January 2024 NCSEA CSQ

Tom Joseph has represented public sector clients in Washington, D.C., since the early 1980’s. He has
advocated on behalf of NCSEA since 2010. Tom’s career began with the National Association of Counties
(NACo), where he focused on health and human services issues. He later served as NACo’s deputy
director of its legislative department, where he helped manage their lobbying efforts and federal policy
development. Tom left NACo to help establish a Washington, DC, office for Los Angeles County, where he
served full-time as the County’s deputy legislative director. Tom is now Vice President and Managing
Partner at Paragon Government Relations. His firm represents a number of national and state public sector
associations as well as individual county governments. A native Minnesotan and graduate of St. Olaf
College and Duke University, Tom resides in Maryland with his wife Jennifer. As empty nesters, their dog
Phoebe has become their transitional ‘child’ who joins them on their early morning runs.
Diane Potts is the Child Support Lead Director on the National Strategy Team at CGI Technologies and
Solutions Inc. Diane serves on the NCSEA Board of Directors and is co-chair of NCSEA’s Policy and
Government Relations Committee as well as an NCSEA Past-President, past Secretary, and an Honorary
Lifetime Member. Diane also is on the Board of Directors for the Eastern Regional Interstate Child Support
Association (ERICSA) and currently serves as Vice President of Policy and Legislation. In May 2023, she
was awarded ERICSA’s Intergovernmental Award. For six years, Diane was the Illinois Deputy Attorney
General for Child Support. She was appointed as the official observer to the Uniform Law Commission’s
amendment of the Uniform Parentage Act (UPA) on NCSEA’s behalf and currently sits on the UPA’s
Enactment Committee. In 2015, she received the Illinois Child Support Lifetime Achievement Award. Diane
received her law degree from Washington University Law School and her undergraduate degree from the
University of Illinois.
Vicki Turetsky is an independent consultant to foundations, nonprofit organizations, and states, and has
authored numerous publications. Between 2009 and 2017, she served as commissioner for the federal
Office of Child Support Services, leading efforts to adopt evidence-based and family-centered policies,
practices, and research that prioritize family well-being, parent engagement, and program equity.
Previously, Ms. Turetsky was the family policy director for the Washington, DC-based Center for Law and
Social Policy (CLASP). She also held positions in the Minnesota Attorney General’s Office, Minnesota
Department of Human Services, MDRC, and Union County Legal Services in New Jersey. She is a former
NCSEA board member, actively participated in the policy and conference planning committees, and wrote a
monthly Congressional update column for the Child Support Quarterly for many years. Her work has been
recognized by the Burton Awards (in association with the Library of Congress and American Bar
Association), the National Child Support Engagement Association, the National Tribal Child Support
Association, the Administration for Children and Families, the State of Minnesota, the Annie E. Casey
Foundation, and other organizations. She received her B.A. from the University of Minnesota and her J.D.
from the University of Chicago Law School in 1982.
Susan Smith is currently the Director of the Lac Courte Oreilles Child Support Program. She is a past
President of the National Association of Tribal Child Support Directors and former chair of the IRS-
Legislative Committee. Sue currently serves on the NTCSA Board. She has served on the H.H.S. Assistant
Secretary’s Tribal Advisory Committee. Sue's work history includes Instructor for Professional Development
and Business Ethics at the Lac Courte Oreilles Community College; Lac Courte Oreilles Coordinator for the
Coordinated Services Teams; Oversight of the Lac Courte Oreilles Income Maintenance Program; Director
for the Dallas Early Learning Center; Quality Control Trainer for Hutchinson Technology; Supervisor/Trainer