Amiga Computing - Commodore Is Awesome

LETTERS
problem. It sounds like you haven't
told the machine you want to use
the Amiga fonts rather than the
printer's own internal fonts.
To rectify the problem go to the
printer set-up screen, which will
probably appear as a button in
the print requester. Once there.
simply alter the settings from use
printer fonts to use normal or
internal fonts. The wording may
vary, but the principle should
remain the same.
As for your queries concerning A500
upgrades, you'll find a feature in the April
Issue which details a whole range of
A500-specific accelerators, hard drives
and RAM expansions which have just
been released by Power Computing.
However. I'd strongly suggest you consider
investing in an Al200, regardless of
what you decide to do about upgrading
your A500. It you're looking for long-term
compatibility, an Al200 is increasingly
becoming an essential for any dedicated
Amiga Ian.
Power to replq
I refer to your magazine's letters page in
February '95s issue of Amiga Computing
concerning a Mr C R Oldham of
Manchester.
Mr. Oldham ordered a 200 Watt PSI)
and a 50mhz FPU from my company in
August 1994. Power does not and never
has stocked 200 Watt PSUs and this was a
genuine error on my sales department side
whom I can only presume misheard the
order and sent the wrong product. A refund
was issued within three weeks and not the
two months that is stated in this letter.
As is common with other sellers of computer
products, we do not issue refunds for
computer chips or software as this can be
copied, corrupted or mishandled. We will
obviously exchange products if there is
indeed a fault, but this was not the case
(no fault was found by the company's technicians)
and that is why a refund was
I want to submit an article, as well as suggestions for subjects
I'd be happy to provide articles on. My questions are
as follows:
1. Do you accept submissions by e-mail? If so, to what
address?
2. If sent snailmail. to which address should I mail
submissions?
3. Do you want disks with the text in addition to printed
copies?
4.11 so, what format should the text be in (ASCII)?
5. Do you have any guidelines for submissions? (maximum
line length, maximum and minimum number of
words etc...)
Vidar Horstad
vidarh tPifi.wo.no
Okay, first of all we're more than happy to receive
e-mail submissions. In fact, e-mail is increasingly
becoming the norm for almost all our freelance
material. As for Amiga Computing's e-mail address,
Got
something to say
through the pages of AC?
Ezra Surf is our mailmaii
dedkated to reading your letters
and selecting the most interesting
for publication_ Drop him a feet at:
Ezra Surfs Postbag Amiga Computing
Adlington Park. Macclesfield 5K10 4NP
Remit don? enclose Saadi as Ezra just
hasn't got enough paper to reply
personally. He might also have to
shorten your letters. so don't
be offended it you end up
getting the chop.
aue5tion
time
*
Amiga Computing
MAY 1995
initially refused - we were unable to
return the product to Mr Oldham as
he said he would refuse the item if
it was sent back to him. However,
it was decided for customer relations
to refund this gentleman in
full, another fact Mr Oldham
omits to point Out
I do feel we should have
been asked about this complaint
first as it is clear the contents
of Oldham's letter are
untrue. Power Computing have a
customer relations record second
to none, and unsubstantiated complaints
like this can give a completely
wrong impression to a reader.
I woulct.like to have your comments on
this matter.
Tony itinin
Power Computing Ltd.
It's pretty obvious that there's been a
breakdown of communications across
the board. However, that doesn't
excuse a lack of professionalism on
our part. It's true that greater efforts
should have been made to substantiate
Mr Oldman's story.
However, I think even Power would
agree the angle and tone of the reply to
Mr Oldman's letter did more to defend
Power's position and reputation than
anything else.
Over recent months Amiga
Computing has done more to champ
ion the cause of the consumer than any
other Amiga title, Obviously. In this
case more care should have been
taken, but I do feel we deserve some
credit for defending the buying public
In the face of a powerful financial lobby
of the advertising community, while
also being willing to except and learn
from our mistakes.
friendlti offer
Having read the article on page 13 of the
February '95 issue 'Stop Phoning', it
would appear there are quite a few Amiga
you'll find a complete list of our assorted e-mail
addresses in reply to the opening letter in this very
column.
If anyone prefers to submit articles by post. it's
essential it is supplied on disk, and as you sugges
ted, it's also vital that the file is provided in the ASCII
file formal.
However, It doesn't stop there. Any submission
must also be accompanied with a collection of screen
grabs and demo Images - where applicable - with on
average three Images per page. Each of these must
be accompanied by an appropriate caption.
As for word count, Amiga Computing usually operates
on 900 words per page - so multiplying this figure
will roughly equal the required word count.
However, it must be stressed that any unsolicited
editorial will only be paid for if, and only If it appears
in print. So be wamedl However, if you do fancy your
chances as a freelancer, please feel free to give it a
go. Our editor is always open to new ideas.
A helping ear!
I have only been using my Amiga 1200
for a year now and have tried reading
numerous magazines. Out of all ot them
I prefer your magazine as it is easy to
read and you give away some excellent
disks.
However. I have encountered problems
on two of your disks, Easy Amos
and Artirli Workshop. These, I think.
could have been cleared up in a matter
of minutes but instead I have to write in
with the problem and wait for a reply.
Why don't you have a Helpline so
that you could make things easier for
everyone. This is the only reason I have
not subscribed to your magazine.
Please consider this...
Brian Goodfellow
Northumberland
In the past Amiga Computing ran a
CoverDisk helpline as a permanent
feature. However, over recent
months we've been running without
a full-time CoverDisk editor and
unfortunately. until this situation is
resolved I'm afraid the CoverDisk
helpline will remain inactive.
However, when a replacement is
found, rest assured the helpline will
be reactivated. If anyone out there is
interested in the job feel free to send
an application. Please mark your letter
RE: CoverDisk Editor Application,
users Out there who would like a copy
your CoverDisk which contains InfoFile.
I have the CoverDisk, and if you a
agreeable am prepared to supply a co
plate copy of the disk for El to cover
cost of the floppy, plus post and packa
ing. I will undertake to supply the copies
return of post ASAP.
Mr Johns
Ox
If you're interested in Mr Johnson
offer, address your letters to: Mr
Johnson. 67 Oakley Road, Chinnor
Oxon 0X9 4HR
Printing power
I am looking for an easy-to-use sprea
sheet which has good output on a ink
printer_ Any suggestions ? Nicola! A. Axel
Nor
Just the way I like a letter. Short. sw
and to the point. Although there are
number of home officeispreadshe
combinations, my personal favourite
Maxiplan4. However, I strongly sugg
you pop back to the contents page a
take a close look at our home offi
round-up for a slightly less blase
opinion on the subject.