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Smart Industry 2/2018

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<strong>Smart</strong> Lifestyle healthcare<br />

Health Care<br />

A Shot OF IoT<br />

The value of the IoT health-care sector is set to surpass $136<br />

billion by 2021. As the prospect of truly connected health care<br />

becomes a reality, which digital services should hospitals<br />

be looking to adopt to better serve patients – and are they prepared<br />

for the impact on existing networks and systems?<br />

n By Nicole Hill<br />

Care providers are under<br />

pressure to deliver high<br />

standards of care to larger<br />

volumes of patients – at a<br />

time when many health-care services<br />

across the world are being squeezed<br />

financially. Patients expect rapid diagnosis<br />

and, increasingly, access to<br />

health services even while outside<br />

hospital or clinical boundaries. This<br />

is made possible through the widespread<br />

use of mobile devices and<br />

wearable health tech which can provide<br />

on-demand feedback on condition<br />

or fitness. So, how can clinicians<br />

do more, for less money, without the<br />

introduction of thousands of extra<br />

staff? Technology holds part of the<br />

answer.<br />

Industries such as manufacturing,<br />

hospitality, and the public sector are<br />

already embracing greater digitization<br />

and automation – whether this is<br />

connecting status sensors to machinery<br />

for automatic maintenance scheduling<br />

or meeting day-to-day personal<br />

requests through an AI chatbot. With<br />

Nicole Hill<br />

is director of the<br />

Healthcare Sector<br />

at Alcatel-Lucent<br />

Enterprise<br />

a fully connected approach and a resilient,<br />

scalable backbone – key for<br />

critical health monitoring applications<br />

– health care can start to exploit<br />

real digital transformation, driving<br />

new efficiencies and improving patient<br />

health outcomes.<br />

More digitization,<br />

more data<br />

As the cost of deploying IoT devices<br />

continues to fall, hospitals are increasingly<br />

able to connect different areas<br />

of the health-care ecosystem, linking<br />

together previously isolated systems<br />

and siloed data.<br />

Devices as varied as pacemakers and<br />

ventilators to insulin pumps now<br />

have some form of connectivity, while<br />

wearable health and fitness tracking<br />

devices are also generating large<br />

amounts of data. This presents an<br />

opportunity for hospitals to harness<br />

data for greater accuracy in diagnosis,<br />

treatment delivery, and further<br />

personalization of the patient experience.<br />

This digital transformation of health<br />

care doesn’t stop at simply connecting<br />

existing devices. Many hospitals<br />

are digitizing existing patient records<br />

and other paper-based documentation<br />

as part of a wider push towards<br />

improving workflows by creating a<br />

“paperless hospital.”<br />

But all these digital transformation efforts<br />

can reap many more health-care<br />

benefits. All this data can not just be<br />

processed but analyzed to generate<br />

valuable patient and diagnosis insights<br />

– another job we can turn to<br />

technology for.<br />

AI and automation are<br />

easing staff workloads<br />

Once portrayed as a futuristic technology,<br />

artificial intelligence is redrawing<br />

the way hospital staff generate,<br />

compile, and action medical records<br />

and other health data. By automating<br />

generic or recurring tasks, AI will<br />

help rescue clinicians from excess<br />

“red tape,” freeing more time to spend<br />

with patients.<br />

Advanced AI solutions for the healthcare<br />

sector are making their way into<br />

hospitals and delivering broad benefits<br />

for clinicians and patients alike:<br />

• In the UK, the National Health Service<br />

has collaborated with Google<br />

DeepMind Streams, an analysis and<br />

diagnosis application for acute kidney<br />

injury that will lay the groundwork<br />

for a fully AI-powered solution.<br />

• An AI-powered virtual nurse is being<br />

trialed in the US and UK, allowing<br />

patients to check in and report<br />

any symptoms from their conditions<br />

that will then be shared with<br />

doctors for a follow-up video appointment.<br />

64

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