />
the geophysicist already<br />
spent six months at the<br />
outpost of mankind back<br />
in 2014.<br />
‘Horizons’ was the name astronaut Alexander<br />
Gerst gave to his second mission on the International<br />
Space Station (ISS). And that is quite fitting,<br />
as his second stay 400 km above the Earth is indeed<br />
intended to explore new horizons, including<br />
in matters of digital self-measurement. Specifically,<br />
Gerst has an experiment from Saxony on board<br />
called Metabolic Space that analyses the human<br />
metabolism. This innovative wearable system was<br />
especially advanced for use on the ISS in a joint<br />
project by the Institute of Aerospace Engineering<br />
at Technische Universität (TU) Dresden and Leipzig-based<br />
firm Cortex. Gerst is to wear the 600-<br />
gram device a total of five times when he gets on<br />
the treadmill during the six-month mission, to test<br />
the state of his health and fitness. “In addition to<br />
oxygen intake and carbon dioxide emission, the device<br />
measures respiration, heart rate and treadmill<br />
speed. This way we know how much air he needs<br />
2<br />
for which performance levels,” explains Markus<br />
Siepmann, managing director of Cortex. Based on<br />
this data, the experts on Earth calculate roughly<br />
100 additional parameters.<br />
Consequently, the experiment is very much<br />
in line with the (earthly) trend: in future, the<br />
enormous amounts of data that are already generated,<br />
say, by networked machines will be complemented<br />
by further huge amounts of medical<br />
monitoring information. The use of big data technologies<br />
could enable new insights for research<br />
through the interplay of statistics, machine learning<br />
and pattern recognition. This is also the hope<br />
of those involved in the Metabolic Space project:<br />
“This is not only about evaluating the physical fitness<br />
of astronauts; results should also help prepare<br />
future space tourists for their journey into outer<br />
space,” says Siepmann. They could be provided<br />
with a smart system for testing their physical fitness<br />
before, during and after their stay in space,<br />
entirely independently and without medical assistance.<br />
And there is also the manned mission to<br />
Mars that is scheduled to become reality in the<br />
years after 2030. If a crew is to spend months travelling<br />
to Mars, maintaining physical fitness will<br />
play an even more crucial role.<br />
Meanwhile, Cortex director Siepmann intends<br />
to continue research. The company hopes to<br />
make the current device smaller and lighter – also<br />
for use on Earth – and at the same time it is to<br />
provide even more information. And yes, the fact<br />
that Alexander Gerst is using a Cortex device on<br />
his mission “does make one proud – and also a little<br />
sad when it burns up on re-entering the Earth’s<br />
atmosphere”. ■<br />
TRENDING TOPICS
76<br />
Virtual Reality<br />
TRENDING TOPICS<br />
12<br />
Virtual<br />
Reality<br />
short cut / Virtual Reality / A reality that exists only<br />
virtually, but in which one can move around and have experiences<br />
and feelings / Virtual worlds are conquering the art scene,<br />
facilitating unimagined perspectives / VR cameras transform<br />
what has been experienced into 360-degree panoramic images /<br />
For gamers, VR is the ultimate kick, while for medical practitioners<br />
and technicians, it represents the future<br />
TRENDING TOPICS
77<br />
Virtual Reality<br />
Brave new world<br />
‘The Birth of Venus’ is<br />
