12.01.2013 Views

Training & Consultancy Services - Capita Software and Managed ...

Training & Consultancy Services - Capita Software and Managed ...

Training & Consultancy Services - Capita Software and Managed ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>Capita</strong> <strong>Software</strong> <strong>Services</strong><br />

Prerequisites<br />

Prior to the consultancy, you will need to contact your bank to advise that an<br />

application is to be made to BACS for conversion to AUDDIS <strong>and</strong>/ or PDD.<br />

Please note that interfaces will be required in order to produce/ receive files for<br />

transmission to / from BACS. These can be provided, for an additional cost, upon<br />

request.<br />

Key Topics<br />

♦ Changes to system settings;<br />

♦ Batch processes;<br />

© <strong>Capita</strong> Business <strong>Services</strong> Limited 2011<br />

♦ <strong>Training</strong> provided, to appropriate staff,<br />

in the additional system functionality<br />

to be used.<br />

Methods<br />

This consultancy service will be delivered on-site, however, reports/ specification<br />

requirements may be completed by your <strong>Capita</strong> Consultant remotely.<br />

System changes will initially be applied to a test/ training database. Once full testing<br />

has been successfully completed, assistance will be provided to apply the necessary<br />

updates to your live database.<br />

<strong>Training</strong> will be provided on-site, to appropriate staff members covering the additional<br />

system functionality to be used.<br />

What You Will Learn<br />

Upon completion of this consultancy service, you will:<br />

♦ Underst<strong>and</strong> how to utilise the <strong>Capita</strong> system as an AUDDIS Originator;<br />

♦ Be able to produce/ receive files for transmission to/ from BACS;<br />

♦ Be confident in the use of the system incorporating these changes.<br />

<strong>Training</strong> <strong>and</strong> <strong>Consultancy</strong> <strong>Services</strong>,<br />

<strong>Capita</strong> Revenues <strong>and</strong> Benefits, Page 54

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!