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November/December 2021

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Contents<br />

ISSUE HIGHLIGHTS<br />

28<br />

28 RETAIL DRIVERS<br />

Emplas’ Ryan Johnson explores the influences<br />

that will shape window and door retail in 2022<br />

52 BIGGEST CHALLENGE<br />

CDWs’ Jeremy Phillips says the skills shortage<br />

is the biggest long-term problem we face<br />

56 IN THE ZONE<br />

TuffX’s Graham Price explains how the working<br />

from home trend is providing installers with a<br />

huge opportunity to sell the ideal workspace<br />

FEATURES<br />

20 SELLNG SUSTAINABILITY<br />

Veka Recycling’s Simon Scholes explores recycling<br />

as a sales closer<br />

22 SASH MEANS CASH<br />

Victorian Sliders’ Geoff Bishop explains why sash<br />

windows are some of the most profitable windows<br />

available to installers<br />

32 STAR OF THE SHOW<br />

HWL’s Graham Howatson explains why installers<br />

are queuing up to get hold of the new Sheerline<br />

Prestige aluminium bi-fold<br />

34 FIT AND FORGET<br />

Deceuninck Aluminium’s Nigel Headford suggests an<br />

alternative to issue-prone compostites<br />

36 VITAL INSTALLATION<br />

BWF’s Helen Hewitt discusses the vital importance of<br />

correct fire door certification and installation<br />

34<br />

46 TAKING BACK CONTROL<br />

Business Pilot sparks an ephiphany for<br />

Three Counties Windows<br />

50 INVALUABLE SERVICE<br />

Installer TWR explains the advantages of Sternfenster’s<br />

‘SFPlus’ customer portal<br />

58 SPACES FOR THE MASSES?<br />

Has the conservatory given way to the garden room?<br />

Ryan Crossley of Making Your Space thinks it has...<br />

4 T I NOVEMBER/DECEMBER <strong>2021</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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