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Issue 62

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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EVENTS<br />

LINDSAY MELBOURNE<br />

GEORGE HARRISON<br />

enjoyment of our audience. We<br />

have worked really hard to ensure<br />

that our customers are looked after<br />

from the time they arrive to the time<br />

they leave. The reality is we build<br />

a temporary world, and nothing is<br />

perfect, but as a team of likeminded<br />

professionals who give their heart to<br />

the festival, everything that we do is<br />

with the customer in mind.<br />

How do you work with creatives<br />

to make these spaces work?<br />

We are the creatives. Every part<br />

of the festival has been carefully<br />

curated. My co-founder Deborah<br />

Shilling and I share a mutual love<br />

of the genre and carefully set<br />

about creating a world that was as<br />

authentic as possible. I always have<br />

a building perspective and look at<br />

the festival as a whole. I try to design<br />

areas that give maximum enjoyment<br />

as a space and look asthetically<br />

pleasing and unique. Debs always<br />

drilled down the detail finding an<br />

eclectic mix of props and furniture<br />

that fitted with the whole Americana<br />

theme.<br />

The areas have evolved over the<br />

years, and I believe 2023 was the<br />

best the festival has ever looked.<br />

Moving the main stage and other<br />

structures around really worked. You<br />

have to know your festival site, and<br />

you have to adapt with growth. We<br />

did win several awards in year one,<br />

and also the years that followed, so<br />

we feel that we had got a lot right.<br />

How did you research and source<br />

your infrastructure?<br />

We employed production company<br />

NW Live headed up by Joe Nichols.<br />

He and his team do a great job of<br />

getting the most loyal of suppliers at<br />

the best price.<br />

“INSIDE THE<br />

ARENA, WE<br />

HAVE MANY<br />

STAGES ALL<br />

WITH THE<br />

BEST IN<br />

TERMS OF<br />

TALENT ON<br />

SHOW”<br />

What entertainment do you offer?<br />

Every part of the festival has<br />

been thought about to give as<br />

much pleasure and variety to our<br />

customers. As you enter the estate<br />

you cannot fail to see the beauty<br />

all around you with a 360 vista of<br />

breathtaking scenery. Inside the<br />

arena, we have many stages all with<br />

the best in terms of talent on show.<br />

We have motorbikes and old custom<br />

trucks at the ‘Roadhouse’, we have<br />

the best of low and slow cooking<br />

at ‘Livefire’ offering a wide range<br />

of entertainment, including the<br />

now iconic Gospel Brunch, and the<br />

infamous chilli eating competition.<br />

Looking after the kids’ interests,<br />

there is so much on offer at ‘Young<br />

Folk’. We have a partnership with<br />

‘Caffé Nero’ who bring us the best<br />

in coffee, along with great music<br />

entertainment in the unique space<br />

they create especially for the<br />

festival. The list goes on, but there<br />

are also the most amazing artists to<br />

discover, not only on the Main Stage,<br />

but also on the other stages, ‘The<br />

Ridge’, ‘Haleys’ and the ‘Supajam’.<br />

We really have a lot on offer.<br />

How do you manage admissions<br />

and visitor safety?<br />

We employ professional teams<br />

who manage this process. We have<br />

stringent licence conditions that<br />

we strictly adhere to, to ensure the<br />

safety of everyone on site – that of<br />

our suppliers, teams and customers.<br />

How did you cope during 2020 and<br />

2021?<br />

Unfortunately we were unable to<br />

open our gates in both 2020 and<br />

2021, although we did attempt to<br />

be the first off the blocks in 2021<br />

with a great line up and had started<br />

the build. We had so much in place<br />

to ensure we were Covid safe, and<br />

the excitement on site was palpable<br />

after no one had worked on a live<br />

event for nearly two years. Our then<br />

prime minister decided to extend<br />

the lockdown for one further month,<br />

so we had to pack up and were<br />

unable to go ahead, costing the<br />

festival a huge amount of money.<br />

We had no government help<br />

through the arts council grants and<br />

that left a massive deficit in our<br />

accounting. The worst thing was<br />

that the next day, large sporting<br />

events were allowed to take place.<br />

You can imagine the conversations<br />

that were being had with our<br />

teams about how we felt about our<br />

government.<br />

What ground protection do you<br />

use for cars and footfall?<br />

We use a large amount of trakway. It<br />

is, of course, one of those massively<br />

expensive costs to the budget that<br />

you always hate to see, and if the<br />

weather is great and the trucks and<br />

heavy lorries can drive around on<br />

solid ground, that would be the<br />

perfect secenario. Unfortunately<br />

with the weather in the UK, you<br />

cannot guarantee that, so as the<br />

estate has very little roadways<br />

and hardstanding, trakway is a<br />

necessary cost.<br />

How do you publicise the event?<br />

Through all social media channels,<br />

radio, large external posters and<br />

all the usual channels. It is hard to<br />

build a brand in a genre that is not<br />

totally understood, but gradually<br />

the whole Americana culture is<br />

becoming very popular, especially<br />

with the younger audience through<br />

Tiktok, who follow the fashion and<br />

WWW.OPENAIRBUSINESS.COM 57

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