DRIVE A2B February 2021
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Australia's only Magazine for the Commercial Passenger Transport Industry. News and views for Drivers, Owners and Operators of Taxi, Hire Car, Limousine, Ride Share, Booked Hire Vehicles, Rank and Hail Cars.
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<strong>DRIVE</strong><br />
Voice of the Australian Commercial Passenger Transport Industry<br />
FEBRUARY <strong>2021</strong> | EDITION 42<br />
Moving into <strong>2021</strong><br />
National<br />
Magazine<br />
Taxis, Hire Cars,<br />
Wedding Cars,<br />
Limousines<br />
Owners, Drivers,<br />
Partners, Operators<br />
Suppliers, Networks,<br />
Booking Service<br />
Providers
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assets while they’re on the road.<br />
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IT ALL ADDS UP TO THE TIAIB DIFFERENCE.<br />
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p: 1800 333 041 e: taxis@jlta.com.au w: www.tiaib.com.au<br />
The information contained in this advertisement, which is current as at the date of publication, provides only a general overview of subjects covered. It<br />
is not intended to be taken as legal advice or advice regarding any individual situation and should not be relied upon as such. Insureds should consult<br />
their insurance and legal advisors regarding specific coverage issues. All insurance coverage is subject to the terms, conditions, and exclusions of the<br />
applicable individual policies. Current as at July 2019. Jardine Lloyd Thompson Pty Ltd ABN 69 009 098 864 AFS Licence 226827.<br />
The JLT Group is a part of the Marsh & McLennan Companies (MMC) group of companies. LCPA 19/077 SG19-0729
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4 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
EDITION 42<br />
www.drivea2b.com.au<br />
<strong>DRIVE</strong><strong>A2B</strong><br />
@<strong>DRIVE</strong><strong>A2B</strong>a<br />
contact@drivea2b.com.au<br />
12<br />
NATIONAL<br />
8 Transport Alliance Australia report.<br />
12 Automated Vehicle trials.<br />
24<br />
Black & White Cabs drive for more<br />
drivers.<br />
QUEENSLAND<br />
10 Senior drivers on the road.<br />
VICTORIA<br />
14<br />
MPTP scheme handed to Uber on a<br />
gold platter.<br />
16<br />
<strong>2021</strong> Australian Open Pick-up and<br />
Drop-off points.<br />
18 Message from Rod Barton MP.<br />
NSW<br />
26 Regional Seniors Travel Card.<br />
28 Central Booking Service for WATs.<br />
16<br />
30<br />
NSW Taxi Council establishes a<br />
Disability Reference Group.<br />
WESTERN AUS.<br />
32<br />
Stress continues for WA's regional<br />
taxi operators.<br />
OVERSEAS<br />
38<br />
39<br />
ComfortDelGro to trial ride-hailing<br />
service with private cars.<br />
Bilking a taxi fare; is it a crime or a<br />
civil dispute?<br />
STATISTICS<br />
11 Queensland<br />
40 - 41<br />
22<br />
Western Australia, Tasmania,<br />
Victoria, ACT<br />
23 South Australia<br />
27 New South Wales
From our Editor<br />
I have been reporting on this industry for over<br />
30 years and it never ceases to amaze me how<br />
every State (and Territory) in Australia does things<br />
slightly, and sometimes majorly, different from<br />
the others.<br />
Just this year alone, the Victorian government has<br />
seen fit to grant Uber the right to transport our<br />
most vulnerable citizens — those who are MPTP<br />
(TSS) cardholders. Victoria is the only Australian<br />
State to do this. Moreover, it is the only place in<br />
the world where this has been done!<br />
In New South Wales, the NSW Taxi Council has<br />
started up a Disability Reference Group where<br />
industry stakeholders will come together, discuss<br />
and network with the NSW taxi industry and<br />
disability sector. This will help foster a more<br />
collaborative and consultative relationship with<br />
all stakeholders.<br />
NSW government has awarded Spinal Cord<br />
Injuries Australia the contract to provide a<br />
Centralised Booking Service (CBS) for people<br />
needing a Wheelchair Accessible Taxi (WAT).<br />
A central booking system for WATs has been tried<br />
in many places, many times before, and whilst it<br />
is not a new idea, it is certainly a great one. The<br />
NSW CBS for WATs will start on 1 March <strong>2021</strong>.<br />
Then there's the issue regarding incentives<br />
for people purchasing electric vehicles. ACT<br />
government offers zero charges on new e-vehicle<br />
purchases, free vehicle registration and interestfree<br />
loans for purchases. Victoria offers a $100<br />
discount on registration and discounts on stamp<br />
duty for vehicles priced over $68,740. Queensland<br />
gives a slight discount on stamp duty.<br />
These subsidies do little to bring the entry-level<br />
pricing of e-vehicles to a more affordable value.<br />
What some States give with one hand, they take<br />
away with the other. South Australia, Victoria<br />
and NSW have voiced their plans to introduce<br />
a road user charge for electric vehicles. Whilst<br />
some international cities are looking at a similar<br />
scheme, they are only doing so now because of<br />
the volume of electric vehicles they already have<br />
on the road.<br />
6 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
Even before you include the State road taxes,<br />
these subsidies don’t do much to bring the<br />
entry-level pricing of EVs to a more affordable<br />
level.<br />
With regards to the cleaning of commercial<br />
passenger transport vehicles, most States<br />
recommend that the frequent touch points in<br />
the vehicles be cleaned at least daily. But in<br />
Victoria it is MANDATORY for the frequent touch<br />
points to be cleaned after every passenger has<br />
left the vehicle.<br />
NSW implemented the use of QR code recording<br />
for passengers travelling in taxis, hire cars and<br />
rideshare vehicles months ago — October 2020<br />
actually. Victoria is still thinking about how it<br />
will implement this safeguard, but apparently it<br />
will be happening soon, and the other Australian<br />
States don't see the need for this COVID-19<br />
tracking assistance.<br />
As far as industry terminology goes, Victoria<br />
and Western Australia stand out as the only two<br />
States that don't call a taxi "TAXI" and South<br />
Australia refers to Wheelchair Accessible Taxis as<br />
"ACCESS TAXIS" — see the table below for more<br />
variances.<br />
Just as there are no two snowflakes the same,<br />
no two Australian States (or Territories) approach<br />
the commercial passenger transport industry in<br />
the same manner — because that would be too<br />
easy, boring and give me nothing to compare!<br />
Mrs Toni Peters<br />
<strong>DRIVE</strong> <strong>A2B</strong> Editor<br />
Australian<br />
State /<br />
Territory<br />
Taxi<br />
Vehicles were previously known as....<br />
Luxury Hire Car<br />
/ Limo / Special<br />
Purpose Vehicle<br />
Rideshare<br />
Now known as...<br />
Wheelchair<br />
Accessible Taxi<br />
ACT Taxi Hire Car Rideshare Wheelchair<br />
Accessible Taxi<br />
NSW Taxi Hire Vehicle Hire Vehicle Wheelchair<br />
Accessible Taxi<br />
NT Taxi Private Hire Car/<br />
Limousine<br />
Rideshare<br />
Wheelchair<br />
Accessible Vehicle<br />
QLD Taxi Limousine Booked Hire Service Wheelchair<br />
Accessible Taxi<br />
SA Taxi Chauffeur Rideshare Access Taxi<br />
TAS Taxi Hire Car Ridesourcing Wheelchair<br />
Accessible Taxi<br />
VIC<br />
WA<br />
Unbooked<br />
Commercial<br />
Passenger Vehicle<br />
On-demand rank or<br />
hail (OD-RH) vehicle<br />
Booked Commercial<br />
Passenger Vehicle<br />
On-demand Charter<br />
(OD-C) vehicle<br />
Booked Commercial<br />
Passenger Vehicle<br />
On-demand Charter<br />
(OD-C) vehicle<br />
Wheelchair<br />
Accessible Vehicle<br />
Wheelchair<br />
Accessible Vehicle<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
7
YOUR<br />
NATIONAL<br />
ASSOCIATION<br />
Looking<br />
after the<br />
interests of<br />
those<br />
in the<br />
Australian<br />
commercial<br />
passenger<br />
transport<br />
sector.<br />
Driver's Accreditation<br />
A Right or Privilege?<br />
I first got my driver’s licence – legally<br />
– as a 15 year old in New Zealand.<br />
While we all thought that driving was<br />
a right, a rite of passage if you will, the<br />
authorities thought differently and<br />
drummed it into us that driving was a<br />
privilege – and that it came with great<br />
responsibilities.<br />
We were taught about the absolute<br />
power and danger that we were in<br />
control of, trying to master a beast that<br />
weighed approximately a tonne and<br />
that only responded to our inputs. We<br />
were taught about the consequences of<br />
our actions – how and when to brake,<br />
how to steer etc.<br />
There was a lady at the local roads<br />
authority that was infamous for failing<br />
young adults (15/16 year olds) going<br />
for their licence the first time – almost<br />
automatically – just to drum in this<br />
point.<br />
I first got my licence to drive a taxi in<br />
Sydney in the early 1990s. Again, this<br />
was definitely a privilege, and again,<br />
the testing instructors did everything<br />
they could to ensure that young people<br />
didn’t get their licence the first time.<br />
The responsibilities of being a taxi or<br />
hire car driver are more onerous than<br />
just driving a car. You take on the<br />
primary responsibility for the care and<br />
safety of paying passengers – people<br />
who assume you are a professional<br />
driver and are paying you for your<br />
service.<br />
I re-entered the taxi industry in Victoria<br />
in 2004. Again, the instructors and<br />
authorities were very serious – it was<br />
a great privilege to be able to be a<br />
hire car driver; and there were lots of<br />
responsibilities that go with it.<br />
Most of you will remember the<br />
knowledge test that had to be passed;<br />
you will remember we had to be<br />
familiar with Melbourne and know<br />
how to read and use a Melway street<br />
directory. Once we were licenced,<br />
there were rules and regulations that<br />
we had to abide by, all because being<br />
a commercial passenger vehicle driver<br />
was a great privilege.<br />
Unfortunately, over the last four years<br />
the Victorian Government, through its<br />
regulatory arm Commercial Passenger<br />
Vehicles Victoria (CPVV) – previously<br />
called the Taxi Services Commission<br />
– seems to have forgotten this, and<br />
it is now treating the ability to be a<br />
8 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
ONLY<br />
$120<br />
Membership<br />
Price)<br />
and Yearly<br />
half-yearly<br />
payment<br />
options<br />
Alliance Australia is a peak<br />
Transport<br />
for owners, drivers, operators and<br />
body<br />
of the Australian<br />
stakeholders<br />
passenger transport sector.<br />
commercial<br />
is a non-profit body run by members,<br />
TAA<br />
members. Become part of an industry<br />
for<br />
passenger driver to be a right, and<br />
not a privilege.<br />
In Victoria the regulations that<br />
defined the taxi and hire car industry<br />
and ensured the professionalism<br />
and safety of all participants in the<br />
industry have been removed and<br />
destroyed.<br />
Transport Alliance Australia (TAA)<br />
believes that <strong>2021</strong> is the year in<br />
which our industry – an industry that<br />
has been trampled and destroyed<br />
by the governments that were<br />
supposed to protect it – should be<br />
fixed.<br />
TAA believes that we have to reembrace<br />
the past and realise that<br />
driving a commercial passenger<br />
vehicle is a privilege – and a hard<br />
earned privilege too!<br />
This privilege must come with<br />
responsibilities, with rules and<br />
regulations for the benefit of both<br />
the industry and the society that we<br />
serve.<br />
All commercial passenger vehicles,<br />
taxis, hire cars, limousines and<br />
rideshare vehicles, perform vital<br />
community work. We are the ones<br />
who are called to take the older<br />
members of our society to their<br />
medical appointments. We are the<br />
ones who governments entrust with<br />
looking after those less able and who<br />
are the beneficiaries of government<br />
