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MED Communication Handbook - Programme Med

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Vocal delivery<br />

Speak clearly, correctly and conversationally: don’t put on a performance. A<br />

presenter’s voice should sound like private speech, but exaggerated to fill the room.<br />

Vary your voice for interest and emphasis. Try to eliminate useless space-filling<br />

sounds and phrases: Um. Er. You know. I mean. So to speak. Etcetera. Speak<br />

loudly enough for everyone to hear, and loudly enough to sound especially<br />

confident: usually louder than normal speech. Broadcast your voice to the furthest<br />

corners of the room; you will naturally keep your head up and open your mouth<br />

wide.<br />

Speak at a rate the audience can follow, which is typically a little slower than in<br />

normal conversation. In any case, being loud and enunciating distinctly will require<br />

more pauses for breath. Go more slowly than you think you need to, particularly<br />

with as adrenalin tends to speed us up. Your audience need the time to assimilate<br />

and interpret what you are saying. Practise words that are unfamiliar or easy to<br />

stumble over. Change and movement are interesting, so vary your voice.<br />

Vary your pitch to convey interest and confidence.<br />

Vary your rate of speaking to establish a mood or add emphasis. Slowly sounds<br />

thoughtful or deliberate, or imparts a sense of drama. Speaking fast shows<br />

excitement and activity.<br />

Vary your volume: raise or lower for effect, usually for a punch-line or attention<br />

grabber before something important.<br />

Visuals<br />

Good visual and audio-visual aids can enhance a presentation to the extent that<br />

studies have found increases in information retention of up to 50 percent. Bad<br />

visual aids can make a presentation unbearably tedious. One major risk is that the<br />

presenter becomes secondary to the slides. Do not narrate your PowerPoint. It<br />

should not duplicate your verbal presentation. Do not use it as a prompt or script<br />

for your own presentation: that is the purpose of private speech notes. Speak to<br />

the audience, not the screen: the visuals should support the speaker, not vice<br />

versa. Resist stock clipart. The principle returns that nothing should distract from<br />

you and your message. Do not use too many slides.<br />

Use visuals to give a big picture quickly: graphics, pictures, cartoons, bar charts,<br />

and key words. Use your own words to elaborate. Visuals should be simple, clear,<br />

and with a defined purpose: to support the presenter. They should be large enough<br />

to be seen by the whole room. Text should be brief and minimal: single words and<br />

phrases. While there is text on the screen, the audience will be reading it, not<br />

listening to you. Clear, simple pictures, graphs, charts and illustrations are most<br />

effective. Do not crowd the screen: use lots of white space. Animations and reveals<br />

should be subtle and used for particular effect. Maintain styles and continuity<br />

16<br />

� Factsheet 12: Presentations and Speeches<br />

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