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Kvalitetsbegrepp och riktlinjer för kvalitets - Statistiska centralbyrån

Kvalitetsbegrepp och riktlinjer för kvalitets - Statistiska centralbyrån

Kvalitetsbegrepp och riktlinjer för kvalitets - Statistiska centralbyrån

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characteristics to be compared. This requirements is also important when statistics<br />

from different sources are to be combined.<br />

Statistics are made available to users by different dissemination forms, via different<br />

media (e.g. on paper, on diskettes and other electronic media) and through different<br />

channels (e.g. periodical reports by mail, year books, Reuter, Internet). Statistical<br />

information is presented in different ways, in tables, charts, text, etc.<br />

Some users want statistics other than those published regularly. Sometimes such<br />

statistics, although not published, are available by the producer, in other cases they<br />

can be created by special processing of the primary data. A further alternative,<br />

which is requested by many users, in particular researchers and investigators, is<br />

direct access to (de-identified) primary data, which allows the users to derive statistics<br />

and make analyses themselves according to their own specific interests.<br />

Users' confidence in statistics depends on their beliefs about errors, unintentional as<br />

well as intentional. Not even a very careful statistics producer can avoid some<br />

unintentional uncertainty in the statistics. It is a fact of life, however, that deliberately<br />

false, non-objective, statistics sometimes occur, which of course is a serious<br />

quality deficiency. However, the aspect objectivity is not included in the quality<br />

concept. It is more or less impossible to judge if statistics are objective or not, and<br />

producers of false statistics would not inform their users about it. As regards Sweden,<br />

the law 1992 : 889 states the following. "Official statistics shall be objective<br />

and generally available".<br />

As already said, "user" refers to existing as well as potential users. There will<br />

always be organisations and persons who consider that their needs are not met by<br />

the official statistics, either because the statistics are not produced at all or because<br />

available statistics is not accurate enough. Producers should be keen to take such<br />

requirements into account when evaluating and revising surveys.<br />

Quality concept for official statistics<br />

How a user delimits the portion of statistics, with which his/her quality opinion is<br />

concerned, depends on his/her specific subject matter problem and application<br />

interest. "The statistics" may consist of a single value, of all statistics from a particular<br />

survey or statistics from different surveys to be used together. It may also<br />

concern "flows" (over time) of statistics. It is of course so that the more the concerned<br />

portion of statistics encompasses, the more quality aspects does it have. The<br />

following quality concept is meant to be applicable whatever the statistics extent<br />

may be, but for small "statistics packages" some of the quality components may be<br />

irrelevant.<br />

There is no self-evident division of the total collection of quality aspects for statistics<br />

into main aspects and sub-aspects. The quality concept which is presented<br />

below has the following five main components. (1) Contents, which concerns the<br />

target characteristics. (2) Accuracy, concerning sources of inaccuracy and their<br />

effects on the statistics. (3) Timeliness, concerning time aspects of relevance for<br />

how well the statistics describe the "now" situation. (4) Coherence especially comparability,<br />

concerning possibilities to make comparisons, over time and between<br />

groups, and to use the statistics jointly with statistics from other sources. (5) Availability<br />

and clarity, concerning physical availability of the statistics and their understandability.<br />

It has been emphasised earlier that the quality concept is user oriented. As a consequence,<br />

it should as far as possible be formulated from the users' point of view (not<br />

the producers'). There are exceptions from this principle, however, particularly for<br />

the quality component "accuracy". For the user "overall accuracy" is of chief interest,<br />

while its decomposition into different uncertainty sources, as is made in the<br />

quality is of a technical, producer oriented nature. The reason for specifying "nar-<br />

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