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INTRODUCTION
Fortnum & Mason was founded in St. James’s more than 300 years ago.
From the very beginning the business sought to provide groceries and
related products of the highest possible quality to discerning customers.
The business developed into a unique emporium selling goods that
were available nowhere else, often being the first to introduce new
products such as spices and teas in the 18th century and hampers in
the 19th century.
The business is fiercely proud of its heritage and traditions, but is
equally enthusiastic about introducing change and developments to
meet the requirements of today’s business and its key stakeholders.
From a single store in Piccadilly, the modern business now comprises
not only the flagship store, but a rapidly developing mail order and
internet business, five restaurants, an event’s catering business and a
strong international presence, with Fortnum & Mason products being
sold in 14 countries around the world.
Fortnum & Mason is a privately owned business which allows us
to take a long term view of our business activities and to always do
what is right for the long term sustainability of the company and
what is right in terms of our social and environmental responsibilities.
Our vision for the business is that we should strive to be:
“A prosperous and very English retailer of the most inspiring
products and services in the world across food, drink, entertaining
and celebration for customers who want the very best.”
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