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MARCH 2004

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chaldeans gaining<br />

confidence<br />

Designing a Dale Carnegie Training ®<br />

course for the Chaldean community<br />

BY CHALDEAN NEWS STAFF<br />

Sabah Hermiz (Summa), Pleasant<br />

Ridge, signed up for Dale Carnegie<br />

Training in 1978, but two weeks<br />

before he was to start the 12-week course, he<br />

injured his right vocal cord during a soccer<br />

game and, for more than a year, wasn’t able to<br />

talk. Even though the injury caused permanent<br />

damage to his voice, he never lost interest<br />

in the course and was determined to<br />

enroll. Hermiz graduated 23 years<br />

later.<br />

“I wish I had taken it sooner,”<br />

said Hermiz in a scratchy, whisper-like<br />

tone. “I was afraid because<br />

of my voice and people’s perception<br />

of me; it’s such a challenge to<br />

speak.”<br />

The course he feared to enroll in,<br />

at some level, helped him overcome<br />

that same fear - of talking. Hermiz<br />

was so impressed by the course that<br />

he is organizing a tailored-made<br />

program for the Chaldean community<br />

through the Chaldean<br />

American Chamber of Commerce.<br />

In fact, the engineer’s passion for<br />

Dale Carnegie Training is so strong<br />

that he plans to be a teacher’s assistant<br />

during the course.<br />

Dale Carnegie organizers will offer a free<br />

introductory session at the Southfield Manor.<br />

To entice attendants, the 12-week course<br />

organized by the Chaldean Chamber will be<br />

offered at a discounted rate.<br />

Developed more than 90 years ago by Dale<br />

Carnegie, a farmer by trade, the training helps<br />

people hone skills in leadership, communication,<br />

management, sales, customer service,<br />

team building and adapting to change.<br />

“Studies have shown that public speaking is<br />

rated as the number one fear,” said Kathy<br />

Tosoian, a certified instructor of Dale Carnegie<br />

Training. “Death is the number seven fear, and<br />

that is why they say, ‘I would rather die than<br />

speak in public.’”<br />

Helping students to be confident public<br />

speakers is a focal point of the course and one<br />

of Carnegie’s original concepts almost a century<br />

ago. Tosoian customizes her workshops for<br />

corporations on such topics as customer service,<br />

stress management, networking, business<br />

etiquette, presentation skills and relationship<br />

building. She will teach the course offered to<br />

“Studies have shown that public speaking is rated<br />

as the number one fear.” — KATHY TOSOIAN<br />

Sabah Hermiz and Kathy Tosoian<br />

the Chaldean community.<br />

“Mr. Carnegie believed that in order to get<br />

ahead in life, people needed to be able to talk<br />

out their issues,” said Tosoian. “He wanted to<br />

give them the tools they needed - self-confidence<br />

- to go out on their own in the world and<br />

overcome their fears.”<br />

Not all fears are created equally.<br />

“The classes teach you to fine-tune your talents,”<br />

said Hermiz. “You will learn to work on<br />

your weaknesses and enhance your strengths,<br />

whatever they may be.” People of all ages, all<br />

levels of education and from all over the world<br />

have graduated from Dale Carnegie Training.<br />

There are more than 160 training locations in<br />

80 countries. More than 400 of the FORTUNE<br />

500 companies have offered the training to<br />

their employees.<br />

Whether participants deal with people oneon-one<br />

or in groups, both Hermiz and Tosoian<br />

say everyone benefits from the philosophies<br />

taught in Dale Carnegie Training. “I lose my<br />

train of thought often,” said Hermiz, “and I am<br />

a very timid speaker; the course helped me deal<br />

with those issues, as well.”<br />

Most classes include approximately 40 students,<br />

and by the end of the three months, the<br />

students share a close bond. “It’s like we are a big<br />

family,” said Hermiz. “We helped each other<br />

overcome our fears.” If anyone is interested in the<br />

Dale Carnegie Class call: 248-478-5318.<br />

<strong>MARCH</strong> <strong>2004</strong> CHALDEAN NEWS 21

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