financial assistance.<br />
We are the ones who welcome<br />
tourists into our state and country<br />
– often the first meeting with a<br />
member of the Australian public that<br />
tourists have. We are the ones who<br />
have to know and love our cities – we<br />
have to provide an efficient and safe<br />
service, in a professional manner.<br />
We are the ones who love our job,<br />
and love the people who we work<br />
for.<br />
Our industry is not an industry that<br />
should be considered a default<br />
choice if there are no other options.<br />
We need to see sufficient financial<br />
reward to attract top drivers and<br />
operators back into the business. We<br />
need to see our people being proud<br />
of the work that we do.<br />
On a personal note I really enjoy<br />
driving and chatting with the varied<br />
clients that I have – it is this personal<br />
connection that makes my day when<br />
I drive. I take pride in knowing that I<br />
am offering the best possible service<br />
that I can.<br />
Remember, being a CPV driver is a<br />
great privilege, and not a right for<br />
everyone!<br />
Please let us know what you would<br />
like to see to make this industry<br />
better for all.<br />
Together we can make <strong>2021</strong> a year<br />
that showcases the re-birth of our<br />
great industry.<br />
Stay safe out there.<br />
André Baruch<br />
Valid from Now for 12 Months<br />
JOIN TAA OR RENEW YOUR MEMBERSHIP!<br />
YEARLY<br />
(Individual<br />
group working for a better industry.<br />
available!<br />
www.taa-national.com.au • info@taa-national.com.au<br />
TAA advocates for the betterment of the Australian personal passenger transport sector.<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · September 2020<br />
9
ON QLD ROADS<br />
Senior Drivers<br />
on the Road in<br />
Queensland<br />
Queensland News<br />
Age is not a barrier to driving in<br />
Queensland and the Department<br />
of Transport and Main Roads (TMR)<br />
support older drivers continuing to<br />
drive on Queensland's road for as<br />
long as they can do so safely.<br />
The fact a driver is an older person<br />
does not necessarily make them a<br />
danger on the road.<br />
Many older drivers have decades of<br />
driving experience and are as safe as<br />
any other motorist.<br />
It is a person's ability to drive safely<br />
that will determine whether they can<br />
hold a licence.<br />
All drivers, regardless of age, must<br />
meet nationally agreed standards to<br />
ensure their health or any physical<br />
disability does not increase the risk<br />
of a crash.<br />
They must always carry their<br />
medical certificate with them while<br />
driving and drive in accordance with<br />
any conditions or restrictions on the<br />
certificate. The certificate is valid for<br />
a maximum of 13 months, which<br />
ensures regular check-ups and the<br />
As there are several<br />
conditions that can<br />
become more prevalent<br />
with age, all drivers 75<br />
or older must hold and<br />
drive in accordance<br />
with a current medical<br />
certificate.<br />
early detection and management of<br />
any health problems.<br />
A person's general practitioner is<br />
best placed to assess their medical<br />
fitness to drive.<br />
This is done using national<br />
standards set out in the Assessing<br />
Fitness to Drive for commercial and<br />
private vehicle drivers publication.<br />
The general practitioner may require<br />
the person to undertake more<br />
frequent reviews or seek advice from<br />
a specialist, such as an occupational<br />
therapist. A recommendation of<br />
medical fitness to drive is then<br />
provided to TMR.<br />
10<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
Anyone, including Queensland<br />
Police, can report a driver who<br />
they believe has a medical<br />
condition that is likely to<br />
adversely affect their ability to<br />
drive. Sufficient evidence needs<br />
to be provided to TMR.<br />
If TMR determines a person has<br />
a medical condition that is likely<br />
to adversely affect their ability to<br />
drive, they can suspend, cancel or<br />
amend their licence.<br />
Failing to notify TMR of a medical<br />
condition is an offence, which<br />
carries a maximum penalty of<br />
$8007 and cancellation of their<br />
driver licence.<br />
Qld<br />
STATS<br />
Number of Registered<br />
Personalised Transport LICENCES<br />
as at 30 June 2020<br />
20,000<br />
18,000<br />
16,000<br />
14,000<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
499<br />
Licences<br />
3,253<br />
1.7m<br />
17,459<br />
Limousine Taxi Service Booked Hire Service<br />
passenger trips provided<br />
through the 2019/20<br />
Taxi Subsidy Scheme<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
11
TECHNOLOGY UPDATE<br />
Automated<br />
Vehicle Trials!<br />
Future automated vehicles are<br />
predicted to improve Australia in<br />
many aspects – from sustainability,<br />
fuel efficiency, traffic flow, road<br />
safety, mobility and accessibility, to<br />
productivity.<br />
However, as we know, before they are<br />
commercially deployed, they need<br />
to be tested on our public roads to<br />
ensure they are 100% safe to be used,<br />
and this is where trials come into play.<br />
These trials, using automated cars,<br />
pods and shuttle buses, have taken<br />
place in Australia since 2016, and<br />
many Australians have had the<br />
chance to experience the technology.<br />
The National Transport Commission<br />
(NTC), an Australian statutory body<br />
created to develop regulatory and<br />
operational reform for road, rail and<br />
intermodal transport, is working<br />
together with fellow government<br />
agencies to establish a complete<br />
and functional regulatory system<br />
that supports the safe commercial<br />
deployment of automated vehicles in<br />
Australia.<br />
In November 2020, the NTC<br />
compiled a report with an overall<br />
view of the automatic vehicle<br />
trialling, highlighting key findings<br />
and lessons learned regarding the<br />
trials’ framework which consists<br />
of importation, trial application<br />
and national trial guidelines; the<br />
operation and outcomes of trials<br />
themselves; and how trials are chosen<br />
and evaluated.<br />
Applying for a trial involves submitting<br />
an importation application to the<br />
Commonwealth to import the<br />
vehicles and a trial application to<br />
the state/territory governments to<br />
approve a trial on public roads.<br />
The NTC has observed that trial<br />
12 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
applicants could be provided with<br />
more clarity on the importation<br />
process and trial application process.<br />
A suggestion is that governments<br />
organise a centralised online portal<br />
for potential trial applicants to view<br />
in the one place the process of a trial<br />
from the very start to end.<br />
There have been key findings about<br />
the technology, project operation,<br />
safety, road users, occupants,<br />
reporting and infrastructure of the<br />
trials. We have to remember that<br />
automated vehicle trials shine a<br />
light on many things other than the<br />
technology itself.<br />
Other elements that provoked<br />
thought were business models,<br />
viability as a transport solution, test<br />
infrastructure and public acceptance.<br />
Moving forward, governments and<br />
trialling organisations should consider<br />
what learnings and outcomes they<br />
want arising from running these trials<br />
in their jurisdictions, as to assist in<br />
their decision-making in the future.<br />
Most of the automated vehicle trials<br />
that have been carried out have used<br />
automated shuttle buses, and these<br />
trials have come up with similar<br />
results across all areas. Yet, from the<br />
great amount of automated shuttle<br />
bus trials actioned to date, the path to<br />
commercialisation is still not evident.<br />
Technology providers will look to<br />
progress their testing to larger, more<br />
complex trials and test out commercial<br />
business models.<br />
It is vital to increase public acceptance<br />
of this technology prior to commercial<br />
deployment. The thousands of<br />
Australians who got to experience<br />
the technology first-hard in the trials<br />
generally reacted very positively.<br />
Sharing takeaways from the trials<br />
among governments surrounding<br />
matters like safety incidents (including<br />
those with human operators) and<br />
trial locations is significant in avoiding<br />
potential safety incidents and the<br />
duplication of trials, respectively.<br />
In order for Australia to be in an<br />
optimal position for the commercial<br />
deployment of automated vehicles,<br />
governments need to be confident in<br />
the objectives of the trials, so they are<br />
able to evaluate them in consideration<br />
of those objectives.<br />
Some state/territory governments<br />
are driven to partner up with trialling<br />
organisations as funders, while others<br />
assist in creating a ‘safe space’ for trials<br />
in their jurisdictions.<br />
Trialling organisations, on the other<br />
hand, have contrasting reasons.<br />
Depending on the type of trialling<br />
organisation, it may want to test the<br />
safety of the technology or want to<br />
encourage the industry and address<br />
transport disadvantages.<br />
As the government plays a central role<br />
in the ongoing nature of the trials, it<br />
needs to consider the full scope of<br />
objectives for trialling, especially the<br />
objectives that go beyond their regular<br />
objectives and go beyond industry<br />
objectives.<br />
Clearer objectives will lead to better<br />
evaluation, which in turn will lead to<br />
better sharing.<br />
Evaluation and sharing learnings<br />
haven’t been on the top of the priority<br />
list for state/territory governments,<br />
but it is now obvious that<br />
governments will need to learn from<br />
each other so that Australia is at the<br />
best position to launch automated<br />
vehicles commercially. The good<br />
thing is that there is a willingness to<br />
be more open. Austroads is working<br />
to facilitate this.<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
13
SUBSIDY SCHEME<br />
MPTP<br />
SCHEME<br />
handed to UBER<br />
on a gold platter<br />
Victoria News<br />
The Victorian Regulator (CPVV) has<br />
partnered with Uber and is allowing<br />
Uber to participate in the Multi<br />
Purpose Taxi Program (MPTP) scheme<br />
– the subsidy scheme that allows<br />
people with a severe or permanent<br />
disability to get a 50% subsidy when<br />
travelling in taxis. How ridiculous!!<br />
There are so many things wrong with<br />
this. Minister for Public Transport,<br />
Ben Carroll, how can you condone<br />
this action? How can you allow<br />
the Regulator to decimate the taxi<br />
industry?<br />
Wasn’t it bad enough that the Victorian<br />
government allowed Uber to operate<br />
illegally for 3 years and infiltrate the<br />
Victorian taxi and hire car industry?<br />
But now you have hit them in the guts<br />
again.<br />
Firstly, just because we have had very<br />
few new cases of COVID-19 it doesn't<br />
mean the virus has gone away. The<br />
world is still in a pandemic. At recent<br />
CPVV meetings Uber has admitted that<br />
its drivers have not been cleaning their<br />
vehicles after each passenger – yet<br />
this is a mandatory requirement of the<br />
CPVV.<br />
Secondly, does this mean that all<br />
Uber drivers will undertake training on<br />
how to assist and manage passengers<br />
who may have a disability? Will they<br />
undertake training to assist passengers<br />
with severe medical issues? How is the<br />
average Billy Bob going to know how<br />
to assist people with special needs?<br />
Thirdly, did anyone stop and ask<br />
the Uber driver partners what they<br />
thought about transporting MPTP<br />
cardholders? Apparently there are<br />
many drivers who have voiced their<br />
opposition to carrying passengers<br />
that may have special needs and<br />
may require extra assistance from the<br />
driver. They just don't want the extra<br />
responsibility that is now being placed<br />
