The Business Travel Magazine Aug/Sept 2019

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PAYMENTS & EXPENSES We have single digits of clients who have got their head around the whole payments and expenses piece. We still come across companies doing expenses on Excel spreadsheets” the next three years virtual cards will be our biggest product.” MasterCard is more optimistic and predicts 30% year-on-year growth of virtual cards. Spelman believes usage to date has been with non-frequent travellers such as contractors and part-time employees, who wouldn’t be eligible for a corporate credit card. “It means that they can pre-pay for hotels,” says Spelman. “Corporates also issue them off a central account to keep better control of costs which has the knockon benefit to improve compliance.” The future of cash Spelman predicts that, ultimately, cash will disappear and that while a physical card will continue to be convenient, they will also disappear in the long run. “The winner will be the virtual card,” he says. The growth in Apple Pay and WeChat testifies to the fact that consumers no longer want to, or need to, carry a wallet full of credit cards. John Vasili, Head of Global Sales at Conferma, concurs, citing misuse and fraud, and the cost to print and manage physical card programmes as significantly reducing the appetite for both the issuer and customer to continue with physical cards. He also believes there is another driver to grow the market for virtual cards – mobile enablement. Virtual cards linked to Apple and Google wallets is being delivered today, which removes the requirements for physical cards for on-the-go corporate spend. Disruptors such as Alipay and WeChat moving in to the corporate pay arena supports the case for the transition to virtual cards with mobile contactless and NFC enablement. It hasn’t stopped Conferma Pay joining forces with mid- and back-office technology provider Procon Solutions to offer corporates a fully automated virtual payment solution to streamline invoicing processes and remove manual intervention. The news, announced in July, is available to clients across EMEA and the APAC region. TMCs are comfortable switching over to a virtual card and are big users of virtual technology. And corporates more and more so as some will not realise they are even using a virtual card as it comes out of a central account and they will only see it as a transaction. Expense management Despite the enormous dynamism in the marketplace, expense management is still in its infancy with corporates, according to Dave Bishop, Commercial Director at travel management company Gray Dawes. “We have single digits of clients who have got their head around the whole payments and expenses piece,” he says. “We still come across companies with paper expenses, ExCel spreadsheets and invoices stapled together in an envelope.” Needing to deliver something that’s easy to use and saves travellers’ time, Gray Dawes offers the Certify expense tool to clients, which allows mobile receipt capture by photo (thanks to optical character recognition – OCR) to the Certify app and then autofills expense entries into an expense report to review and submit. It also allows faster reimbursement and insightful reports on T&E spend. Meanwhile, expense management specialists are upping the ante when it comes to the sort of analytics functionality they provide customers. Traveldoo, for example, introduced Insight this summer, a platform it claims is “one of the most sophisticated and dynamic business intelligence modules on the market”. Users can search over 100 KPIs on the platform and filter and drill-down into data visualisations to identify trends and patterns. “Our clients are very excited about this new product feature,” says Traveldoo analyst Suganya Sivasubramanian. “Unlike most other products on the market which have static reporting and clunky functionality which require analytics experts to delve into the data, Insight has been designed to be flexible, usable and dynamic.” 42 THEBUSINESSTRAVELMAG.COM
Your Travel Payment Company Taking care of payment Our business is your business travel payment. As a multi-award winning business travel payment specialist, we are the experts. Our customised products and solutions save time and money for over 50,000 companies worldwide. We focus on payment so that you can focus on the journey of your traveller. 01 02 03 BEFORE TRAVEL SOLUTIONS DURING TRAVEL SOLUTIONS AFTER TRAVEL SOLUTIONS Lodge Account A.I.D.A Virtual Cards Multiple GDS integration Worldwide acceptance Category blocking Multi-award winning Corporate Card available in multiple currencies Real-time changes to limits and cash access 24/7 customer support Direct integration with the leading expense management solutions and accountings systems Unique data capture with unrivaled matching capabilities 30 years in business travel TRAVEL AGENTS that we work with STAFF MEMBERS that we employ globally TRANSACTIONS processed in 2017 CUSTOMERS we have worldwide COUNTRIES AirPlus solutions 400+ 1,300+ 182m+ 50,000+ 60 +44 (0) 20 8994 4725 London @ AirPlus .com AirPlus .com
Page 1: 77 August/September 2019 LOUD AND C
Page 4 and 5: Travel and Events Implementing a bu
Page 6 and 7: ARRIVALS OPENING SHOTS Eye-catching
Page 8 and 9: ARRIVALS EVERYONE'S TALKING ABOUT..
Page 11 and 12: ARRIVALS THE KNOWLEDGE How to manag
Page 14 and 15: ARRIVALS EVENT REPORT BTA Conferenc
Page 16 and 17: The 2019 TECH HOTLIST summer sizzle
Page 18 and 19: XXXXX The 2019 TECH HOTLIST summer
Page 20 and 21: XXXXX The 2019 TECH HOTLIST summer
Page 22 and 23: EVENT PREVIEW The Business Travel C
Page 24 and 25: EVENT PREVIEW TBTC'19 EXHIBITORS HE
Page 26 and 27: awards meet the winner Colin Harvey
Page 28 and 29: THE CONVERSATION Chief Executive Of
Page 30 and 31: UK hotel groUps Right at hoMe The U
Page 32 and 33: UK hotel groUps The ongoing uncerta
Page 34 and 35: UK hotel groUps [ WHO OFFERS WHAT ]
Page 36 and 37: GALLERY The Business Travel People
Page 38 and 39: TECHNOLOGY [ Delays and disruption
Page 40 and 41: PAYMENTS & EXPENSES On the MONEY Pa
Page 44 and 45: Visa, everywhere your corporate Vis
Page 46 and 47: PAYMENTS & EXPENSES direct consump
Page 48 and 49: TALKING TRAVEL Living legend SIR TR
Page 50 and 51: Upcoming destination, Iguazu Discov
Page 52 and 53: THE REVIEW T H E L O W D O W N IN B
Page 54 and 55: THE REVIEW I N T H E A I R Virgin a
Page 56 and 57: THE REVIEW R O O M R E P O R T LIVE
Page 58 and 59: THE REVIEW O N T H E G R O U N D Tr
Page 60 and 61: THE REVIEW O N T H E M O V E EVENTS
Page 62 and 63: ADVERTISEMENT FEATURE BEST OF BOTH
Page 64 and 65: SMEs / Introduction Big IDEAS Are t
Page 66 and 67: SMEs / Introduction expectations o
Page 68 and 69: SMEs / The TMC conundrum Getting TO
Page 70 and 71: SMEs / The TMC conundrum models wh
Page 72 and 73: SMEs / The TMC conundrum Darryl Mc
Page 74: SMEs / Back to basics the importanc
Page 77 and 78: Spend management / SMEs SAVE the pe
Page 80 and 81: SMEs / Spend management Even if a b
Page 82 and 83: SMEs / Six of the best Six of the b
Page 84 and 85: SMEs / Data Cash flow CONCERNS Mana
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The Business Travel Magazine Aug/Sept 2019

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