Malcolm X College Handbook - City Colleges of Chicago

When You leave Malcolm X College, You Must:
A. Return all keys and ID to your department chairperson and obtain a
signed receipt.
B. Return all library materials.
C. Leave a forwarding address with the Human Resource Office.
D. Clear your desk, shelves, wall and floor area to facilitate mopping and
cleaning by the maintenance staff.
Student Complaints
If any student has a concern regarding academic matters, take the following
steps:
I. Initiate a discussion with the instructor for the purpose of resolving the
issue. It is important that the student behave him/herself in a collegial
manner. The student should provide documentation (test, papers, course
outline) to support their concerns.
2. If the problem is not resolved, appeal in writing to that instructor's
department chairperson.
3. If the problem is still not resolved, appeal in writing to the Dean of
Instruction, Room 2209. Further appeal, if necessary, may be made to
the Vice President for Academic Affairs, Room 1100.
Complaints/Non - Academic
If any student has a complaint against a staff member or a service provided by
the College, proceed with the following steps:
1. Initiate discussion with the person who is believed to be causing the
complaint for resolving the issue.
2. If the problem is not resolved, ask the person the name of their
immediate supervisor. Present a written complaint to that person's
immediate supervisor or department chairperson. Send a copy of the
complaint to the Vice President of Enrollment Management and Student
Services, Room 1335.
3. If the problem is still not resolved, appeal in writing to the Vice President
of Enrollment Management and Student Services, Room 1335. Further
appeal, if necessary, may be made to the President, Room 1100.