upon them .<br />
CPVV undertook a trial of the MPTP<br />
scheme with Uber in Geelong from 22<br />
March to 31 May 2020 – at the start of<br />
Victoria's COVID-19 lockdown.<br />
The subsequent results of the<br />
14<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
government orchestrated trial,<br />
where they judged Uber's services,<br />
are based on 170 trips conducted<br />
during this period.<br />
This works out to be a sample size<br />
of LESS THAN 0.15% of the average<br />
MPTP trips during October and<br />
November 2020 – not 5%, not 10%,<br />
not 20%, but LESS THAN 0.15%.<br />
How is this data sufficient to make<br />
a judgement call?<br />
And if you look at July 2019 -June<br />
2020 figures, the CPVV reports<br />
that 4.7 million MPTP trips were<br />
undertaken in that 12 month<br />
period.<br />
It is preposterous to even<br />
comprehend how the government<br />
gained such an allusive<br />
understanding of Uber's services<br />
when such a small amount of<br />
MPTP trips were taken.<br />
Minister Carroll, you are permitting<br />
Uber drivers to transport our<br />
vulnerable community members in<br />
cars that are not necessarily clean,<br />
up to standard, have no cameras<br />
installed and with drivers who have<br />
been given no training on how to<br />
assist these passengers. You are<br />
allowing them to take the cream of<br />
the MPTP work.<br />
Uber DOES NOT have any<br />
Wheelchair Accessible Vehicles<br />
(WAVs) – it can only transport those<br />
whose collapsible walking aids<br />
fit into their boot. It used to be<br />
that those who wished to provide<br />
services to MPTP cardholders<br />
had to have WAVs as part of their<br />
fleet – and rightly so. But along<br />
comes Uber and it gets handed this<br />
segment of the CPV passengers on<br />
a gold platter.<br />
How is it that there appears to<br />
be one set of rules for taxis and<br />
another set for Uber? Minister<br />
Ben Carroll, where is the LEVEL<br />
PLAYING FIELD this industry was<br />
promised back in 2017?<br />
You have entitled Uber to do MPTP<br />
work forsaking the great work that<br />
Victorian taxi drivers currently do –<br />
and you have based this new found<br />
partnership with Uber on a sample<br />
size of less than 0.15%. Why are<br />
you allowing this to happen?<br />
Minister Carroll, MPTP stands for<br />
Multi Purpose Taxi Program: Are<br />
you now saying that Uber vehicles<br />
are TAXIS? C’mon Minister –<br />
nowhere else in Australia have they<br />
done this. No other state is letting<br />
Uber get a part of their TSS – Taxi<br />
Subsidy Scheme.<br />
Why is Victoria so hell bent on<br />
being the first state to totally kill<br />
the taxi industry? Why are you<br />
taking money out of the mouths<br />
of so many taxi drivers' families by<br />
allowing this to happen?<br />
Minister Ben Carroll, surely the<br />
taxi industry deserves better than<br />
this!<br />
MPTP FRAUD<br />
CPVV recognises that there is<br />
fraud being committed within the<br />
Multi Purpose Taxi Program (same<br />
as TSS in other States) and says<br />
that any driver who abuses the<br />
system could expect significant<br />
consequences.<br />
Whilst CPV Driver MPTP fraud will<br />
apparently be prevented by Uber's<br />
software - there is nothing to stop<br />
friends and family members of<br />
the MPTP cardholder (the citizen<br />
who qualifies for MPTP 50%<br />
subsidised trips) from using the<br />
MPTP cardholder's Uber account.<br />
And the taxpayers will be paying<br />
for this!<br />
So, CPVV has cut out one fraud<br />
and allowed another to go out of<br />
control.<br />
Tammy O'Connor, CPVV's Director,<br />
Legal, Governance and Regulatory<br />
Services said, "No matter what<br />
the level of fraud, criminal action<br />
may be taken. Drivers could lose<br />
their right to work in the CPV<br />
industry and may have to live with<br />
a criminal record."<br />
Does this also apply to citizens who<br />
fraudulently use a family or friend's<br />
MPTP card? It definitely should<br />
apply– because it's the taxpayers'<br />
money funding this program.<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
15
During 2020 and <strong>2021</strong> Transport Alliance Australia represented the industry at the<br />
discussions with the Australian Open committee planning meetings. TAA representatives<br />
collected all the relevant information for Taxis, Hire Cars and Rideshare operations for<br />
Australian Open <strong>2021</strong>, and a summary is printed here for your information.<br />
16<br />
Taxi<br />
The taxi rank is located on the north<br />
side of Olympic Boulevard between<br />
the Rod Laver Arena Loading Dock and<br />
Grand Slam Oval Entrance.<br />
In addition to Victoria Police, MSS<br />
Security will provide personnel to<br />
supervise the operation. The taxi<br />
supervisors will commence at 4pm<br />
each day for the first 11 days (8–18<br />
<strong>February</strong>) and at 8pm for the last 3<br />
days (19–21 <strong>February</strong>).<br />
A permanent shelter has been installed<br />
at the eastern end of the taxi rank to<br />
ensure mobility impaired patrons<br />
waiting for taxis are protected from the<br />
weather conditions.<br />
The Taxi Rank operations are unique<br />
to the venue and the Australian Open.<br />
Some key points include:<br />
• Taxis can either turn left<br />
directly into the taxi rank<br />
when approaching from the<br />
city direction (from the west),<br />
or alternatively queue in the<br />
westbound U-turn lane on<br />
Olympic Boulevard before<br />
performing a U-turn to enter the<br />
rank.<br />
• With the new taxi rank design,<br />
the western half has permanent<br />
fencing installed along the edge<br />
of the kerb and is intended as a<br />
queuing area for taxis.<br />
• The eastern half of the rank is<br />
where passengers should get in/<br />
out of the vehicles, where there<br />
are six marked bays for taxis to<br />
stop in.<br />
When taxis arrive with patrons, they<br />
will wait until they reach the drop-off<br />
area at the eastern end before letting<br />
passengers out. Once passengers<br />
have exited, MSS staff will direct them<br />
to the exit points and then direct the<br />
next passengers from the queue point<br />
to the relevant bay to enter the now<br />
available taxi.<br />
Hire Car<br />
There are public pick-up/drop-off<br />
areas designated on the north side<br />
of Olympic Boulevard, located to the<br />
east of Grand Slam Oval Entrance.<br />
However, this area is only P2min<br />
during the event for short term pickup/drop-off<br />
and therefore cannot be<br />
used to park and wait for patrons to<br />
arrive.<br />
Hire cars will need to seek long term<br />
parking off-site, then come and pick up<br />
at Melbourne Arena when scheduled<br />
or called by their client.<br />
The Undercover car park is an<br />
accredited area and access is<br />
restricted. Hire cars can submit<br />
an Undercover Car Park Access<br />
Application Form and receive<br />
permission to gain access into the car<br />
park.
8<br />
6<br />
7<br />
5<br />
John Cain Arena Zone<br />
Practice Village<br />
Entrance<br />
The Green<br />
Garden<br />
Square<br />
3<br />
Yarra Park<br />
nal Transport Map<br />
External Transport Map<br />
External Margaret Transport Map<br />
Rod<br />
<strong>2021</strong> Court<br />
Laver<br />
17<br />
7A William Barak Bridge<br />
& Batman<br />
Arena<br />
Arena<br />
<strong>2021</strong><br />
Terrace Ave<br />
Rod Laver<br />
17<br />
Arena<br />
16<br />
Terrace<br />
Margaret Court<br />
Flinders Street<br />
7A William Barak Bridge<br />
15 14<br />
Arena Zone<br />
Station<br />
& Batman Ave<br />
Brunton Avenue<br />
John Cain Arena<br />
Richmond Entra<br />
Rideshare<br />
Brunton Aven<br />
There is no allocated<br />
exclusive area for Uber<br />
this year. All rideshare<br />
vehicles will be grouped<br />
together and the two<br />
designated rideshare<br />
locations for AO<strong>2021</strong><br />
include:<br />
• The eastern half<br />
of the kerbside<br />
parking on Olympic<br />
Boulevard, fronting<br />
John Cain Arena<br />
• The Russell<br />
Street extension<br />
turnaround loop<br />
area at the eastern<br />
end of Federation<br />
Square<br />
In the event that the bays<br />
are all occupied, traffic<br />
controllers will waive any<br />
new arriving rideshare<br />
vehicles further east to<br />
the secondary overflow<br />
pick-up location in front<br />
of the clay courts.<br />
The Russell Street<br />
extension location<br />
will utilise the existing<br />
kerbside parking bays<br />
on both sides of the<br />
extension.<br />
Both locations will be<br />
managed by traffic<br />
controllers, ensuring<br />
drivers utilise the full<br />
capacity of the parking<br />
William Barak Bridge<br />
lanes and also aren't<br />
parked too long waiting<br />
for passengers and<br />
blocking access for<br />
others.<br />
1573<br />
rena<br />
G Gate 4-7<br />
ain Arena<br />
p<br />
Rod Laver Arena Zone<br />
Partner & Premium<br />
Experience Entrance<br />
Garden Square<br />
William Barak Bridge<br />
Jolimont Road<br />
Garden Square<br />
Entrance<br />
7C MCG Gate 4-7<br />
John Cain Arena<br />
Rod Laver<br />
Arena<br />
16<br />
AO Hilltop<br />
7C MCG Gate 4-<br />
John Cain Arena<br />
Rod Laver Arena Zone<br />
Partner & Premium<br />
Experience Entrance<br />
Garden Square<br />
14<br />
15<br />
Jolimont Road<br />
Margaret Court<br />
Arena Zone<br />
Garden Square<br />
Entrance<br />
Birrarung Marr<br />
MCG Gate 1-3<br />
Rod Laver Arena<br />
11<br />
13<br />
Street<br />
Extension at<br />
Russell Federation Square Street<br />
AO River<br />
l Terrace<br />
r Tennis Centre<br />
MCG Gate 1-3<br />
Rod Laver Arena<br />
MCG<br />
11<br />
8<br />
13<br />
6<br />
10<br />
12<br />
Extension at<br />
Federation Square<br />
John Cain<br />
Rod Laver Arena Zone<br />
City Entrance<br />
John Cain Arena Zone<br />
Practice Village<br />
Entrance<br />
National Tennis Centre<br />
Garden<br />
Arena<br />
Square<br />
Court<br />
The Green<br />
Tanderrum Bridge<br />
3<br />
22<br />
21<br />
20<br />
19<br />
10<br />
7<br />
12<br />
National Tennis<br />
John Cain<br />
Arena<br />
5<br />
1573<br />
Arena<br />
Grand Slam<br />
Oval<br />
Yarra Park<br />
Brunton Avenue<br />
Margaret<br />
Court<br />
Arena<br />
17<br />
William Barak Bridge<br />
John Cain Arena Zone<br />
Richmond Entrance<br />
Grand Slam<br />
Oval<br />
Rod Laver<br />
Arena<br />
Terrace<br />
7C MCG Gate 4-7<br />
John Cain Arena<br />
ctice 7A Village William Barak Bridge<br />
Rod Laver Arena Alexandra Gardens<br />
& Batman Ave Zone<br />
City Entrance<br />
Rod Laver Arena Zone<br />
Partner & Premium<br />
24<br />
23<br />
22<br />
Margaret Court<br />
Arena Zone<br />
Garden Square<br />
Court<br />
3 Practice Village<br />
21<br />
20<br />
19<br />
William Barak Bridge<br />
18<br />
16<br />
7C MCG Gate 4-7<br />
John Cain Arena<br />
The Green<br />
7A William<br />
Rod Laver<br />
Barak Bridge<br />
Arena<br />
& Batman Ave<br />
15 14<br />
AO River<br />
National Tennis Terrace Centre<br />
Tanderrum Bridge<br />
John Cain<br />
Arena<br />
Flinders Street<br />
Station<br />
Grand Slam<br />
Oval<br />
20<br />
Experience 18 Entrance 19<br />
Garden Square<br />
22<br />
Yarra River<br />
Batman Avenue<br />
National Tennis Centre<br />
John Cain<br />
Arena<br />
18 19 20 21<br />
AO Hilltop<br />
Practice Village<br />
Marg<br />
Ar<br />
Gard<br />
E<br />
Punt Road<br />
Jolimont Road<br />
Garden<br />
Square<br />
Entrance<br />
Practice Vi<br />
14<br />
15<br />
Grand Slam<br />
Oval<br />
Olympic Boulevard<br />
Batman Avenue<br />
Queen Victoria<br />
Gardens<br />
Richmond<br />
Station<br />
7D Olympic<br />
Boulevard<br />
22<br />
21<br />
20<br />
19<br />
18<br />
24<br />
23<br />
Practice Village<br />
Batman Avenue<br />
4<br />
3<br />
r<br />
11<br />
AO Dining<br />
Precinct<br />
AAMI Park<br />
Richmond Station Entrance/Exit<br />
Olympic Boulevard<br />
Sidney Myer<br />
Music Bowl Olympic Park Oval<br />
2<br />
Federation Square<br />
1<br />
Richmond<br />
Station<br />
MCG Gate 1-3<br />
Rod Laver Arena<br />
8<br />
6<br />
Russell Street<br />
13<br />
Russell Street<br />
Extension at<br />
Olympic Boulevard<br />
