Debtfree Magazine Issue 11 of 2021

Many Debt Counsellors however feel that it is still disappointing to see
that the NCR needs to take matters to the NCT, and try go for fines and
deregistration. It is a pity that the Debt Counsellors are not simply asked
to amend any such behavior, and compensate consumers if necessary.
Some say this heavy handed approach is because the NCR staff have
set very public quotas about enforcement against Debt Counsellors,
and have gone so far as to announce these in parliament etc. This then
creates pressure to meet those goals instead of simply arranging Debt
Counsellors to make needed changes to refine their processes.
Others say that Debt Counsellors should be held to a higher standard
than even credit providers, and should absolutely be harshly punished if
they step out of line.