Creative HEAD Ireland September/October 2019
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€7.50 SEPTEMBER/OCTOBER <strong>2019</strong><br />
IRELAND<br />
Shine on<br />
NEW SEASON SENSATIONS
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
GLOW<br />
your own way<br />
GIVE YOUR CLIENTS THE<br />
TRANSLUCENT, NATURAL-LOOKING<br />
COLOUR RESULTS THEY HAVE<br />
BEEN WAITING FOR –<br />
MEET MAJIREL GLOW BY<br />
L’ORÉAL PROFESSIONNEL…
GLOW<br />
get them<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
CREATIVE COLOUR ISN’T FOR EVERYONE. HOW CAN YOU TEMPT THE COLOUR CAUTIOUS?<br />
IT’S WHAT MOST colour clients come in seeking – an elevated or perfected<br />
version of themselves rather than a complete change-up. Natural-looking hair is<br />
a colour result often requested by salon clients. Whether they’re looking for grey<br />
coverage, tonal shifts or an ultra-shiny finish that makes hair look healthier than<br />
ever, clients often just want to look like themselves… but better.<br />
Women who have veered away from colouring their hair sometimes have<br />
done so because they wanted it to stay looking natural. There’s a clear desire<br />
for that je ne sais quoi, where hair looks beautifully shiny and natural while still<br />
delivering subtle colour.<br />
The latest innovation from L’Oréal Professionnel is here to shine a light on how<br />
to achieve this perfect mix of colour and a glossy, natural finish. Majirel GLOW<br />
is L’Oréal Professionnel’s first translucent, permanent hair colour, delivering<br />
a neutralised finish and extreme luminosity. Majirel GLOW is boosted in cool<br />
reflects to achieve the natural-looking results your clients are looking for, so now<br />
you have the perfect solution to keep your colour-shy clients happy.<br />
Don’t let fresh opportunity slip through your fingers. These shades can be<br />
used on all bases, perfect for everything from a colour refresh to those trying<br />
colour for the very first time. Majirel GLOW is the service to offer for those who<br />
want to enhance their natural colour and bring out their inner glow.
GLOW<br />
all out<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
OFFER YOUR CLIENTS COLOUR TECHNOLOGY THAT IS BOOSTED IN COOL REFLECT...<br />
NEW MAJIREL GLOW FROM L’ORÉAL PROFESSIONNEL<br />
It might sound odd at fi rst, but the idea of introducing translucent<br />
colour boosted in refl ect to clients can open their eyes to other<br />
possibilities. Majirel GLOW is the perfect service for guests who<br />
are dipping a toe into the world of colour for the fi rst time, or for<br />
those who maybe like their own hair colour but who want to try<br />
adding a little something-something.<br />
The innovative technology within the GLOW formula gives a real<br />
boost to hair refl ects, with up to four-times more translucency and<br />
up to 50 per cent more light refl ection.*<br />
Glow shades<br />
With GLOW you can offer up to three levels of lift for a change<br />
that’s noticeable but still suits your client. By not straying too far<br />
from their natural colour, you can reassure nervous clients. This<br />
low depth also means the colours are infi nitely mixable, and highly<br />
customisable, depending on the base colour.<br />
Made with a specifi cally designed balanced range of dyes, the<br />
GLOW shades offer an on-trend cool, fl attering fi nish. You can<br />
forget about awkward brassiness and warm tones throwing off<br />
your colour – these shades keep as cool as a cucumber.<br />
SOFT BEIGE AND ASH GLOW<br />
L01<br />
L13 L18<br />
D13<br />
D01<br />
D12<br />
*Instrumental test versus Majirel Classic shade<br />
L12<br />
L28<br />
L02<br />
Glow cool booster shades<br />
L11<br />
L10<br />
D11<br />
BLUE BOOST<br />
MATT BOOST VIOLET BOOST<br />
L21<br />
D17<br />
L22<br />
D21<br />
D22<br />
SOFT IRIDESCENT GLOW<br />
INTENSE COOL BOOSTERS
*Instrumental test, shampoo and conditioner<br />
**Shampoo and acidic sealer
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
The finishing touches<br />
L’ORÉAL PROFESSIONNEL HAS EVERYTHING YOU NEED TO MAKE EACH CLIENT’S COLOUR<br />
JOURNEY A SMOOTH AND SUMPTUOUS EXPERIENCE<br />
Lock in your fresh, cool colour work with the updated L’Oréal<br />
Professionnel Serie Expert Vitamino Color collection. The muchloved<br />
formula now includes skincare-inspired Resveratrol, which<br />
contains high concentrations of antioxidants. Colour is protected<br />
from fading for up to eight weeks.* The new co-emulsion texture in<br />
L’Oréal Professionnel Serie Expert Vitamino Color contains surface<br />
perfectors that are more than 50-times smaller than before, for a<br />
super-lightweight feel and ultra-shiny finish.<br />
Add a glossy seal to your work with the new L’Oréal<br />
Professionnel Serie Expert Vitamino Color Acidic Sealer. The acidic<br />
lotion-to-milk seals the cuticle after you’ve rinsed out your colour,<br />
and provides that smooth surface for a serious shine boost.<br />
Clients can even take it home with them to use as a mask or<br />
intensive conditioner once a week.<br />
The result? Hair is six-times shinier right after application.** That<br />
should see a smile lighting up your client’s face!
Download the Style<br />
My Hair Pro App on<br />
the Apple Store,<br />
Google Play or use<br />
this QR code<br />
A place for<br />
GLOWgetters<br />
LEARN MORE ABOUT GLOW AND ITS SERVICE POTENTIAL<br />
FOR YOUR CLIENTS AT L’ORÉAL ACCESS<br />
TRY BEFORE YOU BUY…<br />
With the Style My Hair Pro app, your clients can ‘try on’ the new Majirel GLOW<br />
shades with absolutely zero commitment. The incredibly clever tech in the<br />
Consultation Tool can be used for a virtual makeover, so clients can see which<br />
shade suits them best in an instant. From moodboards of the latest colour trends to<br />
spark their attention to a digital swatchbook of shades, Style My Hair Pro is here to<br />
support both you and your client through a seamless colour consultation every time.<br />
Discover how L’Oréal Professionnel can help to shine a light on previously untapped colour opportunities,<br />
call 0800 030 4034 (UK), 1 800 535 616 (<strong>Ireland</strong>) or visit lorealprofessionnel.co.uk #MajirelGLOW<br />
Boost your colour capabilities with exclusive learning opportunities via Access,<br />
E-education is live from <strong>September</strong> at lorealaccess.com/uk
LIVERPOOL<br />
7-10PM, MONDAY 14 OCTOBER<br />
LIVERPOOL, WE’RE COMING FOR YOU… IN A COTERIE FIRST, WE’RE BRINGING<br />
THE INSIDE SCOOP FROM SET, SESSION AND SALON RIGHT TO YOUR DOORSTEP!<br />
NICOLA CLARKE<br />
She’s colourist to famous faces such as Kate Moss<br />
and Kate Winslet and launched her own super-cool<br />
London salon with John Frieda<br />
NICK IRWIN<br />
From styling shows and shoots all over the world to<br />
ongoing collaborations with photographer Rankin,<br />
Nick has one impressive session CV<br />
PADDY MCDOUGALL<br />
The 2018 It List It Guy splits his time between salon<br />
work at Rainbow Room International and session<br />
work, his credits include Louis Vuitton and Marni<br />
CLUB<br />
creativeheadmag.com/club<br />
SINGLE TICKETS £25. GROUP (FIVE TICKETS) £100<br />
CLUB MEMBERS PAY JUST £15!<br />
BUY ONLINE creativeheadmag.com/thecoterie<br />
OR CALL +44 (0)1434 610416<br />
Includes canapés on arrival, drinks all evening and a gift from BaByliss PRO<br />
BOOK BY<br />
16 SEPT.<br />
FOR COMPLIMENTARY<br />
CLUB MEMBERSHIP!
L’ORÉAL PROFESSIONNEL’S TRANSLUCENT<br />
PERMANENT HAIR COLOUR FOR A NEUTRALISED<br />
FINISH & EXTREME LUMINOSITY<br />
BOOSTED IN COOL REFLECTS<br />
For a neutralised finish<br />
+50% LIGHT REFLECTION *<br />
For extreme luminosity<br />
4X MORE TRANSLUCENCY *<br />
Made with specifically designed<br />
balanced range of dyes<br />
* VS MAJIREL CORE RANGE
NO COMPROMISE<br />
BETWEEN NEUTRALISATION & LUMINOSITY
LONG LIVE<br />
THE QUEENS<br />
ALL HAIL PLATINUM+<br />
ghd’s 1st SMART styler<br />
that predicts your hair’s needs.<br />
#longlivethequeens<br />
#ghdbreakthrough<br />
For more information, speak to your ghd<br />
account manager or call +44 (0)1924 423400.
