The Recycler Issue 333
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Which should have ensured that printer<br />
cartridge manufacturers produce toner<br />
and inkjet cartridges that can not only be<br />
recycled but will also have the capacity to<br />
be reused in print devices without adversely<br />
affecting a manufacturer’s warranty.<br />
TR: Thirty-seven years means<br />
you have been successful, but<br />
what challenges have you<br />
faced along the way?<br />
LH: We can honestly say we’ve been<br />
through it all in our 37 years since we began<br />
back in 1983 – A serious recession in the<br />
1980’s and now another just beginning;<br />
the rise of office computers, laser<br />
printers, inkjet printers, faxes, websites,<br />
emails, cell phones, smart phones, cloud<br />
phones, BACS, and the demise of impact<br />
printing. We still have our ribbon stuffer<br />
and Branson welder for the handful of<br />
customers who still use us for reloading<br />
their ribbon cartridges – some have been<br />
reloaded dozens of times. Because the<br />
cartridges have been obsolete now for years<br />
it’s the only source they have in order to<br />
keep their printers working.<br />
<strong>The</strong>n there was the flood damage,<br />
lightening damage, theft of copper wiring<br />
You knew the decision maker<br />
personally and they knew you<br />
from roof, break- in by tearing down a<br />
concreted-up door, 8-foot-tall windows<br />
smashed (that was twice). And yet, each<br />
time we got through it never succeeding in<br />
stopping us for even one day. <strong>The</strong> Head<br />
Office of Woolworths was just up the road<br />
and we were with other companies in a<br />
trading estate. When the trading estate was<br />
set for demolition (it was the old<br />
Dunlop Cotton Mill, at one time the<br />
largest cotton mill in the world with<br />
its own internal railway). In 2013 we<br />
moved the company closer to the Town<br />
centre and the only vandalism so far<br />
touch wood was stealing one of our<br />
CCTV cameras.<br />
<strong>Issue</strong> <strong>333</strong><br />
August 2020<br />
35