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Caritas Switzerland Annual Report of Activities - CARITAS - Schweiz

Caritas Switzerland Annual Report of Activities - CARITAS - Schweiz

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Our involvement in<br />

the fight against debt<br />

The sooner debt counselling starts, the greater are the chances<br />

<strong>of</strong> success. The service provided by <strong>Caritas</strong> makes access to help<br />

as easy as possible. A Website dealing with questions about debt,<br />

online advice, a telephone debt hotline as well as a decentralised<br />

network <strong>of</strong> easy­to­access debt advice centres <strong>of</strong>fer quick and<br />

uncomplicated assistance. In addition, <strong>Caritas</strong> <strong>Switzerland</strong> trains<br />

migrants as course tutors who then talk to their compatriots in<br />

their mother tongue and raise their awareness about money,<br />

consumption and debt issues. Finally, <strong>Caritas</strong> also campaigns at<br />

the political level for better conditions in the fight against overindebtedness.<br />

The telephone hotline <strong>Caritas</strong> debt counselling<br />

at 0800 708 708 meets a great<br />

need. A call is received every 15 minutes.<br />

18<br />

The course tutors trained by <strong>Caritas</strong><br />

conducted 172 courses on money,<br />

consumption and debt issues with a<br />

total <strong>of</strong> 1,186 participants.<br />

In the past year, the <strong>Caritas</strong><br />

Website in 10 languages,<br />

www.caritas-schuldenberatung.ch<br />

(<strong>Caritas</strong> debt counselling), was<br />

visited 5,000 times.

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