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Debtfree Magazine Issue 11 of 2021

SA's free magazine about dealing with debt, debt counselling and debt review. This month we look at the topic of debt addiction. Could you be addicted to debt? We also look at how two debt counsellors were fined R500 000 each. Why? News, Reviews, Tips and advice and more.

SA's free magazine about dealing with debt, debt counselling and debt review.
This month we look at the topic of debt addiction. Could you be addicted to debt?
We also look at how two debt counsellors were fined R500 000 each. Why?
News, Reviews, Tips and advice and more.

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CONSUMER UPDATES

MAY NOT BE ENOUGH

The NCT ruling in the Fourie matter indicated that they feel that the PDA

sending update emails, statements and sms’ to consumers does not

mean the consumer is “fully informed” about their debt review.

Even having a help line for consumers to call to get more info may not

be enough.

Beware!

It seems Debt Counsellors must communicate with consumers more

than that, and preferably get some very concrete proof that they have

been informed along the way.

One way Debt Counsellors can do this is by having very detailed service

contracts with consumers (and not just application Form 16’s).

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