displayed to the public<br />
at the Uffizi Gallery in<br />
Florence – and online,<br />
since an Italian company<br />
has now digitised Botticelli’s<br />
work in high resolution.<br />
The insights gained are not<br />
available to the naked eye.<br />
TRENDING TOPICS
78<br />
Virtual Reality<br />
Virtual<br />
Worlds<br />
Reimagined<br />
1<br />
text<br />
Sabine Simon<br />
Photos<br />
Gene glovER<br />
How a hidden champion from Germany’s Ore Mountains<br />
is setting standards with 360-degree cameras.<br />
TRENDING TOPICS
79<br />
Virtual Reality<br />
2<br />
3<br />
Different<br />
angles: digitised<br />
art offers<br />
young people<br />
in particular an<br />
entirely new<br />
way of approaching<br />
the<br />
subject area.<br />
4<br />
IMAGES<br />
1<br />
Utmost precision:<br />
before the systems go to the<br />
customer, they are meticulously<br />
tested and calibrated.<br />
2<br />
In production: the ‘piXplorer’<br />
combines with a camera to produce<br />
panoramic images in the<br />
gigapixel range at the touch of<br />
a button.<br />
3<br />
Hands-on work: in the<br />
automated manufactory, the<br />
company bridges the divide<br />
between automated series production<br />
and manual assembly.<br />
This view shows the automatic<br />
circuit board assembly.<br />
4<br />
Keeping it in the family:<br />
with Hartmut Clauss, the<br />
company is now in the hands of<br />
the second generation.<br />
The expertise is in the detail / When Hartmut<br />
Clauss talks about his work, he uses no shortage of<br />
superlatives. From Leonardo Da Vinci’s ‘Last Supper’<br />
in 16-gigapixel resolution to a panorama of the Malaysian<br />
capital Kuala Lumpur with virtually 900 gigapixels:<br />
these images are not just big, they are enormous.<br />
One gigapixel corresponds to around 50 times<br />
the resolution of a handheld camera, for example. Yet<br />
the staff at Dr. Clauß Bild- und Datentechnik GmbH<br />
are not photographers; rather, they supply the technology<br />
that makes these sorts of photographs possible:<br />
high-resolution 360-degree recording systems.<br />
“Here, the expertise lies in the detail,” says Clauss.<br />
Placed on a tripod, the company’s panoramic<br />
heads direct the camera with which they are linked so<br />
that the object to be photographed is automatically<br />
scanned step by step. A gigapixel shot takes a few<br />
minutes on average, while multiple lighting stages<br />
or multispectral content can also be captured. Following<br />
this, software reassembles the countless individual<br />
images. This depth of detail is not visible to<br />
the naked eye. The potential applications are manifold<br />
and the systems much in demand: from virtual<br />
tours for the tourism industry, which can be viewed<br />
by means of VR headsets, to gigapixel and industry<br />
photography, to the digitisation of artworks. ➔<br />
TRENDING TOPICS
80<br />
Virtual Reality<br />
Panoramas and virtual tours / Established in 1996,<br />
the company from Zwönitz in Germany’s Erzgebirge<br />
region (Ore Mountains) is now one of the world<br />
leaders in its segment. The founder of the company,<br />
Ulrich Clauss, handed over the operational management<br />
to his son Hartmut a few years ago, but continues<br />
to run the development department himself.<br />
15 people work in the family-run company, which<br />
manufactures all the parts and components of its<br />
panoramic heads – in some cases even the camera –<br />
in-house, distributing them across the world.<br />
While the systems have already been in use<br />
