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CLTA newsletter May 2019

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<strong>CLTA</strong> NEWSLETTER<br />

partners to provide more opportunities for Chinese<br />

language learners and teachers at all level of<br />

education.<br />

We have developed an activity plan which sets out to<br />

establish new courses in Chinese, creating new<br />

second language acquisition materials, training<br />

Chinese teachers and developing new curricula,<br />

developing textbook and teaching resource center,<br />

and promoting teaching credential programs. Major<br />

activities include Mandarin courses, teacher training<br />

programs, Chinese Language Bridge Cup Contests<br />

for K-12 Students, Chinese Bridge-Chinese<br />

Proficiency Competition for College Students,<br />

Summer Camps, seminars/conferences, community<br />

activities, and cultural events. SF State sees the CI as<br />

one of the important strategic opportunities to<br />

enhance its Chinese language learning and<br />

instruction, reach out to and serve the communities in<br />

Northern California and beyond, contribute to its goal<br />

of internationalization.<br />

Appointment Type<br />

Temporary CSUEU position: Position to end on or<br />

before December 31, <strong>2019</strong>. Permanent status may<br />

be earned in this position if it is renewed for four<br />

years without a break in service in accordance with<br />

collective bargaining agreement provisions.<br />

Time Base: Full-Time (1.0)<br />

Work Schedule: Monday through Friday; 8:00 AM to<br />

5:00 PM<br />

Anticipated Hiring Range<br />

$4,300.00 to $4,500.00 per month ($51,600.00 to<br />

$54,000.00 annually)<br />

Salary is commensurate with experience.<br />

Position Summary<br />

Under the direct supervision of the Confucius Institute<br />

(CI) Director, the Program Coordinator provides<br />

complex administrative support to the Director and<br />

manages customer functions for CI, including general<br />

oversight of CI operations, facilities, and telephone<br />

and email inquiries. The incumbent is responsible for<br />

knowledge, interpretation and implementation of SF<br />

State and California State University (CSU) operating<br />

and administrative policies and procedures; and<br />

providing assistance in the planning and<br />

implementation of the programs, workshops, and<br />

activities of CI. The incumbent provides extensive<br />

budgetary analysis, financial planning, human<br />

resources support, administrative reports and account<br />

management for CI, in cooperation with visiting<br />

scholars and supporting the Division of International<br />

Education (DoIE). The incumbent works directly with<br />

faculty and students and assists the Director in<br />

54<br />

supervising student staff. The incumbent supports the<br />

Director in performing a variety of administrative and<br />

technical support in financial management, office<br />

operation, and CI program design and coordination;<br />

completing travel forms, reimbursement requests,<br />

budget and expenditure reports; promoting programs<br />

such as Summer Camp in China for American<br />

Students and the Summer Institute for local Chinese<br />

language teachers; and organizing Chinese language<br />

programs and cultural activities, and outreach<br />

services in communities. The incumbent is<br />

responsible for other duties as assigned by the CI<br />

director, and assisting DoIE in administrative support,<br />

educational exchange programs, student service, and<br />

bilingual (English and Chinese) service.<br />

Position Information<br />

Confucius Institute Support and Customer Service<br />

– Responsible for office customers service for CI,<br />

including answering telephones, managing general<br />

correspondence, and hours of operation.<br />

– Respond to routine inquires, take messages and/or<br />

refer inquires as appropriate.<br />

– Develop and maintain CI operational calendar and<br />

hours of operation.<br />

– Develop, receive, review, and track program and<br />

event assessment forms from CI activities.<br />

– Serve as the primary contact for all CI related<br />

requests and inquiries, such as requests for Chinese<br />

classes, presentations, training workshops, Chinese<br />

cultural events, Chinese proficiency tests, and<br />

Confucius Institute Scholarships and Chinese Bridge<br />

programs.<br />

– Manage requests and distribution of outreach and<br />

materials, including event news and announcements<br />

on website. Refer visitors with inquiries to the<br />

appropriate office.<br />

Administrative Coordination<br />

– Support CI Director and team members.<br />

– Responsible for ordering supplies.<br />

– Maintain CI budget and expenditures.<br />

– Responsible for coordinating Director and team<br />

members’ travel arrangements and completing travel<br />

claims.<br />

– Recruit, hire, and train student staff, including the<br />

creation and maintenance of accurate training<br />

materials.<br />

– Inform and assist CI team members with CSU and<br />

SFSU travel, budget, and approval protocol.<br />

– Maintain budget request processes and protocol.<br />

– Assist in the completion of Year-End reports in<br />

collaboration with CI Director.<br />

– Contact appropriate campus departments to resolve

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