Introduction to this Online User's Guide - Sprint

PCS Customer Service SolutionsClaire, your virtual service representative is also available to assist you 24hours a day, seven days a week. Visit her at www.sprintpcs.com bylogging on and clicking on Claire’s Directory for Service Solutions.Receiving Automated Invoicing InformationFor your convenience, your phone gives you access to invoicinginformation on your PCS Account. This information includes balancedue, payment received, invoicing cycle and the amount of minutes and/or data used since your last invoicing cycle. (A nominal fee and/orairtime charges may apply.)To access this information: Press S 4 T.Note: This service may not be available in all Affiliate markets.PCS Directory AssistancePCS Directory Assistance provides a variety of services, includingresidential, business and government listings; assistance with local orlong-distance calls; movie listings; hotel, restaurant and shoppinginformation and major local event information. There is a per-callcharge and you will be billed for airtime. Press 4 1 1 T.PCS Operator ServicesPCS Operator Services can provide assistance in placing collect calls orcalls billed to a local telephone calling card or a third party.1. Press 0 T.For more information or to see the latest in products and services, visit usonline at www.sprintpcs.com.Note: PCS Operator Services may not be available in all Affiliatemarkets.Section 1: Getting Started10 1A: Setting Up Service