among police forces and security services for some<br />
time – for example to create virtually explorable<br />
crime scenes, to secure clues and evidence photographically,<br />
or for the planning of deployments and<br />
escape routes – new approaches are also emerging,<br />
for example as part of the energy transition. Gigapixel<br />
photography can help to save time and costs<br />
in the maintenance of wind turbines, explains Hartmut<br />
Clauss. “Efficient inspections permit shorter<br />
test intervals and any material damage is recognised<br />
much more quickly.”<br />
IMAGES<br />
5<br />
Compatibility as standard:<br />
the shots generated by the<br />
panoramic heads can be viewed<br />
using any VR headset, for<br />
example the Oculus Rift or the<br />
Samsung Gear VR.<br />
6<br />
Extraordinary panoramas:<br />
gigapixel photography permits<br />
entirely new insights, for<br />
example into the burial chamber<br />
of Pharaoh Ramses VI in<br />
Egypt’s Valley of the Kings.<br />
7<br />
With its ‘Renaissance<br />
experience’, Leipzig’s Kunstkraftwerk<br />
has brought to life<br />
the treasures of the Uffizi<br />
Gallery in Florence by means<br />
of cutting-edge technology.<br />
150 of the most important<br />
paintings are on display.<br />
5<br />
6<br />
7<br />
Art you can touch / In the last few years, many<br />
museums and archives have also transitioned to digitising<br />
their treasures for eternity – and have thus also<br />
secured new sources of income. Digitised art offers<br />
young people in particular an entirely new way of approaching<br />
the subject area. At the beginning of 2018,<br />
for example, works from the Uffizi Gallery in Florence<br />
were brought to life in Leipzig’s Kunstkraftwerk. The<br />
panoramic heads from Zwönitz were involved here<br />
too. Alongside projections on the eight-metre-high<br />
walls, visitors were also able to use large touchscreens<br />
to delve into paintings by such artists as Sandro Botticelli,<br />
Caravaggio, Leonardo da Vinci, Raphael and<br />
Michelangelo, with options to view and zoom into individual<br />
paintings. The digitisation itself was initiated<br />
by Italian firm Centrica.<br />
If there’s a new record in gigapixel photography<br />
anywhere in the world, the Zwönitz-based company<br />
will likely be involved. And Hartmut Clauss is<br />
not stopping there: “Our VR technology is already being<br />
used in many new areas of application. We are continually<br />
working on the further development of our<br />
products – and thus also that of the entire industry.” ■<br />
FACTS // Location: Zwönitz / Year of foundation:<br />
1996 / Employees: 15 / CEO: Hartmut Clauss / Mission:<br />
To explore new virtual worlds with 360-degree cameras<br />
TRENDING TOPICS
81<br />
Index<br />
INDEX //<br />
PEOPLE<br />
A<br />
Adlassnigg, Fabio 69<br />
Assadollahi, Ramin 39<br />
B<br />
Balfour, Lady Kinvara 5, 43<br />
Baum, Alexandra 71<br />
Beck, Monika 64<br />
Berners-Lee, Sir Tim 43<br />
Bether, Carsten 35<br />
Böhringer, Martin 14, 16, 17<br />
Boos, Hans Christian 38<br />
Brand, Suse 71<br />
Brandenburg, Paul 19<br />
Bullinger-Hoffmann, Angelika 39<br />
C<br />
Claus, Sören 23<br />
Clauss, Hartmut 79, 80<br />
Clauss, Ulrich 80<br />
Clooney, George 35<br />
Curbach, Manfred 71<br />
F<br />
Feger, Karl-Otto 28<br />
Fettweis, Gerhard 19<br />
Fitzek, Frank 11<br />
Franke, Andreas 69<br />
Frenking, Stefanie 33<br />
Freysoldt, Matthias 35<br />
G<br />
Gadowski, Lukasz 20, 31<br />
Gerlach, Lutz 14, 16, 17<br />
Gerst, Alexander 75<br />
Ginzel, Beate 68<br />
Gläss, Rainer 18<br />
Grosa, Patrick 11<br />
