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January 2024 NCSEA CSQ

Quarterly newsletter containing articles and news of interest for professionals working in the IV-D child support program.

Quarterly newsletter containing articles and news of interest for professionals working in the IV-D child support program.

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Thursday, <strong>NCSEA</strong> President Erin Frisch will lead a discussion on the future<br />

of child support with staff from the Senate Committee on Finance and the<br />

House Committee on Ways and Means. We will learn about hot topics on<br />

the Hill and the initiatives and priorities that Congress is considering.<br />

“This conversation will help<br />

drive meaningful change to<br />

improve the lives of children<br />

and families.”<br />

The Thursday afternoon line-up includes a<br />

plenary on generative artificial intelligence<br />

(AI). AI has been front and center in the<br />

news recently, but what does it mean for<br />

government agencies, what questions and<br />

concerns are being discussed, and more<br />

importantly, how can this technology help to better serve child support<br />

clients/customers? Also on Thursday, we’ll learn about engaging the<br />

community, leveraging strengths and perspectives, and the grassroots<br />

connections that community-based organizations have with the people we<br />

serve. This conversation will help drive meaningful change to improve the<br />

lives of children and families.<br />

Friday morning starts with a conversation with the<br />

authors of The Injustice of Place: Uncovering the<br />

Legacy of Poverty in America. This session will give<br />

us a closer look at poverty in rural America,<br />

including the challenges these communities face<br />

and how the exploitation of resources has impacted<br />

them. Friday morning also includes a plenary on<br />

new and innovative approaches to employment<br />

services. We will learn how programs are taking a family-centered<br />

approach to employment services, and how our federal partners are<br />

supporting this approach.<br />

On Friday afternoon, we are excited to present<br />

Heather McGhee, author of The Sum of Us: What<br />

Racism Costs and How We Can Prosper Together.<br />

Heather’s presentation will be followed by a<br />

discussion-led session with President Frisch and<br />

Commissioner Gray. This is an exciting opportunity<br />

to learn how policies driven by structural racism

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