Editor’s letter<br />
20<br />
24<br />
48<br />
Speak to any successful salon owner about the secret to their<br />
success and their individual answers might vary – but I bet that<br />
they’ll all cite the importance of education. With clients demanding<br />
more for their money than ever before, driven by the new techniques<br />
and buzzwords popping up on social media, you need to ensure your<br />
salon is at the forefront of the current trends. On page 38 we talk to salon<br />
owners and educators about how hairdressers are educating themselves<br />
today – what they’re learning, where they’re learning it and how online<br />
courses can help hairdressers short on time. Of course, there’s also<br />
plenty to learn at our first ever Salon Smart Dublin, where some of the<br />
very best in the industry will be taking to the stage and sharing their<br />
business ups and downs, along with dishing out some invaluable<br />
advice. Turn to page 24 where you’ll find the all-star line-up along<br />
with all the information you need for snapping up one of the<br />
last few tickets. Bring a notebook, pen and an open mind –<br />
I hope to see you there!<br />
Anna Samson,<br />
Editor<br />
JOIN US!<br />
Monday 2 <strong>September</strong>, it’s the<br />
date that’s been dominating<br />
our calendars all year; the Most<br />
Wanted and The It List Grand<br />
Final. By the time you read this,<br />
our champions of <strong>2019</strong> may well<br />
have been crowned and that is<br />
beyond exciting. Head online for<br />
a full list of winners and keep an<br />
eye out for our special souvenir<br />
supplement next month. And<br />
there’s more to come…on<br />
14 <strong>October</strong>, we’ll be taking The<br />
Coterie to Liverpool, see pages<br />
30-31 for the incredible line-up!<br />
Then, on 3 November, our<br />
business networking event Salon<br />
Smart will be in Dublin, go to<br />
pages 24-29! See more at<br />
creativeheadmag.com/events<br />
anna@alfol.co.uk<br />
creativeheadmag.com<br />
creativeheadmagofficial<br />
@creativeheadmag<br />
08<br />
CREATIVE <strong>HEAD</strong> IRELAND
<strong>Creative</strong> Solutions for<br />
your Business<br />
Hennessy Hair & Beauty in partnership with REM UK can<br />
help you visualize your dream salon interior, with the REM<br />
3D Design service.<br />
For more information contact Susan on 021 4343436, or<br />
email susan@hennessyhb.ie<br />
Hennessy Hair & Beauty Ltd - THE PROFESSIONAL CHOICE<br />
Cash & Carry: Unit 28 Doughcloyne Ind. Estate, Sarsfield Road, Wilton, Cork<br />
www.hennessyhb.ie<br />
021 4343436<br />
info@hennessyhb.ie
<strong>September</strong><br />
WHAT’S INSIDE<br />
38<br />
ON<br />
EDUCATION<br />
The best ways in which salon stylists can keep on<br />
learning, be it online or at one of the top Irish academies<br />
THE COVER<br />
Majirel GLOW from<br />
L’Oréal Professionnel<br />
18<br />
RISING STAR<br />
How Karl Dawson of The Space<br />
traded dance for a new love<br />
52<br />
SCENE<br />
Wella Business Network Live<br />
provides business inspiration<br />
while Coterie: In Session wows<br />
with live hair demonstrations<br />
EDITOR<br />
ANNA SAMSON<br />
CONTRIBUTOR<br />
DEBORAH MURTHA<br />
COMMERCIAL EDITOR<br />
EVE WAGSTAFF<br />
ART DIRECTOR<br />
NICK JABBAL<br />
CHIEF SUB EDITOR<br />
ADAM WOOD<br />
DIGITAL DESIGNER<br />
EVA VESTMANN<br />
ONLINE AND<br />
DIGITAL ASSISTANT<br />
KELSEY DRING<br />
ONLINE AND<br />
DIGITAL EDITOR<br />
ALISON ROWLEY<br />
EDITOR IN CHIEF<br />
AMANDA NOTTAGE<br />
CLASSIFIED EXECUTIVE<br />
DAVID HAMMOND<br />
SPECIAL PROJECTS MANAGER<br />
JENNY BROOKS<br />
SPECIAL PROJECTS DIRECTOR<br />
JOANNA ANDERSEN<br />
PUBLISHER<br />
CATHERINE HANDCOCK<br />
<strong>Creative</strong> <strong>HEAD</strong> is printed on<br />
paper certifi ed as being from<br />
sustainable sources using only<br />
vegetable-based inks. Printed<br />
by Buxton Press, Environmental<br />
Printer of the Year and Printing<br />
Company of the Year.<br />
WRITE TO US AT:<br />
<strong>Creative</strong> <strong>HEAD</strong> <strong>Ireland</strong><br />
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+44 20 7324 7540<br />
anna@alfol.co.uk<br />
<strong>Creative</strong> <strong>HEAD</strong> <strong>Ireland</strong> is published<br />
6 times a year by Alfol Ltd.<br />
<strong>Creative</strong> <strong>HEAD</strong> is a registered<br />
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creativeheadmag.com<br />
creativeheadmagofficial<br />
@creativeheadmag<br />
10<br />
CREATIVE <strong>HEAD</strong> IRELAND
Want to perform<br />
Painless<br />
Knot Surgery?<br />
#KNOTAPROBLEM<br />
The Ultimate Detangler<br />
For Wet and Dry Hair<br />
PhD Collection<br />
theknotdr.com
Image from left: Joe Hill, Luke Castillo, Michela Pezza and Michael Lendon<br />
The edit<br />
THE NEWS AND KNOW-HOW FROM YOUR INDUSTRY<br />
L’ORÉAL<br />
REVEALS<br />
NEW IRISH<br />
ID ARTISTS<br />
L’ORÉAL PROFESSIONAL HAS appointed<br />
a new ID Artist team following successful<br />
auditions. From the Republic of <strong>Ireland</strong>,<br />
Claudia Walsh of Davey Davey and Gemma<br />
Murphy from Dylan Bradshaw have been<br />
named as ID Artists, while Paulina Bialecka<br />
from Hillary Salon and Hannah Abuzenen<br />
from Wildflower are the new Irish Colour<br />
ID Artists. The two-year programme gives<br />
hairdressers access to education with some<br />
of the best in the business, along with<br />
opportunities to work backstage at fashion<br />
shows and at product launches. The aim of<br />
the programme is to help new hair stars meet<br />
their potential and ignite their creativity.<br />
Aveda launches first<br />
<strong>Ireland</strong> & UK Pro Team<br />
Aveda has revealed the launch of a new<br />
<strong>Ireland</strong> and UK Pro Team, made up of<br />
a selection of trusted brand advocates.<br />
The four-strong team will also be creating<br />
engaging and locally relevant content to<br />
inspire consumer audiences. Luke Castillo<br />
and Michaela Pezza are focused on styling<br />
and textured hair, while Joe Hill leads on<br />
colour and Michael Lendon focuses on<br />
styling and brand.<br />
Karolina’s<br />
Big Hair Do goes<br />
off with a bang!<br />
ONE HUNDRED SALONS across <strong>Ireland</strong> and the UK came together for the<br />
Big Hair Do – in exclusive partnership with Schwarzkopf Professional for a<br />
second year. The party atmosphere was in full swing as salons opened their<br />
doors to welcome clients both old and new for an evening of incredible hair<br />
and much, much more. There were plenty of bubbles, Big Hair Do cupcakes<br />
and other sweet treats as guests got to know their local stylists. From curl<br />
classes to colour revamps and fringe trims, clients had the opportunity to get<br />
personalised hair advice and learn some tricks of the trade. As well as meeting<br />
new customers and reconnecting with clients, many salons also took the<br />
opportunity to collaborate with other local businesses to offer catering, drinks<br />
and beauty treatments. And once the fun was over for another year, guests left<br />
laden with Big Hair Do goody bags packed with products and incredible offers.<br />
The philosophy behind<br />
Authentic Beauty Concept<br />
is simple – leave out<br />
the bad stuff and keep<br />
only naturally-derived<br />
ingredients, for products<br />
that are effective and honest.<br />
authenticbeautyconcept.com<br />
Natural Hair Company Stunners Hair Salon<br />
12<br />
CREATIVE <strong>HEAD</strong> IRELAND
#CHedit<br />
Brittany Mason, national director for Miss Universe <strong>Ireland</strong><br />
Fionnghuala O’Reilly<br />
GREAT LENGTHS HOSTS THE MANE EVENT<br />
GREAT LENGTHS HAS thrown open the doors at HOUSE Dublin for The Mane Event, a<br />
fashionable celebration of hair and hats, following the Stenaline Dublin Horse Show. Hosted by<br />
radio presenter Lottie Ryan, the event welcomed VIP guests and Great Lengths ambassadors<br />
including the newly crowned Miss Universe <strong>Ireland</strong>, Fionnghuala O’Reilly. The Mane Event Best<br />
Headpiece award, judged by Irish milliner Margaret O’Connor, went to Linda Malone, while the<br />
Top to Toe Best Outfit award, judged by fashion editor Elle Gordon, was won by Eimer Cassidy.<br />
The Best Tresses prize, judged by Irish model Aoife Walsh, was won by Karen Monaghan.<br />
Lottie Ryan<br />
MY months<br />
A<strong>HEAD</strong><br />
What <strong>September</strong><br />
and <strong>October</strong><br />
have in store for<br />
PATRICK MURPHY<br />
EDIT HAIR CLUB<br />
It is still my salon’s first year in<br />
business and the team and<br />
I are going to be very busy<br />
prepping and planning for our<br />
very first ALFAPARF Milano<br />
Fantastic Hairdresser Awards.<br />
It’s a huge focus for us and<br />
very exciting! I’m also going<br />
to dedicate<br />
more time to<br />
social media to<br />
get the salon<br />
name out there<br />
as much as<br />
possible.<br />
MARK O’KEEFFE<br />
SUGAR CULTURE<br />
I wondered how we could<br />
top our most successful year<br />
to date, but so far <strong>2019</strong> has<br />
been just as – if not more –<br />
exciting with the expansion<br />
of the brand. Both Sugar<br />
Coated, a new premium nail<br />
and brow bar, and our second<br />