H<br />
Haase, Robert 34<br />
Hillenbrand, Katja 18<br />
Hofstetter, Yvonne 40<br />
I<br />
Ittner, Andreas 62, 64<br />
J<br />
Janszky, Sven Gabor 44<br />
Jasper, Anna 58, 60<br />
Jäschke, Sandra 58<br />
Jentzsch, Christoph 64<br />
Jobs, Steve 31<br />
K<br />
Knie, Andreas 23<br />
Koederitz, Martina 3, 44<br />
L<br />
Lehner, Wolfgang 40<br />
Leischnig, Steffen 34<br />
Leitermann, Franziska 27, 28<br />
Lohrer, Artur 35<br />
M<br />
Maier, Robin 34<br />
Montag, Christian 9<br />
Möckel, Hendrik 34<br />
Musk, Elon 44<br />
N<br />
Nakamoto, Satoshi 62<br />
Nida-Rümelin, Julian 24<br />
Nyderle, Oliver 28<br />
P<br />
Pahl-Weber, Elke 68, 69<br />
Petsch, Tino 48, 49, 51<br />
Posselt, Thorsten 40<br />
R<br />
Reichelt, Dirk 55, 56<br />
Richter, Martin 69<br />
Ritter, Teresa 27, 28<br />
Rojas, Raúl57<br />
Rooke, Philip 31, 32, 33<br />
Rost, Thomas 60<br />
Rudolph, Sebastian 41<br />
S<br />
Scheeren, Ole 3, 43<br />
Schmid, Wilhelm 60<br />
Schumacher, Christoph 56<br />
Seifert, Joachim 11<br />
Siepmann, Markus 75<br />
Slusallek, Philipp 40<br />
Spiess, Matthias 31<br />
Stenzel, Lukas 34<br />
Streiter, Robin 22<br />
T<br />
Trautmann, Toralf 22, 23<br />
Tumasjan, Andranik 64<br />
U<br />
Unger, Ronny 34<br />
V<br />
Voit, Brigitte 19<br />
Vollmoeller, Thomas 73<br />
W<br />
Wagner, Tobias 69<br />
Wagner, Uwe 51<br />
Weger, Gesche 19<br />
Weibel, Peter 39<br />
Wijburg, Rutger 40<br />
Wilhelm-Mauch, Frank 38<br />
Wolf, Frank 14, 16, 17<br />
Z<br />
Zehl, Sven 55<br />
PLACES<br />
A<br />
Aachen11<br />
Annaberg-Buchholz 22, 23<br />
B<br />
Berlin 5, 11, 23, 43, 57, 68, 69<br />
Bruchsal20<br />
C<br />
Chemnitz 5, 16, 17, 18, 22, 23, 39,<br />
48, 49, 51, 62, 64<br />
Cologne 13, 17<br />
D<br />
Dresden 11, 17, 19, 22, 23, 27, 35,<br />
40, 41, 55, 56, 58, 64, 69, 71, 75<br />
E<br />
Erzgebirge (Ore Mountains)<br />
5, 18, 34, 58, 60, 78, 80<br />
F<br />
Florence77<br />
G<br />
Glashütte58<br />
Görlitz35<br />
Greensburg31<br />
H<br />
Hamburg69<br />
Hanover55<br />
K<br />
Karlsruhe39<br />
Kassel31<br />
Krupka31<br />
Kuala Lumpur 79<br />
L<br />
Las Vegas 31<br />
Legnica31<br />
Leipzig 19, 31, 32, 33, 34, 35,<br />
40, 44, 68, 69, 70, 71, 75, 80<br />
London17<br />
Los Angeles 38<br />
M<br />
Mainz64<br />
Meissen 58, 60<br />
Mittweida 62, 64<br />
Munich 24, 39, 40, 69<br />
N<br />
New York 5, 17, 71<br />
O<br />
Oelsnitz18<br />
Ore Mountains (Erzgebirge)<br />
5, 18, 34, 58, 60, 78, 80<br />
P<br />
Paris 6, 67<br />
S<br />
Saarbrücken 38, 40<br />
San Jose 51<br />
Schneeberg71<br />
Schöneck18<br />
Sehmatal34<br />
Silicon Valley 5, 17, 19, 33, 49, 50<br />
Stuttgart69<br />
T<br />
Tel Aviv 67<br />
U<br />
Ulm9<br />
V<br />
Vogtland18<br />
W<br />
Wolkenstein34<br />
Wuxi51<br />
Z<br />
Zwönitz80<br />
COMPANIES &<br />
INSTITUTIONS<br />
A<br />
Adesso70<br />
Adidas16<br />
Airbus23<br />
AiServe Technologies 70<br />
A. Lange & Söhne 60<br />
Amazon 31, 33<br />
Amt für Stadterneuerung und<br />
Wohnungsbauförderung Leipzig<br />
(Office for Urban Renewal) 68<br />
AOK Plus 34<br />
Apple 32, 35, 41<br />
Arago38<br />
AG Verbrauchs- & Medienanalyse 6<br />
B<br />
Baidu41<br />
Barkhausen-Institut19<br />
Baselabs17<br />
Beiersdorf28<br />
Bertelsmann Foundation 7<br />
Bitkom 6, 13, 27, 55, 56<br />
Blackberry35<br />
Blockchain Competence Center<br />
Mittweida 62<br />
BMW 22, 68<br />
Bosch 19, 55<br />
Brands4Friends31<br />
BSI (Federal Office for<br />
Information Security) 27<br />
C<br />
Capnamic Ventures 17<br />
ChargeX69<br />
CleverShuttle69<br />
Constellation Research 7<br />
Cortex75<br />
