Toll Remote Logistics - TOLL Group

TOLL GLObAL LOGISTICS
20 tOLL tOdAY
nike signs new contract
with Toll in2store
The very first logistics services agreement between Toll
in2store and Nike was signed ten years ago in 2001. This
was the founding contract for Toll in2store, which at the time
was a brand new part of the Toll Group.
since then, Toll in2store has grown and thrived, and so has
the relationship between the company and its inaugural
customer, nike.
last year, Hamish Cole from Toll in2store, and nike started
negotiations for an extension to the original contract.
a successful conclusion was reached in november 2010 with
the signing of the new five year agreement at the nike Global
Head quarters in Beaverton, oregon us.
During the contract, Toll had impressed nike with excellent
service levels; meeting and exceeding all of nike’s Global
supply Chain Kpis in australia.
The new agreement raises the bar even further. The negotiations
for an extension were based around ensuring globally
competitive productivity outputs and that costs are in line
with best practice and a culture of lean thinking is evident
in every part of the operation.
This is being achieved through Toll in2store’s continuous
improvement program and is underpinned by the sTriVe
program, which were instrumental in securing the commitment
from nike for a continuing partnership.
Sharon Polizzi, nike’s supply Chain Director said, “The
completion and signing of a new five year contract has been
a year in the making. The collective efforts of the Toll in2store
and nike management teams with their strong commitment to
teamwork, respect and integrity allowed for the project team
to successfully complete contract negotiations.
“i feel very confident that we will continue to build on our already
established relationship, and this newly forged contract will
take us to a higher level playing field in supply chain; constantly
striving to provide service excellence for both suppliers and
customer, and importantly to our team members across both
companies.”
Toll in2store’s General manager, Chris Pearce, said,“We are
very pleased that we have secured an additional five year
extension to our existing long standing relationship.
“We have an excellent relationship with nike that focuses on
delivering value for both organisations. underpinning this is
our similar organisational values, which set the foundation for
our continuous improvement approach within our operations.
“The extension of this contract allows us to build on what we
have delivered to date and we look forward to working with
the nike leadership team to deliver industry leading cost and
service metrics.”
Thanks and recognition for a number of years of significant
contribution to the operation also goes to the Business manager,
Robin Whittaker, and the staff at the altona DC.
The commitment to the customer, and quality of the service
over the past nine years across the site was the basis on
which nike was willing to continue and grow the partnership
into the future. The next five years promises to be an exciting,
challenging and rewarding journey. <
AbOvE
nike Global Head quarters l-r: Hamish Cole Toll in2store, Chris Pearce Toll
in2store, greg Bui nike Director emerging markets, Prasad Chandratre nike Global
Contracts, Marie Varrasso nike australia, sharon Polizzi Director supply Chain
nike australia, Robin Whittaker Toll in2store and sally Horoch nike australia.