Sugar Daddy<br />
Barbers have<br />
just launched in<br />
the revamped<br />
Frascati Centre<br />
in Blackrock.<br />
Peter Mark honours long-serving staff<br />
EMPLOYEES FROM PETER MARK salons across <strong>Ireland</strong> gathered at the Westin Hotel in<br />
Dublin for the salon group’s annual Long Service Awards. Seventy-five members of staff were<br />
rewarded for their contribution to the salon group, with the average length of service between<br />
them being 19 years. Seven members of the team received top honours for working for 40<br />
years at Peter Mark. Collectively the staff celebrated at the event have more than 1,400 years<br />
of experience hairdressing, or 2.8 million hours of blow-drying, cutting and colouring! Peter<br />
O’Rourke, chief executive at Peter Mark, said: “As a company at the forefront of hairdressing<br />
in <strong>Ireland</strong> for the past 58 years, we know how important it is to attract and retain the best<br />
people. We place huge emphasis on nurturing the talent that comes through Peter Mark from<br />
the moment they walk in the door. We provide a lifelong career in the industry and we offer<br />
continuous professional development that is delivered through our world class training.”<br />
CLUB<br />
creativeheadmag.com/club<br />
JOIN US! Become a<br />
member of the <strong>Creative</strong><br />
<strong>HEAD</strong> Club and get six<br />
issues of the magazine for<br />
£10, along with the chance<br />
to win opportunities and<br />
exclusive giveaways. Visit<br />
creativeheadmag.com/store<br />
for more details<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
13
WELLA<br />
TRENDVISION<br />
HEATS<br />
SHAKE<br />
IT UP…<br />
THE WELLA TRENDVISION AWARD IRELAND HEAT AND<br />
#WELLACREATIVEREMIX IN DUBLIN WAS AN EVENT LIKE NO OTHER<br />
WITH LIVE STYLING, three catwalk shows and the chance<br />
to make hair history, hairdressers from all over the country<br />
gathered at the Intercontinental Hotel in Ballsbridge for<br />
an evening like no other. #WELLACREATIVEREMIX said<br />
goodbye to traditional hairdressing events, and hello to a<br />
dynamic, interactive experience.<br />
Scored by a live set from DJ Mona-Lxsa, guests were<br />
given the chance to watch top Wella artists work on their<br />
models before they took to the runway in three stunning<br />
presentations. The showcase gave them the chance to get<br />
up-close and personal with the techniques, take pictures and<br />
see the work that goes into creating a hair show.<br />
Akin Konizi and Jake Unger of HOB Academy presented<br />
’80s inspired statement hair, followed by Stephen Aiken from<br />
Conroy Hair, who brought Parisian chic to the proceedings.<br />
The Wella Professionals Style Council, in collaboration with<br />
Bruce Masefield of Bruce Masefield Hair, looked to classic ’90s<br />
Calvin Klein campaigns and created textured, wearable hair.<br />
Social media star and host James Kavanagh welcomed the<br />
Wella TrendVision models to the stage, who were then joined<br />
by the hairdressers behind the looks, and the audience was<br />
given the opportunity to ask questions before the winners<br />
were revealed.<br />
The 14 Irish winners from four categories will experience<br />
mentoring with some of Wella’s hair icons before they<br />
compete at the TrendVision Award UK & <strong>Ireland</strong> Final, held<br />
on 30 <strong>September</strong> at The Roundhouse in Camden, London.<br />
The winners of the two international categories: Color Artist<br />
of the Year and <strong>Creative</strong> Artist of the Year, will then go on to<br />
the International TrendVision Award <strong>Creative</strong> Retreat, taking<br />
place in Seville in 2020.<br />
Additionally, 10 gold winners of the Male Grooming and<br />
Runway from across the world will be chosen to join the<br />
<strong>Creative</strong> Retreat.<br />
14<br />
CREATIVE <strong>HEAD</strong> IRELAND
THE IRELAND TRENDVISION AWARD HEAT WINNERS<br />
CREATIVE ARTIST<br />
Nikita Purdy<br />
Crow Street Collective<br />
Vitor Pessoa<br />
independent<br />
Denise Phillips<br />
Pelo Hairdressing<br />
Leandro Santana Santos<br />
Decode Hair by Leandro<br />
Zara McIntyre<br />
House of Colour<br />
Adam Loughnane<br />
Hill Aviary Lane<br />
COLOR ARTIST<br />
Dean Monks<br />
The Hive<br />
Clare Kenny<br />
independent<br />
Niamh Coleman<br />
Niall Colgan Hairdressing<br />
Olivia O’Keeffe<br />
Pelo Hairdressing<br />
Ciara Murphy<br />
Red Apple Hairdressing<br />
Lorraine Ann Savage<br />
L.A Hair<br />
RUNWAY<br />
Eve Leva Markova<br />
BUUHUU Hair and<br />
Blonde Specialist<br />
MALE GROOMING<br />
Richard Gorman<br />
Richard Michaels<br />
Hair Design<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
15
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Moisture Plus Lotion<br />
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RRP €35.99 FOR SIX<br />
+44 1392 365177<br />
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BLONDME Bond<br />
Enforcing Premium Clay<br />
Lightener is a soft-tosolid<br />
formula that creates<br />
an outer shell, keeping<br />
the lightener moist on<br />
the inside, while the shell<br />
protects uncoloured hair<br />
from product transfer.<br />
Perfect for balayage!<br />
IN-SALON SERVICE<br />
+44 800 526741<br />
schwarzkopfpro.com<br />
With ground-breaking<br />
lamellar technology, K<br />
Water from Kérastase<br />
activates upon contact<br />
with water to create an<br />
ultra-fine top coat for a<br />
flawless finish.<br />
IN-SALON SERVICE<br />
01 604 5918<br />
kerastase.co.uk<br />
The three new colours from Great Lengths extensions will ensure<br />
you can deliver the looks your clients crave – let them pick from<br />
autumn foliage, coral and dusty pink.<br />
IN-SALON SERVICE<br />
01 513 4153<br />
greatlengthshair.co.uk<br />
Got clients who love those S bends<br />
but just can’t seem to figure out how<br />
to get them at home? Well, you can<br />
blow their minds with the Oracle<br />
from ghd. This clever bit of kit<br />
promises curls and waves simply by<br />
pulling it through the hair – no twisting, no tonging,<br />
just one glide. The angle you use will impact the<br />
type of curl you get, so it’s a brilliant opportunity to<br />
illustrate your curl power and show clients exactly<br />
what to do with it for salon-worthy results between<br />
visits. Now available to all Irish salons to retail, we<br />
predict this will sell out fast, just like its glide hot<br />
brush did earlier this year. Be quick!<br />
RRP £175<br />
+44 1924 423400<br />
ghdhair.com<br />
SUPER<br />
STYLING<br />
Goldwell Elumen Play is a new semi-permanent hair colour that<br />
fades true to tone and can be removed with Elumen Play Eraser.<br />
IN-SALON SERVICE<br />
089 616 7665<br />
trinitysalonpartners.ie<br />
Part of Revlon Professionals’<br />
collaboration with global<br />
graphic artists, California Days<br />
by illustrator Bodil Jane is a<br />
limited edition makeover for<br />
Style Masters Glory Waves and<br />
Molding Cream.<br />
RRP FROM €10.90<br />
01 886 9300<br />
revlonprofessional.com<br />
FOAM is a pre-diluted<br />
version of INNOluxe’s<br />
ReBond V2, applied<br />
at the work station so<br />
clients can relax with<br />
a coffee while the<br />
formulation does<br />
its thing...<br />
IN-SALON<br />
SERVICE<br />
+44 330 0882226<br />
innoluxe.com<br />
With a shampoo, conditioner<br />
and hair treatment, the Kadus<br />
PURE range with shea butter is<br />
kind to hair, vegan and perfect<br />
for reviving dry and dull hair.<br />
RRP FROM €9.95<br />
021 4343436<br />
hennessyhb.ie<br />
It’s all things bright<br />
and beautiful from<br />
Redken, as Shades<br />
EQ unveils new<br />
Level 10 toners –<br />
010VV Lavender<br />
Ice and 010N<br />
Delicate Natural.<br />
IN-SALON SERVICE<br />
01 604 5918<br />
redken.co.uk<br />
16 CREATIVE <strong>HEAD</strong> IRELAND
#CHedit<br />
STOCK<br />
OPTIONS<br />
OUR PICK OF THE LAUNCHES TO STACK ON SHELVES,<br />
ADD TO MENUS AND SHARE WITH YOUR STYLISTS<br />
It’s the conundrum that faces many first-time colour clients –<br />
how do you keep hair looking natural while still giving clients<br />
a taste of what fresh, gorgeous colour can do to their look?<br />
Solve this with the new Majirel GLOW collection from L’Oréal<br />
Professionnel, its first translucent permanent hair colour.<br />
Whether clients are looking for a refresh or to dip their toe in<br />
the world of colour, GLOW gives that rare quality of luminous,<br />
perfected colour that looks and feels natural. This is all thanks<br />
to the innovative No Depth technology, which leaves hair with<br />
an incredible reflect and luminous edge. By only lifting up to<br />
three tones, it keeps colour within the realms of the real for<br />
clients, while offering a flattering finish. The 18 intermixable<br />
shades can be used on all bases. GLOW all out!<br />
IN-SALON SERVICE<br />
01 604 5918<br />
lorealprofessionnel.co.uk<br />
One to watch...<br />
THE KNOT DR.<br />
IT MAKES SENSE that a hair stylist and former owner of a<br />
line of salons would be behind a practical brush that would<br />
detangle like a dream yet keep hair healthy. But when caring<br />
for the long, tangled locks of his fi ve daughters started to rule<br />