Cloud & Heat 27, 28<br />
D<br />
Dahlem Center for Machine<br />
Learning and Robotics 57<br />
Daimler20<br />
DFKI (German Research<br />
Center for Artificial Intelligence) 40<br />
Deutsche Telekom 11, 19<br />
Diginetmedia71<br />
Dr. Clauß Bild- und<br />
Datentechnik 79, 80<br />
Dresden-Concept19<br />
E<br />
Ebay31<br />
E.ventures17<br />
Exelonix71<br />
ExB Labs 39<br />
F<br />
Facebook 13, 16, 33<br />
Federal Office for<br />
Information Security (BSI) 27<br />
First Airline 71<br />
Fraunhofer IAO 7<br />
Fraunhofer Institute for Photonic<br />
Microsystems IPMS 64<br />
Fraunhofer Institute for Process<br />
Engineering and Packaging IVV 35<br />
Fraunhofer Center for International<br />
Management and Knowledge<br />
Economy IMW 40<br />
Freie Universität Berlin 57<br />
Future Mobility Incubator 69<br />
TRENDING TOPICS
82<br />
Index<br />
G<br />
Gartner 64<br />
German Federal Statistical Office 6<br />
German Research Center<br />
for Artificial Intelligence (DFKI) 40<br />
Gläserne Manufaktur Dresden 69<br />
Google 13, 33, 38, 41, 64<br />
GK Software 18<br />
H<br />
HHL Leipzig Graduate School of<br />
Management 31, 34, 35, 70<br />
HTW Dresden University of Applied<br />
Sciences 22, 23, 55<br />
I<br />
IBM 19, 38, 44, 64<br />
Infineon 40, 50, 55, 56<br />
Innovation Center Computer<br />
Assisted Surgery (ICCAS) 70<br />
Instagram 13<br />
Institute of Aerospace<br />
Engineering TU Dresden 75<br />
Institute of Artificial Intelligence<br />
TU Dresden 41<br />
Institute of Concrete Structures<br />
TU Dresden 71<br />
Institute of Processing Machines<br />
and Mobile Machines<br />
TU Dresden 35<br />
Intel 20, 38<br />
Intenta 17<br />
International Data Corporation 6<br />
IoCare 70<br />
Inrix 38<br />
IW German Economic Institute 13<br />
J<br />
Johannes Gutenberg University<br />
Mainz 64<br />
K<br />
Kiwigrid 35<br />
Kizoo Technology Capital 17<br />
L<br />
Leibniz Institute of Polymer<br />
Research (IPF) Dresden 19<br />
Leipzig University 39, 70<br />
Lieferheld 31<br />
LinkedIn 13, 16<br />
LSA 34<br />
Ludwig-Maximilians-Universität<br />
München (LMU Munich) 24<br />
M<br />
Massterly 23<br />
Medienpädagogischer<br />
Forschungsverbund Südwest 7<br />
Meissen Porcelain Manufactory 5<br />
Microsoft 38<br />
Mindance 34<br />
Mister Spex 31<br />
Mittweida University of Applied<br />
Sciences 62<br />
Møller-Mærsk 28<br />
N<br />
Naventik 22<br />
Nomos Glashütte 58<br />
O<br />
OECD 6<br />
P<br />
Packwise 19<br />
Phacon 34<br />
Pinterest 13<br />
Prudsys 17<br />
PwC 13<br />
R<br />
Roland Berger 6<br />
RWTH Aachen 11<br />
S<br />
Saarland University 38<br />
Sensape 35<br />
Siemens 16<br />
Skype 71<br />
Slack 16<br />
Slock.it 64<br />
Smart Infrastructure Hub 69<br />
Smart Rail Connectivity Campus 22<br />
Smart Systems Hub 11<br />
Snapchat 13<br />
SpinLab 34<br />
Spredfast 13<br />
Spreadshirt 30, 31, 32, 33<br />
Staffbase 14, 17<br />
StudiVZ 31<br />
SQS 35<br />
T<br />
Telegram 13<br />
Tencent 13, 41<br />
Teramark Technologies 40<br />
Tesco 32, 33<br />
Tex-lock 71<br />
Threema 13<br />
Tilia 69<br />
T-Systems Multimedia<br />
Solutions 16, 28<br />
TU Berlin 68<br />
TU Chemnitz 22, 39<br />
TU Dresden 11, 17, 19, 39, 40,<br />
41, 71, 75<br />
Twitter 13, 16<br />
U<br />
Ulm University 9<br />
Unger Kabel-Konfektionstechnik 34<br />
V<br />
VNG ViertelEnergie 69<br />
Viessmann 16<br />
Volkswagen 38, 69<br />
Volocopter 20, 23<br />
W<br />
Watttron 35<br />
Wendt & Kühn 60<br />
WhatsApp 13, 71<br />
World Economic Forum 13<br />
WZB Berlin<br />
Social Science Center 23<br />
X<br />
Xing 73<br />
Y<br />
YouTube 13<br />
