GB00_erste lage_E - Erste Group

Leading-edge technology
for Erste Bank customers
❚ netbanking customers
Erste Bank
❚ netbanking customers
savings banks excl. Erste Bank
Several factors were responsible for this success last year: the new, joint Internet presence of
Erste Bank and the savings banks, the introduction of multichannel management, the launch of
an innovative e-finance platform for the capital markets in Central and Eastern Europe, the rollout
of “Erste mobilebanking” and, not least, Austria-wide access for all customers to the selfservice
foyers of the savings bank sector.
Erste-netbanking
Through Erste-netbanking, Erste Bank offers the opportunity of modern, convenient banking independent
of branch hours. A large array of banking services is available from 5 a.m. to midnight,
seven days a week, at Internet address www.erste-netbanking.com.
Erste-netbanking puts at customers’ fingertips all accounts to which access is authorised
(current accounts, securities accounts, loan accounts, building society accounts and profit accounts).
It also lets customers perform transactions rapidly and accurately while providing very
high security by means of PIN numbers and encrypted passwords.
Number of netbanking customers in the savings bank sector—growth in 2000
59,582
36,630
22,952
128,133
12/1999 12/2000
87,260
40,873
At the end of 2000, more than 128,000 customers of Erste Bank and the savings bank sector
already banked via netbanking, an increase of 115% compared to one year earlier.
Erste Bank 2000 63