01_QHA_July_Online

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FEATURE SHANE SAID WHEN THE DOORS RE-OPENED THE PENT-UP DEMAND FOR TRAVEL HAD SEEN THE ROOMS FILL QUICKLY AND THE RESORT STARTED TO TRADE AT A NEW LEVEL. <strong>QHA</strong> REVIEW | 18 The O’Reilly’s holdings now include Villa and Retreat accommodation set out over 10 hectares. They also manage a new campground at Green Mountains Camping Area in Lamington National Park, a project they embarked on in conjunction with the Queensland Government. The accommodation occupies just a small part of the 300 hectares owned by O’Reilly’s which is surrounded by 20,600 hectares of National Park. Further down the mountain, O’Reilly’s operate O’Reilly’s Canungra Valley Vineyards, serving up locally made wine, picnics and even an Alpaca experience courtesy of a partnership with Mountview Alpaca Farms which is housed within the vineyard’s grounds. Like all hospitality businesses O’Reilly’s was put into a spin in March 2020 when the COVID-19 lockdowns forced them to close their doors to the public. For the staff, especially those from an international background, the news was not all bad. “We’ve gone ok,” Shane said. “We’re very lucky. Our international staff… we kept all of them when we had to shut down. We gave them free accommodation and free meals and kept them there. We asked them to do a bit of gardening a couple of days a week. “They had nowhere to go – most of them couldn’t afford to go home – and their flights were cancelled.” While the business was able to access jobkeeper for its Australian staff for part of the recovery, the international staff were not eligible. Shane said when the doors re-opened the pent-up demand for travel had seen the rooms fill quickly and the resort started to trade at a new level. He said from a tourism perspective it appeared the regional areas, where there were fewer rooms to fill than the bigger centres such as Brisbane or the Gold Coast, were achieving high levels of occupancy. “I think a lot of the regional places… a lot of western areas, western towns, you can’t get into them,” Shane said. While the regular travellers have come back, Shane said the conference market had been slower to return as organisers worried about the chance of last minute COVID-19 shutdowns and their effect on interstate attendees and guest speakers. Speaking to Shane on the day the May lockdowns took hold in Victoria he said the COVID-19 challenge continued to be real. “We’ve had cancellations today – it’s hard for us, it’s hard for the people who are having to deal with it as well, of course, it’s their holiday away,” he said. For those travellers though there is the reassurance that their money and their bookings are safe. “We have made it clear to everyone booking with us – ‘You would not lose your money under any circumstance’ – however we would prefer, if it’s possible, to transfer to some other time. “We’re booked out now until September – if you haven’t booked for the next few months – you’ve got no place to stay in.” One thing that hasn’t come back at O’Reilly’s post- COVID is the restaurant at the vineyard. In its place the business has developed a new offering, gourmet picnics that can be taken away and eaten under the trees – or even with an alpaca for company.
image credit: to Katie Purling image credit: to Katie Purling image credit: to Katie Purling
Page 1: q u e e n s l a n d h o T E L S a s
Page 4 and 5: q u e e n s l a n d h o T E L S a s
Page 6 and 7: NEWS QHA 2021 AWARDS FOR EXCELLENCE
Page 8 and 9: NEWS QHA REVIEW | 8 Best Marketed H
Page 10 and 11: C M Y CM MY CY Hotel of the Year Re
Page 12 and 13: NEWS PUBS, POTS & PROFITS Tropical
Page 14 and 15: NEWS STRONG RESULT FOR PUPS Living
Page 16 and 17: FEATURE95YEARS IN THE MAKING
Page 20 and 21: QHA REVIEW | 20
Page 22 and 23: FEATURE image credit: Canungra Hous
Page 24 and 25: LEGAL MATTERS with Curt Schatz OPER
Page 26 and 27: SUPERANNUATION With Brendan O’Far
Page 28 and 29: OLGR with Victoria Thomson OFFICE O
Page 30 and 31: INSIGHTS CREATIVITY, COLLABORATION
Page 32 and 33: INSIGHTS QHA REVIEW | 32 Another fe
Page 34 and 35: EMPLOYMENT RELATIONS with Joanna Mi
Page 36 and 37: INVALUABLE INFORMATION AT YOUR FING
Page 38 and 39: INDUSTRY ENGAGEMENT with Damian Ste
Page 40 and 41: ACCOMMODATION UPDATE with Judy Hill
Page 42 and 43: FINANCE FOCUS LESSONS FROM COVID-19
Page 44 and 45: FINANCE FOCUS THE FINANCIAL PERSPEC
Page 46 and 47: FINANCE FOCUS SALES SLOWING IN A CO
Page 48 and 49: THE ROYALS he Travel the country an
Page 50 and 51: THE ROYALS “IT WAS PRETTY REMARKA
Page 52 and 53: TOP DROP IPA Felons Brewing Co. GEN
Page 54 and 55: A CRAFTY BUNCH W H Y N O T S T O C
Page 56 and 57: A CRAFTY BUNCH BOILING HOT IN NOOSA
Page 58 and 59: OLGR SHOWCASE with Liquor Mike Sarq
Page 60 and 61: PUB TALK with Paul St John-Wood Sta
Page 62 and 63: TRADE DIRECTORY Here's cheers The Q
Page 64 and 65: QHA PARTNERS & CORPORATE MEMBERS QH
Page 66 and 67: QHA PARTNERS & CORPORATE MEMBERS AP

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