Z<br />
ZenCity 67<br />
ZKM Center for Art and Media<br />
Karlsruhe 39<br />
2b Ahead ThinkTank 44<br />
3D-Micromac AG 48, 49<br />
5G Energy Hub 11<br />
5G Lab 11, 17, 19<br />
IMPRINT<br />
Publisher<br />
Special <strong>Trending</strong> <strong>Topics</strong>,<br />
Frankfurter Allgemeine Zeitung,<br />
© Frankfurter Allgemeine Zeitung GmbH 2018<br />
Publishing house<br />
Frankfurter Allgemeine Zeitung GmbH,<br />
Hellerhofstraße 2 – 4, 60327 Frankfurt am Main,<br />
the service address for the responsible parties and<br />
authorised representatives mentioned in the imprint.<br />
Management board<br />
Thomas Lindner (CEO), Volker Breid<br />
Responsible for advertising: Ingo Müller;<br />
for advertising production: Andreas Gierth<br />
Project management<br />
F.A.Z. Media Solutions Manufaktur,<br />
Philipp T. Meyer<br />
Editorial concept and design<br />
FAZIT Communication GmbH,<br />
Frankenallee 71 – 81, 60327 Frankfurt<br />
Editorial team<br />
Christina Lynn Dier (lead editor),<br />
Stefanie Hutschenreuter, Boris Karkowski, Benjamin<br />
Kleemann-von Gersum, Klaus Lüber, Doreen Reinhard,<br />
Judith Reker, Sabine Simon, Juliane Streicher,<br />
Guido Walter, Christiane Zimmer<br />
Creative direction<br />
Anita Mrusek<br />
Printing<br />
Westdeutsche Verlags- und Druckerei GmbH<br />
Cooperation<br />
The special issue <strong>Trending</strong> <strong>Topics</strong> was created in cooperation<br />
with the Free State of Saxony, the Saxon State Chancellery,<br />
and coordinated by Ketchum Pleon GmbH, Dresden.<br />
Photo and illustration credits<br />
p. 1 Lennart Gäbel | pp. 4 – 5 ESA/S. Corvaja, Gene Glover,<br />
Volocopter, Joachim Baldauf, Thomas Meyer, Franziska Rieder,<br />
Alex Bramall | pp. 6 – 7 nadla/Getty Images | p. 10 RoseStudio/<br />
shutterstock | pp. 14 – 17 Gene Glover | pp. 18 – 19 Gene Glover,<br />
Micas, TU Dresden, Amac Garbe, Ronald Bonss, Dipat | pp. 20 – 21<br />
Volocopter | pp. 22 – 23 HTW Dresden/Peter Sebb, Anne Schwerin<br />
| p. 26 iStock | p. 28 Brandon Laufenberg/iStock | pp. 30 – 33<br />
Spreadshirt | pp. 34 – 35 André Gottschalk | pp. 36 – 37 agsandrew/shutterstock<br />
| p. 39 Arvid Müller, Onuk, Michael Bader |<br />
p. 40 TU Dresden, Infineon, Heimo Aga, Fraunhofer IMW, Uwe<br />
Bellhäuser | p. 41 TU Dresden | p. 42 Alex Bramall | p. 43 Iwan<br />
Baan | p. 44 IBM Deutschland, Roman Walczyna | pp. 47 – 51<br />
Thomas Meyer | p. 54 Infineon | p. 55 HTW Dresden/Peter Sebb |<br />
p. 59 Nomos Glashütte | p. 60 Wendt & Kühn, Meissen/Klaus<br />
Tänzer | p. 63 buffaloboy/shutterstock | p. 64 slock.it | p. 66 Prasit<br />
photo/Getty Images | pp. 68 – 69 Steven Lüdtke, Kai-Uwe Knoth |<br />
pp. 70 – 71 Anje Jager | p. 74 ESA/S. Corvaja | p. 75 NASA/Getty<br />
Images | pp. 76 – 77 Imagno/Getty Images | pp. 78 – 79 Gene<br />
Glover | p. 80 Gene Glover, Salma Eldardiry, dpa<br />
TRENDING TOPICS
Modern Opulence<br />
C R A F T S M A N S H I P
FEEL THE BEAT OF INNOVATION.<br />
CURIOSITY AND THE URGE TO EXPERIMENT ARE PART OF THE SAXON<br />
DNA Dreams become ideas, which creative individuals share and spread. Like<br />
the researchers at Jymmin, whose unique blend of exercise and music has been<br />
proven to deliver feelings of happiness and successful therapy outcomes among<br />
professional athletes and rehab patients alike. With a total of 14 universities<br />
and some 50 non-university research institutes, the region is notable for worldchanging<br />
innovation and a vibrant start-up landscape. To discover the full range<br />
of perspectives and opportunities that Saxony offers, visit:<br />
www.simply-saxony.com