AAMI Park<br />
Goschs Paddock<br />
Rod Laver Arena Zone Rod Laver Arena Zone<br />
Partner & Premium Grand Slam Oval<br />
Experience Entrance Entrance<br />
Grand Slam Oval Extension Margaret at<br />
AO 10 Dining Precinct Olympic Park Oval<br />
AAMI Park<br />
Federation Square Rod Laver Arena Zone<br />
1573<br />
Arena<br />
Olympic Boulevard<br />
Birrarung Marr<br />
11<br />
8<br />
13<br />
Royal Botanic<br />
Gardens<br />
6<br />
s<br />
N<br />
Court<br />
Arena<br />
5<br />
Rod Laver Arena 7 Zone<br />
12<br />
Rod Laver Arena Zone<br />
Grand Slam Oval<br />
Entrance<br />
Rod Laver Arena Zone<br />
Partner & Premium<br />
Experience Entrance<br />
Grand Slam Oval<br />
Royal Botanic<br />
Gardens<br />
Key Transport AO Dining Precinct Olympic Park AO Dining Oval<br />
AAMI Park 12 Margaret Court Arena Zone<br />
Enter via Garden Square 7 Entrance<br />
Taxi Rank Water Taxi<br />
Rockpool<br />
Rod Laver<br />
Arena<br />
7C MCG Gate 4-7<br />
John Cain Arena<br />
Rod Laver Arena Zone<br />
City Entrance<br />
Goschs Paddock<br />
5<br />
10<br />
Grand Slam Oval<br />
Entrance<br />
Partner & Premium<br />
Experience Entrance<br />
Grand Slam Oval<br />
Terrace<br />
1<br />
Rod Laver Arena Zone<br />
Enter via City Entrance or<br />
Grand Slam Oval Entrance<br />
Rod Laver<br />
Arena<br />
Court<br />
3<br />
Tram Stop Bus Pick Up Area<br />
Train Parking<br />
Rideshare/Uber<br />
John Cain Arena Zone<br />
Enter via Practice Village Entrance<br />
or Richmond Entrance<br />
2 Rockpool Private (Suite & Boardroom)<br />
City 3 AO Entrance AO Dining The Precinct Green<br />
Chef Series<br />
AO River<br />
John Cain<br />
4 Atlas Australia<br />
Arena National Tennis Terrace Centre<br />
Rod Laver Arena Zone<br />
AAMI<br />
Olympic Park Oval<br />
Tanderrum Bridge<br />
Court<br />
3<br />
The Green<br />
Garden<br />
Square<br />
Tanderrum Bridge<br />
Bike Parking<br />
Grand Slam<br />
Oval<br />
17<br />
Yarra R
VICTORIA<br />
NEWS<br />
BACK<br />
DOOR<br />
DEAL<br />
puts vulnerable<br />
Victorians at risk<br />
Commercial Passenger Vehicles Victoria (CPVV) has<br />
announced the changes to the state’s Multi Purpose Taxi<br />
Program (MPTP) to allow Uber’s casual rideshare drivers to<br />
transport aged, elderly and incapacitated people.<br />
The $60 million MPTP provides a subsidy for vulnerable and<br />
disabled people who are unable to use public transport,<br />
paying half the cost of a taxi trip up to the value of $60.<br />
Rod Barton MLC<br />
Leader, Transport Matters Party<br />
Until recently, the scheme relied on regulated, accredited<br />
taxis, including specialist vehicles for wheelchair and<br />
incapacitated passengers. But under the government’s<br />
‘partnership’ with Uber, the strict specifications and controls<br />
have been abandoned, effectively opening the way for any<br />
Uber driver to operate under the scheme.<br />
The partnership between the government and Uber was<br />
negotiated in secret, without proper industry and stakeholder<br />
consultation or a financial impact assessment on the<br />
taxpayer-funded scheme.<br />
I believe that this decision will put some of Victoria’s most<br />
vulnerable people at risk.<br />
This ‘partnership’ deal means disabled, frail and impaired<br />
people will be transported in Uber cars that don’t have<br />
tamper-proof security cameras or fixed GPS tracking and are<br />
driven by people who are not trained or accredited to care of<br />
vulnerable people with special needs.<br />
The details of this sham ‘partnership’ between the<br />
18<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
My greatest fear is for<br />
the safety of MPTP<br />
passengers.<br />
government and Uber is deemed<br />
commercial in confidence<br />
and lacks proper probity and<br />
governance.<br />
According to the Department of<br />
Transport which oversees the<br />
CPVV, the decision was based on<br />
a limited trial conducted during<br />
the height of the pandemic in the<br />
Geelong area involving around<br />
170 trips.<br />
This was during a period when the<br />
total number of trips was reduced<br />
by up to 90%. How is the data<br />
collected in any way reflective<br />
of normal circumstances and<br />
sufficient to make a judgement<br />
call?<br />
Uber’s predatory surge pricing<br />
will leave many disadvantaged<br />
people paying more; and there is<br />
no doubt that Uber will ‘cherrypick’<br />
jobs which will leave people<br />
requiring vehicles with wheelchair<br />
and other specialist equipment<br />
waiting on the kerb.<br />
It costs around $90,000 to put a<br />
wheelchair capable taxi on the<br />
road and around thousands every<br />
year to keep it running – it’s a<br />
specialist area requiring detailed<br />
driver training and ongoing<br />
compliance costs. The backdoor<br />
deal with Uber means that for<br />
many operators, this investment<br />
will no longer be viable, forcing<br />
them off the road.<br />
In some country areas that also<br />
means wiping out the regulated<br />
taxi service, leaving communities<br />
stranded.<br />
The changes to the MPTP scheme<br />
has also opened it up to major<br />
rorting, as it is a requirement that<br />
the cardholder be in the vehicle<br />
to legitimately claim the travel<br />
subsidy.<br />
When using taxis, MPTP<br />
cardholders are required to<br />
present their card to the driver to<br />
process the subsidy.<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
19
VICTORIA<br />
NEWS<br />
The MPTP scheme<br />
must be managed<br />
transparently.<br />
Whereas when using the Uber app,<br />
cardholders are only required to<br />
enter their card details once and the<br />
information is saved for all future trips.<br />
It is not uncommon for people to allow<br />
others to make bookings through<br />
their personal Uber account. One can<br />
foresee how easily this will be misused.<br />
My greatest fear though is for the<br />
safety of passengers. The government<br />
decided that rideshare vehicles don’t<br />
need regulated security cameras such<br />
as those required in taxis, which means<br />
there is a substantial safety and injury<br />
risk.<br />
You can’t just let an occasional Uber<br />
driver pick up a person with special<br />
needs.<br />
Uber has also gone to great lengths,<br />
spending up big on high-priced<br />
lawyers to say it doesn’t employ or isn't<br />
responsible for its drivers – if a special<br />
needs passenger is injured or worse,<br />
abused or attacked, the victim will<br />
have no recourse.<br />
What’s more, sensitive information<br />
about the special needs passengers is<br />
disclosed via the Uber app, which is an<br />
unacceptable breach of government<br />
policy.<br />
And then there is the fact that a<br />
large part of taxpayer dollars used to<br />
support the MPTP scheme will now go<br />
offshore in Uber commissions and its<br />
tax-dodging operations.<br />
This organisation has defied regulatory<br />
responsibility at every turn – from<br />
operating illegally, denying its drivers<br />
rights under workplace laws, refusing<br />
to provide answers to the Australian<br />
Tax Office, hindering local police<br />
investigations by redirecting queries to<br />
their main office in California and even<br />
dodging questions at a Parliamentary<br />
Inquiry.<br />
I have asked Minister for Transport, Ben<br />
Carroll, to table the risk assessments,<br />
Ministerial briefs and financial<br />
agreements with Uber in Parliament.<br />
The Multi Purpose Taxi Program is<br />
funded by the taxpayer to support<br />
people who are vulnerable and have<br />
special needs – it must be managed<br />
transparently and not used as a backdoor<br />
cash cow for a company such as<br />
Uber that repeatedly argues that it is<br />
not responsible for its drivers.<br />
Rod Barton MP<br />
Leader, Transport Matters Party<br />
20<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
<strong>DRIVE</strong><br />
Voice of the Australian Commercial Passenger Transport Industry<br />
FEBRUARY <strong>2021</strong> | EDITION 42<br />
PICK UP YOUR OWN COPY<br />
EVERY MONTH FROM THESE BUSINESSES<br />
Moving into <strong>2021</strong><br />
National<br />
Magazine<br />
Taxis, Hire Cars,<br />
Wedding cars,<br />
Limousines<br />
QLD<br />
Owners, Drivers,<br />
Partners, Operators<br />
Suppliers, Networks,<br />
Booking Service<br />
Providers<br />
Albion<br />
Delta Taxi Management<br />
Taxicomms<br />
Brisbane Airport<br />
Black & White Cabs<br />
Eagle Farm<br />
Power Auto & Smash<br />
Repairs, Transport Security<br />
Cameras<br />
SA<br />
13cabs - Adelaide<br />
Adelaide Ind. Taxis<br />
Taxi Council of SA<br />
Helensvale<br />
13cabs Gold Coast<br />
Kelvin Grove<br />
KG Taxi Management<br />
Marcoola<br />
Suncoast Cabs<br />
Maryborough<br />
Black & White Cabs<br />
Southport<br />
Zevra<br />
Salisbury<br />
TAS<br />
ACT<br />
Aerial Taxis<br />
Canberra Cabs<br />
Canberra Elite Taxis<br />
Casuarina<br />
Blue Taxis<br />
Launceston<br />
Taxi Combined Services<br />
VIEW ALL EDITIONS<br />
ON OUR WEBSITE<br />
WWW.<strong>DRIVE</strong><strong>A2B</strong>.COM.AU<br />
NT<br />
Alice Springs Taxis<br />
Crown Cabs<br />
Occhi's Business<br />
Class Taxis<br />
Toowoomba<br />
Black & White Cabs<br />
Virginia<br />
QLD Limo Action Group,<br />
Transport Security Cameras<br />
Wooloongabba<br />
13cabs Brisbane<br />
WA<br />
Victoria Park<br />
Swan Taxis Co-op Ltd<br />
Belmont<br />
Black & White Cabs<br />
Greenfields<br />
Mandurah Taxis<br />
Morley<br />
Crown Cabs, Transport<br />
Security Cameras<br />
Victoria Park<br />
ComfortDelGro (WA)<br />
Perth Airport<br />
Perth Airport Taxi Rank<br />
NSW<br />
Alexandria<br />
13cabs, NSW Taxi Council<br />
Bankstown<br />
Mikhael & Co Mech Repairs<br />
Cromer<br />
Manly Warringah Cabs<br />
Granville<br />
Premier Cabs<br />
Dubbo<br />
Dubbo Bus Lines<br />
Kingsgrove<br />
St George Cabs<br />
Leumeah<br />
Sanitisation Station<br />
Mascot<br />
RSL Cabs, GM Cabs<br />
Newscastle<br />
13cabs<br />
North Parramatta<br />
Sanitisation Station<br />
Prestons<br />
13cabs Taxi Tech<br />
St Peters<br />
Zevra Taxi Base<br />
Tamworth<br />
Buslines Depot Sanitisation<br />
Station<br />
West Gosford<br />
Central Coast Taxis<br />
Wolli Creek<br />
Legion Cabs<br />
Wollongong<br />
lllawarra Taxi Network<br />
VIC<br />
Ascot Vale<br />
Westbourne Motors<br />
Ballarat<br />
Ballarat Taxis, Crown Cabs,<br />
Transport Security Cameras<br />
Bendigo<br />
Bendigo Taxis<br />
Brunswick East<br />
Platinum Taxis<br />
Campbellfield<br />
Taxi Hire Services<br />
Clayton South<br />
Schmidt Electronic Labs<br />
Coburg North<br />
Silver North Taxi M'ment<br />
Collingwood<br />
Silver Top Taxis<br />
Doncaster<br />
Rod Barton, MP<br />
Fitzroy<br />
Equity Transport Group<br />
Geelong Taxis<br />
Huntingdale<br />
Black & White Cabs<br />
Lara<br />
Avalon Airport Arrivals<br />
Terminal<br />
Mentone<br />
Savid Taxis<br />
Mildura<br />
Mildura Taxis, Crown Cabs,<br />
Transport Security Cameras<br />
Moorabbin<br />
Eastmoor Taxis<br />
North Melbourne<br />
13cabs, Alex Taxis, Live Taxi<br />
Oakleigh<br />
13cabs<br />
Port Melbourne<br />
Melbourne Star, Oiii, Netcabs<br />
Reservoir<br />
Exclusive Cab M'ment<br />
Shepparton<br />
Greater Shepparaton Taxis<br />
Thomastown<br />
13cabs, Southern Cross<br />
Chauffeurs<br />
Tullamarine<br />
All Cars, Crown Cabs, Black<br />
& White Cabs, Melrose<br />
Lounge Cafe, Taxi Hire<br />
Services, Transport Security<br />
Cameras<br />
Vermont Autogas<br />
West Melbourne<br />
Embassy Café<br />
Wodonga Taxis
STATISTICS<br />
Western Aus.<br />
Number of Registered<br />
Passenger Transport VEHICLES<br />
as at 31 December 2020<br />
vehicles<br />
18,000<br />
16,000<br />
14,000<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
2,295<br />
16,302<br />
Tasmania<br />
Number of Registered<br />
Transport Services VEHICLES<br />
as at 31 December 2020<br />
2000<br />
1500<br />
1000<br />
500<br />
0<br />
554<br />
Taxis and Luxury Hire<br />
Cars<br />
1496<br />
Ride-sourcing<br />
On-demand rank or hail<br />
On-demand charter<br />
ACT<br />
Number of Registered<br />
Public VEHICLES<br />
as at 1 December 2020<br />
3,000<br />
2,500<br />
2,000<br />
1,500<br />
vehicles<br />
2832<br />
Victoria<br />
Number of Registered<br />