John Laverock’s mornings he decided something needed to be<br />
done. The tangles could not win.<br />
He sat down to fuse his stylist creativity with his curiosity,<br />
and in doing so designed a new type of detangling brush. It<br />
combines engineering principles with high-quality components<br />
to remove tangles and knots without breaking the hair or<br />
causing discomfort. “My goal was<br />
to create a brush that would<br />
save time while off ering a<br />
gentle, pain-free detangling<br />
experience,” explains John. “And<br />
I also wanted to create a brush<br />
that my girls would love to use.”<br />
Every brush has the optimum<br />
number of bristles, all spaced<br />
just the right way to make<br />
detangling pain-free. The optimal<br />
diameter has even been assessed<br />
to ensure the correct strength and<br />
fl exibility to eliminate discomfort and<br />
breakage. The ball tips on the bristles are larger and rounder,<br />
providing a massage-like stimulation to boost a healthier scalp.<br />
The brushes are super-strong to tackle the tangles, yet light<br />
and ergonomically designed to be easy on the wrists.<br />
Once his daughters’ detangling nightmares had been dealt<br />
with, John realised he had a tool that professional stylists – and<br />
their clients – would love, too. The Pro is a detangling specialist,<br />
and the line-up includes Sport and Swim editions, and mini<br />
and bright versions as well. The PhD is the go-to tool for salon<br />
stylists, featuring slightly thicker bristles to tackle thicker or<br />
chemically treated hair – particularly<br />
handy at the backwash.<br />
And there are accessories too – travel<br />
headcases protect brushes from getting<br />
crushed; the Flipcomb is designed to<br />
tease out diffi cult-to-tame tangles, while<br />
the Kleen is a premium cluster brush to<br />
keep your detangler fresh and clear from<br />
hair and dust. Oh, and the packaging is<br />
made with recyclable materials, too!<br />
RRP FROM €15.95<br />
INFO@THEKNOTDR.COM<br />
theknotdr.com<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
17
#CHedit<br />
WHY DID YOU WANT TO BECOME A<br />
HAIRDRESSER?<br />
My initial vision for my life did<br />
not include hairdressing, funnily<br />
enough. I had been dancing from<br />
the age of 10 and it had become<br />
my greatest love, I saw myself<br />
as a choreographer and<br />
perhaps one day the owner<br />
of a stage school. However,<br />
my mam would often<br />
make me come along<br />
to her hairdressing<br />
appointments and<br />
over time I started<br />
to enjoy going.<br />
Increasingly<br />
there was<br />
another<br />
great love<br />
brewing<br />
– hair!<br />
KARL DAWSON<br />
SALON: THE SPACE<br />
AGE: 19<br />
WHAT HAVE BEEN YOUR HIGHLIGHTS SO FAR?<br />
My first highlight is getting accepted<br />
onto the team at The Space. Before this<br />
I had been working in a small local salon<br />
and I built up the courage to go in to The<br />
Space and basically insist that they had to<br />
have me. Every single Spacer (that’s what we<br />
call ourselves) has taken time to guide me<br />
with love. As a result of all their input and<br />
my commitment to the craft I was<br />
able to achieve my second highlight,<br />
winning The L’Oréal Professionnel<br />
Colour Trophy STAR Award <strong>2019</strong>.<br />
I can’t even begin to explain the<br />
work that went into producing<br />
my look – literally blood, sweat<br />
and tears! To acquire such an<br />
accolade at such an early stage in<br />
my career makes me feel as if the<br />
sky is the limit.<br />
WHERE DO YOU SEE YOURSELF IN 10 YEARS’ TIME?<br />
I definitely see myself as a salon owner and<br />
having a role in education. I believe it’s so<br />
important for our industry to share our hints,<br />
tricks and discoveries. I will definitely want<br />
to refine my skills so much that I will have<br />
the tools to educate on a global platform.<br />
WHAT IS YOUR DREAM HAIRDRESSING GIG?<br />
I must say my eyes still light up<br />
when I’m around dance – it will<br />
forever have a place in my soul<br />
– so what a gift it would be to<br />
combine my two great loves. I<br />
think if I got the opportunity<br />
to design, direct and<br />
choreograph a big, fashioninspired<br />
stage presentation<br />
I would be in my element,<br />
total dream gig!<br />
18<br />
CREATIVE <strong>HEAD</strong> IRELAND
ASPhair.com
#CHedit<br />
Inside<br />
story<br />
NO.5 NATURAL ORGANIC<br />
MALAHIDE<br />
Liz Murphy Howard had been renting the basement of a Georgian house when<br />
she was off ered the opportunity to take over the whole building next door. She<br />
jumped at the chance, and No. 5 Natural Organic was born. “From the moment<br />
l walked in l knew exactly how l wanted it to look, and visualised creating a<br />
luxurious Art Deco space with a modern twist. I am a fan of the Stella Theatre in<br />
Rathmines in Dublin and it gave me great inspiration.” The very fi rst purchase Liz<br />
made was four antique chandeliers, which set the tone of the salon and draws<br />
the eye upwards: “I felt the decision to paint the ceiling gold really shows off<br />
the detail in the original coving. I decided to source as much as I could locally.”<br />
Working with Ruth Barnett of Interior Living sped up the fl oor planning and fabric<br />
sourcing, which left Liz free to focus on the fi ner details of the salon. “The high<br />
ceilings create such an airy feeling. It’s a pleasure for visitors to spend time in<br />
and be pampered,” she says. “We cover all hair needs, including wig fi tting, hair<br />
loss treatments and a full nail and brow bar service.”<br />
HOT BUYS<br />
CHIC AND UNIQUE<br />
The Maletti<br />
Camaleonte Swing<br />
single wash unit is<br />
upholstered in black<br />
eco-leather, and has<br />
a white ceramic wash<br />
basic for a classic<br />
monochrome look.<br />
€750<br />
gainfort.com<br />
REFINED STYLE<br />
Combine comfort<br />
and style with the<br />
new Naomi Chair,<br />
which is soft with a<br />
large back for plenty<br />
of support, and an<br />
elegant shape.<br />
PROMOTIONAL PRICE<br />
€759 (NORMALLY €949)<br />
capitalhairandbeauty.ie<br />
SEE MORE from Salon Ambience<br />
in the free brochure with this issue!<br />
20<br />
CREATIVE <strong>HEAD</strong> IRELAND
LIFE<br />
LESSONS<br />
THE BUSINESS EDIT<br />
NAVIGATING<br />
NO-SHOWS<br />
CATHAL KEAVENEY<br />
PETER MARK<br />
Focus on your team as your<br />
primary customers. If you take<br />
care of your team, it will echo<br />
through and they will know how<br />
to look after your clients.<br />
Positive actions create positive<br />
feelings. Your behaviour<br />
changes attitudes around you.<br />
The more you engage positively<br />
with people, the more happy<br />
you become and the happier<br />
you are yourself. It creates a<br />
great atmosphere!<br />
Be curious and aware of<br />
everything around you. When<br />
you shop or are being served by<br />
someone, take notice of what<br />
you are seeing and feeling. Don’t<br />
let moments pass you by – there<br />
is inspiration everywhere!<br />
Emotion first, hair second. It<br />
is not just thinking: “What hair<br />
do I want to create?” But: “What<br />
emotion do I want to create?”<br />
We are a human-to-human<br />
business, you must never<br />
forget that.<br />
Have a raison d’être. It is not<br />
just what you do, it’s why you<br />
do it that counts. I invest in<br />
people not just for the business<br />
but because I love seeing people<br />
grow and become successful.<br />
YOU CAN BE the most prepared salon<br />
manager in the world, with every single day<br />
planned meticulously, but it only takes one<br />
client to make all your hard work obsolete.<br />
Whether they’re careless, indecisive or<br />
just plain forgetful, customers who fail to<br />
turn up for their appointments result in a<br />
loss of income and have a knock-on effect to<br />
your schedule and staff. So, what’s the best<br />
way to deal with these tricky situations?<br />
“No-shows are disruptive to the business<br />
as they can seriously affect your takings,<br />
especially for big colour bookings that<br />
would usually be marked out for two to four<br />
hours,” explains Susan Hackett, owner of<br />
Ravens Hair Salon in Limerick. “We are<br />
planning to put a cancellation policy that<br />
includes a deposit. On any colour bookings<br />
there will be a €50 deposit required.”<br />
According to Susan, these changes are<br />
necessary due to the pressure no-shows can<br />
exert on businesses. “We feel there<br />
is a need for a deposit policy as no-shows<br />
and late cancellation can be detrimental<br />
for a small business, to have a thriving<br />
business every client has an effect.<br />
Inform clients of your cancellation policy,<br />
including details of a deposit and your<br />
preferred cancellation timeframe. As of now<br />
we send a text message reminder 48 hours<br />
prior to the appointment.”<br />
Bozena Sarek, owner of Bozena Sarek<br />
Hairdressing in Navan, Co. Meath, agrees<br />
that getting in touch with clients before<br />
their appointment can be very helpful.<br />
“No-shows were once problematic in my<br />
salon,” she reveals. “Our most effective<br />
strategy is simply to send appointment<br />
