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Report and Accounts 2011 | 1 - Efacec

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Risks associated with<br />

information systems<br />

<strong>Efacec</strong>’s Information Systems<br />

are a crucial element for its<br />

management, reason why<br />

they can also become risks<br />

for Business Continuity. Risk<br />

Management is made by the<br />

���������������������������������<br />

methodologies.<br />

Risks <strong>and</strong> Opportunities are<br />

��������������������������������<br />

several Services provided. Each<br />

�������� ��� �������� ��� ���������<br />

<strong>and</strong> Risk Assessments, which<br />

identify their Accessibility,<br />

�������������� ���������������<br />

<strong>and</strong> Integrity requirements.<br />

The respective Threats <strong>and</strong><br />

Consequences of each crucial<br />

Event (including situations of<br />

Catastrophe, External Attacks<br />

<strong>and</strong> Operational Risks) are<br />

����������<br />

The Threat probability <strong>and</strong> the<br />

impact of the event serve as<br />

the basis to assign a criticality<br />

rating, which allows prioritizing<br />

Risks <strong>and</strong> Opportunities<br />

addressed in the future.<br />

���������������������������������<br />

of these Risks, it is established<br />

a Prevention, Reaction (course<br />

of action in case of Crises)<br />

<strong>and</strong> Risk control Plan, which<br />

includes the installation of<br />

system redundancy, purchase<br />

of equipments <strong>and</strong> protection<br />

software, change of practices<br />

<strong>and</strong> Employee training.<br />

Financial risks<br />

<strong>Efacec</strong>’s activities are exposed<br />

��� �� �������� ��� ��������� �������<br />

market risk (including exchange<br />

risk, price risk <strong>and</strong> interest rate<br />

����������������������������������<br />

credit risk <strong>and</strong> liquidity risk.<br />

The management of<br />

��������� ������ �������� ��� ����<br />

����������������� ��� ���������<br />

markets <strong>and</strong> seeks to minimize<br />

potential adverse effects on<br />

���������������������<br />

�������� ��������� ������������<br />

are used to minimize said Risks.<br />

However, the Group relies on<br />

����� ��������� ������������ �����<br />

to cover Risks arising from<br />

its business activity. Policies<br />

concerning Financial Risks<br />

are described in detail in the<br />

������������������������<br />

Optimization of Activities Facts <strong>and</strong> Performances;<br />

Governance Model; Orders <strong>and</strong><br />

Achievements<br />

Risks of availability <strong>and</strong><br />

adequacy of Human<br />

Resources<br />

<strong>Efacec</strong>’s Management of Human<br />

Resources is a function shared<br />

between Business Units <strong>and</strong><br />

Market Units. Generally, <strong>Efacec</strong><br />

establishes preventive processes<br />

in order to mitigate Risks <strong>and</strong><br />

Opportunities associated with<br />

the availability <strong>and</strong> suitability<br />

of Human Resources.<br />

Examples of these processes<br />

are Performance Assessment,<br />

Recruitment <strong>and</strong> Selection,<br />

Training <strong>and</strong> Development<br />

���� ������� ���� ���������� ����<br />

Integration process.<br />

Talent Management is a<br />

�������� ������ ��� ���������� ����<br />

company’s key staff.<br />

<strong>Efacec</strong> has developed efforts<br />

in order to implement annual<br />

programs that make the<br />

organization more attractive for<br />

its Employees. These include<br />

programs that reconcile work<br />

<strong>and</strong> personal life (for example,<br />

<strong>Efacec</strong> sponsors its Employee<br />

associations to promote the<br />

occupation of spare-time)<br />

<strong>and</strong> career opportunities are<br />

frequently provided.<br />

Innovation <strong>and</strong> R&D;<br />

Improvement of Human<br />

Resources; Relations with<br />

Society<br />

Image <strong>and</strong> reputation risks<br />

���� ��������� ��� ������ ������<br />

������ ����� ������ ���������� ���<br />

other categories. Risks <strong>and</strong><br />

opportunities associated with<br />

the communication channels<br />

themselves are essentially<br />

managed by the corporate<br />

communication function.<br />

Corporate communication is<br />

responsible for identifying<br />

present opportunities,<br />

selection of more adequate<br />

communication channels,<br />

content design <strong>and</strong> control<br />

��� ������������ ���� ���<br />

the exterior. Additionally,<br />

monitoring mechanisms have<br />

been implemented to monitor<br />

the presence of <strong>Efacec</strong> among<br />

the media <strong>and</strong> in several social<br />

information platforms.<br />

Governance Model; Operational<br />

Organization<br />

Risks of irregular practices<br />

<strong>and</strong> compliance with<br />

regulations<br />

<strong>Efacec</strong> establishes codes of<br />

ethics to guide activities of all<br />

its Employees <strong>and</strong> identify its<br />

corporate Values <strong>and</strong> Principles.<br />

Corporate ethics are described<br />

by the Sustainability Policy.<br />

Requirements of personal<br />

ethics from <strong>Efacec</strong> Employees<br />

���� ���������� ��� ���� ����� ���<br />

Conduct <strong>and</strong> Personal Ethics.<br />

Among the established Values<br />

are found Integrity <strong>and</strong> Honesty.<br />

������������������������������<br />

that provides legal support<br />

to its several activities, the<br />

responsibility of continuously<br />

analyzing the publication of<br />

new laws <strong>and</strong> internally carry<br />

out the necessary changes.<br />

When necessary, <strong>Efacec</strong> also<br />

uses external advisory services.<br />

The several audits performed<br />

every year at <strong>Efacec</strong> are crucial<br />

instruments to verify <strong>and</strong><br />

������� ���� ����������� ��� ����<br />

laws <strong>and</strong> other internal <strong>and</strong><br />

external regulations. These<br />

audits can be carried out by<br />

external entities or by <strong>Efacec</strong>’s<br />

internal functions.<br />

Governance Model;<br />

Operational Organization<br />

<strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2011</strong> | 33

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