HSA June 21
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H O T E L M A N A G E R Q & A<br />
industry insight<br />
Kingsley Smith<br />
YANKALILLA HOTEL<br />
WHAT IS THE TITLE OF YOUR POSITION?<br />
My title is Venue Manager.<br />
WHAT HOTEL/S DO YOU MANAGE?<br />
I manage the Yankalilla Hotel and previously the<br />
Colonnades Tavern for the RD Jones Group.<br />
HOW DID YOU ENTER THE HOTEL INDUSTRY<br />
AND WHAT HAS BEEN YOUR CAREER PATH?<br />
I entered the industry via the Hotel Adelaide as a<br />
maintenance lad changing light bulbs, pool cleaner<br />
and general yard duties. My career path started when<br />
I met the late Mr Richard Jones at the Hotel Adelaide<br />
when he was involved with the venue in the late 80’s/<br />
early 90’s. I was promoted to store person/purchasing<br />
officer for the Hotel Adelaide and then was given a<br />
full time position closer to home (Morphett Vale) at<br />
the Colonnades Tavern in the bottle shop. From there<br />
I worked my way up to become Venue Manager in<br />
2006 and then transferred to the Yankalilla Hotel in<br />
<strong>June</strong> 2012.<br />
DO YOU HAVE ANY FAMILY CONNECTIONS IN<br />
THE HOTEL TRADE?<br />
My aunty and uncle – Judy and Colin Rowe - had the<br />
Lobethal Hotel and then the Duke of Brunswick in<br />
Gilbert street.<br />
WHAT DOES YOUR POSITION ENTAIL?<br />
My position entails managing every aspect of the<br />
hotel, growing the Hotel, managing staff and keeping<br />
the hotel in tip top shape.<br />
WHAT ASPECT OF THIS POSITION IS YOUR<br />
FAVOURITE?<br />
I love being involved in the community and love<br />
the locals.<br />
WHAT IS YOUR LEAST FAVOURITE PART/S OF<br />
THIS ROLE?<br />
Least favourite is the COVID-19 issue, a bad time for all,<br />
people getting angry about being asked to scan the QR<br />
Code or write in a register. Some people just don’t get it<br />
and can be a bit silly.<br />
APPROXIMATELY HOW MANY STAFF DO YOU<br />
MANAGE?<br />
We have 23 staff.<br />
WHO HAVE YOUR MENTORS BEEN OVER<br />
THE YEARS?<br />
My mentor – the late Mr Richard Jones.<br />
WHAT ADVICE WOULD YOU GIVE TO THOSE<br />
LOOKING TO WORK THEIR WAY UP THE HOTEL<br />
BUSINESS LADDER?<br />
My advice is to never knock back extra shifts when<br />
offered, stay committed and show that you want to<br />
learn and are interested in various roles within the<br />
business.<br />
WHAT DOES YOUR FUTURE LOOK LIKE? WHERE<br />
DO YOU SEE YOURSELF IN FIVE YEARS?<br />
The future looks pretty good. The industry is flying<br />
with the travel restrictions keeping everyone at home<br />
for the next few years, I see myself at the Yankalilla<br />
Hotel in the future.<br />
WHAT MAKES YOUR HOSPITALITY OFFERING<br />
DIFFERENT FROM OTHER VENUES?<br />
Our difference is that we are in the beautiful Fleurieu<br />
Peninsula and offer warm and friendly hospitality<br />
within a historic country hotel.<br />
DO YOU HAVE RENOVATION PLANS FOR THE<br />
HOTEL/S IN YOUR GROUP?<br />
Yes, the Group is currently working on plans for the<br />
hotel which will involve a few areas.<br />
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