Debtfree Magazine Issue 11 of 2021

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Mrs. Cindy Mauritz will be heading up the debt review department and will be supported by MissMeghan Bruiners and Mrs. Fika Snyders in their capacity as Team Leaders.We have updated our communication and escalation channels in this regard.Please refer to the communication channels listed in tables 1 and 2 below. It is important thatdocumentation be send to the correct communication channels to ensure timeous feedback.CAPITEC CONTACT DETAILSTable 1: Debt Review communication channelsChannel Description E-mail address1 Form 17’s All Forms 17’s / ccsforms17@capitecbank.co.zaClearance Certificates2 Proposals All Proposals ccsproposals@capitecbank.co.za3 Court documents All Court documents ccsdebtrevieworders@capitecbank.co.za(Notice of Motion’s /NCT applications /Orders)4 Terminations Termination queries debtreviewterminations@capitecbank.co.za5 General enquiries General Debt Review ccsdebtreviewqueries@capitecbank.co.zaEnquiries6 Refund / CancellationrequestsDebt Review RefundRequests andCancellation of DebitOrdersccsrefundrequests@capitecbank.co.za7 Insurance Certificates Replacement InsurancePolicies8 Reckless Lending Allegation of recklessQuerieslending and documentrequests9 Credit Insurance Claims All credit insuranceclaims10 Payment allocations Payment Allocations11 Share Call Contactnumberqueriesinsurancepolicies@capitecbank.co.zaRmcontrol@capitecbank.co.zaCreditInsuranceClaims@capitecbank.co.zaccsdebtreviewpaymentqueries@capitecbank.co.za086 066 7783 Option 2
Debt Review DepartmentEmail AddressTurnaround TimeContact Details Standard Bank Debt ReviewDebt Review Call Center: 0861 111 525 or 0861 111 402Debt Review Documents*:DRApplications@standardbank.co.zaDebt Review Service requests: debtreviewservices@standardbank.co.za 5 daysDebt Review payment queries: DRPayments@standardbank.co.za 7 daysDebt Review administrative requests**: DebtReviewAdmin@standardbank.co.za 5 daysDebt Review complaints and escalations: debtreviewcomplaints@standardbank.co.za 5 daysReckless Lending Allegationsrecklesslendingallegations@standardbank.co.za*Debt Review documents: Form 17.1; Form 17.2; Proposals; Court Applications; Court Orders**Debt Review Admin related requests: debit order cancellations; statement requests ; refunds; paid upletters; account closure instructions; settlement balances; or outstanding balancesOther Standard Bank areasCredit Card 086120 1000Diners Club 0113588400 / 0860346377Vehicle Asset Finance Recoveries 0861102347Vehicle Asset Finance Collections 0861102347Home Loans Pre Legal 0860102270Home Loans Customer Service 0860123001Standard Bank Insurance 0860123911Deceased Estates 0861001868
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ARE YOUADDICTED TODEBT?Issue 11 of
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WHAT MAKES USEXCELLENT?/ Unimpaired
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FROM THE EDITORDid you survive Blac
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FREE BOOKLETFOR DEBT COUNSELLORS TO
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PROFESSIONAL DEBTCOUNSELLING ATTORN
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CONTENTSARE YOU ADDICTEDTO DEBT?DAN
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BREAKINGNEWS
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We are the championin your corner!D
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NCR WIN CASE AGAINSTFORMER DEBT COU
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South Africa’sleading Debt Counse
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These unexpected deductions were fo
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DCASA AGMThe Debt Counsellors Assoc
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As one of the four licensed Payment
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ARE YOU ADDICTED TO DEBT?THE TWO SI
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ARE YOU ADDICTED TO DEBT?DEBT IS ST
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ARE YOU ADDICTED TO DEBT?HOW YOU CA
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ARE YOU ADDICTED TO DEBT?DEBT REVIE
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ARE YOU ADDICTED TO DEBT?DESPERATE
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ARE YOU ADDICTED TO DEBT?IT’S A F
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CollectNetcollect / review / disbur
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Many consumers find December to be
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DANGEROUS DECEMBERBUDGET OR BUSTIf
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SAVE FORJANUWORRY
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PREMIUM DATA SECURITY & POPI ADHERE
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We pay when yourclients can'tThe im
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WARNINGCONSUMERSWITHOUTSCARING THEM
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WARNING CONSUMERS WITHOUT SCARING T
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MAXIMISING INSURANCE RELATED INCOME
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We want to thank all who attendedth
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the Debt Counsellor to sort out the
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It is not uncommon for people who h
Page 89 and 90: NCR FEE GUIDELINEThe NCT rightly sa
Page 92 and 93: THANK YOUFOR YOURCOOPERATION
Page 94: 60 DAYSThe ruling indicated that th
Page 97 and 98: THE NCT WOULDLIKE MORE MATTERSBROUG
Page 99: DEBT REVIEWLESSON #3Debt review is
Page 102: OTHER DEBTCOUNSELLORS CANHELP ONE C
Page 106 and 107: DEBT COUNSELLORSNAILED WHILE CREDIT
Page 108: STEER CLEAROF TROUBLEThere are many
Page 111 and 112: e for a new challenge? Look no furt
Page 113 and 114: Debtor We lnessPay Less
Page 115 and 116: IRECTORYATEGORYDO YOU WANT TO LISTY
Page 117 and 118: LIMPOPOMPUMALANGAGAUTENGFREE STATEK
Page 119 and 120: Pay off your debt in theshortest Pe
Page 121 and 122: SITE | www.debt-therapy.co.zadebt t
Page 123 and 124: NCRDC1142Tel: 087 701 9665Email: he
Page 125 and 126: Credit MattersSouth Africa’s Lead
Page 127 and 128: Financially stressed?We have lifted
Page 129 and 130: Credit MattersSouth Africa’s Lead
Page 131 and 132: CreditLifeInsuranceYou make money,y
Page 133 and 134: 082 974 0866We are a Port Elizabeth
Page 135 and 136: Effective Intelligencesardagh@e-int
Page 137: SYSTEM PROVIDERSFINWISE - INNOVATIV
Page 141: 2021, are:1 for all process-related
Page 145: 17.1, 17.2, Proposals, Generalcorre
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Debtfree Magazine Issue 11 of 2021

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