The Business Travel Magazine April/May 2019



meet the winner

Martin Hayes-Gleave

Clarity’s Martin Hayes-Gleave was named MICE Manager of the Year

at The Business Travel People Awards 2018

How did it feel to be

named MICE Manager

of the Year at the


It was a real shock to

hear my name read out!

It was such a surprise

and honour to be nominated, so a win was

completely unexpected.

Tell us about your role and the work

you’ve done that clinched the award.

Working in the MICE business, there's

always plenty to do. Not only does my role

involve managing the team, but I also deal

directly with clients helping to find suitable

venues, manage the event logistics and

working with creative directors to bring

events to life.

What do you particularly enjoy about

your role in the industry?

I love that this role challenges me as I'm

not the kind of person that likes to do the

same thing over and over again. Being part

of the MICE sector means there's plenty of

variety in the work we do. I also enjoy

working not just with my own

team, but with the wider

Clarity business.

What do you think of

The Business Travel

People Awards and

of the winners event

in particular?

It was a spectacular

afternoon, not just for

me but for Clarity as a

whole as we scooped four

awards in total. The event

isn't my usual scene, but the

whole experience was quite humbling. And

the awards are a great way of recognising

the hard work of the people who are often

behind the scenes, rather than the suppliers

and agencies themselves.

The Business

Travel People Awards

recognise outstanding

individuals and teams across

all aspects of the supplier

element of corporate travel.

This year’s award winners

will be announced on

Friday 24th May

What impact do you think winning an

award will have on your career?

Having been nominated by my colleagues

for the award, it has made me feel

really valued and definitely gave

me a confidence boost.

Winning the award has

given me an opportunity

to shine within the

business and get my

name out there in the

wider industry.

What do you think

are the industry’s

biggest challenges?

I think there are a number

of challenges ahead such as

budget constraints. And of course

with the uncertainty of Brexit we have

plenty to prepare for as we book a number

of our meetings and events in Europe. It's a

challenge, but it's one we are absolutely

ready to take it on!


Members of The Business Travel People

Awards team recently visited the University of

Greenwich to talk to travel and tourism

students about the business travel and events

industry. The event follows last year's

commitment to promoting the industry as an

exciting career path for today's students, who

had the opportunity to pick the brains of

some industry veterans. As part of the

continuing collaboration some of the students

will attend this year's awards ceremony in

London this May.


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