January 2024 NCSEA CSQ

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Tom Joseph has represented public sector clients in Washington, D.C., since the early 1980’s. He has advocated on behalf of NCSEA since 2010. Tom’s career began with the National Association of Counties (NACo), where he focused on health and human services issues. He later served as NACo’s deputy director of its legislative department, where he helped manage their lobbying efforts and federal policy development. Tom left NACo to help establish a Washington, DC, office for Los Angeles County, where he served full-time as the County’s deputy legislative director. Tom is now Vice President and Managing Partner at Paragon Government Relations. His firm represents a number of national and state public sector associations as well as individual county governments. A native Minnesotan and graduate of St. Olaf College and Duke University, Tom resides in Maryland with his wife Jennifer. As empty nesters, their dog Phoebe has become their transitional ‘child’ who joins them on their early morning runs. Diane Potts is the Child Support Lead Director on the National Strategy Team at CGI Technologies and Solutions Inc. Diane serves on the NCSEA Board of Directors and is co-chair of NCSEA’s Policy and Government Relations Committee as well as an NCSEA Past-President, past Secretary, and an Honorary Lifetime Member. Diane also is on the Board of Directors for the Eastern Regional Interstate Child Support Association (ERICSA) and currently serves as Vice President of Policy and Legislation. In May 2023, she was awarded ERICSA’s Intergovernmental Award. For six years, Diane was the Illinois Deputy Attorney General for Child Support. She was appointed as the official observer to the Uniform Law Commission’s amendment of the Uniform Parentage Act (UPA) on NCSEA’s behalf and currently sits on the UPA’s Enactment Committee. In 2015, she received the Illinois Child Support Lifetime Achievement Award. Diane received her law degree from Washington University Law School and her undergraduate degree from the University of Illinois. Vicki Turetsky is an independent consultant to foundations, nonprofit organizations, and states, and has authored numerous publications. Between 2009 and 2017, she served as commissioner for the federal Office of Child Support Services, leading efforts to adopt evidence-based and family-centered policies, practices, and research that prioritize family well-being, parent engagement, and program equity. Previously, Ms. Turetsky was the family policy director for the Washington, DC-based Center for Law and Social Policy (CLASP). She also held positions in the Minnesota Attorney General’s Office, Minnesota Department of Human Services, MDRC, and Union County Legal Services in New Jersey. She is a former NCSEA board member, actively participated in the policy and conference planning committees, and wrote a monthly Congressional update column for the Child Support Quarterly for many years. Her work has been recognized by the Burton Awards (in association with the Library of Congress and American Bar Association), the National Child Support Engagement Association, the National Tribal Child Support Association, the Administration for Children and Families, the State of Minnesota, the Annie E. Casey Foundation, and other organizations. She received her B.A. from the University of Minnesota and her J.D. from the University of Chicago Law School in 1982. Susan Smith is currently the Director of the Lac Courte Oreilles Child Support Program. She is a past President of the National Association of Tribal Child Support Directors and former chair of the IRS- Legislative Committee. Sue currently serves on the NTCSA Board. She has served on the H.H.S. Assistant Secretary’s Tribal Advisory Committee. Sue's work history includes Instructor for Professional Development and Business Ethics at the Lac Courte Oreilles Community College; Lac Courte Oreilles Coordinator for the Coordinated Services Teams; Oversight of the Lac Courte Oreilles Income Maintenance Program; Director for the Dallas Early Learning Center; Quality Control Trainer for Hutchinson Technology; Supervisor/Trainer
for Cray Research. Sue has a bachelor's in business administration and is a graduate of Leadership 21 through Cooperative, State, Research, Education and Extension Service (CSREES). Bryan Tribble, with over two decades of dedicated service in various capacities within the Illinois Department of Healthcare and Family Services–Division of Child Support Services (CSS), boasts a rich background in policy development, administration, and leadership. His journey as an accountant commenced in 2001, evolving swiftly to spearhead pivotal projects like the Professional and Recreational License Revocation and the Administrative Driver’s License Suspension. Passionate about merging child support expertise with research and implementation, Bryan transitioned to managerial roles in policy, eventually assuming the helm as the IV-D Administrator for the State of Illinois in 2021. Throughout his tenure, Bryan actively contributed to the Illinois Family Support Enforcement Association (IFSEA), holding multiple leadership positions and continuing his involvement as an appointed director. Nationally, he participated in various capacities within the National Child Support Engagement Association (NCSEA), including committee roles focused on policy, government relations, and emerging issues. Bryan remains a committed member of the NCCSD Policy and Practice Committee, showcasing an enduring commitment to advancing child support policies and practices.
Page 2 and 3: Table of Contents January 2024 Pres
Page 4 and 5: Also at the last Board meeting, we
Page 6 and 7: and seeking guidance as needed on s
Page 8 and 9: Congress Shines a Light on Federal
Page 10 and 11: I was asked to testify on Monday af
Page 12 and 13: inter-jurisdictional; and (3) the p
Page 14 and 15: speaking on behalf of the whole chi
Page 16 and 17: and State Child Support agencies ca
Page 20 and 21: Behavioral Economics and Attracting
Page 22 and 23: While these are powerful tools that
Page 24 and 25: customers are not forgotten. Potent
Page 26 and 27: primarily to traditional W-2 employ
Page 28 and 29: compliance with the clarified new h
Page 30 and 31: enabling them to be utilized as bot
Page 32 and 33: Thursday, NCSEA President Erin Fris
Page 34 and 35: Breaking the Mold: Exploring Non-Ca
Page 36 and 37: simple cash payments. They can cont
Page 38: Conclusion Non-cash child support c

January 2024 NCSEA CSQ

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