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Capita Software Services
IFDEV – Interface Development
Duration Dependent upon Requirements
© Capita Business Services Limited 2011
Cost Available upon request
Description
Whether importing data into Capita application tables or producing an output file to
be imported into a third party system, a bespoke interface can save considerable
time and resources.
Capita regularly develop and deliver a number of interface requirements to existing
customers, primarily those to and from Housing systems in respect of Council or
LSVT tenants, rent increase files from Housing Associations and those to and from
general ledger or corporate payment systems. However, any business process may
be appropriate for interface development.
Recent examples include –
Generic Housing Association Rent Increases
Particularly in the run-up towards End of Year, authorities may receive innumerable
different files of rent increases from several different sources and in several different
formats. These may be entirely paper-based or within spreadsheets but nonetheless
require a considerable degree of manually updating the Capita Benefits application.
Capita have provided several customers with bespoke yet generic solutions for
automatically updating rental liabilities from a multitude of sources be that at EOY
only, throughout the year or a mixture of the two depending upon what the individual
HAs can provide.
Used in conjunction with chargeable modules such as Assessment Details/
Payments Files this provides a high level of seamless automation between the
authority and RSLs.
Low Income Households/ Poverty Mapping
Capita have developed a number of bespoke interfaces for customers to provide
details of low income households. Utilising information from both the Benefits and
Council Tax applications, this information has been put to use in poverty mapping via
ward/ post code, potential usage of planned public or leisure facilities such as
playgrounds, and household composition.
Methods
An initial meeting of stakeholders will normally be required in order to ascertain each
party’s specific requirements. Thereafter, a Draft Specification document will be
produced for consideration before development commences and the interface(s) are
delivered for testing.
Training and Consultancy Services,
Capita Revenues and Benefits, Page 59