reminders to customers – we send them two<br />
days before appointment, which gives them<br />
plenty of time to cancel and reschedule their<br />
appointment if they need to. It’s important<br />
to remember that the system is only as good<br />
as the accuracy of the contact information<br />
you have for clients.”<br />
She has also implemented a deposit<br />
procedure that is proportional to the service<br />
booked. “We have a policy to deal with<br />
extreme cases – if the system shows that a<br />
client has three no-shows, than we inform<br />
them that in future we will charge 50 per<br />
cent when a service is booked – happily this<br />
has not happened so far,” she explains. “For<br />
long treatments, such as hair extensions or<br />
colour corrections, we change a deposit that<br />
is fully refundable up to 24 hours before the<br />
appointment. I know is hard to charge noshow<br />
clients, but it partly covers the cost of<br />
a hairdresser’s work – nobody wants to lose<br />
money. This means no-shows don’t happen<br />
very often in our salon anymore.”<br />
Research from Phorest Salon Software<br />
also shows that clients who were charged by<br />
their salon for a no-show were 13 per cent<br />
more likely to rebook in the future than<br />
those who weren’t charged. “By charging for<br />
their service, salons show they know their<br />
value,” says Shauna O’Halloran, marketing<br />
and content manager at Phorest. “It also<br />
clears the customer’s conscience – no need<br />
to slink away to a competitor for fear of<br />
being reprimanded next time!”<br />
But it’s important not to allow your<br />
clients walk all over you, and you need to<br />
know where to draw boundaries to avoid<br />
being taken advantage of. “When clients<br />
don’t show up for booked appointment<br />
they receive a message from us that we are<br />
sorry that they missed their appointment<br />
and we looking to hearing from to make<br />
another appointment at different time,”<br />
adds Bozena. “However, although it can be<br />
tough, if you have a client who is constantly<br />
missing appointments and not showing any<br />
improvement in behaviour and attitude, you<br />
might have to let them go.”<br />
22<br />
CREATIVE <strong>HEAD</strong> IRELAND
World leading<br />
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To enquire about joining the elite and becoming a Great Lengths certified stylist visit<br />
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CREATIVE <strong>HEAD</strong>’S BUSINESS NETWORKING<br />
EVENT FOR SALON OWNERS AND MANAGERS
BRILLIANT<br />
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NETWORKING<br />
DUBLIN<br />
SUNDAY 3 NOVEMBER <strong>2019</strong><br />
09.00-17.00<br />
Radisson Blu Royal Hotel, Golden Lane, Dublin 8<br />
Tickets €100 plus VAT*<br />
BOOKING NOW<br />
CREATIVE<strong>HEAD</strong>MAG.COM/SALONSMART OR CALL +44 (0)1434 610944<br />
*VAT at UK rate of 20 per cent<br />
@CREATIVE<strong>HEAD</strong>MAG #SALONSMARTIRE<br />
Image Skillnet offers part-funding for education and networking events in the hair and beauty sector in the Republic of<br />
<strong>Ireland</strong>. To benefit from a 25 per cent saving on the cost of your Salon Smart ticket, sign up for FREE membership<br />
and purchase your ticket either over the phone on 071 964 0438, or online at imageskillnet.ie/event-category/events
TONY HEFFERNAN AND<br />
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PHILLIPART<br />
THE BOUTIQUE ATELIER<br />
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AND ADAM REED<br />
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CREATIVE CREATIVE <strong>HEAD</strong>’S <strong>HEAD</strong>’S SELL-OUT BUSINESS BUSINESS NETWORKING<br />
EVENT FOR SALON OWNERS AND MANAGERS
DAVID<br />
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SUNDAY 3 NOVEMBER <strong>2019</strong>, DUBLIN<br />
Tickets €100 plus VAT*<br />
BOOKING NOW<br />
CREATIVE<strong>HEAD</strong>MAG.COM/SALONSMART OR CALL +44 (0)1434 610944<br />
*VAT at UK rate of 20 per cent<br />
@CREATIVE<strong>HEAD</strong>MAG #SALONSMARTIRE<br />
Image Skillnet offers part-funding for education and networking events in the hair and beauty sector in the Republic of<br />
<strong>Ireland</strong>. To benefit from a 25 per cent saving on the cost of your Salon Smart ticket, sign up for FREE membership<br />
and purchase your ticket either over the phone on 071 964 0438, or online at imageskillnet.ie/event-category/events
CREATIVE <strong>HEAD</strong>’S BUSINESS NETWORKING<br />
EVENT FOR SALON OWNERS AND MANAGERS
IDEAS<br />
ADVICE<br />
INSPIRATION<br />
COMING TO<br />
IRELAND!<br />
SUNDAY 3 NOVEMBER <strong>2019</strong>, DUBLIN<br />
Tickets €100 plus VAT*<br />
BOOKING NOW<br />
CREATIVE<strong>HEAD</strong>MAG.COM/SALONSMART OR CALL +44 (0)1434 610944<br />
*VAT at UK rate of 20 per cent<br />
@CREATIVE<strong>HEAD</strong>MAG #SALONSMARTIRE<br />
Image Skillnet offers part-funding for education and networking events in the hair and beauty sector in the Republic of<br />
<strong>Ireland</strong>. To benefit from a 25 per cent saving on the cost of your Salon Smart ticket, sign up for FREE membership<br />
and purchase your ticket either over the phone on 071 964 0438, or online at imageskillnet.ie/event-category/events
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IT<br />
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32<br />
CREATIVE <strong>HEAD</strong> IRELAND
GHD PLATINUM+ STYLER<br />
Forget crystal balls, we’ve seen the future of hair styling and it looks exactly like<br />
the ghd platinum+. It features groundbreaking technology that predicts the needs<br />
of the hair you’re working with, recognising the thickness of the hair, section size<br />
and speed at which you’re styling. and is able to adjust accordingly to ensure the<br />
optimum styling temperature of 185°C is always maintained. The reactive infinity<br />
sensors monitor the heat of the plates a whopping 250 times every second to<br />
ensure a constant, even heat from root to tip.<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
GHD GLIDE<br />
GHD ORACLE<br />
If your clients can’t seem to replicate those salon-perfect curls at<br />
home then they need the ghd oracle! This revolutionary tool creates<br />
editorial-worthy curls with a simple stroke – and it’s now available<br />
across the UK! So show them how they can whip up cascading<br />
curls at home in a fl ash, thanks to the tool’s unique shape and<br />
curl-zone technology.<br />
Back by popular demand!<br />
The glide – ghd’s fi rst<br />
professional hot brush – fl ew<br />
off the shelves at the speed of<br />
light when it launched earlier this<br />
year. In fact, salons were sold out<br />
before stock had even arrived!<br />
Perfect for touching up looks for<br />
second-day chic and eliminating<br />
frizz, the ceramic ioniser heats<br />
the brush uniformly for smooth,<br />
glossy locks in seconds. If their<br />
time is limited, let clients know<br />
that the perfect fi nish can be a<br />
simple brush stroke away…<br />
Become a styling boss with the ghd range. For more information call +44 (0)1924 423400<br />
or contact your ghd account manager<br />
CREATIVE <strong>HEAD</strong> IRELAND 33
THE<br />
WISH<br />
LIST<br />
THINK YOU CAN’T HAVE IT ALL? THINK AGAIN. KAO SALON DIVISION – HOME OF GOLDWELL, KMS<br />
AND ORIBE – OFFERS EFFECTIVE PRODUCTS ALONG WITH THE TOOLS AND SUPPORT TO BUILD<br />
YOUR BUSINESS. ADD SOME STELLAR EDUCATION INTO THE MIX AND YOU’VE GOT EVERYTHING…<br />
SUPPORT TO BUILD YOUR BUSINESS<br />
Kao Salon Division and Trinity Salon Partners will take your business further<br />
with unparalleled support. With all the tools you need to achieve your goals,<br />
here’s how they will help you every step of the way both as a business owner<br />
and a hairstylist…<br />
• Sales organisation: with business development managers by your side at all<br />
times, you’ll have access to their expertise to identify the areas that will grow<br />
your business.<br />
• Joint business planning: strategic planning of your salon initiatives along<br />
with all blockbuster Kao Salon Division activities.<br />
• Business building programmes: choose from dedicated programmes along<br />
with individually-tailored activities to bring your visions fully to life.<br />
• Loyalty programmes: you’ll always be rewarded for your loyalty. Kao<br />
Salon Division’s professional salon loyalty programmes provide exclusive<br />
incentives and opportunities for you to build skills, try new products and<br />
grow your business.<br />
“KAO Salon<br />
Division has<br />
brought in<br />
an excellent<br />
support team<br />
to strengthen<br />
our teaching<br />
programme in colour, and a<br />
fresh approach to in-house<br />
training. The commitment<br />
we’ve received from Trinity<br />
Salon Partners and Goldwell<br />
has really made me fall in love<br />
with this industry again”<br />
DAVID MARSHALL OF DAVID MARSHALL<br />
IN DUBLIN, A GOLDWELL EDUCATION HUB<br />
34<br />
CREATIVE <strong>HEAD</strong> IRELAND
TIMELINE OF INNOVATIONS<br />
1978<br />
TOPCHIC, THE FIRST<br />
COLOUR AND LOTION<br />
DEPOSIT SYSTEM FOR<br />
RELIABLE COLOUR<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
EXTRAORDINARY PRODUCTS<br />
