15.06.2021 Views

HSA June 21

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

H O T E L M A N A G E R Q & A<br />

industry insight<br />

Kingsley Smith<br />

YANKALILLA HOTEL<br />

WHAT IS THE TITLE OF YOUR POSITION?<br />

My title is Venue Manager.<br />

WHAT HOTEL/S DO YOU MANAGE?<br />

I manage the Yankalilla Hotel and previously the<br />

Colonnades Tavern for the RD Jones Group.<br />

HOW DID YOU ENTER THE HOTEL INDUSTRY<br />

AND WHAT HAS BEEN YOUR CAREER PATH?<br />

I entered the industry via the Hotel Adelaide as a<br />

maintenance lad changing light bulbs, pool cleaner<br />

and general yard duties. My career path started when<br />

I met the late Mr Richard Jones at the Hotel Adelaide<br />

when he was involved with the venue in the late 80’s/<br />

early 90’s. I was promoted to store person/purchasing<br />

officer for the Hotel Adelaide and then was given a<br />

full time position closer to home (Morphett Vale) at<br />

the Colonnades Tavern in the bottle shop. From there<br />

I worked my way up to become Venue Manager in<br />

2006 and then transferred to the Yankalilla Hotel in<br />

<strong>June</strong> 2012.<br />

DO YOU HAVE ANY FAMILY CONNECTIONS IN<br />

THE HOTEL TRADE?<br />

My aunty and uncle – Judy and Colin Rowe - had the<br />

Lobethal Hotel and then the Duke of Brunswick in<br />

Gilbert street.<br />

WHAT DOES YOUR POSITION ENTAIL?<br />

My position entails managing every aspect of the<br />

hotel, growing the Hotel, managing staff and keeping<br />

the hotel in tip top shape.<br />

WHAT ASPECT OF THIS POSITION IS YOUR<br />

FAVOURITE?<br />

I love being involved in the community and love<br />

the locals.<br />

WHAT IS YOUR LEAST FAVOURITE PART/S OF<br />

THIS ROLE?<br />

Least favourite is the COVID-19 issue, a bad time for all,<br />

people getting angry about being asked to scan the QR<br />

Code or write in a register. Some people just don’t get it<br />

and can be a bit silly.<br />

APPROXIMATELY HOW MANY STAFF DO YOU<br />

MANAGE?<br />

We have 23 staff.<br />

WHO HAVE YOUR MENTORS BEEN OVER<br />

THE YEARS?<br />

My mentor – the late Mr Richard Jones.<br />

WHAT ADVICE WOULD YOU GIVE TO THOSE<br />

LOOKING TO WORK THEIR WAY UP THE HOTEL<br />

BUSINESS LADDER?<br />

My advice is to never knock back extra shifts when<br />

offered, stay committed and show that you want to<br />

learn and are interested in various roles within the<br />

business.<br />

WHAT DOES YOUR FUTURE LOOK LIKE? WHERE<br />

DO YOU SEE YOURSELF IN FIVE YEARS?<br />

The future looks pretty good. The industry is flying<br />

with the travel restrictions keeping everyone at home<br />

for the next few years, I see myself at the Yankalilla<br />

Hotel in the future.<br />

WHAT MAKES YOUR HOSPITALITY OFFERING<br />

DIFFERENT FROM OTHER VENUES?<br />

Our difference is that we are in the beautiful Fleurieu<br />

Peninsula and offer warm and friendly hospitality<br />

within a historic country hotel.<br />

DO YOU HAVE RENOVATION PLANS FOR THE<br />

HOTEL/S IN YOUR GROUP?<br />

Yes, the Group is currently working on plans for the<br />

hotel which will involve a few areas.<br />

Back to Contents W W W . A H A S A . A S N . A U | Hotel SA | 19

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!