Commercial Passenger<br />
VEHICLES<br />
as at 31 December 2020<br />
88,701<br />
1,000<br />
500<br />
55<br />
182<br />
0<br />
Hire Cars Taxis Rideshare<br />
Number of Registered<br />
Public Vehicle <strong>DRIVE</strong>RS<br />
as at 1 December 2020<br />
drivers<br />
4500<br />
4137<br />
4000<br />
3500<br />
3000<br />
2679<br />
2500<br />
2000<br />
1500<br />
1000<br />
602<br />
500<br />
0<br />
Taxi Drivers Hire Car Drivers Rideshare Drivers<br />
Number of Registered<br />
Commercial Passenger<br />
Vehicle <strong>DRIVE</strong>RS<br />
as at 31 December 2020<br />
113,659<br />
87,719<br />
MULTI PURPOSE<br />
TAXI PROGRAM<br />
active members<br />
22 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
South Australia<br />
South Australia - Number of Registered Point-to-Point VEHICLES<br />
944<br />
1018<br />
Rideshare<br />
SPVs (Weddings/Tours)<br />
Non Metro Chauffeur<br />
Metro Chauffeur<br />
Access Taxis (WATs)<br />
Country Taxis<br />
102<br />
278<br />
253<br />
106<br />
175<br />
99<br />
276<br />
265<br />
110<br />
194<br />
Metro Taxis 4,211<br />
4564<br />
as at September 2020<br />
as at January <strong>2021</strong><br />
South Australia - Number of Registered Point-to-Point <strong>DRIVE</strong>RS<br />
780<br />
226<br />
655<br />
199<br />
Taxi & Large Passenger<br />
3811<br />
3772<br />
Taxi & Small Passenger<br />
Small & Large Passenger<br />
Small Passenger* only<br />
5553<br />
5317<br />
Taxis only<br />
* Small Passenger = chauffeur<br />
vehicle, rideshare or country taxi<br />
3264<br />
as at 1 September 2020<br />
3324<br />
as at January <strong>2021</strong><br />
Embassy<br />
Cafe<br />
WE’re open<br />
WE NEVER CLOSE<br />
547 Spencer Street<br />
West Melbourne<br />
VISIT US FOR THE BEST BURGERS IN TOWN<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
23
MOVING FORWARD<br />
<strong>DRIVE</strong><br />
for more<br />
<strong>DRIVE</strong>RS<br />
With a cash injection of $3m from private investors led by Managing<br />
Director Greg Webb, Black & White Cabs has announced a campaign<br />
to recruit more drivers as it prepares to service new Government<br />
contracts and launch a new food delivery service.<br />
24 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
The growth plan comes after<br />
a group of private investors<br />
successfully purchased Black &<br />
White Cabs last month from the<br />
troubled P2P Transport through a<br />
Deed of Company Arrangement.<br />
Black & White Cabs Managing<br />
Director Greg Webb, who leads the<br />
group of private investors, said they<br />
planned to expand their network<br />
of 3,000-plus drivers across all of<br />
its locations in Queensland, NSW,<br />
Victoria and Western Australia.<br />
“We’re really excited about the<br />
future for Black & White Cabs,<br />
which has recorded growth in longterm<br />
transport contracts, cars on<br />
the road and revenue even during<br />
COVID,” Mr Webb said.<br />
“We’re looking for more drivers and<br />
operators particularly in Brisbane<br />
and West Moreton but also across<br />
every one of our locations to<br />
meet demand and to service<br />
our growing base of long-term<br />
passenger transport contracts<br />
with government and large<br />
organisations,” Mr Webb said.<br />
He also outlined that, “This month<br />
we signed a new Transport contract<br />
with one of Queensland’s largest<br />
hospital and health services. This<br />
is one of many long-term contracts<br />
we hold with councils, companies<br />
and government to transport<br />
staff, elderly people, students and<br />
people with a disability, which<br />
provides a reliable base of income<br />
to drivers.”<br />
“We’ve also been working with an<br />
online meals delivery company, to<br />
support its expansion in South East<br />
Queensland, as its delivery partner.<br />
We are planning to launch this new<br />
delivery service in March <strong>2021</strong>.”<br />
“We know drivers and operators<br />
love the reliable income base<br />
that comes from Black & White<br />
Cabs holding long-term transport<br />
contracts with governments and<br />
corporations, which is why we’ve<br />
seen a 40 per cent increase in our<br />
fleet since July 2017. As a modern<br />
transport company, we’ll continue<br />
building that base of contracts plus<br />
servicing our everyday demand for<br />
door-to-door transport services.”<br />
Queensland is experiencing growth<br />
driven by tourism, mining and<br />
southern migration. Over the past<br />
three months, Black & White Cabs<br />
has also launched into the Gold<br />
Coast.<br />
Western Australia, NSW and<br />
Victoria were our highest growth<br />
markets over the past 12 months.<br />
P2P Transport went into voluntary<br />
administration in December,<br />
however as Black & White Cabs was<br />
a profitable subsidiary company,<br />
it continued to operate business<br />
as usual. “Black & White Cabs no<br />
longer has a relationship with P2P,”<br />
Mr Webb said.<br />
Limousine, Taxi, Hire Car, Ride Share<br />
Limousine, Taxi, Hire Car, Ride Share<br />
Online Australian<br />
Training<br />
Courses<br />
Fatigue Management<br />
23 Lessons | $49.00<br />
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22 Lessons | $ FREE<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
25
LOOKING AFTER<br />
OUR SENIORS<br />
Regional Seniors<br />
Travel Card<br />
NSW News<br />
Applications opened on 18 January <strong>2021</strong><br />
The regional seniors travel card is<br />
pre-loaded with $250 for eligible<br />
seniors living in regional, rural, and<br />
remote NSW to spend on travelrelated<br />
expenses. It can be used to<br />
purchase Taxi services, pre-booked<br />
NSW TrainLink train and coach<br />
services, and fuel.<br />
The card is intended to reduce<br />
travel costs for eligible seniors living<br />
outside major cities who typically<br />
have longer distances to travel and<br />
fewer transport options.<br />
Eligible seniors have from 18 January<br />
to 30 November <strong>2021</strong> to apply for a<br />
regional seniors travel card. Seniors<br />
who have a 2020 card will need<br />
to apply to receive a card in <strong>2021</strong>.<br />
Successful applicants should activate<br />
their cards within 45 days of receiving<br />
it. They have 14 months to use the<br />
card before it expires.<br />
To be eligible to receive the $250<br />
regional seniors travel card, you must<br />
be an age pensioner with a valid<br />
Pensioner Concession Card, or hold<br />
a Commonwealth Seniors Health<br />
Card or DVA Veteran Gold Card issued<br />
by either the Department of Human<br />
Services or Department of Veterans’<br />
Affairs. You must also permanently<br />
live in regional NSW - outside Sydney,<br />
Newcastle and Wollongong.<br />
If eligible, we encourage you to apply<br />
in a COVID-safe way by going to<br />
service.nsw.gov.au or calling 13 77<br />
88. You can also apply at a Service<br />
NSW Service Centre.<br />
26<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
NSW Statistics<br />
Sydney Taxi Licence Plates<br />
$250,000<br />
$200,000<br />
$150,000<br />
$100,000<br />
$50,000<br />
$210,000<br />
Sydney Taxi Licence Plates<br />
average transfer value<br />
average value as at January <strong>2021</strong><br />
$180,000<br />
$82,400<br />
$99,167<br />
$77,500<br />
$60,000 $53,500 $60,000<br />
VALUES<br />
ARE<br />
UP<br />
$-<br />
Jan-17 Jan-18 Jan-19 Jan-20 Jul-20 Nov-20 Dec-20 Jan-21<br />
Number of Metro NSW Number Licences of T Plates - Metro<br />
as at<br />
January<br />
<strong>2021</strong><br />
5000<br />
4500<br />
4000<br />
3500<br />
3000<br />
2500<br />
2000<br />
1500<br />
1000<br />
500<br />
0<br />
Jan-18 Jan-19 Jan-20 Jun-20 Jan-21<br />
Taxi Licences Metro 4748 4668 4743 4525 4532<br />
WAT Licences Metro 651 908 844 811 752<br />
T Plates Active 4284 4176 4158 1980 3243<br />
T Plates on Hold 464 492 585 2545 2041<br />
Number of Issued<br />
Passenger<br />
Transport (PT)<br />
Driver Licences<br />
as at 31 January <strong>2021</strong><br />
127,797<br />
Number of Non-Metro Licences<br />
as at<br />
January<br />
<strong>2021</strong><br />
NSW Number of TC Plates - Non Metro<br />
1600<br />
1400<br />
1200<br />
1000<br />
800<br />
600<br />
400<br />
200<br />
0<br />
Jan-18 Jan-19 Jan-20 Jun-20 Jan-21<br />
Total Taxi Licences Non-Metro 913 1210 1425 1419 1432<br />
Taxi Licences Non-metro 651 905 1124 1123 1122<br />
WAT Licences Non-Metro 262 305 301 296 310<br />
TC Plates Active 557 839 1059 1040 1360<br />
TC Plates on Hold 94 66 65 83 72<br />
P2P Compliance<br />
Activities<br />
for January <strong>2021</strong><br />
Vehicle<br />
Inspections<br />
(safety standards<br />
compliance)<br />
Notifiable<br />
occurrences<br />
Audits of<br />
Authorised<br />
Service<br />
Providers<br />
Taxis<br />
Hire<br />
Cars<br />
44 272<br />
1 13<br />
TSP - 1 BSP - 1
NEW SOUTH<br />
WALES<br />
new<br />
CENTRAL<br />
BOOKING<br />
SERVICE FOR<br />
WATs<br />
People with disabilities will soon<br />
be able to book a Wheelchair<br />
Accessible Taxi (WAT) in the Sydney<br />
Metropolitan Area in NSW using<br />
the Centralised Booking Service<br />
of Spinal Cord Injuries Australia<br />
(SCIA) – a company that supports<br />
people living with disabilities. The<br />
centralised booking service will<br />
commence from 1 March <strong>2021</strong>.<br />
Transport for NSW, after a thorough<br />
evaluation awarded the central<br />
booking service contract to SCIA, as<br />
it was seen as the most innovative<br />
and best value for money booking<br />
service provider for WATs in<br />
metropolitan Sydney.<br />
Minister for Roads and Transport,<br />
Andrew Constance said that “25%<br />
of the staff at SCIA are people with<br />
disabilities which puts them in a<br />
unique position to understand the<br />
best way to assist customers in<br />
booking WATs. The services will be<br />
provided with phone and online<br />
bookings initially, followed by voice<br />
recognition software.”<br />
SCIA will also develop digital<br />
assistants, instant messaging and<br />
mobile applications with estimated<br />
vehicle arrival times and driver<br />
tracking capabilities. Furthermore,<br />
SCIA will also employ more<br />
people with disabilities to run this<br />
important service.<br />
Known as the Centralised Booking<br />
Services in NSW, this contact centre<br />
accepts bookings for WATs in the<br />
Sydney metropolitan area and is<br />
a key part of the Taxi Transport<br />
Subsidy Scheme (TTSS).<br />
The TTSS in NSW provides<br />
participants with subsidised Taxi<br />
trips up to 50 percent of the total<br />
fare to a maximum of $60 per trip.<br />
Drivers of WATs receive $16.50 (incl.<br />
GST) incentive payment for trips<br />
taken by participants in wheelchairs.<br />
Taxis play an important part in helping<br />
people with a disability solve their<br />
transport needs. We look forward to<br />
working with the SCIA, as they look to<br />
implement this service.<br />
28<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
MEMBERSHIP IS<br />
ONLY<br />
$22 PER YEAR<br />
We all know just how important the transport industry is in our daily lives – especially for<br />
the young, old and vulnerable who rely on it, and for those who work in the networks.<br />
It is clear there is still much to be done to ensure the industry has a more positive,<br />
efficient and sustainable environment.<br />
Transport Matters Party’s Leader Rod Barton MP, Executive Board, staff and volunteers<br />
have been active during the last 18 months doing just that – improving the industry.<br />
In fact, the latest success we’ve seen is the COVID-19 financial support package for the<br />
CPV industry, thanks to Mr. Barton’s recommendations on the panel being approved.<br />
Thank you to everyone who has<br />
supported Transport Matters Party in<br />
the past – we would not be where we<br />
are without you.<br />
To retain our registration as a political<br />
party with the Victorian Electoral<br />
Commission we are required to<br />
demonstrate an ongoing member base.<br />
Be part of a movement that matters....<br />
www.transportmatters.org.au/join<br />
We ask that you please consider<br />
renewing or joining today for a fee of<br />
only $22 per year.
