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not just for emergencies, but for ‘everyday’ emergencies or <strong>com</strong>munications in<br />

smaller groups,” says Cohen. Most customers so far are Fortune 1000 <strong>com</strong>panies and<br />

federal, local and regional government agencies, including <strong>the</strong> US Postal Service,<br />

Bank of New York, Pfizer, <strong>the</strong> US Department of Health and Human Services and<br />

<strong>the</strong> Department of Veteran’s Affairs. Pricing for <strong>the</strong> service is similar to that of a cellphone<br />

plan: A subscription fee based on <strong>the</strong> number of contacts in a system and a<br />

fixed number of minutes, with additional fees for overage. <strong>The</strong> <strong>com</strong>pany plans to<br />

introduce a consumer model in April. “Someday every organization will have SWN<br />

or something like it. And every individual in an organization will use SWN or something<br />

like it,” predicts Cohen.<br />

TravelPost.<strong>com</strong>: Let your experiences help us be your guide<br />

TravelPost.<strong>com</strong> founder Sam Shank aims to build “<strong>the</strong> ultimate travel tool” for consumers.<br />

While traditional travel guides and travel-advice sites such as Trip Advisor (a<br />

speaker at PC Forum last year) provide reviews from experts and o<strong>the</strong>r people, <strong>the</strong>y<br />

offer no way to get re<strong>com</strong>mendations from people who are like you, Shank observes.<br />

<strong>The</strong> site launched in October 2004 with a suite of travel journaling tools that include<br />

interactive and personalized maps. Over <strong>the</strong> <strong>com</strong>ing months <strong>the</strong> site will deploy a<br />

series of tools that help visitors create a travel profile and publish and share personal<br />

travel experiences including where <strong>the</strong>y’ve been, what <strong>the</strong>y liked and what <strong>the</strong>y<br />

would like to do. TravelPost will <strong>the</strong>n find users re<strong>com</strong>mendations and tips from<br />

o<strong>the</strong>r travelers with similar preferences. “How do you plan trips? You begin by talking<br />

to people like you – your friends,” says Shank. “<strong>The</strong>y give <strong>the</strong> best re<strong>com</strong>mendations.<br />

TravelPost taps into <strong>the</strong> power of <strong>the</strong> network to give you a wider breadth of<br />

advice.” At PC Forum <strong>the</strong> <strong>com</strong>pany will announce a “major strategic partnership in<br />

reviews and re<strong>com</strong>mendation space,” he says. Initially <strong>the</strong> <strong>com</strong>pany will earn Google<br />

AdWords revenue, but Shank plans to integrate “transactional opportunities that<br />

match customers’ particular tastes and preferences.”<br />

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