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Case study – product Fortnum & Mason Handmade An Exhibition of British Craft – Spring/Summer 2010 Fortnum & Mason has always prided itself on supporting small artisanal producers who lavish love and care on everything they make. Whether a handraised pork-pie from Lincolnshire, some lovingly stirred chutney from Wiltshire or honey from the bees on our very own roof, everything Fortnum’s sells is the very best of its kind. So an exhibition of joyous handmade pieces, each with a story of its own to tell, fits in perfectly with all that Fortnum’s stands for. Here under one roof can be seen (and bought) some of the most inspirational, creative work currently being made by crafts people today. Each is linked to the pleasures of food and table. Some cost just a few pounds, some a great deal but all lift the spirits and bring a smile to the face. In a world that is currently very troubled, where everywhere people are reassessing where true value lies, an exhibition like this is a wonderful reaffirmation of the value of creative innovation. Here before our eyes we can see why the connection between creator and object matter, why it lies at the heart of real quality. In a world where many of us already have too many things, we are looking for pieces that have meaning. We want things that are truly special, that have not been churned out in their hundreds at the cheapest possible price. We need to have our hearts stirred. 18 Here we find that. Each piece is singular. Whether it is Chris Keenan’s exquisite Celadon Tea Set (whose heart wouldn’t lift at being served tea from that lovely teapot?), Sian Matthews’ delicate silver “doilies”, Anna Barlow’s funky Ice Cream Cones or Kenny Menczer’s beautiful wood sculptures, each with a strong and personal statement to make. There are some 500 hand-crafted pieces made by over 500 different British craftsmen and women and it is wonderful to see that these skills, whether of silversmithing, woodturning, glass-blowing or pot-throwing, are still alive and more then well. It is inspiring to see the teapot, the place, the place mat, the glass, the bowl being endlessly re-invented, their forms and shapes refreshed. It is lovely to find that wit and humour can turn what could be mundane, everyday things into objects of great beauty that one longs to own. What I particularly love about this exhibition is that it celebrates true quality and the value of craftsmanship, I like too that it invites one to ponder on the perennial delights of food and dining and why they matter, an underlying Fortnum’s proposition. Here we can all find some lovely pieces, several at very affordable prices, any of which would enliven and enrich the daily ritual of the dinner table. We all need to celebrate more with friends, family and lovers and these pieces make one long to do so. Lucia van der Post
Case study – product Fortnum & Mason Coffee Fortnum’s endeavours to establish direct, long term relationships with our coffee partners to ensure both the economic sustainability for the producer and to encourage quality improvement and re-investment on the farms and in the local communities that they support. In 2010 Fortnum’s has already signed new contracts with coffee producers in India, Brazil, Colombia and Kenya in order to guarantee such mutually beneficial relationships and to pay fair price premiums for the pick of the harvest. Not only is the quality of the coffee of paramount importance, but Fortnum’s will only source coffee from producers or producer groups where there is transparent and documented commitment to the continual improvement of social and environmental conditions on the coffee farms and estates. As a key example, Fortnum’s has been developing a relationship with the Blackburn Estate in Oldeani, Tanzania which included an appraisal visit to the farm in 2008. Here, fair treatment of the farm workers is a fundamental aspect. One notable difference to the majority of coffee farms is that the coffee pickers on this estate are paid a just wage for picking a maximum Case study – product RHS Tatton Park In 2010 Fortnum & Mason formed a new company, Fortnum & Mason Events, in a joint venture with Do & Co. We were delighted to win out first contract with the RHS for the flower show at Tatton Park. We aimed to produce an excellent standard of hospitality, sourcing poultry, pork, lamb, cheese and other products locally and from the Tatton Park estate itself. 19 amount of coffee in a day. This ensures that the pickers are encouraged to pick only the highest quality ripe cherries from the plant. Many pickers around the world are only paid according to the volumes of coffee they are able to pick, regardless of quality. In terms of environmental protection and habitat conservation, wildlife corridors are maintained (the farm is located beside the important Ngorongoro Conservation Area, home to elephants and water buffalo) and projects in the past year have involved the construction of new water reservoirs to further catch the vital water resources and developing plans to eliminate the use of pesticides and fungicides (to enable the farm to grow certified organic coffee).
Page 1 and 2: Fortnum & Mason Corporate Social Re
Page 3: INTRODUCTION Fortnum & Mason was fo
Page 6 and 7: 1. Company Details:- • Turnover o
Page 8 and 9: Fish - We aim to stock only cold wa
Page 10 and 11: 4. Requirement for Own Label and Pr
Page 12 and 13: Chemicals Our policy has always bee
Page 14 and 15: The First World War had a huge impa
Page 16 and 17: 8. Organic Food Fortnum & Mason has
Page 20 and 21: Case study - supplier Clive Christi
Page 22 and 23: Chapter 4 Fortnum & Mason - The Env
Page 24 and 25: In the lead up to our tercentenary,
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Page 28 and 29: 2. Volunteering All staff are allow
Page 30 and 31: 2. Skills and Training The Company
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