Training & Consultancy Services - Capita Software and Managed ...

Capita Software Services
CDSADM - Capita Decision Support Set Up &
Administration Training
Duration One Day
© Capita Business Services Limited 2011
Cost Available upon request
Description
This one-day course must be preceded by a one day installation day. The purpose of
this day is to understand how to create new data models and the user front end
within the Capita Decision Support product.
The course employs demonstrations and workshops to reinforce course content.
Prerequisites
Prior on-site installation of the OpenText & Capita Decision Support (CDS) Modules.
Familiarity with a computer keyboard and mouse. Basic knowledge of database
structures is required.
Key Topics
♦ Creating & Maintaining Data Models;
♦ Improving & Developing a Data
Model;
♦ Issues of deployment and change
management;
♦ Permissions & Security Settings;
♦ Understanding Design Mode methods.
Training Methods
This course may be delivered on-site or at Capita’s Trowbridge offices.
Attendees will utilise a training database, giving them the opportunity to progress
through worked examples. As with all our courses, comprehensive training
documentation will be provided.
Who Should Attend
Anyone required to understand, maintain and/ or create data models using the Capita
Decision Support tool.
What Attendees Will Learn
Upon completion of the course attendees will:
♦ Be able to create and maintain CDS data models and permission levels;
♦ Gain an understanding of data maps;
♦ Possess a basic design schematic for Capita Council Tax/ Benefits/ Business
Rates/ Payments/ Overpayments.
Training and Consultancy Services,
Capita Revenues and Benefits, Page 78