NEW SOUTH<br />
WALES<br />
NSW Taxi Council<br />
establishes a<br />
DISABILITY<br />
REFERENCE<br />
GROUP<br />
for the NSW Taxi Industry<br />
The NSW Taxi Council has<br />
recently established the Disability<br />
Reference Group (DRG) after<br />
hearing calls from representatives<br />
from the disability sector for better<br />
engagement and collaboration<br />
needed from the Taxi Industry.<br />
This was following the<br />
Parliamentary Inquiry Hearing,<br />
where disability representatives<br />
provided feedback on their<br />
experiences with the Taxi Industry.<br />
Furthermore, the recent<br />
Parliamentary Inquiry report<br />
tabled on the 8th December<br />
2020, included Recommendation<br />
number 13, which states that<br />
“the NSW Government develop a<br />
point-to-point transport disability<br />
forum with representatives from<br />
the Government, the point-topoint<br />
transport industry and<br />
the disability sector, to provide<br />
a formal forum to discuss and<br />
address disability access issues in<br />
the industry”.<br />
NSW Taxi Council had already<br />
established the DRG prior to the<br />
report being released.<br />
The DRG comprises representatives<br />
from disability groups representing<br />
people with a disability across<br />
NSW and Australia. They include<br />
passengers with physical<br />
disabilities, as well as sensory<br />
disabilities (including vision and<br />
hearing impairment), together<br />
with agencies representing people<br />
with mental and intellectual<br />
disabilities. The DRG also includes<br />
stakeholders from the NSW Taxi<br />
Industry across metropolitan and<br />
regional NSW.<br />
The DRG is an important channel<br />
for the Taxi Industry to listen to<br />
stakeholders from the disability<br />
sector, who represent their<br />
members. This is an opportunity<br />
to understand key issues and<br />
look to develop strategies to<br />
address and resolve issues moving<br />
forward. Ultimately, NSW Taxi<br />
Council wants to provide improved<br />
30<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · Dec 2020 / Jan <strong>2021</strong>
DRG<br />
Networking with stakeholders for better<br />
engagement and collaboration with the<br />
taxi industry and the disability sector.<br />
services to passengers who look<br />
to Taxi services to help them solve<br />
their transport needs. For many,<br />
these passengers are the more<br />
vulnerable people in our society –<br />
we must take great care of them.<br />
At present, the meetings are<br />
held quarterly via Zoom due to<br />
COVID-19 restrictions. The last<br />
meeting held was a workshop. This<br />
was an opportunity to document<br />
issues and prioritise opportunities<br />
for focus according to the disability<br />
stakeholders.<br />
The group helps foster a more<br />
collaborative and consultative<br />
relationship between the Taxi<br />
Industry and the disability sector.<br />
A long-term benefit is that the DRG<br />
allows for better planning and<br />
focus on addressing the longer<br />
term needs of passengers with<br />
a disability to ensure continual<br />
improvement of passenger services<br />
delivered by Taxis – “we want to<br />
continue to be the trusted local<br />
transport champion helping<br />
passengers get to where they need<br />
to be, on time, every time.”<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
31
REGIONAL UPDATE<br />
Stress continues<br />
for WA's regional Taxi<br />
Operators<br />
Western Aus News<br />
Regional taxi operators continue to<br />
face undue stress with some unable<br />
to provide a service to customers<br />
who require wheelchair access<br />
vehicles.<br />
WA Country Taxi Operators<br />
Association secretary Julie Murray<br />
who owns and operates Mandurah<br />
Taxis has parked up all eight of their<br />
wheelchair buses because they have<br />
become unviable to run.<br />
Regional taxi operators have been<br />
fighting for a fairer compensation<br />
package after the industry was<br />
deregulated by the state government.<br />
A relief package offered to regional<br />
operators fell short of what was<br />
offered to their metro counterparts,<br />
leaving many operators with large<br />
debts and plates that were no longer<br />
valuable.<br />
While Mandurah Taxis fell under the<br />
regional compensation package, its<br />
service is still grouped in the Perth/<br />
Mandurah/Murray levy area by the<br />
Department of Transport (DoT).<br />
This means it misses out on a $12 copayment<br />
to pick up customers who<br />
require wheelchair access, which is<br />
offered to regional providers.<br />
Despite missing out on the same<br />
compensation as metro taxis,<br />
Mandurah Taxis is charged a 10 per<br />
cent levy which applies to metro taxis<br />
as part of their buy-back scheme, but<br />
does not apply to regional taxis.<br />
"People are beside themselves<br />
because they can't leave their house<br />
if they don't have a wheelchair taxi,"<br />
Ms Murray said.<br />
"It is really stressful for our staff<br />
who have to talk to people ringing<br />
distressed and we can't help them, it<br />
is not our fault."<br />
Ms Murray exclaimed that she had<br />
been picking up some of their<br />
customers for 20 years and would<br />
normally be conducting between 500<br />
and 600 wheelchair lifts a month.<br />
"The government has caused market<br />
failure and they don't want to admit<br />
it," she said.<br />
"The government has shown nothing<br />
but contempt for regional taxi<br />
operators."<br />
32 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
"We have been telling the<br />
government for years that this<br />
would happen."<br />
Ms Murray said they were<br />
threatened with fines if they did<br />
not prioritise disabled customers<br />
over others, which meant they<br />
could no longer offer a maxi taxi<br />
service either.<br />
"We have tried to negotiate with<br />
the department on this but no one<br />
will talk to us," she said.<br />
Regional taxi operators were<br />
"devastated" after a parliamentary<br />
inquiry into the WA Government's<br />
handling of its buyback and<br />
regional assistance schemes<br />
was rejected by the Standing<br />
Committee on Environment and<br />
Public Affairs.<br />
"The requirement to prioritise<br />
wheelchair passenger jobs over<br />
other fares has always been<br />
regulated in Perth and was a<br />
condition of operating a taxi-car<br />
licence for regional areas," the<br />
spokesperson said.<br />
"All booking services operating<br />
wheelchair accessible taxis outside<br />
the Perth/Mandurah/Murray<br />
levy area are eligible to claim a<br />
co-payment for each wheelchair<br />
job undertaken, provided they<br />
submit evidence of the job to<br />
the Department of Transport for<br />
validation."<br />
"The Department of Transport<br />
has been in regular contact with<br />
regional taxi operators across the<br />
State throughout the on-demand<br />
transport reform process."<br />
"Significant financial support<br />
has been provided to regional<br />
operators over the past two years."<br />
Coupled with a driver shortage<br />
regional operators have been<br />
unable to provide a full service to<br />
their communities that once had<br />
access to taxis around the clock.<br />
Busselton Taxis no longer operate<br />
on Sundays and other services<br />
in Dunsborough, Yallingup and<br />
Margaret River are struggling.<br />
Busselton Taxi owner, Jeff Devenny,<br />
said while their wheelchair access<br />
service was still operating they<br />
were faced with the likelihood that<br />
soon they would not be able to<br />
operate any vehicles on Mondays<br />
as well.<br />
A DoT spokesperson said it had<br />
not threatened wheelchair taxi<br />
operators with fines, however<br />
reminded a new-metropolitanbased<br />
operator that wheelchair<br />
accessible vehicles must be used<br />
to attend first to any request for<br />
service for a passenger who uses or<br />
requires a wheelchair.<br />
The spokesperson said penalties<br />
may apply to drivers and providers<br />
of on-demand booking services<br />
who failed to comply with the<br />
relevant sub-regulations of 141<br />
of the Transport (Road Passenger<br />
Services) Regulations 2020.<br />
1300 133 353<br />
www.avagroup.net.au<br />
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<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
33
INDUSTRY ASSISTANCE<br />
DiDi<br />
pledges<br />
$12m<br />
in Discounts for<br />
Essential Workers<br />
by Lois Maskiell<br />
Global ridesharing platform DiDi is<br />
pledging US$10 million (AU$12.9<br />
million) to give free and discounted<br />
rides to essential workers travelling<br />
to vaccine hubs across Australia<br />
and its other international markets.<br />
Announcing the Global Vaccination<br />
Support Fund, DiDi president Jean<br />
Liu said COVID-19 has changed<br />
everything and “we would like to<br />
be part of the solution”.<br />
The ridesharing platform, which<br />
entered Australia in 2018 and is<br />
now active in 28 cities, will use<br />
the support fund to offer essential<br />
workers free and significantly<br />
discounted trips.<br />
The discounts can be claimed<br />
through the DiDi app, whereby<br />
essential workers use their ID<br />
number from the Australian Health<br />
Practitioner Regulation Agency in<br />
order to receive the fee reduction.<br />
Speaking to SmartCompany, DiDi<br />
Australia spokesperson Dan Jordan<br />
confirms that DiDi does not yet<br />
know how much of the $12.9m will<br />
be spent in Australia.<br />
“We’re still working through the<br />
exact allocation of the vaccination<br />
support relief fund, but of the 13<br />
international markets that it will go<br />
to, we’ll make sure they will receive<br />
a good allocation, so we can make<br />
a difference,” Jordan says.<br />
The vaccination support relief fund<br />
comes on top of US$10 million<br />
that was announced in March last<br />
year and was used to help support<br />
drivers who could not work due<br />
to testing positive for COVID-19<br />
or needing to isolate. Jordan says<br />
that particular fund is still ongoing.<br />
DiDi has also written to the<br />
Australian Minister for Health<br />
and Aged Care requesting that its<br />
drivers be prioritised in the rollout<br />
of the vaccine.<br />
“We hope to be included ahead of<br />
those considered low-risk but not<br />
ahead of more at-risk workers,”<br />
Jordan says.<br />
Ultimately, Jordan says these<br />
efforts to assist DiDi drivers<br />
throughout the pandemic are to<br />
show its respect to the important<br />
work that rideshare drivers do in<br />
Australia.<br />
“We want to ensure that we<br />
support their efforts and do realise<br />
that they serve an important role<br />
in Australia and that they are the<br />
forefront of COVID-19,” Jordan says.<br />
Rideshare groups have been under<br />
scrutiny in Australia due to the<br />
impacts of insecure employment<br />
on workers. There is currently<br />
a Senate inquiry into the gig<br />
