Manual - Tracker

Other
Warnings and notes
Phone failures or errors can damage memory cards. If this occurs, the saved maps, settings, targets, etc. can be
lost. Your warranty does not cover this type of data loss.
To avoid this, you should take a backup copy of the memory card data regularly. For instructions, see the mobile
phone‟s user guide. All user data stored by Tracker Hunter® will be in the hunter folder on the memory card. You
can find the hunter folder via the file manager of your phone.
NOTE! Tracking information on the target, including track, is saved on Tracker Live service. This way the
information is saved complete even if your programme should be switched off while the tracking continues.
In some cases of phone overload, the software may close automatically. If continuous running of Tracker Hunter®
is critical, make sure that there are no other applications running on your phone.
Licences
The Tracker Hunter® product licence may include the following licences:
- Tracker Hunter® licence
- Map licence
- Licence for MPTP devices (old devices, Telematic Proxy required)
You can buy and activate as well as check the amount of licences from Menu > Licences.
The map licence is required and used only in downloading maps from the server. Each downloaded map tile
decreases the free map tile balance of your account on the server. Even if you have downloaded all tiles from the
server, you can continue to use the software and the downloaded maps.
You can buy additional map tiles from the software (Map menu > Settings > Licences) or from Tracker web shop.
When you buy straight from the software, the licence is activated automatically. When you buy from web shop,
you receive a licence code that you have to activate in Menu > Settings > Licences.
The map tiles you download are saved on the memory card. Using the maps stored on the memory card does not
affect your map licence balance.
The map tile is used by the server when the map request is sent to the server. The tile you request may be
deducted from your balance even if the map is not successfully downloaded – for instance, if the download is
interrupted or the map scale is changed before all maps are downloaded.
The maps you have downloaded are device-specific; it is not possible to share them with another device. If you
have more than 300 map tiles on the server and not yet loaded the server, you can transfer them to another
device when you change phone. For assistance, contact our customer support staff.
Deleting a map from the mobile phone will not increase the number of tile licences on the map server. Generally, a
map tile is deleted only if a downloaded map is replaced by a newer version of a map of same area.
The purchased map licence will function for at least 12 months from the purchase day, if the map licence is not
used before that.
Changing the mobile phone
You can move your Tracker Hunter® to a new phone:
First, unregister Tracker Hunter® in Menu > Settings > Licences > Unregister. Then install the software to another
phone as told in this manual.
NOTE! You can not move uploaded map tiles to another phone.
You do not need to move your files to a new phone, since they are updated automatically by Tracker Live
Service.
Changing the phone number of the device
When the phone number or operator of your Tracker G400 device needs to be changed, go through the following
procedure in this order:
1. Changing the phone number: In Tracker Hunter® choose Targets > All targets > Dogs > (name of the dog)
Open (dog’s menu) > Target settings. Select Phone number, after which you can change the phone number.
2. Changing th operator: Choose Targets > All targets > Dogs > (name of the dog) Open (dog’s menu) > Target
settings. Select Operator, after which you can change the operator.
NOTE! When changing the operator, the information will be sent via SMS to the device. If the number is not
correct, the SMS will not reach the device and the change will fail.
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