There’s nobody quite like you – or your client – which means that a wide range of<br />
products is key to your craft. Goldwell’s products come with 130 years of research<br />
behind them, so you’re safe in the knowledge that they’re perfect for all your<br />
haircare and styling needs. With salon brands Goldwell, KMS and the luxury<br />
Oribe, you can create sublime colour, give indulgent treatments and create<br />
exquisite styles. The cutting-edge formulas combine the latest technology with<br />
an understanding of what clients want and the tools you need.<br />
2001<br />
ELUMEN, THE FIRST<br />
PERMANENT COLOUR<br />
WITHOUT CHEMICAL<br />
DEVELOPER<br />
2013<br />
KERASILK KERATIN<br />
TREATMENT, THE<br />
FIRST CUSTOMISABLE<br />
SMOOTHING SYSTEM ON<br />
THE MARKET<br />
2017<br />
KMS STYLECOLOR,<br />
SPRAY-ON COLOUR THAT<br />
WORKS ON BOTH LIGHT<br />
AND DARK HAIR<br />
INSPIRATIONAL EDUCATION<br />
<strong>Creative</strong>, inspiring and interactive learning will lead you to hairdressing heights –<br />
so whether you want to learn about colour, cutting or styling, there’s a Kao Salon<br />
Division Education course for you. And it’s not just about the hair – there are plenty<br />
of ways to learn how to develop your team and grow your business. Kao Salon<br />
Division offers a variety of ways to learn, whether that’s in your own salon and<br />
designed for your team, at the academies or online with Goldwell Education. And<br />
you’ll get the opportunity to meet and learn from the very best stylists around.<br />
2018<br />
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HIGH DEFINITION DIRECT-<br />
DYE ADDITIVES FOR<br />
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POWERFUL ELIXIRS FOR<br />
BESPOKE ROUTINES<br />
To join the Kao Salon Division family or find out more, contact Trinity Salon Partners: Terry McGovern 089 616 7665;<br />
Mark Cullen 087 709 4320; Ciaran McMahon 087 398 4745, or visit trinitysalonpartners.ie<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
35
THE IMPACT<br />
OF THE<br />
HIKE…<br />
…AND HOW SAVVY SALON OWNERS IN IRELAND ARE MAKING IT WORK<br />
THE DAIL’S DECISION<br />
to increase VAT from 9 per<br />
cent to 13.5 per cent for<br />
businesses in the hospitality<br />
sector (which includes salons)<br />
drew criticism from those in<br />
the hairdressing industry.<br />
The VAT hike came into<br />
force in January, impacting<br />
hairdressers and salons up<br />
and down the country and,<br />
despite protests at Leinster<br />
House, the government has<br />
stuck by its decision. So, it’s<br />
been up to creative business<br />
owners to try to work out how<br />
survive the extra tax costs.<br />
We spoke to real salon owners<br />
about how they’ve adapted…<br />
ANTHONY KILCOYNE<br />
SALON 2<br />
SLIGO<br />
“Salons run on tight margins and adding 4.5 per<br />
cent to the VAT rate has really had a negative impact<br />
on all of us. Money that would previously have been<br />
invested in education and growing the team is no longer<br />
there. We find that clients now question the cost of services<br />
more than they did before, which we understand, but thankfully<br />
we are still as busy as ever. Our loyalty scheme is a great incentive for a client<br />
to try out a new treatment or retail product for free, which usually results in a<br />
purchase next time. Clients feel valued and love getting a freebie – if you don’t<br />
have a loyalty scheme then put one in place! It is vital to have a strong social<br />
media presence, too, and we would suggest getting involved in the community<br />
to help give back and raise your salon’s profile. In Salon 2, the staff nominate<br />
two charities annually and we fundraise for them throughout the year. Offering<br />
a fantastic cut and colour is no longer enough – the service has to be a five-star<br />
standard. Also keep training and make sure you let your clients know all about<br />
what you have learnt.”<br />
36<br />
CREATIVE <strong>HEAD</strong> IRELAND
sarah mason<br />
SARAH MASON<br />
PROFESSIONAL<br />
GALWAY<br />
“I will be honest – we have been in<br />
business just three years and a VAT<br />
increase of this size has been a little scary.<br />
However I am monitoring things very closely.<br />
There was a prominent sting in the first VAT return, but I am happy<br />
to say business is good. I believe that having the correct pricing<br />
structure is essential to this success. Creating the perfect price list<br />
is not just based on how long a stylist has been qualified, it’s also<br />
about how a stylist has evolved and grown themselves through<br />
education and how much experience they can offer to the client. I<br />
have different price brackets for stylist, senior stylist, award-winning<br />
stylist and director, as it gives my client base choice. Watching stock<br />
levels has also been important and creates more revenue with your<br />
services. You can use a barcode system for all your stock control,<br />
to keep track of what has been used. Hairdressers all over the<br />
world are guilty of providing small services such as glossing or hair<br />
treatments without charging for them. In my eyes these are super<br />
for increasing your average docket, but not if you don’t charge for<br />
them! This creates a negative in your business as you are losing<br />
stock and revenue, which is more important than ever.”<br />
chelsea kearney<br />
BLOWN AWAY<br />
CORK<br />
“The VAT increase has been really<br />
hard on the hairdressing industry for a<br />
number of reasons. We already all have<br />
expensive overheads, and with the abolition<br />
of the trainee wage [and subsequent increase in<br />
wage costs for owners offering training positions] hitting businesses<br />
at the same time as the VAT hike, many salons have been put under<br />
extreme financial pressure recently. Like many salons, we have had<br />
to increase our prices to offset against these new costs – the best<br />
advice I can offer is that if you haven’t already put up your prices<br />
then do it now. Hairdressing businesses simply cannot afford to<br />
absorb the 4.5 per cent VAT increase and shouldn’t have to either<br />
– we work very hard to provide a great service to everyone who<br />
comes through our doors, and we shouldn’t have to reduce our profit<br />
margins just because the government wants to take more money out<br />
of our industry.”<br />
HOW TO<br />
vat-proof<br />
YOUR SALON<br />
TONY HEFFERNAN, AKA THE TATTOOED<br />
ACCOUNTANT AND CO-OWNER OF<br />
LLOYDS HAIR IN WATERFORD,<br />
SHARES HIS EXPERT ADVICE…<br />
1. Change your mindset. One of the most<br />
common things I hear is “my business would be<br />
fine if only for the big VAT bill”. VAT collected<br />
from your customers belongs to the Revenue –<br />
if you’re short of funds, it means other areas of<br />
your business are causing cashflow difficulties.<br />
Identify and improve these areas instead of<br />
complaining about your VAT bill.<br />
2. Get a VAT bank account. Every salon should<br />
have one. Do a transfer each week from your<br />
main account to cover your VAT for that week.<br />
Some salons will transfer in the full amount<br />
of VAT on their takings, others will deduct an<br />
estimate for their purchases’ VAT. This avoids the<br />
pitfalls of my first point.<br />
3. Understand your VAT return. As a<br />
salon owner you should have at least a basic<br />
understanding of how your VAT return is<br />
calculated. Your understanding should be to a<br />
level where you can request the workings from<br />
your accountant or bookkeeper and be able to<br />
identify if there is anything missing from your<br />
return – for example your supplier notice.<br />
4. Ensure your supplier invoices are Revenue<br />
compliant. In order to reclaim VAT on a supplier<br />
invoice, it must be issued in accordance with the<br />
guidelines. Make sure you and your accountant<br />
are aware of these guidelines and are reviewing<br />
every invoice to ensure it is compliant. If not, get<br />
it amended from the supplier.<br />
5. Understand EU purchasing. If you are a VAT<br />
registered business in <strong>Ireland</strong>, you do not have to<br />
pay VAT on purchases from other EU countries<br />
once you provide your VAT number to the<br />
supplier. I come across far too many salons that<br />
are paying 20 per cent UK VAT on the purchase.<br />
6. Pay your VAT on time. When salons do not<br />
pay their VAT on time they leave themselves<br />
open to being charged interest by the Revenue.<br />
7. ‘VAT audit’ your business once a year. Salon<br />
owners should allocate time at the beginning of<br />
each year to review all their VAT returns for the<br />
previous year, including back-up workings and<br />
paperwork. Be proactive.<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
37
Great Lengths<br />
38<br />
CREATIVE <strong>HEAD</strong> IRELAND
How we<br />
learn now<br />
As the world becomes more competitive, it’s essential to keep your<br />
education up-to-date, enabling you to deliver the best services to<br />
discerning clients. Discover how you can brush up your skills<br />
IN AN INDUSTRY that never stops moving forward,<br />
relevance is everything. New trends are constantly evolving,<br />
and so the importance of learning cannot be overstated – even<br />