economy and the contractor model<br />
it is built on.<br />
DiDi charges its drivers a<br />
commission fee which Jordan says<br />
ranges from 5% to 20%.<br />
34 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
37th<br />
INCLUDES:<br />
• Welcome BBQ at Westward Ho<br />
Golf Club<br />
• Individual Stableford round—<br />
get to know the course<br />
• Players and Sponsors dinner<br />
at Oceanique, Adelaide Sailing<br />
Club, West Beach<br />
• Presentation Dinner for<br />
all players and partners at<br />
Stamford Grand, Glenelg<br />
Australian Taxi Golf<br />
Championships<br />
4 days of friendly competition<br />
Australian Taxi Golf Association Championship<br />
Three rounds of Stroke Play.<br />
South Australian Taxi Golf Social Trophy<br />
Three rounds of Stableford Play.<br />
Australian Women’s Taxi Association Championship<br />
(Rose Bowl)<br />
Two rounds of Stroke Play<br />
followed by a social Stableford round on the last day of play.<br />
Matches will be played in groups of 4 players in either competition.<br />
Sunday 21 to<br />
Saturday 27<br />
March <strong>2021</strong><br />
West Beach Parks,<br />
West Beach,<br />
South Australia<br />
Proudly presented by South Australian Taxi Golf Club Inc.<br />
ENQUIRIES: ianb131150@gmail .com or 0407 792 484<br />
CAR<br />
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FREE HOT DRINK<br />
WITH EVERY AUTO CAR WASH<br />
MELBOURNE AIRPORT UNIGAS<br />
MELROSE <strong>DRIVE</strong>, TULLAMARINE<br />
Hot drink available at Melrose Lounge - Taxi Holding Area<br />
Collect voucher from Unigas Office<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
35
BUSINESS RECORD KEEPING<br />
ARE YOU KEEPING THE<br />
RIGHT RECORDS ?<br />
The new year is a great time to check.<br />
The Australian Taxation Office's<br />
record keeping evaluation tool<br />
only takes about five minutes<br />
to use and helps you assess<br />
how well you are keeping your<br />
business records.<br />
You can access this feature by<br />
visiting http://bit.ly/3jg40uw.<br />
Simply choose what applies to<br />
your business and the kind of<br />
records you keep, and you’ll<br />
get a report based on the<br />
information you’ve provided.<br />
We can't access the information<br />
– so only you will see if you’re<br />
doing well or if there’s room for<br />
improvement.<br />
Rules of good record<br />
keeping<br />
• keep all records that are<br />
relevant to your business’ tax<br />
and super affairs<br />
• safely store your records in a<br />
way that protects them from<br />
being changed or damaged<br />
• keep most records for five<br />
years<br />
• you need to be able to show<br />
us your records if we ask for<br />
them<br />
• they must be in English or<br />
easily converted to English.<br />
Records you may<br />
need to keep<br />
• BPAY or PayPal records<br />
• tax invoices for purchases<br />
over $82.50<br />
• stocktake records<br />
• a list of creditors and<br />
debtors<br />
• wages records (including<br />
directors' fees).<br />
• Super guarantee<br />
contributions paid to each<br />
employee and how they<br />
were calculated.<br />
36 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
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• Flush Floor & Polyflor Non Slip Floor Coverings<br />
• Reverse Triple or 4 Seater, Crash Frame, Seat Belts & Head Rests<br />
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• 3 x Child Restraint Anchor Points & Fixings<br />
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<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
37
OVERSEAS<br />
news<br />
Taxi operator ComfortDelGro to<br />
trial ride-hailing service with<br />
private hire cars<br />
by Zhaki Abdullah<br />
The new service, which will rolled out on <strong>February</strong> 4, <strong>2021</strong><br />
will involve “a small number of private hire cars” and is<br />
aimed at supplementing its taxi fleet, said ComfortDelGro.<br />
Upon completion of the beta trial, which is expected to run<br />
into March <strong>2021</strong>, the company will assess the response to<br />
the service and gradually open it up to more private hire car<br />
drivers.<br />
ComfortDelGro is Singapore’s largest taxi company,<br />
operating about 60 per cent of the cabs in the country under<br />
the Comfort and CityCab brands.<br />
The company has seen its taxi numbers fall in recent years —<br />
from about 17,000 in 2016 to 9,551 as of November last year<br />
— in tandem with the rise in popularity of ride-hail services<br />
such as Grab.<br />
In October last year, ComfortDelGro was one of four firms<br />
awarded a three-year ride-hailing service operator licence<br />
under the new Point-to-Point (P2P) Passenger Transport<br />
Industry Act.<br />
The licence allows ComfortDelGro to provide ride-hail<br />
services through both taxis and private hire cars, said a Land<br />
Transport Authority spokesperson in response to queries<br />
from CNA.<br />
ComfortDelGro also holds a street-hail service operator<br />
licence, which allows it to continue operating metered,<br />
street-hail taxis.<br />
The company had made an earlier foray into the ride-hail<br />
market when it partnered with ride-hailing giant Uber in<br />
late 2017, in a deal that allowed ComfortDelGro taxis to be<br />
booked through the American firm’s app.<br />
The partnership — which would have seen ComfortDelGro<br />
take a 51 per cent stake in car rental firm Lion City Rentals,<br />
which was then an Uber subsidiary — fell through when<br />
Grab announced it was acquiring Uber’s business in<br />
Southeast Asia.<br />
ComfortDelGro also rents out private-hire vehicles through<br />
its car rental business.<br />
Two options for commuters<br />
The new ride-hail service will only be available via the<br />
ComfortRide option on ComfortDelGro’s mobile app, the<br />
company said.<br />
Passengers will have the choice of being served by taxis<br />
alone, or either a taxi or private-hire car — similar to the<br />
38 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
FARE EVASION<br />
Bilking a taxi fare; is<br />
it a crime or a civil<br />
dispute?<br />
by Perry Richardson | TaxiPoint UK<br />
According to West Midlands (United Kingdom) Police, if a<br />
passenger in the vehicle refuses to pay a taxi fare and is trying<br />
to leave the cab without paying then this is theft and should<br />
be reported by calling 999.<br />
JustGrab option on rival Grab’s mobile app.<br />
Only in-app cashless payments will be accepted for<br />
the ride-hailing option, ComfortDelGro said, adding<br />
that there are no administrative fees for payments<br />
via credit or debit cards, or other cashless payment<br />
modes.<br />
Passengers who hail a taxi would usually have to pay<br />
such a fee — costing 10 per cent of the fare — when<br />
paying via credit or debit card.<br />
The company added that it would be recruiting a<br />
“small group” of private-hire drivers for the trial to<br />
collect feedback, adding that it would gradually invite<br />
more drivers as demand grows.<br />
Driver assistance<br />
Singapore’s taxi industry took a massive hit due to<br />
the COVID-19 pandemic, with some drivers reporting<br />
up to a 70 per cent fall in income during the “circuit<br />
breaker” period as tourist numbers fell and many<br />
people worked from home.<br />
In December last year, the authorities announced<br />
that taxi and private-hire car drivers would receive an<br />
additional S$133 (AU$130) million in support from<br />
the Government in the form of a new COVID-19 Driver<br />
Relief Fund.<br />
The fund will provide drivers with S$600 (AUS$585)per<br />
vehicle per month between January and March this<br />
year, and S$450 (AU$440) between April and June.<br />
Officers do however state that cabbies should never put<br />
themselves in danger trying to stop passengers leaving the<br />
vehicle. Cab drivers are urged to always stay in the taxi where<br />
they can call for help if an incident takes place.<br />
For the cabbies experiencing a fleet footed runner, what<br />
should they do if someone runs off without parting with the<br />
hard-earned cash owing to them?<br />
According to the officers at West Midlands Police (WMP)<br />
cabbies should first direct themselves online to report the<br />
incident. Many other police forces around the UK will have<br />
similar avenues to report ‘bilkers’, along with Live Chat<br />
facilities. If the cab driver can’t make the report using the<br />
online options call police direct on 101.<br />
WMP goes on to add via their website: “If you ever feel unsafe<br />
or unsure about taking a job, refuse it. But please be mindful<br />
that it is an offence for a licensed driver to refuse to take a<br />
journey without a reasonable excuse. The fact the customer is<br />
drunk or the route distance is too short is not an excuse.”<br />
“You may wish to consider asking for payment before starting<br />
the journey.”<br />
The WMP advice goes on to explain when a disagreement<br />
over the fare might become a civil matter. The police say: “If<br />
a customer has concerns about the route taken or the cost<br />
then this should be raised with the driver or their company.<br />
Disputes like this are civil matters and not criminal and<br />
therefore not a policing matter.”<br />
“The driver and customer must try to settle the dispute, but if<br />
not should exchange details and the matter can be raised as a<br />
small claims case.”<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
39
WANT WORK?<br />
WANT A <strong>DRIVE</strong>R?<br />
<strong>DRIVE</strong>R JOBS<br />
VICTORIA<br />
GEELONG<br />
Looking for a professional and reliable driver to join our<br />
fleet as a casual. Must have exceptional customer service<br />
and communication skills, be well presented, organised<br />
and know their way around Geelong. Need a medium or<br />
heavy rigid licence. Available to work Sundays, flexible<br />
working hours. Training will be provided. Applicants must<br />
be Australian residents and have WWCC and Police Check.<br />
Hourly rates negotiable. Geelong Hummer Limousines<br />
1800 486 637.<br />
SYDENHAM<br />
Available taxi for set price. 13cabs network. White or Silver<br />
colour. Toyota Camry on gas. Anyone interested SMS 0411<br />
464 849.<br />
HALLAM<br />
Network provider is 13cabs. Clean cars. Camry hybrid.<br />
Hungry shifts and weekends available. Call 0412 922 123.<br />
GLENROY<br />
13cabs and Silver Top Taxis<br />
Full, day and night shifts available. Looking for full time<br />
drivers. Vehicles are a Skoda and a Toyota Camry. Please<br />
phone 0408 565 787.<br />
OAKLEIGH<br />
Taxi driver wanted to drive , casual and full time position<br />
please call Andrea on 0425 733 492.<br />
CROWN CABS<br />
Looking for drivers full time, day and night shift, starting<br />
asap. In the Sunbury, Gisborne, Woodend. Kilmore, Wallan,<br />
Whittlesea and surrounding areas. Must have a Taxi Driver's<br />
Certificate. Preferably drivers who live in the area. Call<br />
Emre 0404 020 333 or 1300 12 13 14.<br />
BAYSIDE TAXI SERVICE<br />
Sick of driving an old Ford? CHEAP is EXPENSIVE. Great set<br />
