The Role of Communication Strategies in Change Management ...

Acknowledgements
Somboon Kulvisaechana
This thesis could not have been completed without the ideas, encouragement, cooperation,
and assistance of numerous individuals. First, and foremost, my thesis supervisor, Dr. Philip
Stiles, has been an inexhaustible source of advice and knowledge not only throughout the
completion of the research project but also throughout my entire M.Phil. program at the
Judge Institute of Management Studies, University of Cambridge.
I owe a great debt of gratitude to Peter Boalch, Director of Human Resource, and Fiona
Anderson, Senior Business Consultant, from Consignia plc, who have been instrumental in
facilitating accessibility to the institution and providing necessary information at the outset of
the project. Additionally, their comments have directed my critical attention to the theories
and thinking that are the foundation of case research in change management.
Apart from those, I wish to extend my deep appreciation to all interviewees for their precious
time and rich information obtained during the course of interviews. Without their
cooperation, this research project would not have been possible.
Distinctive acknowledgement of full funding for my academic degree is kindly dedicated to
Thammasat University, Thailand. And the unwavering support from Dean and the faculty
members of Faculty of Commerce and Accountancy, Thammasat University, is very much
appreciated.
Finally, I am profoundly grateful to my parents, family members, and friends for their
support and understanding during this intensive challenging research project and throughout
my graduate career. Also, many thanks go to Dr. Stephen Cox, who acts as a thesis reviewer
and a proofreader of this work.
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