The Business Travel Magazine Aug/Sept 2019

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ADVERTISEMENT FEATURE BEST OF BOTH WORLDS Wings Travel Management gives SME clients dedicated local servicing backed by global travel risk management support Managing a travel programme within an SME company can often be a juggling act of balancing the day-to-day requirements of your travellers with compliance, whilst seeking out the best value. Often missed or overlooked is planning a strategy for travel risk management. Yet traveller safety is just as important for an SME as a large corporate. Wings Travel Management has wholly owned operations around the globe – from London, Lagos and Luanda to Dubai, Durban and Damman – and the TMC’s staff are experts in handling complex travel, logistics and traveller safety for corporates of all sizes in the finance, construction, security, energy and marine sectors, particularly those travelling to high-risk destinations. Notably at Wings’ office in London, staff are also experts in looking after the travel needs of SMEs as some 60 per cent of customers have an annual business travel spend of up to £1million. “Our UK-based SME clients have the best of both worlds as they receive local, personal and dedicated offline service from their Wings travel consultant, backed by the capabilities and risk management expertise of a leading independent global TMC,” says Colin Goldney, Managing Director UK, Europe & Russia, Wings Travel Management. “As part of an SME’s duty of care as an employer, it’s vital that they can locate their travelling employees quickly in an emergency and that they have access to immediate assistance,” he added. “Most SMEs don’t have the resources in-house to handle traveller safety and risk management, so they rely on us to provide this critical support. Our services and expertise in this respect are especially suited to SMEs due to the menu of options and flexible pricing we can provide.” But travel risk management isn’t the only advantage SMEs gain from working with Wings. Because the TMC owns all its operations globally, this means it operates off a single GDS technology platform as well as a proprietary front/mid-end reservations system TMA (Travel Management Application). “Most other TMCs do not own their own operations in high-risk markets such as Nigeria and Angola; they use partner agencies or franchisees. But the difference at Wings is that we own and manage all of our global operations,” explains Goldney. “This means that our clients – whether UK-based SME or large multinational corporate – not only benefit from consistent technology and servicing across our standardised global operational platform, but in times of emergency, our teams can access travel records regardless of where or when the reservation was made and provide support immediately.” www.wings.travel infouk@wings.travel @WingsTravelMgmt
Small companies might not have the spending power of multinationals, but that doesn't mean suppliers and TMCs aren't interested in their business. Find out more in our guide to... travel management for SMEs Introduction, 64-66 / The TMC conundrum, 68-72 Back to basics: travel policy, 74 / Spend management, 76-80 Six of the best: digital banks, 82 / Data, 84 THEBUSINESSTRAVELMAG.com 63
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77 August/September 2019 LOUD AND C
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Travel and Events Implementing a bu
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ARRIVALS OPENING SHOTS Eye-catching
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ARRIVALS EVERYONE'S TALKING ABOUT..
Page 11 and 12: ARRIVALS THE KNOWLEDGE How to manag
Page 14 and 15: ARRIVALS EVENT REPORT BTA Conferenc
Page 16 and 17: The 2019 TECH HOTLIST summer sizzle
Page 18 and 19: XXXXX The 2019 TECH HOTLIST summer
Page 20 and 21: XXXXX The 2019 TECH HOTLIST summer
Page 22 and 23: EVENT PREVIEW The Business Travel C
Page 24 and 25: EVENT PREVIEW TBTC'19 EXHIBITORS HE
Page 26 and 27: awards meet the winner Colin Harvey
Page 28 and 29: THE CONVERSATION Chief Executive Of
Page 30 and 31: UK hotel groUps Right at hoMe The U
Page 32 and 33: UK hotel groUps The ongoing uncerta
Page 34 and 35: UK hotel groUps [ WHO OFFERS WHAT ]
Page 36 and 37: GALLERY The Business Travel People
Page 38 and 39: TECHNOLOGY [ Delays and disruption
Page 40 and 41: PAYMENTS & EXPENSES On the MONEY Pa
Page 42 and 43: PAYMENTS & EXPENSES We have single
Page 44 and 45: Visa, everywhere your corporate Vis
Page 46 and 47: PAYMENTS & EXPENSES direct consump
Page 48 and 49: TALKING TRAVEL Living legend SIR TR
Page 50 and 51: Upcoming destination, Iguazu Discov
Page 52 and 53: THE REVIEW T H E L O W D O W N IN B
Page 54 and 55: THE REVIEW I N T H E A I R Virgin a
Page 56 and 57: THE REVIEW R O O M R E P O R T LIVE
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Page 60 and 61: THE REVIEW O N T H E M O V E EVENTS
Page 64 and 65: SMEs / Introduction Big IDEAS Are t
Page 66 and 67: SMEs / Introduction expectations o
Page 68 and 69: SMEs / The TMC conundrum Getting TO
Page 70 and 71: SMEs / The TMC conundrum models wh
Page 72 and 73: SMEs / The TMC conundrum Darryl Mc
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Page 77 and 78: Spend management / SMEs SAVE the pe
Page 80 and 81: SMEs / Spend management Even if a b
Page 82 and 83: SMEs / Six of the best Six of the b
Page 84 and 85: SMEs / Data Cash flow CONCERNS Mana
Page 86 and 87: DEPARTURES The best new... Gadgets
Page 88 and 89: BECAUSE GOOD CONNECTIONS ALWAYS HEL
Page 90 and 91: GALLERY Avis Budget UK at Henley Ro
Page 92 and 93: DEPARTURES Focus on... East Africa
Page 94 and 95: DEPARTURES Factfile: East Africa FL
Page 96 and 97: DEPARTURES Reality check HOTEL: DAK
Page 98 and 99: DEPARTURES The final word Nowt bett
Page 100: The FREE event for buyers and arran
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The Business Travel Magazine Aug/Sept 2019

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