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Understanding leadership<br />

I<br />

was walking alongside the river Danube<br />

I<br />

was walking alongside the river Danube<br />

in Budapest, Hungary late noon last<br />

month where the temperature was<br />

subzero when I received a call from Dr Ken,<br />

a researcher and professor of leadership,<br />

organizational design and behavior in USA<br />

who brought my attention <strong>to</strong> the subject<br />

of Leadership. “Leadership is mostly an<br />

organizational phenomenon and not solely<br />

the property of individuals”, said Dr Ken.<br />

Later I was engaged in several discussions<br />

with Dr Ken and other leading experts in the<br />

domain of organizational development and<br />

leadership over past weeks.<br />

During the course of such discussions<br />

many concepts and practical <strong>to</strong>ols relating<br />

processes, management, leadership, related<br />

competence & behavioral traits, related<br />

processes and technologies came <strong>to</strong> the fore<br />

which become an enabler for attaining high<br />

performance of organizational leadership.<br />

I was faced with some deep, some vague<br />

and some contrasting statements, a few are<br />

reproduced as below:<br />

Leaders are those who are bosses.<br />

Leadership is about influencing one<br />

in direction of desired contribution for<br />

something great <strong>to</strong> happen. Leadership<br />

is all about authority managers having <strong>to</strong><br />

take decisions and supervise. Discussions<br />

relating <strong>to</strong> organizational leadership has<br />

been centuries old with no definitive model<br />

till date. Leaders are born and common<br />

people cannot not be trained <strong>to</strong> be leaders.<br />

I was guided <strong>to</strong>wards 5 big traits (Openness,<br />

Conscientiousness, Extraversion,<br />

Agreeableness, Neuroticism) and develop<br />

them systematically for individuals <strong>to</strong><br />

attain leadership values. There are many<br />

personality assessment <strong>to</strong>ols like NEO-PI<br />

available <strong>to</strong> test leadership competence of<br />

human assets and help develop them.<br />

I am now more convinced that the way<br />

we devise organizations, deploy human<br />

resources & material resources in a welldefined<br />

horizontal and vertical hierarchy,<br />

continuously develop competence, acquire<br />

and recruit talent in more scientific ways has<br />

a positive and sometimes dramatic impact<br />

on organizational performance. So human<br />

resources and their continued development<br />

are as important as deployment of<br />

processes and technologies. I was then<br />

56 Link January 2011<br />

Think of simple questions and help<br />

prepare your organizations in identifying,<br />

acquiring, developing and leveraging<br />

human talents, managers and leaders,<br />

advises Shashi Shekhar, Founder &<br />

Group President<br />

<strong>to</strong>ld that many organizations in this region<br />

still had an opportunity <strong>to</strong> organize human<br />

resources functions more scientifically<br />

— there are many organizations in this<br />

region which don’t have a well defined<br />

human resources development efforts and<br />

dedicated personnel <strong>to</strong> drive such efforts. An<br />

attitude of ignorance <strong>to</strong>wards human assets<br />

development for leveraging their potential<br />

could be fatal <strong>to</strong> organizations in the post-<br />

recession period.<br />

Leadership and management are two<br />

notions that are often used interchangeably.<br />

These words actually describe two different<br />

manifestations of organizational behavior.<br />

Leadership is just one of the many assets a<br />

successful manager should possess. While<br />

managers focus <strong>to</strong> maximize the bot<strong>to</strong>m-line<br />

through administrative implementation of<br />

organization planning, staffing, directing and<br />

controlling, leaders bring sensitive and fairly<br />

radical thinking <strong>to</strong> these functions. Managers<br />

generally think incrementally while leaders<br />

think more radically.<br />

Leaders also generate more loyalty due<br />

<strong>to</strong> their attitude <strong>to</strong>wards ownership of failures<br />

and awarding credit of success <strong>to</strong> others<br />

involved. I subscribe <strong>to</strong> a view-point that<br />

managing and leading are two different ways<br />

of organizing manpower. The managers<br />

use a more formal, rational method whilst<br />

the leaders exhibit passion and emotion.<br />

William Wallace is one excellent example of<br />

a brilliant leader but could never be thought<br />

of as the manager of the Scots.<br />

Great leaders create great organizations.<br />

Great organizations deliver both social and<br />

economic values. So great organizations<br />

and great leaders are needed all the<br />

time. Organizations should follow an<br />

integrated approach <strong>to</strong> the development<br />

of human resources, related processes<br />

and technologies — many organizations<br />

in the region need <strong>to</strong> pay more importance<br />

in acquiring, retaining, engaging and<br />

organizing talents.<br />

While I am busy with this subject, I would<br />

encourage all <strong>to</strong> think of simple questions<br />

and help prepare your organizations in<br />

identifying, acquiring, developing and<br />

leveraging human talents, managers and<br />

leaders:<br />

Ë Are jobs and job holders in my<br />

organization mapped <strong>to</strong> competence.<br />

Ë Is my organization doing assessment<br />

of competence and traits for all employees,<br />

managers and leaders.<br />

Ë Have I, my peers and superiors ever<br />

undergone leadership and other personality<br />

assessment tests, if yes then what<br />

happened next.<br />

Ë Is my organization deploying process<br />

and technology framework for identifying and<br />

training high potential leaders.<br />

Ë Is my organization deploying process<br />

and technology for career and succession<br />

planning?<br />

Ë Is my organization doing non-partial<br />

performance evaluation and review and are<br />

such review processes mapped <strong>to</strong> rewards.<br />

Ë Are jobs linked <strong>to</strong> competence and are<br />

competence then assessed and developed.<br />

Hope the Year 2011 begins with more<br />

attention <strong>to</strong> human assets, managers and<br />

leaders – all are finally people.

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