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2011 - Li & Fung Limited

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THE NEW THREE-YEAR PLAN <strong>2011</strong>–2013<br />

The period under review was the first year of the current<br />

Three-Year Plan (<strong>2011</strong>–2013). The targets of this new<br />

Three-Year Plan <strong>2011</strong>–2013 are to achieve Core Operating<br />

Profit of US$1.5 billion by 2013, with Trading, Logistics and<br />

Distribution expected to contribute US$0.7 billion, US$0.1 billion<br />

and US$0.7 billion respectively. Our long-established market<br />

position across the supply chain network puts us in an unique<br />

position to optimize opportunities for remarkable growth in the<br />

future.<br />

<strong>Li</strong> & <strong>Fung</strong> will also continue to monitor market conditions to<br />

ensure the continuing strength of its franchise, and to meet<br />

its responsibilities to all stakeholders, including customers,<br />

employees, vendors and shareholders.<br />

<strong>Li</strong> & <strong>Fung</strong> has maintained strong credit ratings from Moody’s<br />

and Standard & Poor’s, at A3 (stable) and A- (stable)<br />

respectively. The Group continues to enjoy healthy cash flow<br />

and has strong credit ratios. For details, please refer to the<br />

following “Financial Position and <strong>Li</strong>quidity” section.<br />

PEOPLE<br />

As of the end of <strong>2011</strong>, the Group had a total workforce of<br />

29,624, of whom 4,518 were based in Hong Kong and 25,106<br />

were located overseas and in mainland China.<br />

At <strong>Li</strong> & <strong>Fung</strong> we recognized that our asset base resides in the<br />

talent, enterprise and creativity of our people. We believe that<br />

investing in our people is about investing in the future and our<br />

goal is to inspire people and build a culture and environment in<br />

which they can grow and succeed.<br />

MANAGEMENT DISCUSSION & ANALYSIS (CONTINUED)<br />

EMPLOYEE ENGAGEMENT<br />

In September <strong>2011</strong>, we launched our first Employee<br />

Engagement Survey with the objective of assessing our<br />

engagement with our employees and their customer orientation,<br />

and finding out more about our strengths and opportunities<br />

for improvement across our business units and countries. The<br />

survey, which was web-based and implemented through a<br />

third-party to safeguard the anonymity of the respondents,<br />

consisted of 56, close-ended questions and one, open-ended<br />

question.<br />

Out of the 14,490 employees who received the survey request,<br />

11,237 completed the survey, representing a response rate<br />

of 78%. The survey helped management to understand the<br />

views of employees and to receive useful feedback. We have<br />

formed a Corporate Engagement Team in conjunction with<br />

business executives to communicate the survey results across<br />

the company and to identify follow-up actions. In addition,<br />

our business executives will champion improvement initiatives<br />

that focus on the three themes of Communication, Career and<br />

People Care.<br />

WELL-BEING, OCCUPATIONAL HEALTH AND SAFETY<br />

AND HUMAN RIGHTS<br />

We aim to provide a safe, healthy and respectful workplace by<br />

adhering to our policies and codes, raising awareness, sharing<br />

tips and experiences, and providing training for our employees.<br />

The health and well-being of all of our people globally is at the<br />

top of our agenda. Our Useful Tips on health and well-being<br />

play a vital role in sharing knowledge to our employees through<br />

daily email messages and our internal e-platform. The tips cover<br />

issues relevant to occupational health (e.g. desk ergonomics,<br />

heavy-lifting postures and precautions, stretching exercises)<br />

and well-being (e.g. ways to stay positive, quick stress relievers<br />

at workplace).<br />

LI & FUNG LIMITED | ANNUAL REPORT <strong>2011</strong><br />

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