if you’re talented, you need to keep up-to-date. “You can be<br />
skillful, but without constant and consistent education, these<br />
skills will deteriorate. The individual will not evolve, nor stay<br />
at the top of their game and will ultimately get left behind,”<br />
says Patricia Strachan, education manager for L’Oréal<br />
Professionnel <strong>Ireland</strong>.<br />
Thanks to social media, consumers are savvier than ever<br />
about the intricacies of specific looks and the techniques used<br />
to achieve them – so it’s important that your salon is able to<br />
deliver. “Clients are so educated these days, so we must keep<br />
up-to-date with all the latest technologies and products,”<br />
says John Maher, executive director at Queen salons in<br />
Dublin. “These new aspects of our industry demonstrate<br />
our willingness to provide the best. The power of education<br />
to elevate our customers’ experience and differentiate us as<br />
stylists is paramount; it’s also fun and rewarding in terms<br />
of personal development. We include all of our team when<br />
it comes to education, work on in-house seminars and we<br />
partner with ALFAPARF Milano.”<br />
Fiona Gainfort, co-owner of Gainfort Academy, agrees that<br />
you need to stay one step ahead of your clients. “They expect<br />
their stylist to be able to offer these services straight away,”<br />
she explains. “So it’s really important to upskill.”<br />
Lorna Baker, ghd education manager in <strong>Ireland</strong> and the<br />
UK, believes education is the key to a successful hairdressing<br />
business: “Ongoing education is important for hairdressers at<br />
any stage of their career – hair is part of the fashion industry<br />
and, as with fashion, there’s always something new to know<br />
about,” she says. “Being on top of this means you stand out<br />
from the competition and can provide a point of difference in<br />
your salon, bringing in more clients and more money.”<br />
CREATIVE <strong>HEAD</strong> IRELAND 39
So what exactly should you be learning? For Claire<br />
Turner, Goldwell UK guest artist team member, your<br />
business depends on a good grasp of the very foundations of<br />
hairdressing. “Being a master of the ‘basics’ is so important.<br />
We can all apply colour or put a highlight in, but really being<br />
a master of them dramatically changes your work,” she<br />
explains. “Without mastering a global application, our roots<br />
stretches become uneven. Without mastering highlights, our<br />
contouring becomes stripy. It’s important for our clients to<br />
know we can do everything as they move through trends.”<br />
According to Patricia Strachan, investing in the latest<br />
colour education will not only ignite your creativity, but also<br />
prove lucrative. “The colour and lightening service is the<br />
biggest and profitable in salon,” she says. “Clients will stay<br />
loyal to their colourist much more so than to a stylist.”<br />
Fiona Gainfort agrees in the importance of being able to<br />
deliver. “Once you’ve mastered the basics you can improve<br />
and adapt by attending workshops,” she says. “Popular<br />
techniques include babylights and sombre, we are also seeing<br />
smoky shades of pink, grey and blonde<br />
with cool undertones.”<br />
Having shaken off their reputation<br />
for being overly long or too obvious,<br />
extensions are also being requested by<br />
clients as a solution to common woes<br />
such as breakage and hair thinning,<br />
so it pays to train up a salon specialist.<br />
“We never stop learning, the hair and<br />
beauty market has evolved so much<br />
in a few years,” says Great Lengths<br />
educator Edwina Hayes. “More<br />
and more clients are asking about<br />
extensions – I even have clients with<br />
ultra-long, thick hair who still love<br />
having some to give their style more<br />
hold and durability. It’s fair to say most<br />
of the images we admire on social<br />
media or television are sporting some<br />
sort of hair extensions.”<br />
Sometimes it’s useful to get out of<br />
the salon and try something new in a<br />
different place – a new location can<br />
put you into the right headspace<br />
to give it your all and make<br />
the most of a course. Opened<br />
in 2018 by Xpert Professional,<br />
Accademia is a centre of training<br />
excellence in Dublin with stateof-the-art<br />
facilities for hair and<br />
beauty education, from brands<br />
including ALFAPARF Milano,<br />
JOICO, Kemon and Moroccanoil.<br />
Set across four floors, there are<br />
training rooms, fully fitted salons,<br />
lecture theatres, meeting spaces and<br />
even a garden and coffee shop to<br />
relax in and reflect on your lessons.<br />
Situated in Wexford and Waterford, the Gainfort<br />
Academies are the forward-thinking education hubs of the<br />
south, offering courses from brands such as Redken and<br />
ASP Affinage Salon Professional. For L’Oréal Professionnel<br />
courses, hairdressers can head to the brand’s Academy in<br />
Dublin. In Cork, Hennessy Hair and Beauty runs courses that<br />
will brush up your skills, or even open up a whole new skillset<br />
– and source of revenue – for you and your salon.<br />
Of course, with stylists’ lives busier than ever, taking a day<br />
out of the salon for training isn’t always possible. Luckily,<br />
thanks to smartphones, you don’t have to. You can now learn<br />
from the comfort of your own sofa, watch videos during your<br />
break or even brush up on the latest techniques while you’re<br />
travelling. “Hairdressers can use technology as a tool to learn<br />
and upskill at any given time,” explains L’Oréal’s Patricia.<br />
“Technology is about being in the present, knowing all that is<br />
new and relevant, but it is also about the future – predicting<br />
what trends and insights are coming next.”<br />
L’Oréal Access allows hairdressers to learn remotely – all<br />
40<br />
CREATIVE <strong>HEAD</strong> IRELAND
Gianni Scumaci at the Xpert Professional Accademia<br />
you have to do is log on. “L’Oréal Access is a digital<br />
platform bursting with tutorials and videos by key<br />
guest artists and teams showcasing trends on cut,<br />
colouring and styling techniques – and there are also<br />
business e-learning modules covering how to be savvy<br />
on social media” Patricia adds.<br />
Hairdressing Live is another innovative way of<br />
learning digitally. Launched by Paul Davey, co-owner<br />
of Davey Davey in Dublin, hairdressers can sign up to<br />
watch live streams of top hairdressers and educators<br />
sharing the secrets behind their most iconic looks and<br />
each session ends with a Q&A. “Hairdressing Live is<br />
more than just a step-by-step guide to techniques,”<br />
explains Paul. “We go much deeper, we delve into the<br />
mindset of each stylist, which in turn is what gets people<br />
thinking about making a difference with their careers.<br />
“Hairdressing Live is ultimately aimed at stylists who<br />
don’t have the ability to go and get educated somewhere,<br />
as they couldn’t travel because they have children, found<br />
it too expensive, or didn’t have the time. Many factors and<br />
obstacles can get in the way, so we have made it accessible<br />
so everyone can attend online.”<br />
Upcoming seminar leaders include Tim Hartley and<br />
X-Presion Creativos, all of whom can be watched online<br />
or live in the studio where the hairdressers will be<br />
working. “Education is the gateway to all our futures,”<br />
Paul continues. “It’s what grounds you, disciplines you<br />
and ultimately inspires you to continue in your field<br />
of expertise. We find ourselves in an ever-evolving<br />
industry. This is what captivates most of us about<br />
hairdressing – it always progresses so we need to<br />
constantly move forward.”<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
41
42 CREATIVE <strong>HEAD</strong> IRELAND
INTRODUCING<br />
THE AUTHENTIC<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
BEAUTY<br />
CONCEPT<br />
HOLISTIC, VEGAN,* PREMIUM AND CO-CREATED WITH A UNIQUE<br />
HAIRDRESSER COLLECTIVE: THIS IS AUTHENTIC BEAUTY CONCEPT<br />
*All formulas are vegan-friendly except Gritty Wax Paste & Shaping<br />
Cream, which contains Beeswax and Amplify Mousse which contains<br />
chitosan. We aim for these products to be vegan-friendly by end of <strong>2019</strong><br />
ARE YOUR CLIENTS LOOKING FOR SOMETHING MORE? Generation Z and Millennial customers have a<br />
wider philosophy, a desire for truth and authenticity. They eschew over-engineered formulations and retouched<br />
beauty imagery. They want carefully sourced, pure ingredients and honest, real imagery. They want to be part<br />
of something that matters…<br />
AUTHENTIC BEAUTY CONCEPT<br />
has been crafted for the client who wants to experience life in the now. Inspired by hairdressers, artisans and<br />
clients who share the same values, this hair range delivers pure formulas, celebrates a no-filter attitude and<br />
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AUTHENTIC BEAUTY CONCEPT<br />
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AUTHENTIC BEAUTY CONCEPT<br />
believes in the honest artisan, building on empathy, experience and skills.<br />
