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chaldeans gaining<br />
confidence<br />
Designing a Dale Carnegie Training ®<br />
course for the Chaldean community<br />
BY CHALDEAN NEWS STAFF<br />
Sabah Hermiz (Summa), Pleasant<br />
Ridge, signed up for Dale Carnegie<br />
Training in 1978, but two weeks<br />
before he was to start the 12-week course, he<br />
injured his right vocal cord during a soccer<br />
game and, for more than a year, wasn’t able to<br />
talk. Even though the injury caused permanent<br />
damage to his voice, he never lost interest<br />
in the course and was determined to<br />
enroll. Hermiz graduated 23 years<br />
later.<br />
“I wish I had taken it sooner,”<br />
said Hermiz in a scratchy, whisper-like<br />
tone. “I was afraid because<br />
of my voice and people’s perception<br />
of me; it’s such a challenge to<br />
speak.”<br />
The course he feared to enroll in,<br />
at some level, helped him overcome<br />
that same fear - of talking. Hermiz<br />
was so impressed by the course that<br />
he is organizing a tailored-made<br />
program for the Chaldean community<br />
through the Chaldean<br />
American Chamber of Commerce.<br />
In fact, the engineer’s passion for<br />
Dale Carnegie Training is so strong<br />
that he plans to be a teacher’s assistant<br />
during the course.<br />
Dale Carnegie organizers will offer a free<br />
introductory session at the Southfield Manor.<br />
To entice attendants, the 12-week course<br />
organized by the Chaldean Chamber will be<br />
offered at a discounted rate.<br />
Developed more than 90 years ago by Dale<br />
Carnegie, a farmer by trade, the training helps<br />
people hone skills in leadership, communication,<br />
management, sales, customer service,<br />
team building and adapting to change.<br />
“Studies have shown that public speaking is<br />
rated as the number one fear,” said Kathy<br />
Tosoian, a certified instructor of Dale Carnegie<br />
Training. “Death is the number seven fear, and<br />
that is why they say, ‘I would rather die than<br />
speak in public.’”<br />
Helping students to be confident public<br />
speakers is a focal point of the course and one<br />
of Carnegie’s original concepts almost a century<br />
ago. Tosoian customizes her workshops for<br />
corporations on such topics as customer service,<br />
stress management, networking, business<br />
etiquette, presentation skills and relationship<br />
building. She will teach the course offered to<br />
“Studies have shown that public speaking is rated<br />
as the number one fear.” — KATHY TOSOIAN<br />
Sabah Hermiz and Kathy Tosoian<br />
the Chaldean community.<br />
“Mr. Carnegie believed that in order to get<br />
ahead in life, people needed to be able to talk<br />
out their issues,” said Tosoian. “He wanted to<br />
give them the tools they needed - self-confidence<br />
- to go out on their own in the world and<br />
overcome their fears.”<br />
Not all fears are created equally.<br />
“The classes teach you to fine-tune your talents,”<br />
said Hermiz. “You will learn to work on<br />
your weaknesses and enhance your strengths,<br />
whatever they may be.” People of all ages, all<br />
levels of education and from all over the world<br />
have graduated from Dale Carnegie Training.<br />
There are more than 160 training locations in<br />
80 countries. More than 400 of the FORTUNE<br />
500 companies have offered the training to<br />
their employees.<br />
Whether participants deal with people oneon-one<br />
or in groups, both Hermiz and Tosoian<br />
say everyone benefits from the philosophies<br />
taught in Dale Carnegie Training. “I lose my<br />
train of thought often,” said Hermiz, “and I am<br />
a very timid speaker; the course helped me deal<br />
with those issues, as well.”<br />
Most classes include approximately 40 students,<br />
and by the end of the three months, the<br />
students share a close bond. “It’s like we are a big<br />
family,” said Hermiz. “We helped each other<br />
overcome our fears.” If anyone is interested in the<br />
Dale Carnegie Class call: 248-478-5318.<br />
<strong>MARCH</strong> <strong>2004</strong> CHALDEAN NEWS 21