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In the lead up to our tercentenary, the building at
Piccadilly underwent major refurbishment with significant
construction work over a long period. During the
construction period our carbon emissions increased and
so, to gauge a more realistic assessment of our carbon
reduction, we have compared our emissions in 2009/10 to
the pre-refurbishment figure in 2004/5.
Counting emissions from Piccadilly and our warehouse
in Ely, emissions show a reduction of 9% over the period,
with a 1% reduction in electricity, a 36% reduction in gas
despite the increased size of the store in Piccadilly and the
introduction of air cooling. Water usage has unfortunately
increased by 21% due to the introduction of two new
restaurants and a switch from using bottled water to tap
water. Reducing our water usage will be a key focus for us
in 2010/11.
Our target is to reduce our overall carbon emissions by a
further 5% by the end of 2012.
We are currently preparing our Carbon Management
Action Plan following a detailed energy audit of the
Piccadilly store, which will include specific activities, tasks
and timescales for achieving our policy aims. Activities may
include behavioural, operational and equipment changes
and we will use the carbon hierarchy of:
• Reduce the need for activities
• Make activities more efficient
• Make activities greener and cleaner
Activities include control and use of energy efficient
lighting, electrical equipment and heating/cooling systems;
implement a “switch it off” policy, ensure efficient use of
plant and kitchen equipment, reduce wastage, build a new
energy efficient warehouse.
b. Waste management
The store and warehouse produce approximately 378 kilos
of waste each year. Our objective is zero waste to landfill
by the end of 2010. At present 100% of waste from
the Piccadilly store is sent for recycling or reuse. Waste
from our warehouse, excluding cardboard currently goes
to landfill, although we are currently finalizing arrangements
to send all waste from the warehouse facility to a Materials
Recovery Facility (MRF) and fulfil our objective.
c. Packaging
In 2006/7 Fortnum & Mason commissioned a review of all
packaging through Envirowise.
The project identified the opportunity to reduce our
carbon footprint relating to packaging by 145 tonnes per
year and to prevent 72 tonnes of packaging waste being
discarded by customers.
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We have been steadily working through the
recommendations in the report and our main activities
include the following:-
• Introducing air fill pouches in place of polystyrene infill
for mail order packaging.
• Introducing moulded pulp boxes in place of polystyrene
to transport wine for mail order, saving 3 tonnes of CO 2
per annum.
• Reducing the weight of plastic carrier bags by 25% and
replacing the original carrier bag with bags which are
100% biodegradable.
• Introducing a “bag for life”. Since its introduction in
October 2009 we have sold 27,000 bags for life. This has
helped to reduce our plastic bag usage by 53,000 bags.
• Using 100% biodegradable fillings for our hampers,
which is a wheat based product called Greenfill.
Greenfill is suitable for composting and also dissolves in
water.
• Introducing eco friendly insulated packaging, using
sheep’s wool for transporting chilled deliveries to
customers homes.
We have received the environment agency’s latest
packaging report which states that Fortnum & Mason are
complying with the Regulations and are taking adequate
steps to discharge recovery and recycling obligations.
d. Transport
We do not own any vehicles directly but use third party
logistics companies for all our goods management and
deliveries to customers.
Our main courier is Parcelforce who have reduced their
GHG emissions (tonnes) by 20% over the last 5 years.
Parcelfoce
Worldwide
GHG
emissions
(tonnes)
2004
-2005
2005
-2006
2006
-2007
2007
-2008
2008
-2009
118,101 107,323 101,528 101,086 96,029
Parcelforce have:
• Rolled out 1100 Mercedes Eco-Start vehicles – which
cut out when stationary as part of their focus on
reducing the emissions generated. Their entire fleet of
2000 plus vans is regularly renewed to ensure they have
the most economical and efficient vehicles on the road.
• Required drivers to undertake daily vehicle checks and
vehicles undergo maintenance inspections regularly to
ensure their efficiency and safety.
• Supported drivers with data and varying levels of
training so as to help them increase their fuel efficiency
and reduce carbon emissions.