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January 2024 NCSEA CSQ

Quarterly newsletter containing articles and news of interest for professionals working in the IV-D child support program.

Quarterly newsletter containing articles and news of interest for professionals working in the IV-D child support program.

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inter-jurisdictional; and (3) the program’s core is secure data<br />

management.<br />

At first, it was just a possibility of a hearing, so I did my best to<br />

get some other stuff done. By the Tuesday before Thanksgiving,<br />

it was pretty clear that the hearing was going to happen, so I<br />

asked myself how I would explain this complicated issue to my own<br />

legislature and started typing. After stealing as much time as I could to<br />

work on my testimony while hosting Thanksgiving, I shared my draft with<br />

folks from NTCSA, <strong>NCSEA</strong>, and NCCSD on Sunday afternoon. They<br />

gave me some great feedback very quickly so I could submit my<br />

testimony by the deadline of 48 hours before the hearing. After hitting<br />

“send” on the written remarks, I started reading my testimony out loud<br />

and removing material until I could get my verbal remarks in under five<br />

minutes. It was a tough editing task, but it prepared me well for the<br />

hearing.<br />

What made you more nervous beforehand–developing and delivering<br />

your prepared remarks? Or the Q&A? Was it easier or more difficult<br />

than you imagined?<br />

I really did not have enough time to prepare. Also, one of the<br />

questions I was asked I had heard before. But when I was asked<br />

the question, it became intertwined with a different question. I<br />

was uncertain what the representative was trying to ask of me, and it<br />

was hard for me to answer.<br />

Before I served as OCSS commissioner, I had a long career as<br />

a national policy advocate. I spent a lot of time on the hill and<br />

had previously worked on legislation with a few of the Committee<br />

Members. I’ve testified about 25 times before Congressional and state<br />

committees. But the last time I testified before a Congressional<br />

committee was more than 13 years ago, and I have turned down most<br />

public speaking requests since leaving OCSS. I am shy, to begin with,<br />

and I was nervous that I was out of practice and that my public speaking<br />

skills were rusty. But once I got started, I was comfortable. Q & A is<br />

always a wild card, but I had tried to prepare for questions ahead of<br />

time.

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