FINAL PROGRAMME - Post-Expo

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Organised by the Universal Postal Union WOrLd POSTAL BuSINESS FOrum mastering the Future: New models for a Sustainable Postal Sector 14:00 - 17:30 - digital Post: Integrating Business into the digital Future The development of the digital economy has stimulated the need for posts to add to their product and service offerings by developing postal digital services. However, the pace, scope and degree of success differ among countries, regions and within markets. Until recently a comprehensive and accurate body of information on the types of services offered, and their impact on company fortunes, was missing. Fortunately this situation is changing and we are now beginning to understand and appreciate the development of digital postal business, its value and the possible future trends. In this session experts from various regions of the world will give their perspectives on the trends in development of postal digital business, inform the audience on what investments have been made, to what effect, and how posts may integrate their business into the digital future. MODERATOR: Adrian King, principal, Strategia Group, UK Speakers: Postal platforms to leverage mail Luis Jimenez, founder, Strategy Dialogues, USA Dr Bernard Markowicz, managing director, Decision/Analysis Partners, USA The future of mail is in the message Marcel Krom, CIO, postNL, Netherlands Impacts of communication digitalisation on postal services use - measuring the threat, its prevention and invocation Dr Heikki Nikali, research director, Itella Corporation, Finland making the virtual world real: converging the physical and digital into a single postal territory Paul Donohoe, e-Business manager, Universal Postal Union, Switzerland 15:20 - 15:35 Q&A 15:35 - 15:50 Break Signed, sealed and delivered: how online can help you solidify your business in the digital age John Ray, industry head, local and home services, Google, UK Open for business: enabling the digital ecosphere David Williams, inspector general, U.S. Postal Service, USA Postal digital business: the challenge for a small country postal operator Toomas Turk, head of infologistics, Eesti Post, Estonia Bringing international mail into the digital 21st century Charles Prescott, executive director, Global Address Data Association, USA 17:10 - 17:30 Q&A Innovative posts have moved well beyond simply delivering direct mail to offering products and services across a range of direct marketing channels Edouard Dayan Director General Universal Postal Union
Day 3 - Thursday 20 September 09:30 - 12:30 - The Post Office reinvented A special session looking at the transformation and innovation in the post office MODERATOR: Koen Vandaele, managing partner, Deloitte Consulting Speakers: Challenge Post offices reinvented Ian Kerr, CEO, POAAL, Australia Experiences Transformation of the Post Office Network Kevin Gilliland, network and sales director, Post Office Ltd, UK developing a business technology approach Alberto Scaduto, head domestic and international ICT management, Poste Italiane, Italy A radical rethink: repositioning post offices as digital hubs Gary Coyle, CEO, Community Infopoint, UK Improvement of sales in postal access points through staff training Viktorija Gruzauskiene, head of HR department, AB Lietuvos Pastas, Lithuania Innovation & Exchange Leveraging near-field communication for postal retail Donal McGuinness, managing director - Escher Interactive Services, Escher Group, Ireland The fight against fraud and manipulation of post and mail in russia Boguslaw Stich, sales director international, Polygraph Protect Moscow, Russia PCI challenges for payment card handling at the teller counter David Stephen McEvoy, CEO, Electronic Trade Solutions Ltd, Ireland Colvir Postal Solution: delivering tangible benefits with end-to-end integration Syed Hamza Matin, deputy chairman, Colvir Software Solutions Ltd, UK 12:10 - 12:30 Q&A SEMINAR INFORMATION Seminar on Innovation in the Postal Industry Harness the Power of Innovation Monday 17 September 2012, POST-EXPO Brussels Join the authors of The Future is in the Post for a special seminar just before the launch of the 2012 POST-EXPO in Brussels. It will be a unique opportunity for participants to hear and discuss how to harness the power of innovation. The seminar will feature recognised speakers and draw on experiences from a range of countries. What is innovation? Who are the innovators in the 21 st -century postal industry? How can you become more innovative as an organisation? What will the future look like? To sign up for the seminar visit www.postalstrategy.org The Future is in the Post III Perspectives in Strategy in the Postal Industry Each delegate will receive a complimentary copy of the global strategy book. bOOK nOW REGISTER ONLINE! www.postexpo.com 5
Page 1 and 2: 18, 19, 20 September 2012 Brussels,
Page 3 and 4: The World Postal Business Forum at
Page 5: Presentation title TBC Dato Khalid
Page 9 and 10: 10:05 - Where the black swan bites
Page 11 and 12: 10:20 - mission possible! Postal re
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Page 15 and 16: Innovation & Exchange 15:35 - Cleve
Page 17 and 18: BIOGRAPHIES FOR 2012 Profiles of ke
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Page 21 and 22: Ian Kerr, CEO, POAAL Ian Kerr is th
Page 23 and 24: Indrek Oolup, export director, Clev
Page 25 and 26: Toomas Turk, head of Info-logistics
Page 27 and 28: EVENT INFORMATION Welcome to Brusse
Page 29 and 30: LIST OF EXHIBITORS FOR 2012 UPDATED

FINAL PROGRAMME - Post-Expo

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