October / November 2019 issue of the independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.
This issue includes the event guide for the BBxpo business exhibition and networking event in Bideford on Thursday 24 October 2019.
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HIGH STREET Fill your own containers in Lynton After visiting local eco shops, Val Pugsley wanted to open her own store and so started researching products. On 1 September, Val and husband Steve accepted the keys to the shop at 1 Lee Road, Lynton and opened the doors of Ginger Nut on 2 September. Ginger Nut stocks home, eco and seaside goods and is building up its range to include cleaning products from fabric conditioner to washing-up liquid, hand soap, laundry liquid, toilet cleaner, washing and dishwasher powder and a lot more. To reduce waste, customers are invited to bring their own bottles to refill and reuse their plastic containers. Ginger Nut also sells glass bottles with a pump, spray or pourer, which can be refilled again and again. The store’s emphasis is on products free from dyes and harsh chemicals and not tested on animals. As well as Val and Steve, the store is staffed by four assistants include Christine Bowden, Kelly Peacock and family members. The response from the community has been very positive and Val intends to open all year. ■■Details 07811 356711 or ginger-nut.co.uk Pannier market plan Bideford Pannier Market development officer Helen Perrson, appointed in August, is working to increase market use for businesses and community. With accommodation for a potential 17 businesses on Butcher’s Row, eight marketplace shops and 35 stalls plus toilets, baby-changing facilities, café and food outlets all under cover, Helen aims to develop events to attract more traders, families and shoppers. “We welcome new traders who want to be part of a vibrant market,” says Helen. The Pannier Market Hall is open Tuesdays to Saturdays, 9.00am to 3.00pm from January to March and 9.00am to 4.00pm from April to December; the independent Butcher’s Row and the Market Place Shops are open Mondays to Saturdays. ■■Details Bideford Pannier Market at bideford-tc.gov.uk Sustainable store: (from left) Christine Bowden, Kelly Peacock and ginger nut Val Pugsley Back to nature on the high street If the high street is at the centre of the community, then the community is at the centre of Nature’s Nutrition in Mill Street, Bideford. Not only is Nature’s Nutrition a health-food store selling high-quality foods and supplements for a range of specialist and regular diets, but it’s also a co-operative which aims to support the local community. Registered as a not-for-profit community benefit society, individuals can join as members. It also strives to care for the environment and encourages customers to bring in their own boxes, jars or pots to fill them with herbs, spices, cereals, rice, pulses, dried fruit and other foods to reduce packaging and waste. It also stocks refill shampoos, hand-wash, cleaning and laundry liquids from ethical brands including EcoLeaf, Bio D and Faith in Nature. There is large range of products in store, from vegan protein powders to speciality teas, and staff are always pleased to source specific products. ■■Details 01237 425194 or naturesnutrition.life 4 business action | October / November2019 | business-action.co.uk
NEWS Do you need to be based in a city to run a digital agency with customers across the world? Andrew Bowers of Peak Online has proved that you don’t. Originally from Wales, Andrew now lives in North Devon and has moved his business here too. Andrew started his first business 10 years ago, building web sites for local businesses in Wales. In 2014, he travelled to Hong Kong, where a friend was based. On his first visit, he signed up his first international client and started Peak Online. Since then, Andrew has developed it into an international web site design and digital marketing business servicing clients across the world. “Now I go to Hong Kong every year and see as many people as possible to sign up new customers,” says Andrew. “Over the years, clients don’t need to see me and I can contact them by Skype.” As well as working with Farmers group’s fifth anniversary Exmoor Hill Farming Network (EHFN) is celebrating its fifth anniversary. The independent, farmer-led group was launched in 2014 to improve the viability and sustainability of Exmoor farming businesses through knowledge transfer, peer-group support, training, and co-operation to safeguard upland farming, rural employment and landscape management. EHFN is based at Cutcombe Market and aims to be the ‘go-to hub’ for the farming community, supporting some 300 farming businesses in and around Exmoor. EHFN organises a wide range of events for farmers to learn, share and collaborate through a mix of discussion groups, visits, and specialist knowledge / training events. Exceptional service drives digital agency Recently, members and the National Park Authority have produced ‘Exmoor’s Ambition’. These proposals advocate a new approach to enhancing the internationally important landscapes and the many public benefits that good farming and other land managing businesses can provide. They comprise a co-ordinated set of locally delivered and accountable measures to enhance the environment, economy and public wellbeing. Network chairman Dave Knight says, “Because this has been a farmer-based approach, backed by the National Park Authority and the local community, we have got a groundswell of local farming support for this initiative.” ■■Details 01643 841455 or exmoorhillfarmingnetwork.org.uk Andrew Bowers of Peak Online clients in Hong Kong and Australia, Andrew also works with design and marketing professionals across the world so that his business operates truly internationally. “I have a formula of things I expect from professionals, including speed of response, honesty, reliability and their ability to deliver. I like to build up trust with all the people I work with.” Peak Online’s services range from Wordpress and Magento web site design and development to ecommerce, app development, digital marketing, copywriting, translation and graphic design. In addition to clients abroad and in Wales, Andrew is keen to become part of the North Devon business community and to work with more customers here. Peak Online already manages web sites for World of Wonder at Affinity and Mono Stereo Records in Bideford. Andrew is not only interested in the business side, but also has a long history of involvement with community and helps Neath Port Talbot Mind with its web site. “I like to get involved with the local community and I like to work with people who complement my business.” While digital and design skills are essential to his business, Andrew emphasises that Peak Online’s success is due to its exceptionally high level of customer service. “We help customers improve their businesses because we care about their businesses.” ■■Details 01237 721256 or northdevon.peak-online.uk.com VISIT STAND AT BBXPO Looking for independent financial advice? Call us on 01237 426450 for a free initial consultation email@example.com https://dscottfinancial.co.uk Your home may be repossessed if you do not keep up repayments on your mortgage. @businessactionm | October / November2019 | business action 5