price deals with our 50 series hybrids on lpg. Bayside Taxi<br />
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WODONGA<br />
Do you want to get out of the rat race?<br />
Less stress? Less traffic? Cheaper living? Why not drive a<br />
taxi in Wodonga? We have permanent day shift, night shift,<br />
sedans and WAT vehicles. Great takings and easier driving!<br />
Contact Wodonga Taxis on 02 6024 3839.<br />
MELTON<br />
Night/Day/Weekend shifts are available. Ring Zafar on 0425<br />
844 884.<br />
SILVER TOP TAXIS<br />
Has to be over 25 years old. At least 3 years experience. East<br />
Doncaster changeover. Call or SMS Tony on 0413 393 594 or<br />
email tonysursock@gmail.com.<br />
NEW SOUTH WALES<br />
WOLLONGONG - LOOKING FOR A CAREER<br />
CHANGE?<br />
This could be an opportunity for you to join the team at the<br />
Illawarra Taxi Network. Become your own boss, working<br />
flexible hours, full time, part time or casual. Full training<br />
and assistance with your application is available. Must have<br />
a full NSW Driver's Licence for 12 months. Call (02) 4254<br />
2120 or email john.megas@illawarrataxinetwork.com.au for<br />
details.<br />
BALLINA TAXIS<br />
Pick your own shifts, on the job training provided for<br />
suitable applicants. Email: ballinataxis@bigpond.com -<br />
send your resume and contact details. More info call 0419<br />
862 290.<br />
NORTHERN TERRITORY<br />
TAXI/MINIBUS <strong>DRIVE</strong>R - PALMERSTON CITY<br />
Immediate vacancy is available for a Minibus Taxi Driver.<br />
Daytime/weekends shifts available. NT Driver's Licence<br />
with 'H' endorsement is enough to start the job. If not,<br />
we can help you get the 'H' endorsement. Great income<br />
with flexible work hours. Please contact Gihan on 0469<br />
828 307.<br />
40 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
owners, operators & drivers<br />
ADVERTISE HERE FREE<br />
Send details (word limit=70) of your <strong>DRIVE</strong>R or JOB advertisement to<br />
contact@drivea2b.com.au or sms 0400 137 866 and we will print your<br />
advert here for 3 months.<br />
QUEENSLAND<br />
BUNDABERG<br />
Flexible hours. Training and support for new drivers. Full<br />
Time or Part Time. Call 0413 550 029 for more information.<br />
(Note: To obtain DA, Drivers will need to have clear criminal<br />
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COORPAROO<br />
Experienced Silver Service Taxi driver wanted for full time<br />
work. Must have minimum 3 years full time experience.<br />
Call directly on 0423 786 678.<br />
BLACK & WHITE<br />
All shifts available. Home changeover available all over<br />
Brisbane. Set Pay or 50/50 Commission. Limited set pay<br />
cars available. Albion Cab Centre. Call Ronnie today on<br />
0411 864 392.<br />
SUNCOAST CABS<br />
Covering from Noosa to Caloundra & Hinterland. Main<br />
duty is passenger pick up & drop off. Suncoast Cabs service<br />
250+ account clients which may involve delivery of items.<br />
Experience is gained on the job. A 3-day training session is<br />
mandatory. Call Glenn 0438 517 500.<br />
BRISBANE CROWN CABS www.crowncabs.com.au<br />
All shifts available - 7 days per week. Please phone Tuna<br />
Guclu - 0419 484 666.<br />
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WESTERN AUSTRALIA<br />
CROWN CABS<br />
Drivers wanted full time or part time in Morley and Perth.<br />
Contact Tuna Guclu on 0419 484 666.<br />
PERTH BLACK & WHITE CABS<br />
Day Shifts (5-7 days). Call Georgina on (08) 9230 0400.<br />
MANDURAH TAXIS<br />
All shifts available, especially nights, weekends and<br />
wheelchair bus drivers. Flexible hours - work to suit your<br />
lifestyle. Good income and all training provided free.<br />
Call (08) 9581 8999.<br />
CANBERRA<br />
MAWSON<br />
Full time taxi driver job available - 7 days. Call 0435080679.<br />
OWN YOUR OWN BUSINESS - TAXI OPERATOR<br />
Are you a taxi driver looking to become your own boss<br />
and work for yourself? If you are, talk to us about leasing<br />
a taxi plate and working with Canberra’s biggest taxi<br />
fleet. We will help you through the process of becoming<br />
an accredited taxi operator and starting out in your own<br />
business. Contact fleet@aerialcg.com or call our Office<br />
(02) 6126 1500.<br />
ACT CABS<br />
Earn money driving. Flexible work. Easy to get started.<br />
Training and support provided to new drivers. Full time,<br />
part time and casual driver positions are available now.<br />
We offer great working conditions and you're backed<br />
by an experienced team of support staff that know the<br />
taxi industry inside out. Phone ACT Cabs Admin during<br />
business hours (02) 6103 0882.<br />
CANBERRA ELITE TAXIS<br />
Due to increased demand we need more drivers for<br />
Canberra’s biggest and most experienced taxi fleet. Day,<br />
night and weekend shifts available. If you don’t already<br />
have a valid ACT “T” condition on your licence we can help<br />
you through the process quickly and efficiently. For more<br />
information please email feedback@aerialcg.com or call<br />
(02) 6126 1500.<br />
SOUTH AUSTRALIA<br />
TUNUNDA<br />
Earn $500 - $1500 a week driving taxis in the world<br />
famous Barossa Valley wine region. Ph. 0478 946 886.<br />
ADELAIDE CBD<br />
Day or night shift available. 12 hour shift. Taxi accreditation<br />
required. Call 0449 506 681.<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
41
Only $ 35 for<br />
50 words<br />
Payment details are<br />
listed on page 4<br />
ADVERTISE HERE!<br />
• meters for sale and installation<br />
• cars for sale & for lease<br />
• businesses for sale<br />
• taxi camera service<br />
• security cameras<br />
• mobile phones<br />
• bluetooth speakers<br />
• vehicle repairs<br />
Basically anything that can be used with, in or<br />
for a taxi, hire car, limousine.<br />
Taxi Licence For Sale<br />
Location is Gympie, 170kms north of Brisbane,<br />
in sunny Queensland. $100,000 with car. $80,000<br />
without car. Negotiable. Call 0419 778 439.<br />
Transport Security Cameras<br />
Approved industry cameras<br />
* Latest Technology MDVR, internal & external<br />
* 1 Tb heavy duty Hard Drive<br />
* Audio & video capable<br />
* Warranty 100% on all parts & equipment<br />
* Lowest installation fees<br />
* Over 28 years experience in the Transport Industry<br />
* No Charge to remove old camera up to 31/01/21.<br />
We will BEAT any Price<br />
Book your next appointment on our website at<br />
www.transportsecuritycameras.com.au or<br />
Phone/SMS: 0419484666.<br />
Taxi Cameras - Low Cost<br />
G5 Taximeters – rent or buy<br />
Fed up with paying depot fees? Then go<br />
“independent” with a low-cost Taxi Camera and G5<br />
Taximeter. Save thousands of dollars every year!<br />
Professional installation services for roof lights,<br />
racks, EFTPOS etc. Call 0421 046 015 or visit our<br />
website www.schmidt.com.au<br />
Business Opportunity<br />
We are expanding in Brisbane. If you have<br />
assignments to lease we will pay $100. Call into<br />
our office in Salisbury and ask for Tuna Guclu or call<br />
0419 484 666 to discuss price and terms.<br />
Leases Wanted - Brisbane<br />
We are expanding in Brisbane. If you have<br />
assignments to lease we will pay $100. Call into<br />
our office in Salisbury and ask for Tuna Guclu or call<br />
0419 484 666 to discuss price and terms.<br />
Approved CPV<br />
Taxi Security Camera<br />
THS VIC1<br />
• THS VIC1 has the latest technology taxi<br />
security cameras with 1080P 1TB HD, why buy<br />
anything else!!<br />
• Compliant in NSW – VIC – ACT.<br />
• Taxi Braille -Tactile numbering and CCTV<br />
stickers<br />
• CabCharge approved installer / repairer<br />
• Master mechanic / technician with over 30<br />
years automotive experience<br />
• ONE STOP SHOP FOR ALL CPVs<br />
• *** STOP paying monthly fees – GO<br />
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• BEST PRICES - QUALITY WORKMANSHIP<br />
For more info visit www.taxiservices.com.au<br />
or call 0434 423 423.<br />
42 <strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong>
The King of Hearts is the only King<br />
without a moustache.<br />
You've probably been playing cards your entire<br />
life and never noticed this. But if you look<br />
closely, you'll see that the king of hearts is the<br />
only monarch who doesn't have a moustache.<br />
STRENGTHS is the longest word with one vowel.<br />
With nine letters and<br />
eight of them being<br />
consonants, "strengths"<br />
is the longest word in<br />
the English language<br />
with only one vowel,<br />
according to the<br />
Guinness World<br />
Records. Which, on<br />
reflection, makes it a really weird looking word.<br />
Farm raised salmon is dyed pink.<br />
Unless you only eat wild salmon, then the fish you buy has likely<br />
been dyed pink. That's because farm-raised salmon consume<br />
a different diet than their ocean-dwelling counterparts and<br />
are naturally white instead of blush. In order to make them the<br />
expected colour, a chemical is added to change their hue. This is<br />
done as consumers buy what they are familiar with.<br />
Advertisers’<br />
Directory<br />
AMS Ivanhoe Lawyers.................. 19<br />
Aust. Taxi Golf Association.......... 35<br />
AVA Group................................ 33, 37<br />
<strong>DRIVE</strong> <strong>A2B</strong> ........................................3<br />
DRVR Training................................ 25<br />
Embassy Cafe................................ 23<br />
Martin Meters................................. 37<br />
Melbourne Airport Car Wash....... 35<br />
Melway............................................ 37<br />
Schmidt Elec. Labs........................ 37<br />
TIAIB....................................................2<br />
Transport Alliance Australia...... 9, 37<br />
Transport Matters Party............... 29<br />
Transport Security Cameras....... 44<br />
<strong>DRIVE</strong> <strong>A2B</strong> magazine · www.drivea2b.com.au · <strong>February</strong> <strong>2021</strong><br />
43
TRANSPORT SECURITY CAMERAS<br />
The most affordable and reliable<br />
in-vehicle security cameras<br />
in Australia<br />
Benefits<br />
• Prevent crime & deter criminals<br />
• Create a safe environment for<br />
passengers and drivers<br />
• Increase safety during payment<br />
transactions<br />
• Provide evidence when needed<br />
• Hold drivers accountable<br />
• Provide a safe work environment<br />
• Reduce liability in cases of incidents<br />
• Meet regulatory requirements in every<br />
Australian State<br />
• Warranty on all camera sets<br />
Installations<br />
We install approved<br />
cameras in all commercial<br />
vehicle industries:<br />
• Taxi<br />
• Hire Car<br />
• Limousine<br />
• Rideshare<br />
• Bus<br />
• Maxi Vans<br />
• Trucks<br />
• Tow Trucks<br />
• Vans<br />
• Courier Vehicles<br />
WE WILL BEAT ANY PRICE!<br />
Prices from: $900<br />
Camera Package includes: 1 MDVR box, 1 Internal<br />
Camera, 1 External Camera and cables.<br />
PHONE<br />
1300 12 13 14<br />
We have installers in every State in Australia.<br />
For more information visit our website www.transportsecuritycameras.com.au