East River Electric 2020 Annual Report

MEETING
MEMBER
NEEDS
East River offers a suite of federated
services to our membership that are
designed to uphold our mission of
enhancing the value of our member
systems.
From providing advertising and communications
packages to offering IT and cyber security assistance,
employees across East River work hard to support and
complement the efforts of our member systems. Over
the past few years, at the request of our membership,
we’ve launched new service-sharing opportunities
and expanded several existing member support
programs.
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“East River’s federated services are designed to ease
the pressure that our member systems face in today’s
fast-paced environment,” said General Manager Tom
Boyko. “Our employees are dedicated to helping the
membership fulfill their business needs and minimize
costs.”
Cyber and IT Services Program
East River’s Cyber and IT services program is now in its
third year and 11 member systems are enrolled in the
program. The program is unique among East River’s
other federated services in that each participating
member system pays individually for the program. The
program provides participating co-ops with complete
cyber security and IT support and the participating