JOIN THE #AUTHENTICBEAUTYMOVEMENT<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
43
44 CREATIVE <strong>HEAD</strong> IRELAND
LET’S BE<br />
HONEST<br />
FREE FROM SILICONES, SULPHATES AND PARABENS, WHICH AUTHENTIC<br />
BEAUTY CONCEPT PRODUCTS WILL BE YOUR NEW FAVOURITES?<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
AUTHENTIC BEAUTY CONCEPT believes that what you leave out<br />
is as important as what you put in. Its care formulas are vegan and<br />
created with a ‘pure ingredients’ philosophy: no sulphates, silicones,<br />
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From the date and cinnamon found in the GLOW range for<br />
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for dry hair, AUTHENTIC BEAUTY CONCEPT is fuelled by carefully<br />
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REPLENISH, the scents for each line-up are perfectly blended. With<br />
hair perfectly cared for, the Styling Assortment needs to deliver with<br />
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whether that’s building a brilliant base (Flawless Primer) or imparting<br />
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In the salon, you can help bring out your client’s inner beauty<br />
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REAL HEROES<br />
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as well as marvellously<br />
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JOIN THE #AUTHENTICBEAUTYMOVEMENT, CALL +44 800 3286920 OR VISIT AUTHENTICBEAUTYCONCEPT.COM<br />
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CREATIVE <strong>HEAD</strong> IRELAND<br />
45
“BLONDME Bond<br />
Enforcing Premium<br />
Clay Lightener spreads<br />
as easily as icing on<br />
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life as a hair painter so<br />
much easier! It feathers beautifully<br />
because it’s the right consistency<br />
straight away, doesn’t dry out and<br />
is the perfect product to use for<br />
balayage. You need it in your life”<br />
JACK HOWARD<br />
SCHWARZKOPF PROFESSIONAL BLONDME<br />
GLOBAL AMBASSADOR<br />
46 CREATIVE <strong>HEAD</strong> IRELAND
IT’S<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
CLAY<br />
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WANT A NEW WAY TO BALAYAGE? THEN SCHWARZKOPF PROFESSIONAL’S<br />
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CLIENTS ALL OVER the UK are in the grip of a serious balayage<br />
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And those blondes you create will be brilliant<br />
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CREATIVE <strong>HEAD</strong> IRELAND<br />
47
48<br />
CREATIVE <strong>HEAD</strong> IRELAND
Bittersweet<br />
symphony<br />
Colour meets shape in the new Masterpiece collection from<br />
JOICO. Tangerine hues melt into delicate blues and cherry<br />
reds sit with cool blondes – this is a cacophony of creativity<br />
PHOTOGRAPHY BY DAISY KOMEN<br />
CREATIVE <strong>HEAD</strong> IRELAND 49
50<br />
CREATIVE <strong>HEAD</strong> IRELAND
CREATIVE <strong>HEAD</strong> IRELAND 51<br />
HAIR Larisa Love, Paul Watts, Ryan Nicoletti Dowd and Sevda Durukan using JOICO. MAKE-UP Joyce Walian
Scene<br />
THE HOTTEST EVENTS EVERY MONTH – GET YOURSELF SCENE!<br />
MC Supernatural<br />
Rob Forkan<br />
Graeme Codrington<br />
Michael Douglas<br />
Cally Beaton<br />
Angel Adoree and<br />
Dick Strawbridge<br />
Chris Ramsey Dr Tamara Russell<br />
Beauty, brains<br />
AND BUSINESS<br />
MORE THAN 200 guests came to the Belfry Hotel to witness the 22nd<br />
Wella Business Network Live event, hosted by TV celebrity hairdresser<br />
and Michael Douglas. The list of speakers for the two-day event was as<br />
inspirational as it was diverse – Dick Strawbridge and Angel Adoree of<br />
Escape to the Chateau fame shared their story, while futurist researcher<br />
Graeme Codrington discussed how to approach technological change as<br />
an opportunity rather than something to be feared. Lord Price, former<br />
government minister and deputy chairman of John Lewis Partnership,<br />
revealed how to create a happy workforce; while Danish psychologist Mads<br />
Korsgaard and American freestyle rapper MC Supernatural delved into<br />
the science of creativity. The importance of being different was the topic of<br />
choice of entrepreneur and comic Cally Beaton; and Rob Forkan, founder of<br />
travel fashion brand Gandys, revealed the challenges he overcame to build<br />
his brand. Clinical psychologist Dr Tamara Russell discussed mindfulness<br />
and beauty industry expert Millie Kendall MBE analysed the recent British<br />
Beauty Council revealing the huge value and importance of the industry.<br />
With a post-dinner set from comedian Chris Ramsey and an afterparty until<br />
late, this was two days of entertainment and business insight to remember.<br />
Nick Van Holstein of Coty<br />
Lord Price<br />
Millie Kendall MBE<br />
52<br />
CREATIVE <strong>HEAD</strong> IRELAND
Leigh Keates<br />
Lisa Farrall<br />
Seeing<br />
DOUBLE<br />
IT WAS AN EVENING where ‘effortless’<br />
and ‘undone’ squared up to fierce, politically<br />
charged styling. The Coterie: In Session at<br />
Jet Studios in London pitted the easy-going,<br />
instinctive approach of session stylist Leigh<br />
Keates against educator and campaigner Lisa<br />
Farrall’s fearless, boundary-pushing agenda,<br />
masterfully steered by beauty journalist Sophie<br />
Qureshi. First up was Lisa, creator of education<br />
progamme WIG London, a passionate advocate<br />
for making the world of hairdressing textureneutral<br />
and collaborator with names such as<br />
Kendrick Lamar, Ed Sheeran and Gisele. She<br />
created a jewelled braid and a punk blonde<br />
mohawk, before the unassuming Leigh, who’s<br />
worked with names such as Alicia Vikander<br />
and Jessica Chastain, delivered his signature<br />
wearable and effortless finish. He then took a<br />
risk with something bigger, bolder and inspired<br />
by RuPaul’s Drag Race. For the Coterie: In<br />
Session Challenge, the stylists were tasked with<br />
creating a ‘current bun’ in just five minutes,<br />
with Leigh’s messy side-bun winning the<br />
audience vote. And then every guest left with a<br />
goody bag from sponsor BaByliss PRO.<br />
CREATIVE <strong>HEAD</strong> IRELAND<br />
53
I’m still obsessed with<br />
this colour and finish on<br />
model @youcantcallmejulie<br />
#champagneblonde<br />
Behind the scenes for the relaunch<br />
of the @lorealpro TECNI.ART range!<br />
#sessionstylist #lorealproire<br />
We created this look with<br />
a jazzy little silk bath!<br />
#coralhair #waves<br />
Hidden details,<br />
#mint and #pink<br />
In the<br />
frame<br />
Emma Marcey (@emmamarcey),<br />
Colour Zone specialist for Marbles<br />
Hair & Beauty at Hugh Campbell<br />
Hair Group, snaps away<br />
I dressed this with a widetooth<br />
comb and finished it<br />
with @lorealpro TECNI.ART<br />
Air Fix and Ring Light<br />
SHOOT AND SEND Want to give us<br />
a snapshot of your world? Tweet<br />
us at @creativeheadmag now!<br />
Life as a L’Oréal ID Artist!<br />
#idartist #backstage<br />
Back at the #LCT19<br />
semi-final! #neonhair<br />
#colourfulhair<br />
54<br />
#tbt to 2017, photography<br />
by @stephen-odriscoll-hair<br />
#editorial #hairart<br />
Competing at #LCT19 grand final –<br />
dreams do come true!<br />
Frida Kahlo-inspired shoot<br />
#ghdstylesquad<br />
CREATIVE <strong>HEAD</strong> IRELAND
BECOME A MEMBER<br />
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CONTACT US<br />
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www.irishhairfed.com<br />
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REPRESENTING THE IRISH<br />
HAIRDRESSING INDUSTRY<br />
- SINCE 1974 -<br />
WHO ARE WE?<br />
The Executive Committee is made up of Salon owners<br />
and respected Educators in our industry. The IHF is a<br />
a voluntary organisation.<br />
WHAT DO WE DO?<br />
1. Your VOICE & REPRESENTATIVE to government<br />
2. Educate<br />
3. Competitions<br />
4. Support<br />
5. Networking - being in business can be a lonely place<br />
but when you are involved with the IHF you always have<br />
someone to call and by attending our events you get to<br />
meet with like minded salons and owners who can offer<br />
endless support.<br />
1. YOUR VOICE<br />
We are the leading representative of hair salons in <strong>Ireland</strong>. We give you<br />
a voice at local and national level with government.<br />
2. EDUCATE<br />
We run an affordable Education programme for EVERYONE even non<br />
members, (members get a discount.)<br />
3. COMPETITIONS<br />
We support Team <strong>Ireland</strong> at European & International level.<br />
STAR TEAM / GENTS STAR TEAM<br />
Is an initiative for apprentice hairdressers and barbers in the industry.<br />
CHAMPIONSHIPS<br />
The IHF hosts the IHF National Hairdressing Championships with the much<br />
sought after titles of:<br />
• Hairdresser of the Year<br />
• Barber of the Year<br />
• Trainee Hairdresser of the Year<br />
4. SUPPORT<br />
The IHF Supports salons and owners on an ongoing basis with<br />
updates including Employment law, trainee and stylist guidelines<br />
5. NETWORKING<br />
The IHF is a community.
FOR FULLER AND HEALTHY-LOOKING HAIR ALL YEAR ROUND.<br />
ALFAPARFMILANO.COM