WIR 01/2019 [EN]

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From left to right Dr. Günter Tik, Dr. Fredmund Malik and Dr. Ottokar Strobich The three musketeers take their leave Courage, loyalty, reliability, friendship and charm are the virtues of the musketeers. The departure of the long-serving members of the Doppelmayr Group’s supervisory board, Dr. Fredmund Malik, Dr. Günter Tik and Dr. Ottokar Strobich, marks the end of an era for three personalities of this ilk at the home of the leading ropeway expert. They made a huge contribution to safeguarding the future of the company. And they were always the driving force, providing the courage for technical and organizational innovation and acting as a bulwark for operational management in turbulent times. Dr. Fredmund Malik Back in the 1970s, Fredmund Malik was managing director of Bergbahnen Diedamskopf Au-Schoppernau (AUT). During this period, he focused his efforts on the modernization and expansion of the ski area, which gave him a deep insight into the ropeway business and its markets at an early stage. From 1996 onward, he was chairman of the AMD foundation board, chairman of the supervisory board of Doppelmayr Seilbahnen GmbH and subsequently chairman of the supervisory board of Doppelmayr Holding AG as well as chairman of the board of directors of Ropetrans AG. With his innovative management methods, Fredmund Malik was instrumental in driving forward the development of corporate strategy. The success of the company and securing its market position were always his overriding goals. It was in no small part due to his contribution that Doppelmayr/Garaventa was able to expand its technology and market leadership and open up new market segments. Dr. Ottokar Strobich When Doppelmayr was considering the fiscal optimization of its corporate structure, Artur Doppelmayr appointed Ottokar Strobich as an adviser. The public accountant was considered to be an expert in tax law in Austria, where he earned himself the reputation as being a financial law wizard. He was always called upon to give advice when fundamental decisions regarding corporate policy had to be made. The clear structure achieved with his help brought the company group not only financial but also legal and organizational benefits. As a result, the various supervisory board committees gained an in-depth understanding of market conditions. Ottokar Strobich was appointed as successor to Fredmund Malik on the supervisory board of Doppelmayr Holding AG in 2006 and held the post of chairman until stepping down in 2<strong>01</strong>8. Dr. Günter Tik Günter Tik contributed valuable know-how to the Group. He was appointed to the supervisory board of Doppelmayr Holding AG in 1994 on the recommendation of Ottokar Strobich. Doppelmayr/Garaventa also benefited greatly from his management experience in large industrial corporations and his knowledge of modern accounting and IT-assisted controlling. He achieved a change in prioritization at the level of top management and drove forward policies aimed at securing the future by means of adequate self-financing. This led to successful innovations as well as rationalization of the production chain and a wide-ranging standardization of products. As a consequence, there was a dramatic increase in productivity, which was partly attributable to the introduction of the Doppelmayr modular design principle. Doppelmayr/Garaventa wishes to thank Dr. Fredmund Malik, Dr. Ottokar Strobich and Dr. Günter Tik for their untiring commitment to maintaining and securing the future of the Group. They stand as an example and a benchmark for integrity, loyalty and professionalism. These values, which they brought to life, will continue to accompany the company and its employees in the future.
Customer Support 31 Ordering spare parts made easy with the Ropeway Assistant Doppelmayr has developed a new service tool to make the process of ordering spare parts faster and simpler. Ropeway Assistant – Electronic spare parts catalog – Online ordering through the Doppelmayr website – Mobile application – Password-protected login – For D-Line and 3S installations Doppelmayr’s Ropeway Assistant gives customers a convenient, time-saving and individual means of ordering spare parts for D-Line and 3S ropeway installations. The new tool is akin to an online shop. Access is via the customer support section on the Doppelmayr website. The emphasis was placed on simple access and fast page loading when developing the electronic spare parts catalog. That’s why online orders can also be placed from the top station using a mobile device, such as a cell phone or tablet. Easy to use This is how it works: After logging into the service section of the Doppelmayr website using a password, the customer is shown all his or her D-Line and 3S installations under the menu item “Ropeway Assistant”. The next step is to select the lift for which tools or spare parts are required. The Ropeway Assistant automatically identifi es which parts belong to the respective installation. Navigation to the required part is drastically shortened as the article selection is already subdivided into equipment groups such as drive station, line or carrier. The designation, ID number and a drawing are stored for each component. The user can now select the required spare part and place it in the shopping cart – as a helpful piece of additional information, the system shows the number of components installed, which enables the user to check whether the quantity ordered is correct at the same time. Once the required items have been confi rmed, the order and the stored information selected such as delivery and billing address go straight to the relevant subsidiary or to Wolfurt, where they are processed. The rest of the ordering process remains unchanged, and the order history can be traced at any time. Ropeway Assistant available globally The Ropeway Assistant gives customers a faster way to fi nd out the exact spare part needed – a huge reduction in the work involved for both the customer and the team who handle order inquiries at Doppelmayr. The Ropeway Assistant is being rolled out internationally and new installations are added on a continuous basis. Local organizations are currently presenting the tool to customers. In addition, there is one person to contact for each country, who is available to answer any questions. With the Ropeway Assistant, Doppelmayr is offering a new digital service that makes work considerably easier for customers – in line with the concept of the SMART Ropeway. Further information can be found online:
Page 1 and 2: The Customer Magazine of the Doppel
Page 3 and 4: Foreword 3 Comfort without compromi
Page 5 and 6: Facts & Figures 5 Employees Worldwi
Page 7 and 8: No barriers to reaching your destin
Page 9 and 10: All aboard and enjoy the ride 9 Rop
Page 11 and 12: D-Line comfort package for Leogang
Page 13 and 14: Projekte International First D-Line
Page 15 and 16: International Projects 15 The next
Page 17 and 18: International Projects 17 The first
Page 19 and 20: The world’s biggest aerial tram w
Page 21 and 22: International Projects 21 Modernize
Page 23 and 24: International Projects 23 Two innov
Page 25 and 26: International Projects 25 Barrier-f
Page 27 and 28: News from Around the World 27 Const
Page 29: Doppelmayr/Garaventa Group 29 WIR.
Page 33 and 34: In Brief 33 Sharing ideas across bo
Page 35 and 36: In Brief 35 Symbol of Austria Garav

WIR 01/2019 [EN]

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