Debtfree Magazine Issue 11 of 2021
SA's free magazine about dealing with debt, debt counselling and debt review. This month we look at the topic of debt addiction. Could you be addicted to debt? We also look at how two debt counsellors were fined R500 000 each. Why? News, Reviews, Tips and advice and more.
SA's free magazine about dealing with debt, debt counselling and debt review.
This month we look at the topic of debt addiction. Could you be addicted to debt?
We also look at how two debt counsellors were fined R500 000 each. Why?
News, Reviews, Tips and advice and more.
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
DC QUERY PROCESS
NEDBANK DRRS
Debt Counselling Query Resolution Contact Points and Escalation Options
Fax or Email submissions (Level1)
Email: DebtCounsellingQueries@nedbank.co.za
Fax: 010 251 0055
To be used as a first point of contact for all
written communication
Call centre (Level 1: Alternative)
Tel: 0860 109 279
To be used as a first point of contact for
all telephonic communication
Attended to by Queries Team Leader
(Level 2: First Escalation)
Dcescalation1@nedbank.co.za
To be used only where no resolution is
found from first point of contact after
5 business days
Attended to by Senior Manager
(Level 3: Final escalation)
Dcescalation2@nedbank.co.za
To be used only where no resolution
is found from the first escalation after
2 Business days
www.nedbank.co.za
Change language